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HARP
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  • Account Manager  

    - London
    Reference Number HWOTTW Consultant Sue Marchant Date Posted 30 March,... Read More
    Reference Number HWOTTW Consultant Sue Marchant Date Posted 30 March, 2026 Salary £Good plus benefits Location London / Hybrid Company type Travel and Tourism Business Job sector Account management Job description a {
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    Our client is seeking an experienced Account Manager to join their collaborative London team. Our client partners with major travel brands to deliver innovative training solutions, high-impact campaigns and data‑led insights to a global audience. The Role As Account Manager, you’ll nurture a portfolio of travel industry clients—guiding them through onboarding, shaping campaign strategy, and ensuring they gain maximum value from their market‑leading platform. You’ll build strong, consultative relationships, deliver multi‑channel marketing activity, and identify opportunities to enhance engagement and commercial growth. Key Responsibilities Act as primary contact for a portfolio of new and established clients Lead onboarding, ensuring partners understand tools, reporting and best practice Plan and deliver multi‑channel marketing campaigns Run regular account reviews and provide insight‑driven recommendations Maintain high retention while spotting upsell and cross‑sell opportunities Ensure content and promotional assets remain accurate and engaging Collaborate with internal sales, marketing and operations teams Maintain accurate CRM and workflow record Tagged as: Permanent Skills Proven experience in account management, client services or partnerships Strong communicator with excellent relationship‑building skills Confident working across digital and social marketing channels Highly organised with strong attention to detail Comfortable managing multiple clients and deadlines Experience with CRM systems; confident in producing content and briefs Knowledge of or passion for the travel sector Willing to attend industry events when required Read Less
  • Coordinator, Administration & Marketing  

    - London
    Reference Number HWLACOM Consultant Sue Marchant Date Posted 2 March,... Read More
    Reference Number HWLACOM Consultant Sue Marchant Date Posted 2 March, 2026 Salary £Good plus Benefits Location London / Hybrid Company type Tourism Destination Job sector Marketing and PR Job description Our client is one of the world’s most iconic destination brands and they are looking for a Coordinator, Administration and Marketing. They are continuing to grow their UK-based team and we are seeking a highly organised, proactive Coordinator to support the London office and play a key role across administration, travel, finance, CRM and marketing activity for the Europe & Middle East region. In this varied and fast‑paced position, you’ll provide essential operational and marketing support to the Regional VP and wider team. Your responsibilities will include: Office & Administration Day-to-day administrative support for the London office Liaising with building management, facilities and IT providers Managing supplies, incoming enquiries, shipping and courier needs Finance & Travel Coordination Processing vendor invoices Liaising with vendors, AP teams and external accountants Managing team travel and supporting expense reports CRM & Reporting Updating and maintaining CRM systems Managing the regional events calendar Coordinating monthly reports and member news submissions Marketing Support Supporting B2B and B2C marketing campaigns Assisting with events, trade shows, sales missions and training seminars Managing promotional inventory and asset requests Tagged as: Permanent Skills About You We’re looking for a confident, capable multitasker who thrives in a dynamic environment and enjoys supporting a busy international team. You will bring: 3–5 years’ administration/coordination experience Strong organisational skills and attention to detail Excellent communication and interpersonal skills Proficiency in MS Office and confidence with systems/CRM tools A solid approach to work and the ability to work both independently and collaboratively Read Less
  • Head of Sales – Filled  

    - Leeds
    Reference Number UTCHOS Consultant Kristina Wallen Date Posted 4 July,... Read More
    Reference Number UTCHOS Consultant Kristina Wallen Date Posted 4 July, 2025 Salary £Competitive plus bonus Location Leeds - Hybrid Company type Travel Membership and Benefits Job sector Sales / Operations Job description About the Role
    Our client UTC Travel – a fast-growing, innovative player in the employee benefits and travel space is seeking a commercially driven and hands-on Head of Sales to lead and scale their B2B sales efforts. This hybrid role (Leeds-based office) offers a unique opportunity to shape the commercial growth of a disruptive brand transforming how employers reward their teams. This is a high-impact leadership role reporting to the CEO and offers both strategic and tactical scope – from refining go-to-market strategy to closing major partnerships and growing a high-performing sales team. Key Responsibilities Lead and evolve the B2B sales strategy across SME and enterprise segments Manage and grow both inbound and outbound sales teams Build and nurture partnerships with HR leaders, benefit platforms, and industry brokers Own commercial forecasting, performance tracking, and CRM best practices Collaborate cross-functionally with marketing, product, and customer success Tagged as: Permanent Skills Ideal Candidate
    We’re looking for a sales leader who: Has experience and has been successful in B2B sales, ideally within employee benefits, HR tech, SaaS, or travel Brings a proven ability to build relationships and close deals with HR and reward decision-makers Has experience growing and coaching sales teams in fast-paced environments Is both strategic and hands-on, combining analytical thinking with a drive to deliver results Understands large corporate businesses and also Thrives in an entrepreneurial setting Excited by building something new Why Apply? Performance-based bonus structure Genuine opportunity to lead sales at a high-growth, values-led brand Strong support from leadership with room to shape your own team and function Read Less
  • Partnerships Manager – Filled  

    - London
    Reference Number HWPTTG Consultant Susan Marchant Date Posted 19 Augus... Read More
    Reference Number HWPTTG Consultant Susan Marchant Date Posted 19 August, 2024 Salary Good plus benefits and bonus Location London / Work from home / Hybrid Company type Travel and Tourism Job sector Sales / Operations Job description Our client, an award-winning media business, is looking for an established sales and partnerships professional, to join their team. This role will be results-focused, working on influencing clients to buy into relevant campaigns and solutions. Working with the partnerships team the role will help identify and grow market share and increase the retention targets. Other responsibilities include building a pipeline of opportunities identifying new business leads and developing strong relationships with existing and new clients. The role requires monitoring and reporting the average order values, client retention rates, and market share to the sales director every week and every quarter. This role will require travelling to key events across the UK and Internationally when required. Tagged as: Permanent Skills Experienced working with SalesForce to create reports, and sales processes and measure company-wide and weekly/quarterly sales performance as requested by the Sales Director Good experience in achieving personal sales targets and media campaigns that have delivered positive solid outcomes for the client base Able to be completely client results-focused with the ability to influence clients to buy outcome-focused solutions/campaigns to grow market share and increase company and individual client retention targets A demonstrable understanding of the value of online media, data segmentation and creative event formats to support a B2B audience A high level of confidence, including the ability to hold high-level conversations with senior leaders and stakeholders An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals A shared passion for responsible travel and supporting a fully diverse and inclusive sector Excellent presentation skills and the ability to present to groups, creating high-impact partnership presentation Read Less
  • Product Executive – Filled  

    - West Sussex
    Reference Number HWTDPE Consultant Sue Marchant Date Posted 19 March,... Read More
    Reference Number HWTDPE Consultant Sue Marchant Date Posted 19 March, 2024 Salary £Good plus Benefits Location Greater London / West Sussex Company type Travel and Tourism Job sector Product / Commercial Job description An exciting new role! A leading business in the discount travel to the travel industry is seeking a Product Executive to join their team. Working closely with the Product Manager, this role will help procure and organise contracts and promotions with resorts and hotels globally. Other responsibilities include liaising directly with the current contracted resorts and helping with promotions and marketing. The role will also need to work across departments, to assist in training on product, marketing promotions and sales. Knowledge of the Middle East, Asia, and Europe is highly desirable for this role Tagged as: Permanent Skills Some experience within the Travel Industry Additional fluency in languages is a plus Detailed-oriented, numerate and commercially minded Excellent leadership and communication skills Good technology ability and knowledge of current software – spreadsheets, documents etc Proven ability to work as a team player and play a leading role Able to train employees on new product Flexibility and ability to work in a fast-paced environment Ability to travel to events and trade shows as needed Read Less
  • Retail Analyst – Experiential Retail Management – Filled  

    - London
    Reference Number HWRACP Consultant Kristina Wallen Date Posted 21 Augu... Read More
    Reference Number HWRACP Consultant Kristina Wallen Date Posted 21 August, 2024 Salary £Good plus Benefits Location London Company type Retail Destination Consultancy Job sector Analyst Job description We are looking for a talented Retail Analyst with a growing Retail Placemaking consultancy, to take on a pivotal role in examining retail visitation, sales data, customer behaviour, and market trends to drive strategic decision-making. The ideal candidate will possess robust analytical skills, a deep understanding of the industry, and the ability to communicate insights clearly to diverse stakeholders. Ideally the candidate will have knowledge and experience in destination tourism, retail or hospitality. Data Analysis and Reporting:
    Analyze client data on customer visitation and behaviour to support retail strategies. Forecast key KPIs, including visitation, sales revenue, and rental income. Develop detailed appraisal models to back up forecasts. Market and Competitive Analysis:
    Monitor market trends, consumer behaviour, and competitor activities. Create a global retail benchmarks database. Customer Insights and Behavior Analysis:
    Develop customer segmentation models to understand preferences and behaviors, and inform the creation of customer personas. Provide insights to improve customer experience and loyalty. Tagged as: Permanent Skills Skills & Qualifications: Required: Bachelor’s degree in Business, Economics, Statistics, Data Science, or a related field. 3-5 years of experience in retail or tourism analysis, data analysis, or a similar role. Proficiency in Excel and data visualization tools. Strong analytical skills with the ability to interpret complex data. Excellent communication skills for presenting findings to non-technical stakeholders. Knowledge of retail industry trends and consumer behaviours. Ability to work independently and in a team within a fast-paced environment. Preferred: Experience with predictive modeling or machine learning. Familiarity with retail management systems and databases. Understanding of e-commerce and digital retail trends. Key Competencies: Analytical thinking and attention to detail. Strategic mindset with strong business acumen. Organizational and time management skills. Adaptability to changing priorities and tight deadlines. Passion for retail and data-driven decision-making Read Less
  • Project Manager – Experiential Retail Management  

    - London
    Reference Number HWCPPM Consultant Kristina Wallen Date Posted 21 Augu... Read More
    Reference Number HWCPPM Consultant Kristina Wallen Date Posted 21 August, 2024 Salary £ Good plus good benefits Location London Company type Experential Retail Development Job sector Project Management Job description We are seeking an experienced and dynamic Project Manager to help our client develop the urban retail landscape. This role will oversee and deliver multiple complex projects, ensuring they meet client expectations and are completed on time and within budget. The ideal candidate will have a proven track record of managing large-scale projects, particularly in consultancy or client servicing environments, with a strong focus on client service, communication, and financial acumen. Experience in property development and architectural design is highly desirable. Tagged as: Permanent Skills Key Responsibilities: Break down client briefs into actionable deliverables and secure key approvals. Develop and manage project timelines, budgets, and resources. Oversee projects with budgets up to $1 million. Mitigate risks and ensure quality across all projects. Cultivate strong client and stakeholder relationships. Mentor junior team members and drive process improvements. Lead the shift toward more agile, software-based project management solutions. Qualifications: 5-10 years of project management experience, especially in consultancy or client-facing roles. Strong communication, client service, and financial acumen. Experience in property development, architecture, or retail development preferred. Read Less
  • Partnerships Manager  

    - London
    Reference Number HWTGPE Consultant Kristina Wallen Date Posted 24 June... Read More
    Reference Number HWTGPE Consultant Kristina Wallen Date Posted 24 June, 2024 Salary £Good plus commision and bonus Location Hybrid / London Company type Travel Media Job sector Sales / Business Development Job description Our client, an award-winning media business, is looking for an established sales and partnerships professional, to join their team. This role will be results-focused, working on influencing clients to buy into relevant campaigns and solutions. Working with the partnerships team the role will help identify and grow market share and increase the retention targets. Other responsibilities include building a pipeline of opportunities identifying new business leads and developing strong relationships with existing and new clients. The role requires monitoring and reporting the average order values, client retention rates and market share every week and quarter to the Sales Director. This role will require travelling to key events across the UK and Internationally when required. Tagged as: Permanent Skills Experienced working with SalesForce to create reports, and sales processes and measure company-wide and weekly/quarterly sales performance as requested by the Sales Director Good experience in achieving personal sales targets and media campaigns that have delivered positive solid outcomes for the client base Able to be completely client results-focused with the ability to influence clients to buy outcome-focused solutions/campaigns to grow market share and increase company and individual client retention targets A demonstrable understanding of the value of online media, data segmentation and creative event formats to support a B2B audience A high level of confidence, including the ability to hold high-level conversations with senior leaders and stakeholders An excellent understanding of value-led, consultative sales practices and processes to drive new business and client retention goals A shared passion for responsible travel and supporting a fully diverse and inclusive sector Excellent presentation skills and the ability to present to groups, creating high-impact partnership presentations The ability to prioritise, negotiate and meet deadlines Self-starter with a positive, entrepreneurial attitude Enjoys working as part of a team and enjoys meeting and collaborating face-to-face whenever possible Read Less

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