Optical Administrator Vacancy – Headcorn Eye Centre
We’re proud to be an independent practice where patient care always comes first, and as an Optical Administrator, you’ll be the hub that keeps everything moving seamlessly. From the moment patients walk through the door, you’ll be orchestrating their experience, supporting the team, and ensuring the day runs like clockwork. You’ll be part of a practice that values your expertise, encourages your personal touch, and supports your professional growth. We offer a welcoming, people-first environment where your contributions are noticed, your organisational skills shine, and your individuality is celebrated. Whether you’re looking for the next step in your career or a fresh start in an independent practice that genuinely puts patients and people before numbers, this could be the right place for you.
You will also receive: Your birthday off work
No Sunday or bank holiday working
Access to Simply Health (claim cashback on healthcare purchases)
Retail discounts
Cycle to work scheme We offer a range of benefits designed to support your wellbeing, development, and work-life balance
About the Role
Optical Administrator – Full Time | Headcorn Eye Centre
We’re looking for a full-time Optical Administrator to join our team in Headcorn, someone who thrives at keeping everything running smoothly. In this role, you’ll be at the heart of the practice, managing diary schedules, handling referrals, dealing with invoices, and keeping all administrative processes on track.
You’ll also occasionally support patients with pre-screening and assist with frame dispensing, helping them feel confident, comfortable, and cared for. This is a role for someone who genuinely enjoys helping people and takes pride in delivering honest, professional advice. Our ideal candidate builds trust with patients, supports the team, and ensures our service is seamless from start to finish. You’ll have the time, tools, and encouragement to do your job to a high standard, without feeling rushed or pressured. Collaboration is key here – you’ll be the central link that keeps the practice running efficiently while making every patient interaction smooth and positive. As an Optical Administrator, you’ll support patients with everything from appointment management and diary coordination to frame styling, lens choices, fittings, adjustments, and aftercare. You’ll contribute to day-to-day practice tasks, maintain displays and equipment, and be a reliable, friendly point of contact for patients and colleagues alike. Above all, you’ll bring a keen eye for detail, a proactive approach, and a genuine care for people in every part of your day. About You
You’re efficient, organised, and thrive on keeping things running smoothly. You’re flexible and able to jump between tasks, whether that’s managing the diary, handling referrals, or supporting patients with pre-screening and frame dispensing. You’re resilient, with a can-do attitude, and enjoy being the central link that keeps a team working together seamlessly. While a background in optics is desirable, it’s not essential; we’re happy to provide training and support. Experience in healthcare or any patient-facing role is a big plus, as it shows you have the skills and empathy to make patients feel comfortable and confident in your care. Additional Information: This role requires working alternate Saturdays
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