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Greystar Europe
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  • Maintenance Technician  

    - Salford
    -
    To contribute to an exceptional resident experience through the provis... Read More

    To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipment.

    Key Role Responsibilities

    • Work as part of a friendly and supportive team playing a vital role within the Community team to...

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  • Maintenance Technician  

    - South East London
    -
    The Maintenance Technician contributes to an exceptional resident expe... Read More

    The Maintenance Technician contributes to an exceptional resident experience alongside the Community team and Capital Project team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs...


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  • Leasing Associate  

    - Greenford
    -
    Delivers all daily operational responsibilities creating an exceptiona... Read More
    Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents recei...




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  • Maintenance Technician  

    - West London
    -
    The Maintenance Technician contributes to an exceptional resident expe... Read More

    The Maintenance Technician contributes to an exceptional resident experience alongside the Community team and Capital Project team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs...


    WHJS1_UKTJ

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  • Maintenance Technician  

    - south west london
    To contribute to an exceptional resident experience through the provis... Read More

    To contribute to an exceptional resident experience through the provision of a high standard of repairs and maintenance tasks, response time and quality of service and communication. To inspect and diagnose faults and repairs in addition to undertaking minor day to day repairs and decoration to the building and properties grounds and equipment.

    Key Role Responsibilities

    • Work as part of a friendly and supportive team playing a vital role in delivering a high level of service to Mylo residents.
    • Communicate effectively with customers, clients and colleagues, demonstrating a clear understanding of the issue and using initiative to respond accordingly within agreed timelines
    • Support the efficient turnaround of apartments to a high standard, including painting and decorating, bathroom works (e.g. re-grouting, mastic application), appliance checks, and basic HVAC and system testing to ensure apartments are ready for occupancy
    • Moving furniture and heavy items between units on site as required
    • Managing the maintenance inbox, ensuring resident requests are acknowledged promptly, appointments are scheduled efficiently, and all communications are handled in a professional and timely manner
    • Contributes to the success of the turnover process to prepare for the following leasing and new check-ins cycle by managing and ensuring completion of the pre-move out inspections.
    • Maintain a focus on delivering services within agreed budgetary & resource parameters
    • Originates and submits purchase orders and processes invoices from vendors, contractors and service providers for payment.
    • Ensure work orders are created, updated as required and closed when job is completed. Reviewed weekly.
    • Administer all property maintenance & records in accordance with Greystar policies & procedures
    • Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
    • Undertake repair and maintenance tasks to a high-quality including plumbing; joinery and carpentry; painting/decorating; maintenance of lighting and; required statutory testing
    • Understand and respond to health and safety matters in an appropriate & timely manner
    • Ensure all common parts of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair & cleanliness.
    • Ensure daily building walks are completed and meet H&S requirements. Issues reported and resolved.
    • Monitor Contractors performance and retain accurate records of their site operations ensuring all relevant RAMS & Permits to Work are received and all procedures set by Greystar are communicated and followed, keys are signed for and returned, all relevant documents are completed.
    • To respond to calls outside office hours on on-call rota basis which cannot be resolved without a presence on site referring to appropriate contractors as necessary.
    • Highlight and assist with the management of any community works.
    • Ensure weekly PPMs and annual checks are carried out for their statutory insurance and qualifications.
    • Ensure all inventory related checks/works are carried out and associated charges communicated to the relevant people in the team.
    • Carry out weekly/monthly/yearly testing as required across portfolio also communal areas in Haydn Tower
    • Practices proper safety techniques in accordance with Company and safe systems of work guidelines
    • Report any incidents or accidents to the Property Manager using the correct system and documentation
    • Manage & maintain all statutory testing records, utilizing other team members where appropriate.
    • Review site risk assessments as required.
    • Seeks to maximise efficiency of utilities. Ensuring systems are switched off in vacant apartments to reduce to usage.
    • PPMs are completed weekly in all vacant apartments

    About You

    • A reasonable level of general education to O Level/ GCSE level or equivalent with demonstrable written and numerical skills.
    • Awareness of H&S requirements onsite
    • Continually strives to improve knowledge, skills and abilities to produce the best results
    • A recognised trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building is essential
    • Experience in Decorating


    Experience & Skills

    • Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter
    • Fluent English verbal and written communication skills
    • Ability to effectively manage own workload by scheduling appointments and required works, demonstrating strong organisational skills, the ability to multitask, and prioritise tasks to ensure timely and efficient service delivery
    • Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents at all times
    • Good team player with strong relationship building and influencing skills
    • Positive approach and ability to work with little supervision
    • Ability to determine cost effective solutions to repairs
    • Numerical skills necessary to complete the above activities


    What We Offer

    We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.


    About Greystar

    Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

    One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at



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  • Assistant Manager  

    - Sutton-cum-Lound
    The Assistant Manager is responsible for coordinating and delivering t... Read More

    The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives.

    Key Role Responsibilities

    • Acts as a role model at all times by demonstrating the core values.
    • Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings.
    • Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures.
    • Uses the Companys property systems to generate sales and leasing reports and monitors unit availability data and ensuring it is accurate and up to date.
    • Actively seeks interaction and contact with residents to proactively seek to improve service delivery.
    • Oversees on-site enquiries, ensuring an appropriate inventory of ready apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.
    • Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
    • Stays informed about current market and competitor conditions that may impact the communitys occupancy and results.
    • Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues.
    • Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.
    • Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams.
    • Works with the maintenance team to ensure the physical aspects of the community meet the Companys standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents.
    • Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
    • Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Companys internal resources as needed to support solutions.
    • Acts up covering the Community Manager responsibilities in his or her absence ensuring work is organised and executed in line with Greystar expectations.
    • Participates where required in an on call roster to provide out of hours emergency support for the Community.
    • Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.

    About You

    • Good level of general education.
    • Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
    • Proficiency in using property operations software. Training will however, be provided.
    • Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment.
    • Detailed knowledge of Landlord/Tenant Legislation
    • A strong team player but capable of working autonomously and taking ownership.
    • Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.
    • Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.
    • Fluent English verbal and written communication skills.
    • Excellent organisation skills with the ability to multi task and prioritise.
    • Numerical skills necessary to complete the above activities.
    • Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.


    What We Offer

    We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.


    About Greystar

    Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

    One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at


    JBRP1_UKTJ

    Read Less
  • Assistant Manager  

    - london (sutton)
    The Assistant Manager is responsible for coordinating and delivering t... Read More

    The Assistant Manager is responsible for coordinating and delivering the leasing and reservations activities and assisting the Community Manager in the day to day management of this portfolio to achieve budgeted revenue, occupancy priorities, resident retention and leasing goals and objectives.

    Key Role Responsibilities

    • Acts as a role model at all times by demonstrating the core values.
    • Responsible for viewing activities ensuring that the Property meets the required Company standards, follow up calls are carried out and feedback is received following all viewings.
    • Actively participates in the leasing process by generating and monitoring traffic, qualifying prospects, preparing tenancy documentation, and completing move-in/move-out and notice to vacate procedures in accordance with established policies and procedures.
    • Uses the Companys property systems to generate sales and leasing reports and monitors unit availability data and ensuring it is accurate and up to date.
    • Actively seeks interaction and contact with residents to proactively seek to improve service delivery.
    • Oversees on-site enquiries, ensuring an appropriate inventory of ready apartments, recommending rent pricing and concessions, and monitoring the day-to-day sales and leasing activities.
    • Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
    • Stays informed about current market and competitor conditions that may impact the communitys occupancy and results.
    • Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints and taking appropriate action to resolve and address service issues.
    • Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.
    • Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams.
    • Works with the maintenance team to ensure the physical aspects of the community meet the Companys standards for overall appearance and co-ordinates and inspects show flats for market alignment and touring prospective residents.
    • Promotes investor satisfaction and retention through timely reporting about the performance of the properties, and responds quickly and with urgency to client/owner concerns, questions, issues, and requests.
    • Reviews and analyses financial and other operational reports to identify and resolve issues impacting leasing performance, and accesses the Companys internal resources as needed to support solutions.
    • Acts up covering the Community Manager responsibilities in his or her absence ensuring work is organised and executed in line with Greystar expectations.
    • Participates where required in an on call roster to provide out of hours emergency support for the Community.
    • Ensures the operation of the Community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.

    About You

    • Good level of general education.
    • Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
    • Proficiency in using property operations software. Training will however, be provided.
    • Experience of successfully driving leasing/sales performance and managing operations including P&L responsibility and budget monitoring within the property sector or similar environment.
    • Detailed knowledge of Landlord/Tenant Legislation
    • A strong team player but capable of working autonomously and taking ownership.
    • Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.
    • Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.
    • Fluent English verbal and written communication skills.
    • Excellent organisation skills with the ability to multi task and prioritise.
    • Numerical skills necessary to complete the above activities.
    • Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.


    What We Offer

    We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.


    About Greystar

    Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

    One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at


    JBRP1_UKTJ

    Read Less
  • Leasing Associate  

    - london
    Delivers all daily operational responsibilities creating an exceptiona... Read More

    Delivers all daily operational responsibilities creating an exceptional 24/7 Resident experience. Day to day duties for the Community include marketing, building maintenance and tenancy administration and delivering an exceptional resident experience. Actively builds strong relationships with contractors, suppliers and third parties to ensure the Resident experience is seamless and Residents receive service levels which exceed their expectations.

    Key Role Responsibilities

    • Conducts sales and leasing activities including: viewings, following up on enquiries and sales conversions
    • Plans and organises daily activities to maximise the time to achieve targeted leasing numbers
    • Converts prospects and leads into viewing appointments and bookings to achieve targeted leasing numbers.
    • Ensures all data capture systems and details of contact are updated in an accurate and timely manner as required.
    • Welcomes on site enquiries and potential residents in a warm and friendly manner ensuring a first impression of exceptional customer service.
    • Follows up on receipt of required documentation, contract returns and processes payments.
    • Conducts scheduled Residents apartment visits.
    • Manages cancellations.
    • Responds to online (webchat) and email enquiries in a professional and engaging manner
    • Supports other communities when required including cross selling based upon potential resident requirements.
    • Inspects community, tour units and leasing materials are available and takes action to ensure they meet agreed standards for viewings
    • Actively understands, updates and improves knowledge of community, amenities, units and local area features.
    • Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.
    • Supports Resident events and activities within the Community
    • Assists with Community preparations, including move-in and move-out processes.
    • Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.
    • Screens property visitors, guests and contractorsResponds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystars complaints procedure.
    • Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.
    • Completes Health and Safety compliance activities in line with the Companys policies and procedures
    • Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.
    • Register, secure and correctly issue Resident parcels/deliveries
    • Proactively attends to or organises ad hoc or minor cleaning requirements

    About you

    • Good level of general education
    • Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.
    • Proficiency in using property operations software. Training will however, be provided.


    Experience & Skills

    • Excellent customer service skills and significant experience in a sales role in a similar worldclass accommodation/hospitality/leisure or reservations/membership environment.
    • The ability to influence, adapt at pace and be motivated by exceeding customer service and sales targets
    • Evidence of organisation skills with the ability to multi task and prioritise whilst maintaining a high level of accuracy and attention to detail
    • Culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.
    • A team player who is evidently approachable and welcoming
    • Proactive with a can do attitude and an ability to act autonomously, taking decisions and/or action when required.
    • Proficient at using online and web tools/resources for gathering and presenting research and information
    • High attention to detail in personal presentation
    • Fluent English verbal and written communication skills
    • Numerical skills necessary to complete the above activities


    Desirable

    • Detailed knowledge of Landlord/Tenant Legislation
    • Residential Property or relevant qualification
    • A knowledge and understanding of UK Health and Safety requirements and legislation

    What We Offer

    We include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know more.

    About Greystar

    Greystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystars pan European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria, and Spain.

    One of Greystars core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at


    JBRP1_UKTJ

    Read Less
  • Estates Maintenance Technician  

    - South East London
    -
    Overseeing health, safety, and compliance standards, ensuring adheren... Read More


    Overseeing health, safety, and compliance standards, ensuring adherence to regulations and standards.
    Conducting daily, weekly, and monthly Planned Preventative Maintenance (PPM) tasks to uphold property standards.
    Communicating effectively with residents, clients, contractors, and colleagues to address maintenance issues promptly and maintain a high level of customer satisfaction.
    Administering prop...




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  • Housekeeping Team Member - West London  

    - West London
    -
    Ensures the overall cleanliness and proper appearance of the community... Read More

    Ensures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception and office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.

    Key Responsibilities

    • Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our res...

    WHJS1_UKTJ

    Read Less

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