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Great Fosters Alexander Hotel Collection Careers
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  • Job DescriptionBARTENDER£26,770 per annum + monthly service charge pay... Read More
    Job Description

    BARTENDER

    £26,770 per annum + monthly service charge payment

    The Place

    Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.

    A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

    5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

    Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk

    The Role

    Working in our Cocktail Bar with enviable views overlooking the beautiful gardens. The Bar is open throughout the day offering a relaxing environment for guests to enjoy, coffee, drinks, afternoon tea, aperitifs & digestivs.

    To ensure service is available to guests throughout the day there are a variety of shifts over a five-day week, 42 hours per week.

    Main Duties Include;

    • Ensuring the Bar is stocked ready for each service period.
    • Ensuring the Bar and Lounge are well presented ready for guests arrival.
    • Ensuring all the pre-preparation for service is completed.
    • Meeting and greeting guests entering the bar.
    • Establishing guest needs and order taking
    • Preparing both alcoholic and non-alcoholic beverages including cocktails
    • Tray service of drinks across the service areas
    • Service of light lunches, afternoon tea and snacks in the bar lounge
    • Liaising with the Estate Grill & Tudor Pass in relation to guests who are taking pre dinner drinks and awaiting their restaurant reservation.
    • Taking payment for all food and beverage served or arranging for charging to resident guests accounts.
    • Adhering to the Mystery Guest Standards for the Bar
    • Ensuring effective clear down of work area at the end of the shift
    • Making sure you balance your till and guest charges.
    • Ensuring the guest areas are left in a presentable state at the end of your shift.

    Requirements;

    • 5 days per week, flexible shifts covering a variety of early and late shifts totalling 42 hrs per week. 10.00am with the late shift starting between 1pm and 3pm depending on finish time of any events/weddings.
    • Smart appearance, excellent communication skills with a passion for guest service.
    • Experience within a quality food/beverage service hotel/restaurant is required

    The Benefits

    • 4 weeks holiday rising to 5 with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

     

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  • Job DescriptionGARDENER£24,000 per annum + monthly service charge paym... Read More
    Job Description

    GARDENER

    £24,000 per annum + monthly service charge payment

    Benefits

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform
    • Contributory company pension

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday  

    The Place

    Great Fosters is a Luxury 5 Star, Grade One listed building set amongst 50 acres of stunning gardens and parkland in Egham, Surrey. The hotel has 56 bedrooms, 2 restaurants and excellent conferencing facilities.

    The gardens were originally designed by W H Romaine Walker and Gilbert Jenkins. Framed on three sides by a Saxon moat, the formal gardens of Great Fosters are both extensive and exceptional. Designed to reflect the intricate beauty of a Persian rug, the knot garden is embellished with fragrant beds of flowers and herbs bordered by manicured hedges and topiary. Spectacular topiary and statuary sit within a knot garden are encompassed within a Saxon moat. A fountain plays beside an enchanting wisteria draped wooden Japanese bridge and a beautiful rose garden with arches and pergolas encircle a sunken lily pond. A lake, four ‘secret’ gardens and a majestic, grassed amphitheatre at the end of the lime avenue complete one of England’s most outstanding Arts and Crafts style gardens.

    The Role

    Assisting the Head Gardener, you will help to ensure the maintenance and presentation of the gardens, grounds and external areas of the property are always looking attractive. Reflecting in these high standards a sense of pride and ownership of tasks to deliver cared for and tidy grounds and gardens. They create a welcoming first impression and pleasant outside environment for hotel guests and visitors so are an important part of delivering the outstanding service.

    Duties include;

    • Completion of all gardening duties and tasks ensuring all borders and planted areas are well presented.
    • Ensure top quality lawns through effective spiking, treating as well as regular mowing trimming of lawn edges and watering.
    • Ensure all driveways and parking areas are clean and well maintained.
    • Care for all pots/planters and plant with seasonal displays
    • Carry out seasonal pruning, hedge trimming, planting and leave clearing as required.
    • Ensure the safe use and maintenance and security of all tools, equipment, machinery, and vehicles used on the grounds/gardens.
    • Working in a safe way taking care to always ensure guest safety and comfort in the scheduling and completion of tasks.

    Work Schedule:

    • April – September 37.5 hours per week between Monday and Friday
    • October – March 35 hours per week between Monday and Friday

    Requirements

    • Good all-round knowledge of gardening tasks
    • Enthusiastic working outside throughout the year with good level of fitness and stamina for outside working
    • Methodical, tidy working methods to ensure all priority areas are maintained and well-presented throughout the week.
    • A smart person with a friendly disposition when meeting guests in the grounds and working with colleagues.
    • Must have hedge cutting experience.
    • Pa1/Pa6 spraying certificate preferred.
    • Driving license required.

     

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  • Job DescriptionDemi Chef de Partie – The Tudor Pass£30,476.16 per annu... Read More
    Job Description

    Demi Chef de Partie – The Tudor Pass

    £30,476.16 per annum + monthly service charge payment

    Michelin Star Restaurant - 4 days per week opportunity

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

    The Place

    Stefano Di Giosia is our Executive Chef for The Tudor Pass, 

    The Tudor Pass has 18 covers and its own dedicated team of 4 Chefs. Their entire focus is on creating memorable award-winning dishes, that amaze and delight our guests.

    You can see the Hotels website for a full list of facilities and sample existing menus.

    The Role

    You will be working as part of small team of 4 Chefs offering guests the very best standards of cuisine using fresh and top-quality ingredients,

    The restaurant is open to residents and non-residents so caterers for a wide range of discerning clients with many regular patrons. Service for guests covers lunch and dinner Wednesday to Saturday therefore the team has set days off each week. There are also set closure periods to allow for staff holidays.

    Main Duties;

    • Under the direction of the Executive Chef preparing ingredients for preparation, cooking and service.
    • Undergoing and reacting positively to guidance and training while preparing cooking and service menu items to the highest standards
    • Working in an organised methodical way always ensuring consistency of work
    • Ensuring preparation, cooking and service is done achieving the required standards while minimising wastage.
    • Working in a safe and hygienic way meeting all hygiene and food safety requirements
    • Interacting with guests to share your passion of food and ensure service adds to the guests delight.
    • Ensuring work area is clean and tidy before departing.

    Requirements;

    • 4 days per week between Tuesday to Saturday each week, lunch and dinner service.
    • Sunday and Monday guaranteed off each week
    • Quality fresh food experience in a quality Hotel/Restaurant
    • Smart appearance, good communication skills as you will be out front with guests.
    • Ability to take on board training, coaching and development to achieve excellence and develop your skills in a top-quality environment.

     

    #finedining #michelinstar #thetudorpass #3rosettes

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  • Job DescriptionCasual Treatment Therapist£16.50 per hour including hol... Read More
    Job Description

    Casual Treatment Therapist

    £16.50 per hour including holiday pay

    • In addition you will receive a monthly service charge payment based on hours worked
    • Free car parking.
    • Employee uniform.

    Requirements

    • NVQ Level 2 and Level 3 Beauty Therapy, or equivalent, is essential.
    • Must have completed some practical experience since qualifying.
    • Completion of a trade test is required prior to recruitment.

    The Place

    Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.

    A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

    5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with a Michelin Star, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

    Please see the Hotels website for a full list of facilities. www.greatfosters.co.uk

    We are now seeking to increase the number of therapists following the opening and success of our newly created Utopia Retreat at Great Fosters. An intimate facility of 2 single and 1 double treatment room with mini reception area located by our beautiful outside pool area. Building on the amazing success of our Utopia Spa at Alexander House Hotel & Utopia Spa, clients will be offered a range of face and body treatments at the Utopia Retreat 

    The Role

    Qualified and experienced Spa Therapists required to support our full time Therapists over busy weekdays and weekends. We are very happy to consider those wishing to work only half days as long as they can complete a minimum 4hr shift.

     DUTIES INCLUDE

    • Offering a full range of technical face and body treatments during your shift.
    • Meeting and greeting the client on arrival.
    • Completing client consultation cards/information.
    • Taking the guest through the customer journey.
    • Explaining the treatment to be performed.
    • Ensuring the treatment is offered to the client's requirements.
    • Discussing retail products and beauty regime to enhance guests experience following their treatment.
    • Offering refreshments on conclusion of the treatment.
    • Liaising with Receptionists to ensure correct billing.
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  • Job DescriptionCASUAL PORTERUp to £13.68 per hour including holiday pa... Read More
    Job Description

    CASUAL PORTER

    Up to £13.68 per hour including holiday pay + monthly service charge payment

    Age related pay applies to this role.

    In addition you will receive a variable monthly service charge payment based on hours of work

    Free Parking onsite / Uniform provided

    The Place

    Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.

    A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

    5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

    Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk

    The Role

    A smart and friendly individual is sort to welcome all arriving and departing guests at the main Hotel entrance. You will often be the first and last person a guest sees – making you an important part of their memory of Great Fosters.

    Join our Front of House team supporting our full time team of receptionists and concierge during peak periods. As a Concierge you will welcome all arriving and departing guests at the main Hotel entrance. You must be someone bright, extremely well presented with a friendly, confident yet relaxed manner when dealing with the public. You will often be seen as the point of contact for all enquiries for arriving and resident guests. You must have a five-star smile! and a warm and welcoming personality. You are key to our guests experience throughout their stay.

    From the time a guest enters the hotel to the time they leave you will be an important part of the guest experience. Your actions will determine the guest satisfaction levels and the extent to which they get the most out of their stay. You will liaise with other departments and the Guest Services Managers to ensure guest requests get satisfied. Your main duties include.

    • Covering a variety of shifts between the hours of 7am and 11pm, including weekends
    • Welcoming guests on arrival to the hotel
    • Introducing arriving guests to the hotel receptionist using their name
    • Assist arriving and departing guests with their luggage
    • Showing arriving guests around the hotel before showing them to their rooms
    • Showing guests to Hotel Reception or the Restaurants/Lounge/Function rooms for non-resident guests or those attending functions/conferences and weddings
    • Answering guest queries
    • Giving out information on the hotel facilities helping guests to get the most out of their stay.
    • Making arrangements following guest requests; taxis, train times, car rentals, theatre tickets
    • Each shift check arrivals for returning guests and VIP guests making sure returning guests and those celebrating special events are recognised and acknowledged
    • Assisting Hotel Receptionist with reception duties

    Requirements

    • Excellent standard of personal appearance
    • A presence as a host on the main entrance
    • Excellent verbal communication – confident yet relaxed and friendly
    • Bright, warm, and friendly disposition
    • Genuine desire to serve our guests whether hear for business, pleasure or a special occasion.
    • Ability to work shifts and weekend days outlined
    • Own transport to allow for shift work outside of public transport hours

    #hospitality #welcome #reception #customerservice #concierge

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  • Job DescriptionAssistant Estate Grill Manager£29,000 per annum + month... Read More
    Job Description

    Assistant Estate Grill Manager

    £29,000 per annum + monthly service charge payment

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition, you will receive a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

    Requirements.

    • Smart appearance
    • Excellent communication skills with a passion for guest service
    • Technical food and beverage knowledge to offer the required service and ability to develop the rest of the team.
    • Supervisory experience within a top-quality food service hotel/restaurant required (2 Rosette standard)
    • Ability to manage and motivate a team of waiters/esses & bar staff to ensure excellence.
    • Must have your own transport due to semi - rural location.

    The Place

    Great Fosters Hotel, the most recent addition to Alexander Hotels and already the Hotel has gained AA 5 Star status.

    5 Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House and set in 50 acres of stunning gardens. For dining The Tudor Pass with 3 Rosettes, as well as the 2 Rosette Estate Grill. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

    Our latest development is the creation of our Utopia Retreat facilities.

    Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk

    The Role

    Assisting our Estate Grill Manager to deliver outstanding levels of food and beverage service across.

    • Estate Grill Restaurant (40 covers)
    • Garden Room (private dining for 18 covers)
    • Cocktail Bar serving morning coffee, light lunches and pre and after dinner drinks.
    • Afternoon tea service (70-90 covers on a Saturday and Sunday with additional table outside rising to 120 over the summer months)

    You will be responsible for supporting the Manager in the managing of a full time team of 16-20 to deliver outstanding standards of service. We are seeking someone with passion for food, wine and service who will inspire and drive standards to even higher heights. Someone who possesses excellent team management and organisation skills to get the best out of the team.

    The restaurant is open to residents and non-residents so caters for a wide range of discerning clients with many regular patrons. Service for guests covers breakfast, lunch, and dinner 7 days per week so candidates must be available for flexible shift patterns across 5 days including weekends. 40 hours per week.

    Main Duties Include.

    • Ensuring the restaurant/bar is prepared for service.
    • Meeting and greeting guests.
    • Taking guest orders
    • Effective rostering of employees
    • Coaching employees to develop their skills and ensure service standards are met.
    • Serving food and beverage including alcoholic beverages and wines
    • Completing satisfaction checks and action all feedback.
    • Resolving any service issues
    • Presenting bills to guests and taking payment
    • Ensuring the restaurant/bar is reset at the end of the shift ready for the next service.
    • Ensuring work area is clean and tidy before closing.
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  • Job DescriptionNight Hotel Receptionist£23,809.50 per annum + monthly... Read More
    Job Description

    Night Hotel Receptionist

    £23,809.50 per annum + monthly service charge payment

    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition, you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday

    The Place

    Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.

    A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

    5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

    Please see the Hotels website for a full list of facilities and sample menus. www.greatfosters.co.uk

    The Role

    A smart, friendly, well organised, guest service focused individual is sort to work nights to allow our guests to get reception service 24 hrs a day.

    You will be working alongside our team of night porters offering our guests the following services;

    • Welcoming late arriving guests and completing check in
    • Luggage assistance for arriving and departing guests.
    • Late night room service (food and drink) and bar tending.
    • General cleaning to ensure public areas are beautifully presented for the next day’s business.
    • Preparing of guest’s bills/invoices for early departing guests
    • Complete general reception/switchboard duties

    37.5 hrs per week working 5 days per week including weekend shifts.10.30pm to 7.00am

    Requirements

    • Excellent standard of personal appearance
    • Excellent communicator in person and on the telephone
    • Warm and friendly disposition
    • Genuine desire to serve our guests.
    • Organised and good attention to detail
    • Accurate data entry and computer work

     #reception #service #hospitality #5star #nights

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  • Job DescriptionNIGHT MANAGER£27,000 per annum + monthly service charge... Read More
    Job Description

    NIGHT MANAGER

    £27,000 per annum + monthly service charge payment

    • Staff accommodation available for those relocating
    • 4 weeks holiday rising to 5 weeks with service
    • 8 Bank holidays
    • Free car parking
    • Employee uniform

    In addition you will benefit from a range of company benefits including:

    Discounted hotel accommodation for yourself and your family at all hotels
    Discounted hair treatments at our two Utopia Spas
    Discount off all food & beverage at all hotels
    Discount of individual treatments booked in our two Utopia Spas
    Discount on retail products in our two Utopia Spas
    Refer a friend staff recruitment scheme In additional you will enjoy a range of other benefits when you celebrate your 1 yr, 3 yr and 5 yr anniversary including; your birthday off paid, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday  

    The Place

    Great Fosters Hotel, the most recent addition to Alexander Hotels a private collection of 5 luxury hotels and spas of distinction just outside London.

    A Grade 1 listed building in 50 acres of stunning gardens and parkland in Egham, Surrey.

    5 AA Stars, 56 bedrooms spread across the Hotel and adjoining Cloisters and Coach House. A room or suite to meet every expectation. For dining the Award-Winning Tudor Pass with 3 Rosettes, as well as the Estate Grill which offers a delicious range of dining choices. A beautiful 14th century Tithe Barn is available for functions together with the Orangery, the Conservatory and a range of other meeting and private dining rooms.

    Please see our website for a full list of facilities.

    We are seeking a smart, responsible individual to head up our Night Porter team as Night Manager, offering guest security and customer service overnight.

     The Role

    The Night Manager as part of the nights team cover a full range of guest services including reception, food and beverage service, security, cleaning tasks and banqueting setup duties. As Night Manager you will be heading up a small team of 2 responsible for guest care and security covering shifts for 5 nights per week

    • 5 nights out of 7, 40 hrs per week, weekend shifts on a rota basis. Shifts are 22.30 – 07.00 per night.
    • Guest care and service including guest check in and check out, answering/handling hotel switchboard, enquiry handling, preparing, and serving light snacks/meals, banqueting setups, bar service out of hours, general porter/concierge duties
    • Security including completing security clock rounds, fire checks, locking up the hotel and spa, managing the front door access during the night, complying with fire prevention and fire procedures
    • Conference/Banqueting room setups where needed overnight, and some basic cleaning duties.
    • Supervision and coaching of the Night team to ensure adherence to guest service standards
    • Completion of rotas and timesheets on a weekly basis
    • Ensure compliance with the health and safety policy during night-time hours

    Requirements

    • Smart appearance
    • Friendly manner - even at Night!
    • Customer service experience within a hotel/hospitality environment
    • Mature approach to customer service and safety/security issues
    • Must have 2 excellent references available to be checked.
    • Experience of night shift working preferred
    • Some supervisory experience and a team player and motivator to assist our small team

    #hospitality #nights #nightmanager #service

     

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