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  • Customer Service Advisor (Bracknell)  

    - Bracknell
    Customer Service Advisor Bracknell Our client is one of the fastest gr... Read More
    Customer Service Advisor
    Bracknell Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Customer Service Advisor to join the team.
    Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company. Main Responsibilities: Contribute to the achievement of the financial targets of the store Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store Respond effectively to the diverse needs of each customer Ensuring the store presents itself to a high standard of cleanliness Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike. Comply consistently with all company procedures Package: £26,265 + Package + Benefits
    Benefits:
    An excellent career in a fast-growing businessTraining & Mentoring program for great career progressionBi-Annual store bonus SchemeCompany Sick PayAccess to exclusive perks via Perkbox membershipLong Service recognition20 days holiday per year plus bank holidays By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Retail Sales Advisor (Sheffield)  

    - Sheffield
    Retail Sales Advisor Sheffield Our client is a highly successful UK wi... Read More
    Retail Sales Advisor Sheffield Our client is a highly successful UK wide Retail brand. Well established and highly service focused they are now looking to recruit an ambitious, target driven, service lead, Retail Sales Advisor for their Sheffield Store. The Role: You will be engaging with customers on a face-to-face basis and using your consultative selling skills to develop solutions that excite your customers.You will be target focused and keen to exceed targets across a range of KPIsA strong sales process with the ability to engage with customers, close sales and overcome objections, whilst delivering exceptional service.Delivering outstanding after sales service and attracting referrals/repeat businessEnsuring the highest levels of standards in the store and supporting with promotional changes.Highly organised with an eye for compliance. The Person: Candidates MUST have at least 12 months experience in an environment where selling products to customers in a face to face, one on one environment is what you do.Where this experience was gained is open. Ideal candidates however will come from assisted sales retail sectors, however if you feel you meet the above criteria, you are invited to apply.Driven and ambitious with an engaging personality, target focused and resilient.Passionate about delivering exceptional service in a competitive environment.Flexible and open to support the business during peak trading patterns. The Package: £25,300 Basic with Uncapped OTE. Realistic OTE of £47,000 By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Maintenance Operative (West London)  

    - London
    West London An exciting opportunity to join a growing retail business... Read More
    West London An exciting opportunity to join a growing retail business as a Maintenance Operative has arisen. the clients stores are the operational heart of the company. The role of the Maintenance Operative is to provide a high quality and effective maintenance and repair service to our stores. Principle Objectives: The Principle Objective of the role is to carry out a multi - tasking role safely and to a large extent unsupervised, and the ability to recognise any task which you consider outside your skill base. You will be responsible for maintaining a high quality of work and act in a professional and courteous manner at all times. Main Duties Plumbing: The role involves significant plumbing jobs and therefore would require you to have strong and proven working experience in this area: Attend to minor leaks on hot and cold services on pipeworkReplacement of taps/washersClearance of internal waste pipe blockagesMinor tile replacement and re fixing of sanitary ware In addition to in-depth proven working experience and knowledge in plumbing jobs, the role will also require the successful candidate to come with the ability to undertake a range of other key work activities including: Carpentry: Ease and adjust all forms of timber or steel framed doorsFit and adjust door closure mechanismsRe hang doorsFit new lock mechanismsFit shelving and repair and adjust cabinet or locker doorsReplace timber decking on trolleys Painting: Office/Storage decorations and touch up work to damaged areasRepainting of trolleys, bollardsFloor painting Sheet Metalwork: Repairs to storage unitsFitting replacement locks and door number plates and small external signsAccident damage works, removal of dents, limited panel replacement, refitting bump strips and unit corner protection platesRe fixing security meshDe burring of unit doors and removal of sharp edges Repairs to trolleys Electrical: To change lamps & starters to storage and office areas Other tasks: Any other tasks assigned by the Line Manager and Head of Department. An ideal candidate must have: Full clean driving licence.Minimum 5 years experience working in a similar maintenance role. Qualifications in similar field is desirable.Excellent and safe driving skills adhering to the Highway Code and driving laws of England and Wales.Understanding of basic safety rules in connection with the safe use of tools and safety equipment (PPE)Fluent knowledge in the safe use of laddersFluent knowledge in the safe use of solvent, paint cleaners and two pack epoxy paintsAn understanding of manual handling and lifting techniquesThe ability to carry out pre-use safety inspections of tools and equipment. Skills and competencies required for this role are: Excellent map reading skills and ability to plan routesGood level of communication skills.Hard working and proactive with the ability to follow instructions and work to deadlines.Ability to prioritise work appropriately and multi-task.Attention to detail and good organisational and time management skills.Ability to use initiative and self motivated to work effectively as an individual and as part of a team.Flexible and courteous. Their staff members enjoy excellent benefits: An excellent career in a fast-growing businessTraining & Mentoring program for great career progressionCompany Sick PayAccess to exclusive perks via Perkbox membershipLong Service recognition20 days holiday per year plus bank holidays Package: up to 35,000 Salary + Package + Benefits + Van By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours Read Less
  • Assistant Manager (St Helens)  

    - Saint Helens
    Assistant Manager St Helens. Merseyside £27,000 + Package + Benefits A... Read More
    Assistant Manager St Helens. Merseyside £27,000 + Package + Benefits As a result of our client's expansion plans and their continued ongoing success we are seeking a dynamic Assistant Manager.
    In this role you will be a key member of the store management team and will report to the Store Manager. What are we looking for?
    To be successful in this role you will be a dedicated and experienced retail professional. You will lead by example and inspire our retail colleagues to maximise sales and deliver excellent customer service.As an Assistant Manager you will ensure that the store is well merchandised and continually look at ways to develop and improve business performance within the Departments that you are responsible for.Working closely with the Store Manager you will have excellent communication skills and demonstrate a coaching management style, being clear, open, and honest. You will ensure retail colleagues are trained to the highest of standards whilst having the ability to take corrective action when necessary.The successful candidate will have a positive, can-do attitude towards their role. With a record of meeting targets, you will be career focused and self-motivated to get the best from your team. In return, they offer a great salary, along with additional benefits and the opportunity to progress within an ever-growing business. Why our Client? One of the UK's fastest growing retailers. Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in their Head Office and fulfilment positions at our state-of-the-art distribution centres, you're sure to find the role to match your skills and your ambition. By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Store Manager (Bristol)  

    - Bristol
    Store Manager Bristol Our client is one of the fastest growing compani... Read More
    Store Manager Bristol Our client is one of the fastest growing companies in the UK in their field. They are currently looking for a Store Manager to join the team in their Bristol branch. Context of the Role: The Store is the operational heart of the company. The Store Manager is therefore pivotal in ensuring company profitability through the provision of continuous sales activities, excellent customer service and high- level organisational management. The underlying functions of the Store Manager are: To ensure growth and maximum profitability is achieved at all times.To market and sell both products, and the company as one of the leading suppliers of its product type in the UK.To ensure a safe working environment for staff and customers alike by adhering to H&S Policies and Procedures. Principle Objectives: The Principle Objective of the Store Manager is to develop and sustain activities that ensure maximum profit and optimum customer service is achieved by the Store.To achieve this, the Store Manager will:Achieve the financial targets agreed for the Store;Ensure compliance with company operational and financial procedures;Continually seek opportunities available for increasing occupancy and revenue, including unit mix;Design and carry out marketing and sales activity plans with support from the Regional Manager;Respond effectively to the diverse needs of each customer;Assist with the recruitment, training and continual development of new and existing employees;Ensuring the store presents itself to a high standard of cleanliness;Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike;Manage, monitor and adapt the working practices of the Store staff to ensure that the Store is operating to its optimum efficiency;Identify any store repair & maintenance issues, report and following up. Main Duties: Ensure a Marketing Plan is in place to achieve the store financial targets, at all times ensuring it is carried out effectively;Effectively manage and accurately record all enquiries using CMS;Monitor and improve conversion rates and mystery shop scores of all staff through observation and coaching;Maintain awareness of local market conditions using competitor surveys and customer feedback;All standard and ad-hoc reporting is accurate and timely and follows all current company procedures;Carry out quarterly Personal Development Plans (PDPs) and annual appraisals with all members of the team;Coach and support all members of the store team to enable them to achieve their highest level of potential;Ensure rotas are fair to all, approved by the Regional Manager and appropriate to the storeMaintain company standards of housekeeping, ensuring all areas portray a professional image;Account accurately and fully for all monies received into and paid from the Store;Complete all managerial and monitoring duties associated with company compliance;Ensuring a safe and healthy environment for customers and staff through accurate completion of company checklists;Maintain Health and Safety training records and identify in advance, licences and certificates which are due to expire and book the appropriate training course;To comply with Health and Safety legislation and identify and report where action needs to be taken;To provide help and support to other stores when required;Any ad-hoc duties are completed. The Ideal Candidate: In order to be successful in the role the ideal candidate will have the following relevant experience At least 12 months experience as a Store Manager gained in a commercial Retail environment. Our client may consider Assistant Manager level candidates from large Retail Footprints.Ideal candidates will have experience gained from a Retail sector where a close engagement with customers is required and a consultative sales approach.Candidates from a Trade background are also invited to apply where there is full customer facing interaction.You will be a confident leader, happy to work in an environment where you will deal with customers over the phone, via email and face to face.You will be driven, passionate and a highly engaging leader who can inspire your team to drive KPI's and provide the best service in a highly competitive market. Salary: £36,411 Basic + Strong benefits package By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Store Manager Designate (Reading/Bracknell)  

    - Reading
    Store Manager Designate Reading / Bracknell The role of the Designate... Read More
    Store Manager Designate Reading / Bracknell The role of the Designate Manager is to provide support within the designated region as and when required. To cover the stores within the Region in the absence of the Store Manager or any other staff and to support the Regional Manager. To maximise the sales and profit targets, store compliance and sustain effective relationships within the stores. Key Responsibilities: The Key responsibilities of the Relief Manager is to provide cover within the region and assist with the sales activities to achieve budget and guarantee the clients customers receive an excellent level of service. Also, ensuring that the stores comply with company standards and procedures in: Operating and financial controlsStaff RelationshipsMarketingHealth and SafetyHousekeeping and maintenanceMaintain local awareness of local competitor activity and inform the Regional Manager accordinglyDevelop and maintain promotional relationships with local businesses within the Region Main Activities: Provide support and help as directed by the Regional ManagerOpen and close stores as key holder while colleagues are absentPromote sales in line with the stores business planProactively market the store, which will include leaflet drops and business visitsEnsure the stores achieve their revenue budgetsAs required prepare, present and follow up written quotations for the stores with the Regional Managers guidanceMaintain and promote excellent financial controls, cash handling, banking and accounting procedures using the Black Book and 6 of the best as minimum standardsEnsure that the company administrative systems are maintained and adhered to at all timesCarry out ad hoc tasks as requested by the Regional Manager Package:
    £30,067 + Package + Benefits Benefits:
    An excellent career in a fast-growing businessTraining & Mentoring program for great career progressionBi-Annual store bonus SchemeCompany Sick PayAccess to exclusive perks via Perkbox membershipLong Service recognition20 days holiday per year plus bank holidays By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Customer Service Advisor (Kingston Upon Thames)  

    - Kingston upon Thames
    Customer Service Advisor (12-month contract role) Kingston Upon Thames... Read More
    Customer Service Advisor (12-month contract role)
    Kingston Upon Thames Our client is one of the fastest growing companies in the UK in their field. They are currently looking for an Customer Service Advisor to join the team in their Kingston branch.
    Job Purpose: To guarantee their customers an excellent level of service whilst at the same time ensuring the highest level of sales for the Company. Main Responsibilities: Contribute to the achievement of the financial targets of the store Identify and quantify the potential available from each customer for increasing occupancy and revenue within the store Respond effectively to the diverse needs of each customer Ensuring the store presents itself to a high standard of cleanliness Making sure that all Health & Safety procedures are adhered to for the benefit of customers and staff alike. Comply consistently with all company procedures Package: £26,265 + Package + Benefits
    Benefits:
    An excellent career in a fast-growing businessTraining & Mentoring program for great career progressionBi-Annual store bonus SchemeCompany Sick PayAccess to exclusive perks via Perkbox membershipLong Service recognition20 days holiday per year plus bank holidays By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Head Chef (Central London)  

    - London
    Our client is an exciting, fast growing casual dining hospitality busi... Read More
    Our client is an exciting, fast growing casual dining hospitality business that's taking the market by storm. As they expand they are looking for talent to join them. They are now looking for a Head Chef in Central London to join their team. The person: Bring their passion every day, with energy and a hands-on approach to working as a team.Make everyone feel welcome, just like an old friend.Take pride in their craft, showing care and dedication in everything they do.Are honest, authentic, and straight in how they communicate at work. Benefits of the role: Enjoy a monthly budget on a virtual card to spend on whatever makes you happy.Paid tronc earnings Yes, even when you're on holiday!Card Treat yourself and 4 friends to a meal every month on us.Once-in-a-lifetime trips We've been to Argentina, Florence, and Portugal. Where will we go next?Service Awards: Stay with us and be rewarded with £100 on your first year, to 1 month off on your 10th!Honeymoon Getting married? Enjoy an extra week of holiday on us.Enhanced family leave Generous maternity, paternity, and adoption leave to support your family.Training and development Whether youre mastering skills or building your career, there is something for everyone with our career pathways.Formal qualifications From Mental Health First Aid to Health & Safety Level 3, well support your growth.Employee Assistance Programme 24/7 confidential advice, guidance, and support whenever you need it.Wagestream, epic parties, high street discounts, and more... Package:
    Base Salary: 34,750 + Package + Tronc + Bonus = Total package of £52,000 By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Kitchen & Bathroom Design Consultant (Aberdeen)  

    - Aberdeen
    Kitchen and Bathroom Sales Consultant - Aberdeen Our client is one of... Read More
    Kitchen and Bathroom Sales Consultant - Aberdeen Our client is one of the largest retailers in its sector and one of the UK's most loved Retail brands with Stores throughout the country. They are seeking to recruit an experienced Kitchen and Bathroom Sales Consultant for their newly opened Store in Aberdeen. The Role: Helping create dreams for your customers, brining their Kitchen and Bathroom dreams to life.Delivering an exceptional customer journey, providing the best solutions through your expert knowledge and sound fact finding.From the initial meet and greet to the designing to the installation, your role is to support your customers and ensure their dream purchase is one they enjoy the process of choosing and creating.You will be flexible to visit customers sometimes at their own homes in order to bring the designs to life. This may on occasion require evening/weekend visits.Supporting the wider store team to ensure the showroom looks its best at all times. The Person: This is a critical role for a newly opened store, so an experienced candidate with exposure to the sales of kitchens/bathrooms or similar is very important.Passionate about delivering customer service and the best customer journey in a competitive market.You will enjoy sales and thrive in a highly commission lead environment. Going above and beyond to support your customers and maximise your earning potential. The Package: Competitive basic salary + £45k+ Uncapped OTE By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website.If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less
  • Assistant Restaurant Manager (Sheffield)  

    - Sheffield
    Assistant General Manager - Sheffield Our client are a leading Quick F... Read More
    Assistant General Manager - Sheffield Our client are a leading Quick Food Service Operator with an instantly recognisable brand. They operate restaurants across the UK and due to a planned expansion they now require a number of new hires to support them through the next phase of their growth.
    We are looking to recruit a number of Assistant General Managers across geographical areas to support new locations as they open. Therefore we are looking to recruit flexible individuals who can commute easily across the Area. The Role Your role will be to assist the General Manager with the day to day running of a large, fast paced, high volume QFS site.Managing a large team of colleagues and shift managersYou will be responsible for ensuring the levels of compliance, safety and service of exceptional at all times.Ensuring the efficient running of the site, including standards, staffing, operations and commercial KPI's. The Person You will ideally come from a fast paced Hospitality or QFS / QSR background, however we would also welcome candidates to apply from high volume Retail backgrounds.You will have experience of managing medium to large sized teams.You will be highly organised and able to display high levels of operational compliance.Commercially aware with an understanding of P&LPassionate about service and able to display clear examples of putting the customer at the heart of everything you do. The Package Up to £31,000 basic salary + Exceptional package and development opportunities. By applying for this role, you are consenting for Gravity Recruit Limited to hold and process your data in compliance with the General Data Protection Regulations. Your details will be added to our candidate database and we may process certain information about you for our legitimate business interests in order to provide you with Recruitment Services. Full details can be found in our Data Protection & Privacy Policy at our website. If you wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us through our website and we will respond to your query within 48 hours. Read Less

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