Desktop Support Specialist (Belfast) The Opportunity This is an excellent opportunity for a motivated individual to further their career and gain experience working in a fast moving team. We are seeking to expand our IT Service Desk and are looking to recruit a Desktop Support Specialist within our Belfast office. This will be a 12 month Fixed Term contract. If you are looking to get exposure in a large organization, have a valued opinion and work within a supportive team then this role is for you. The role: Providing 1st / 2nd level Helpdesk Support both onsite / remotely Monitor Service Desk Queue Installation, Configuration and Support of PCs, running Windows 11 Troubleshooting both hardware / software / network connectivity issues on PCs/Printers Management of Assets Determine proper escalation path for non-resolved issues. Participate in and contribute to a dynamic IT team Skills Minimum of 2 years experience in deskside support in a corporate IT environment Degree / Technical certification in IT or related field Strong knowledge of Windows 11 / Office 365 / MS Teams PC / Laptop hardware configuration and troubleshooting Mobile Devices / Mobile OS AD / TCP/IP Network knowledge The ability to work on your own initiative and be a self-starter Proven planning and organisational skills Exceptional problem solving and troubleshooting skills The willingness and ability to work co-operatively with others as part of a team Frequent travel to our regional offices for onsite visits Good interpersonal and communication skills LI-KS1 About Us We are Grant Thornton Grant Thornton Ireland is rapidly approaching 3,000 people, in 9 offices across Ireland, Isle of Man, Gibraltar and Bermuda. With a presence in over 149 countries around the world and a global network of 73,000 people, we bring our clients the local knowledge, national expertise and global presence to help them succeed wherever theyre located. At GT, we work as trusted advisors, bringing local knowledge and national expertise, with a global presence, to help businesses succeed wherever they are located. We make business more personal by investing in building relationships and empowering our clients to make the right decisions for their organisation now and for the future. Whether that is working with the public sector to build thriving communities, with regulators and financial institutions to build trust, or with a diverse range of businesses to help them achieve their goals, Grant Thornton Ireland work hard to support clients to act on the issues that matter. At GT Ireland we dont just predict your future, we build it. A Career at GT Looking for a more fulfilling role in professional services? One where fresh thinking, collaboration and diversity are valued? At Grant Thornton we do things differently. What does this mean for you? A career in a more inclusive working environment, a more collaborative work culture, a more supported, flexible working role, more possibilities to grow and more opportunities to help shape the future for your clients. We respect and value your experience. And we want you to bring your authentic self to work and be at your best. It is how it should be. Grow with us At Grant Thornton, we care about our people and work hard to make you feel valued. If you are looking to deepen and develop your skills, knowledge, and experience throughout your career, then that is what you will get, and more. Our Benefits Please follow this link ( for information on our generous benefits package. About the Team Equity, diversity and inclusion At Grant Thornton, we provide equitable opportunities for all our colleagues. We are a responsible, sustainable business where equity, diversity and inclusion (ED
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