Job Title : Community Benefits Lead - Local Government
Location : Hillingdon (Hybrid Working)
Rate : £460 per day
Job Type : Initial 3 month contract inside IR35 via umbrella About the Role :
Our client are looking for a detail-oriented Benefits Realisation Officer to ensure the effective delivery of measurable outcomes from our key projects and programmes. This hybrid role provides an exciting opportunity to work within a dynamic environment, supporting transformative initiatives that improve public services and deliver value for money. If you have a passion for analysing data, stakeholder engagement, and driving improvements in public sector projects, this role is for you. Key Responsibilities : Benefits Realisation Planning : Develop and implement robust benefits realisation frameworks for projects and programmes. Work with project and programme managers to identify, define, and quantify anticipated benefits. Establish clear tracking and reporting mechanisms to monitor benefit delivery. Data Analysis and Reporting : Analyse project performance data to assess progress towards achieving planned benefits. Prepare detailed and actionable benefits realisation reports for stakeholders, including senior management. Use data insights to recommend improvements or adjustments to project delivery. Stakeholder Engagement : Collaborate with internal and external stakeholders to ensure alignment on project objectives and benefit delivery. Facilitate workshops and discussions to identify potential opportunities and risks related to benefits realisation. Ensure stakeholders are kept informed about progress and performance. Governance and Compliance : Ensure compliance with council governance frameworks and best practices for benefits realisation. Maintain accurate documentation of all benefits management activities and decisions. Support project and programme audits by providing relevant evidence and insights. Continuous Improvement : Identify lessons learned from completed projects and apply them to future benefits realisation planning. Promote a culture of benefits-focused project delivery within the council. Contribute to the development of tools and templates to support benefits realisation activities. Requirements : Qualifications : A degree in a relevant field such as Business Administration , Project Management , or Economics . Professional qualifications in project management or benefits management (eg, APM , MSP , Benefits Management Certification ) are desirable. Experience : Proven experience in benefits realisation , project delivery , or a related field, preferably in the public sector . Local government experience Skills and Competencies : Strong analytical skills with the ability to interpret and present complex data. Excellent communication and interpersonal skills to engage with stakeholders at all levels. Proficiency in tools such as MS Excel , Power BI , or other data analysis and reporting software. Attention to detail and strong organisational skills. Ability to work independently and manage multiple priorities. Why Join Us : Play a key role in delivering impactful public sector projects that make a difference in the community. Benefit from professional development opportunities and training to enhance your career. Enjoy a flexible hybrid working model that promotes work-life balance.
Role: Sales Executive - ITSM Sales - Service Desk Sales
Location: Reading - Hybrid
Salary: up to £70,000 base OTE £140,000
Type: Permanent An excellent opportunity has come up with a growing, global company who specialises in business innovation and business change. Do you have a background within Service Management/IT Services? Are you focused, self-motivated and do you have a passion for new business acquisition? A 'hunter' who has sold service desk solutions historically? Yes? Then apply now! We a specifically looking for experience selling Service Desk as a solution. We are looking for a Sales Executive to work within our successful sales team. You will identify, develop and advance relationships with clients to maximise sales. With a proven track record in selling Service Management Solutions/IT Services, the successful candidate will work closely with delivery functions to ensure successful execution of projects and build a personal sales pipeline for long term success. Duties and Responsibilities Increase sales pipeline, from lead sourcing to account management Present new services and enhance existing relationships Generate leads by cold calling prospective clients, confirm meetings and following up marketing campaigns Identify opportunities for campaigns that will lead to an increase in sales Forecast sales targets, submit monthly progress reports and ensure that the data is accurately entered and managed within the company's CRM system Track, record and report activity on accounts Using knowledge of the market and competitors, identify and develop the company's unique selling propositions and differentiations Gravitas to liaise with C-level executives operating in large, international blue chip organisations across all business sectors Experience and Skills required Proven track record of IT Service Management sales and IT Service industry Wealth of existing connections in the industry would be advantageous Successful track record of at least 3 years B2B sales experience Be a new business winner as well as an experienced account manager Proven ability to create, negotiate and manage long term relationships Ability to identify client issues/needs and translate into compelling solutions to address clients' requirements Ability to produce compelling presentations Ability to engage, motivate, influence and negotiate at all levels Excellent commercial and relationship negotiation skills and business acumen Highly motivated self-starter, ready to hit the ground running Ability to identify cross-selling opportunities Full, clean drivers licence Degree level educated, preferably in business/management Motivation to grow and succeed in a world class MSP Full, clean driving licence If you have the outlined skill and experience, apply now!
Customer Success Manager Permanent Remote UK based Basic Salary up to £40,000 DOE Excellent uncapped commission. The role of a Customer Success Manager is to build relationships with new clients and manage relationships with existing ones while serving as a point of contact for clients and internal company teams, often interacting with both daily. As an expert communicator, they are proficie...
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Customer Success Manager Permanent - Remote UK based Basic Salary up to £40,000 DOE - Excellent uncapped commission. The role of a Customer Success Manager is to build relationships with new clients and manage relationships with existing ones while serving as a point of contact for clients and internal company teams, often interacting with both daily. As an expert communicator, they are proficient at planning and coordinating account activity, generating sales opportunities, and reporting the status of accounts regularly. They will build strong client relationships, identify gaps and growth potential, and explore untapped opportunities. The Customer Success Manager is the leading force that fuels our growing client relationships in the UK. They will manage the customer success journey for their allocated clients. They will have proven experience building on existing relationships, eliminating competitor threats within our customer base, and ensuring customer satisfaction. The Customer Success Manager will be a proactive and curious member of our sales team, identifying growth opportunities for clients before a need or gap has been stated. This foresight and meticulous analysis will take our company confidently into the future. Duties/Responsibilities Illustrate the value of products and services to create growth opportunities. Perform prospecting activities such as cold calling and networking. Generate and qualify leads and opportunities. Understand the business drivers of customer base and map solutions to enhance the customers business operations. Follow up with clients regularly to ensure needs are being met and to identify opportunities. Maintain a database of clients, prospects and partners. Develop a sales strategy for allocated customers. Achieve monthly and quarterly KPIs and quotas. Negotiate and close opportunities. Prepare and present sales contracts. Ability to quickly establish and build relationships. Up-sell/cross-sell into existing accounts. Maintain a comprehensive knowledge of our products and services and how they can benefit our customers Conduct discover meeting, perform product demos and deliver proposal presentations. Identify customer pain points and align appropriate solutions. Work with customers in building Case Studies & ROI to show the value of applying our solutions. Organise virtual user groups for individual customer sectors. Become a trusted advisor to the customer by understanding their existing and future roadmap. Arrange and conduct product demonstrations and presentations in conjunction with the pre-sales consultant. Skills/Experience Required Skills/Abilities: A self-starting personality with a desire to achieve results. Prior experience in sales, particularly in a B2B environment. Experience with standard customer management relationship software and platforms. Understanding of standard sales techniques and theory, including sales funnel. Strong, active listening skills. Excellent written and verbal communication and presentation skills. Ability to travel required. Experience with complex sales cycles. Strong work ethic and willingness to work extended hours to meet goals. Proven track record of consistently achieving sales quotas. Travel up to 50%. Strong prospecting skills. Track record of reaching key decision- makers. Presentation skills both remotely and in- person. Ability to work with a diverse group of people. Education and Experience: 3 years of sales/account management experience in B2B software environment. Strong working knowledge of the ITSM, IT Service Desk or Managed Services industries. Notes : Must Drive - Site based visit 2-3 days per week.
Job Title: Business Development Manager - Remote (UK) - ITSM Industry
Location: Remote (UK-Based)
Salary: £30,000 Basic Salary (DOE) + Uncapped Commission
Job Type: Permanent Job Overview:
We are seeking a highly motivated and results-driven Business Development Manager to join our expanding sales team. This remote role (UK-based) will focus on developing new business opportunities and nurturing existing client relationships in the IT Service Management (ITSM) and Managed Services sectors. As a key part of our sales team, you will be responsible for generating sales leads , building strong client relationships, and identifying opportunities for business growth. In this remote business development role , you'll serve as the main point of contact for clients, assisting them in achieving their business goals through our cutting-edge enterprise software solutions . You will utilise your exceptional sales skills to identify gaps, eliminate competitor threats, and drive growth opportunities across the ITSM market . Key Responsibilities: Develop sales strategies and drive new business opportunities in the ITSM and Managed Services sectors. Conduct prospecting activities including cold calling , networking, and attending industry events. Generate and qualify leads by identifying prospects and converting them into clients. Accurately forecast monthly and quarterly sales and meet sales quotas consistently. Build and maintain a detailed sales pipeline , track client interactions, and ensure regular client follow-ups . Deliver engaging sales presentations , product demos, and proposals to prospective clients. Collaborate with clients to understand their business needs and recommend tailored software solutions. Up-sell and cross-sell products/services to existing clients , ensuring they are leveraging all relevant solutions. Support clients through the sales life cycle , ensuring a smooth transition from sales to Professional Services . Maintain a database of prospects , clients , partners , and vendors using CRM software. Work with internal teams to provide accurate reporting, sales forecasts , and industry analysis. Manage and close sales opportunities with decision-makers across various industries. Conduct product demonstrations and client training sessions to ensure satisfaction and solution adoption. Required Skills and Experience: Proven experience in B2B sales , particularly in the IT Service Management (ITSM) , Managed Services , or Enterprise Software industries. Strong understanding of sales processes , sales funnels , and customer relationship management (CRM) platforms. Ability to develop and execute effective sales strategies and consistently meet sales targets. Excellent communication , presentation , and negotiation skills . Strong track record of building client relationships and successfully closing sales . Proficient in prospecting and lead generation , with a focus on targeting key decision-makers . Strong problem-solving skills , with the ability to identify opportunities for growth and offer tailored solutions. Ability to travel up to 50% , with site visits required 2-3 days per week. A self-starter with an entrepreneurial mindset and a results-driven approach to business development. Education and Experience: Minimum of 3 years of sales experience in the enterprise software or ITSM space. Experience with complex sales cycles and large enterprise accounts is highly desirable. A solid understanding of the ITSM , IT Service Desk , or Managed Services industries will be a strong advantage. Why Join Us? Remote working with flexible hours, offering work-life balance. Competitive salary package with uncapped commission potential. Opportunity to work with an established team in a growing market . Career progression and continuous professional development in the ITSM sector.
Role: Sales Executive ITSM Sales Service Desk Sales
Location: Reading Hybrid
Salary: up to £70,000 base OTE £140,000
Type: Permanent An excellent opportunity has come up with a growing, global company who specialises in business innovation and business change. Do you have a background within Service Management / IT Services? Are you focused, self-motivated and do you have a passion for new...
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Job Opportunity: Security Field Service Engineer - Bristol/M4/M5 Corridor Are you an experienced Fire Alarm Engineer or Security Field Service Engineer looking for your next opportunity? Join our team and take your career to the next level! Position Overview We're hiring a Security Field Service Engineer to handle installations, troubleshooting , and routine maintenance of fire alarms and emergency lighting systems across the Bristol/M4/M5 corridor. Role Details: Job Title: Security Field Service Engineer Location: Bristol/M4/M5 Corridor Hours: Monday to Friday (Office Hours) Salary: £33,000 - £39,000 per annum Key Responsibilities Installation, repair, upgrade, and commissioning of fire alarm and emergency lighting systems . Performing routine service and maintenance of conventional, addressable, and wireless fire alarm systems . Servicing of emergency lighting and fire extinguishers . Responding to reactive calls for fault-finding and troubleshooting. Conducting site visits for quotations and assessments. Required Experience & Skills Minimum 3 years of experience in fire alarm and emergency lighting systems. Strong knowledge of FIA or NICEIC equivalent compliance standards . Proven experience with fire alarm installations (conventional, addressable, and wireless). Competence in servicing fire extinguishers and emergency lighting. Full, clean UK driving license. Excellent troubleshooting and report writing skills. Punctual, reliable, and a positive "can-do" attitude. Whats On Offer Competitive Salary : £33,000 - £39,000 per annum. Company Vehicle : Van and fuel card provided. Technology essentials: Company mobile phone, tablet, and laptop. Training Plans : Opportunities to enhance your skills and advance your career. Generous leave: 23 days annual leave plus bank holidays, and your birthday off! Additional Benefits : Employee discounts. Free on-site parking. Health & wellbeing program. Life insurance and referral program. Why Apply? Become a valued part of a team that's committed to excellence in fire safety and security solutions. We're looking for skilled professionals who are ready to make a difference. Apply Today!
Take the next step in your career by applying for the Security Field Service Engineer role.
Job Opportunity: Lithuanian and English-Speaking Customer Service Representative Location: Hampton, Peterborough
Pay: £15 per hour, increasing to £17.46 after 3 months
Contract: Initial 3-month contract with potential for extension
Hours: 7.5 hours/day, between 06:00 and 18:00; up to 2 weekends a month (with days off during the week) Role Overview
Are you fluent in both Lithuanian and English, with ...
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Job Title:Desktop support level 1/1.5Location:, Mossmorran - Scotland Start Date:30th SeptemberDuration:6 month contractRate: £115 per day via umbrella as role is inside IR35Key Responsibilities: Provide technical support and troubleshooting for end-user devices, including hardware and software issues. Manage and support Windows 10/11 environments and related software and applications. Support and...
