b Regional Operations Manager /b br p Great food in the workplace isnt simply about fuel. Its about increasing productivity and improving performance; its about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. /p p We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. /p p Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday. Come and join our award-winning teams - we are currently recruiting for a b Regional Operations Manager /b to work across our b Gather Gather, /b covering sites across b Birmingham, Coventry, Warwick, /b b Wolverhampton, Banbury, Milton Keynes, Gloucester, Chester, Manchester /b /p p br /p p b Salary: /b 60,000 - 63,000 per annum /p p b Working Pattern: /b 40 hours per week, Monday to Friday (with occasional weekend support as required) /p p b Location: /b Hybrid role - covering sites across b Birmingham, Coventry, Warwick, /b /p p b Wolverhampton, Banbury, Milton Keynes, Gloucester, Chester, Manchester /b /p p (Fully expensed company car) /p p br /p p b Key Responsibilities /b /p ul li Manage a portfolio of approximately 12-15 workplace catering contracts across a multi-site region. /li li Contract Retention Growth - Build strong client relationships to support contract retention, identifying opportunities for growth and added value through innovative and proactive thinking. /li li Oversee day-to-day catering operations, ensuring high standards of service delivery. /li li Lead, support, and develop on-site managers and teams to achieve operational excellence. /li li Build and maintain strong client relationships, ensuring high levels of customer satisfaction. /li li Manage financial performance, including budgets, forecasting, labour control, and cost efficiency. /li li Ensure compliance with company policies, health safety regulations, food hygiene standards, and brand requirements. /li li Support new site mobilisations and contribute to continuous improvement initiatives. /li li Drive commercial performance while maintaining exceptional food and service standards. /li /ul p br /p p b Candidate Requirements /b /p ul li b Only candidates with Business Industry (B I) operations experience will be considered. br /b /li li b Minimum 3-5 years experience in an Operations Manager /b role within contract catering or a similar multi-site environment. /li li b /b Proven experience managing b 10+ client contracts or sites /b b . /b /li li Strong commercial acumen with a solid understanding of P L management, budgeting, forecasting, and labour control. /li li Demonstrated ability to lead, develop, and motivate remote and site-based teams. /li li Excellent client relationship and stakeholder management skills. /li li Strong understanding of compliance, health safety, and food hygiene standards. /li li Excellent communication, organisational, and problem-solving abilities. /li li Able to work independently and effectively across a large geographical region. /li li Passion for delivering outstanding food, service, and customer experiences. /li li Looking for an experienced Operations Manager who can hit the ground running, rather than someone stepping into their first OM role. /li /ul p b br /b /p p b Whats in it for you? /b /p p Working with b Gather and Gather /b has its perks! People are at the heart of everything we do, so weve developed a range of benefits to keep you happy. /p ul li Personal Development and Training opportunities /li li Life assurance scheme /li li Pension scheme /li li Holiday allowance /li li Access to Healthcare Support App which includesAnnual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion /li li Eye care /li li A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance /li li Family friendly support /li li Regular social events and communication with our leaders /li li A holiday purchase scheme /li li Volunteering days /li li Professional subscriptions /li li Recognition schemes and people awards /li li Long service awards /li /ul
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