Company Detail

Future Publishing
Member Since,
Login to View contact details
Login

About Company

Job Openings

  • What you'll be doingWe are looking for a talented Senior Full Stack PH... Read More
    What you'll be doingWe are looking for a talented Senior Full Stack PHP Developer to join the "Vanilla Platform” team, responsible for building Future's flagship digital publishing platform.In this role, you will work directly with the Tech Lead and other developers to build and maintain both new and existing applications. You will be responsible for working on a proven platform that delivers thousands of pages per second to hundreds-of-millions of people.You will primarily be hands-on in a modern application utilising PHP, Alpine.js, TailwindCSS, Twig, while also contributing to services built with Laravel,About the DepartmentThe Technology & Engineering department at Future offers a collaborative, collegiate environment where the primary focus is on effective but well-engineered and scalable solutions. We look to answer critical business challenges posed both by our product and commercial teams as well as from within the department.Our focus is on quality in all aspects of our systems, not only in function but also in terms of test coverage, observability, alerting, and documentation. We run regular hack days and have a strong focus on best practices led by tech-based guilds.Key ResponsibilitiesSEO & GEO: Working with our in-house Audience team to build systems that will attract new users to the platform and retain themAPI Integration: Build and consume robust APIs to connect the new creator platform with core internal services (Identity, Asset Management, Content APIs) and AI moderation tools.Code Quality & Testing: Write clean, strongly-typed code backed by comprehensive unit and integration tests. Champion best practices in code reviews.DevOps & CI/CD: Contribute to the setup and maintenance of CI/CD pipelines and local development environments (containers), ensuring rapid and reliable deployment.Collaboration: Work closely with the Tech Lead and product stakeholders to refine requirements, estimate tasks, and solve complex technical challenges.Experience that will put you ahead of the curveBackend Proficiency: Solid experience with PHP-based backend services (whether that is Laravel or Symfony or another framework) and API development following best practices (modern tooling, typed code, building a culture around testing and maintainability)Modern Frontend Mastery: Strong experience building complex, dynamic web applications, with modern tools like TypeScript. You understand the nuances of Server-Side Rendering (SSR) vs. Client-Side Rendering (CSR).Component Architecture: The ability to build performant, reusable UI components in modern JS frameworks like Alpine.js and React with tools like Tailwind.Workflow Engine Awareness: Experience with (or a strong desire to learn) Temporal.io or similar orchestration frameworks to manage distributed systems and long-running processes.Data Handling: Experience working with databases and marshaling data from various external APIs.Operational Mindset: You are solution-oriented and understand that software is meant to solve real-world operational problems (e.g., automating manual finance work).Product Design Mindset: You care about the product you build and the people who use it. You care about and will actively shape UX, flows and features.You can mention your favourite animal in your cover letter, this helps us know you’ve thoroughly read the job requirements!What's in it for youThe expected range for this role is £50,000- £55,000This is a UK, Remote-based role… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level Technology 5Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Remote Read Less
  • SEO Manager - Go.Compare  

    - Cardiff
    What you'll be doingWe are looking for an analytical SEO Manager to gu... Read More
    What you'll be doingWe are looking for an analytical SEO Manager to guide the organic growth strategy for our product verticals at Go.Compare. As the primary authority for SEO within your category, you will define a long-term vision that ensures our digital properties are technically, content-rich, and high-authority.Working within a high-performing team, you will lead the charge in driving high-quality traffic and conversions. You will have direct line management of an SEO Executive, requiring a leader who can balance high-level strategy with hands-on mentorship and cross-collaboration.You'll also be responsible and oversee the followingRoadmap development: Build a comprehensive SEO strategy aligned with high-level our Goals, revenue targets, and conversion goals.Competitive intelligence: Conduct deep-dive market analysis to identify content gaps, new opportunities, and defensive strategies vs industry competitors.Resource management: Allocate resources and necessary budgets to ensure maximum Return on investment across all SEO plans.Site health: Manage regular technical audits to increase crawlability, indexing, site architecture, and Core Web Vitals (CWV).Experience that will put you ahead of the curveDeep proficiency with Google Search Console, GA4, Ahrefs, SEMrush, and Screaming Frog.understanding of HTML/CSS, JavaScript SEO, and how modern web frameworks impact search.Relevant industry certifications (GA4, GSC, or specialised SEO courses).Experience managing external agency partners.Previous skills setting ongoing goals and measurement's for direct reportsWhat's in it for youThe expected range for this role is £40,000-£50,000This is a Hybrid role from our Cardiff or Bath Offices, working three days from the office, two from home… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level P5Who are we…We're Go.Compare, part of Future PLC. You've probably heard of us - we're a price comparison site passionate about finding our customers savvy insurance deals. We're a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values.We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we've built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we're still going strong. Based at our office in Cardiff, we've worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more.Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less
  • Subscriptions Operations Manager  

    - Bath
    The Consumer Revenues team exists to help our customers become and rem... Read More
    The Consumer Revenues team exists to help our customers become and remain subscribers of our expert content online. We're a combination of marketers, analysts and software developers, working together with specialist teams in User Experience and - of course - editorial, to grow our subscriber base and build the most effective journeys to attract and retain customers.What you'll be doingWe have an opportunity for a subscriptions operations specialist to join a dynamic, international subscriptions business unit. Reporting to the Head of Operations, you'll also be supporting in managing the fulfilment chain with a specific focus on our subscription management system which is made up of Salesforce & Zuora. You will be responsible for ongoing stakeholder management, continual process refinement and our technology review and implementation projects.Experience that will put you ahead of the curveExtensive experience of working with CRM systems, particularly Salesforce, in a consumer-facing, subscriptions environmentSkills in process mapping and process optimisationEffective communication skills and works in a collaborative way across a matrix environmentUnderstands data/audience segmentation, user journeys and marketing funnelsAnalytical and project management skillsA team player, with experience collaboratingAbility to think creatively, ask questions and test ideasExperience managing conflicting priorities and stakeholdersDeal well with ambiguity, able to distil solutions from a broad problem space.What's in it for youThe expected range for this role is £30,000 - £50,000This is a Hybrid role from our Bath or Cardiff Office, working three days from the office, two from home… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level P5Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less
  • SEO & GEO Analyst - 6 Months FTC  

    - Bath
    Future Publishing is looking for an SEO & GEO Analyst to join our Audi... Read More
    Future Publishing is looking for an SEO & GEO Analyst to join our Audience team on a 6-month fixed-term contract.Search is evolving rapidly. Alongside traditional search engines, AI-powered search experiences and generative interfaces are increasingly shaping how users discover information. As a global digital publisher, we are actively supporting both our own brands and commercial partners in navigating this shift.What you'll be doingReporting to the SEO & GEO Innovation Manager and working within a specialist optimisation team, you'll play a key role in analysing performance data, identifying trends and supporting optimisation strategies. You'll ensure our content remains discoverable in a fast-changing search landscape.You'll help ensure that both editorial brands and external partners are positioned effectively within evolving search experiences, using insight-led optimisation grounded in search best practice.Experience that will put you ahead of the curveExperience in an SEO-focused roleUnderstanding of technical SEO, on-page optimisation and performance measurementConfidence working with large datasets and identifying actionable insightsExperience using tools such as GA4, Google Search Console, SEMRush, Screaming Frog and similar platformsExperience building clear, insight-led reporting for stakeholdersAn interest in how AI is shaping search and content discoveryKnowledge of Python, SQL or BigQuery is desirable but not essentialWhat's in it for youThe expected range for this role is up to £35,000.This is a Hybrid role from our Cardiff or Bath Office, working three days from the office, two from homeThis is a fixed term contract role for 6 months… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level P4Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less
  • AI Engineer, Open Platform  

    The Technology & Engineering department at Future offers a collaborati... Read More
    The Technology & Engineering department at Future offers a collaborative, collegiate environment focused on delivering, well-engineered, and scalable solutions. We host regular hack days, emphasise best practices through technology-oriented guilds, and prioritise personal development with resources for learning.What you'll be doingThis is a role within the new "Lab Squad" dedicated to building Open Platform (internally "Ember"), a scalable, creator-first ecosystem.As the AI Engineer, Open Platform, you will be the primary driver for designing and implementing the Auto-Moderation Service and other AI-driven capabilities that enable us to scale from dozens to thousands of creators safely. Your work will directly automate content ensure brand safety, and improve creator workflows using LLMs and automation frameworks.You will report into the Tech Lead and working with Full Stack Developers to embed intelligent agents and automated decision-making directly into the platform's core architecture.Experience that will put you ahead of the curveExperience Level: Experience operating at a Mid to Senior level in a relevant technical role (Automation, Software Engineering, AI/ML Engineering).Applied AI/ML Expertise: Hands-on experience applying AI/ML concepts (specifically NLP, LLMs, embeddings, and RAG) to solve practical business problems. You have a grasp of LLMOps and EVALs frameworks for rigorous model selection, quality assurance, and ongoing performance monitoring.Agentic Systems Engineering: Expertise in designing autonomous agent architectures, including agent memory, strict safety guardrails, and task performance. Familiarity with frameworks like CrewAI, Google Gen AI/ADK, or LangGraph is important for building reliable, self-directing systems.Automation Expertise: Experience designing and implementing process automation solutions using workflow tools (especially Temporal.io, n8n) or custom scripting to stitch AI models into business logic.Programming Proficiency: Proficiency in Python (for AI/ML services) and TypeScript/Node.js (for integration). While we prioritise these languages, we value expertise in other high-level languages (Go, Java, PHP) Software Engineering Practices: Understanding of modern best practices: version control (Git), CI/CD principles, automated testing, and writing clean, maintainable code.System Integration: Ability to design AI services that integrate cleanly with modern web architectures (REST/GraphQL APIs, microservices) and existing platforms.Personal Automation: Identify opportunities to automate personal workflows and tasks, showcasing a commitment to efficiency through the use of AI tools (e.g., Cursor, Windsurf, Copilot, and Bolt).User Focus & Coaching: A customer-centric mindset, empathy for end-user needs, and a coaching approach with a willingness to share knowledge.What's in it for youThe expected range for this role is £60,000-£65,000This is a UK, Remote-based role… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level T6Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Remote Read Less
  • Commercial & Content Partnership Manager  

    - London
    We're looking for a driven and collaborative Commercial & Content Part... Read More
    We're looking for a driven and collaborative Commercial & Content Partnership Manager with experience in content publishing or partnership management to help promote membership acquisition, engagement and commercial growth across Future's portfolio of brands.Reporting to the VP of Engagement & Community, you'll work with editorial leads to understand respective brand audiences and help them deliver engaging content, exclusive to members. You'll also find and work with third-party partners who can help provide valuable benefits to these members.Key measures of success will be related to membership acquisition and engagement including growth in new members by acquisition lever, increased sessions and page views per member and delivery of commercially supported campaigns, you will be working with a cross-discipline squad consisting of product, tech and marketing. This is an ideal role for someone who thrives on building strong internal and external relationships, has excellent attention to detail and enjoys working with creative digital teams to deliver high-quality work that drives results.What you'll be doingAs Membership Commercial & Content Partnership Manager, you'll be responsible for working with editors to understand their audiences and help their teams produce engaging and valuable content exclusively for their members.You'll provide best practice guidance on execution and help with delivery where needed. You'll source new partnerships with third party companies that see value in accessing our members and can provide valuable offers and access in return.You'll report on acquisition and engagement metrics to both internal and external partners and help drive this project forward at pace.Experience that will put you ahead of the curveProject management experienceComfortable working with data and reporting tools (e.g. GA4, GSC)Five or more years of experience in digital publishing, partnerships, product marketing or commercial strategyCommercial awareness and a proactive mindset in identifying opportunitiesA team playerWhat's in it for youThe expected range for this role is £40,000 - £50,000This is a Hybrid role from our Bath or London Office, working three days from the office, two from home… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level P5Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less
  • Senior PHP Developer - Full Stack  

    We are seeking a talented Mid or Senior Full Stack Developer to join a... Read More
    We are seeking a talented Mid or Senior Full Stack Developer to join a focused team building the next generation of our internal content management platforms. You will be working on the CMS Proof, a critical project aimed at modernizing our editorial capabilities.In this role, you will work closely with the Tech Lead (CMS Proof) and another Full Stack Developer to deliver a scalable, efficient, and forward-thinking platform. A significant part of your work will involve implementing new AI improvements to support the Editorial Efficiencies strategic initiative, helping to integrate cutting-edge AI tools directly into our content workflows.You will be hands-on with a modern stack including PHP, TypeScript, MongoDB, ReactJS, and Temporal, ensuring high standards of code quality, testing, and performance.About the DepartmentThe Technology & Engineering department at Future offers a collaborative, collegiate environment where the primary focus is on effective but well-engineered and scalable solutions. We look to answer critical business challenges posed both by our product and commercial teams as well as from within the department.Our focus is on quality in all aspects of our systems, not only in function but also in terms of test coverage, observability, alerting, and documentation.We run regular hack days, driving innovation and have a strong focus on best practices led by tech-based guilds. The decisions made within the guilds then feed into our products, improving developer experience in parallel with the efficiency of our sites and services.Key ResponsibilitiesFeature Development: Build robust, scalable features for the CMS Proof using PHP (backend) and ReactJS/NextJS (with TypeScript)(frontend), ensuring high performance and responsiveness.AI Integration: Work on implementing AI-driven workflows and tools to enhance editorial efficiency, utilizing Temporal for orchestration.Technical Collaboration: Collaborate closely with the Tech Lead to refine system architecture and ensure technical decisions align with the long-term product vision.Code Quality: Write clean, maintainable, and well-documented code. Participate in code reviews to ensure standards are met and to mentor junior team members (for Senior applicants).Testing & QA: Write and maintain comprehensive test suites (unit, integration, E2E) to ensure platform stability and prevent regressions.DevOps & CI/CD: Utilize CI/CD pipelines for deployment and help improve developer tooling and local environment setups (containers).Innovation: Participate in hack days and continuous learning to bring new ideas and technologies (specifically around AI and modern web dev) to the team.What Do I Need to Succeed?Web Development: Strong experience in modern web development with PHP, NextJS/React, and TypeScript.Core Technologies: Deep understanding of JavaScript and CSS fundamentals, including modern features and best practices.TypeScript: Proficiency with TypeScript, including the ability to work with complex types.Component Architecture: Ability to build performant, reusable UI components in modern JavaScript frameworks.Backend Experience: Significant experience with API development and backend logic.Performance Mindset: Ability to interpret performance metrics (e.g., Flame graphs, Core Web Vitals) to optimize applications.Workflow Orchestration: Experience with, or a strong desire to learn, Temporal or similar workflow engines.Data Handling: Experience retrieving and marshalling data from various sources, including databases (MongoDB) and external APIs.Version Control: Good understanding of Git and collaborative workflows (e.g., GitFlow, PR reviews).Communication: Ability to explain technical concepts clearly to colleagues and stakeholders.Beneficial Skills & ExperienceSymfony PHP framework.MongoDB design and optimization.Laravel framework experience.Storybook for component development.AI Tooling: Experience with AI coding tools (Cursor, Bolt) or integrating LLM APIs into applications.Design Patterns: Understanding of SOLID principles and Object-Oriented Programming.DevOps: Experience with Docker/containers and Kubernetes.Observability: Familiarity with logging, tracing, and metrics monitoring.Event Sourcing: Understanding of event-driven architecture concepts.What's in it for youThe expected range for this role is £40,000 - £55,000This is a UK Remote role.… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level T5Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less
  • Complaint Handler  

    - Cardiff
    Go.Compare is one of the UK's leading price comparison websites, helpi... Read More
    Go.Compare is one of the UK's leading price comparison websites, helping millions of people make smarter financial decisions every year. We provide a fast, transparent, and reliable way to compare a wide range of products and services, from car and home insurance to energy, broadband, and more. Our mission is simple: to empower consumers with the information and tools they need to find the right deals for their needs, saving them both time and money. Backed by innovative technology and a commitment to customer-first thinking, Go.Compare continues to be a trusted partner for households across the UK.What you'll be doingAs a Complaint Assistant you will ensure that we are able to resolve customer complaints and deliver an excellent customer experience, restoring their faith in the brand. Reporting to the Senior Complaints Manager, you'll demonstrate excellent listening skills and will be able to show empathy to customers via telephone and email. You'll have knowledge of what it is to work in the financial services industry adhering to FCA guidelines and will understand frustrations that customers may have with particular knowledge around insurance products. You will have the ability to build and maintain relationships with key stakeholders. You will need to have excellent attention to detail and investigative skills to get to the root cause of the complaint. You will really succeed in this role if you want the most fair outcome for the customer.Experience that will put you ahead of the curveGreat interpersonal skills - you will demonstrate experience handling customer expectations and offering resolutions and will also have phenomenal written communication skills being able to deliver communications over email and letters to customers.Adaptability - you'll be able to demonstrate adaptability to cater to different customer needs.Customer complaints - you'll have experience of working in a role where your primary focus has been recognising, investigating and resolving customer complaints.Problem solving - you'll demonstrate the ability to approach problems logically to ensure the appropriate customer outcome.What's in it for youThe expected range for this role is £26,500- £29,000.This is a Hybrid role from our Central Cardiff Office, working three days from the office, two from home… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWellbeing support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level Professional 8Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Your Interview Roadmap ...An initial video call with Talent AcquisitionA In Person 1st Stage Interview at our Cardiff officeAn Assessment Day*We reserve the right to close the job advert earlyPlease let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less
  • Senior PPC Executive, Go.Compare  

    - Cardiff
    Ecomm Rewards is a division of Future PLC, a global multi-platform med... Read More
    Ecomm Rewards is a division of Future PLC, a global multi-platform media company known for market-leading brands across technology, gaming & entertainment, music, creative & photography, field sports, knowledge, and home interest sectors. Ecomm Rewards is dedicated to sourcing and publishing the best money-saving deals, voucher codes, and discounts for audiences in the UK, US, and expanding to the Australian market. Our team’s commitment to creating value for our audience is central to our mission.What you'll doReporting to the Senior PPC Manager, you will support the Marketing Team by managing the creation, optimisation, and performance analysis of PPC campaigns. You will contribute to strategic planning, testing frameworks, and performance growth plans across our PPC channels. You'll work with senior team members to shape the direction of paid media strategy, ensuring campaigns are aligned with our goals and deliver measurable return on investment.Key Responsibilities: Own end-to-end PPC strategy and performance across UK, US, and AU, adapting to local market dynamics and commercial targets.Manage Paid Search across Tom’s Guide, TechRadar, Marie Claire, Woman & Home, Ideal Home, Homes & Gardens, plus more, and pure-play voucher sites, driving monetisation of voucher and reward-led pages for ecommerce revenue and ROI.Manage and optimise Google Ads (including Google Ads Editor) and Microsoft Advertising campaigns, including SA360, with ownership of bid strategies and budgets across high- and low-spending accounts in multiple territories.Optimise campaigns for ecommerce performance, balancing traffic acquisition with commercial return, and build audiences to improve targeting and conversion efficiency.Take ownership of conversion tracking and measurement frameworks, ensuring attribution models and Floodlight setups are accurate across all brands and markets.Partner with tech, analytics, and product teams to implement, maintain, and troubleshoot tracking, resolving discrepancies to ensure reliable reporting.Produce clear, commercially focused performance reporting, translating data into actionable insights and communicating results to senior stakeholders, while staying at the forefront of Paid Search developments, researching trends, tools, and AI innovations.Collaborate closely with Senior PPC Manager, Rewards, ecommerce, finance, and marketing teams while mentoring junior team members and embedding best practice.Experience that will put you ahead of the curve…Strong experience in Paid Search, with a proven track record of managing and growing high-performing Google Ads and Microsoft Advertising accounts.Experience running PPC across multiple international markets, ideally including the UK, US, and/or AU.Demonstrated ability to drive ecommerce revenue while maintaining strong ROI, particularly in voucher, rewards, or commerce-led environments.Solid technical expertise in conversion tracking, attribution modelling, and PPC measurement.Hands-on experience with Floodlight and Google Marketing Platform tools, including SA360 and Ads Editor.Confidence working with tech and analytics teams to diagnose and resolve tracking or data issues.Excellent understanding of Paid Search metrics, bid automation, auction dynamics, and optimisation levers.Strong stakeholder management skills, with the ability to communicate performance and insights clearly.Experience supporting or mentoring junior team members is desirable.Google Ads and Microsoft Advertising certifications preferred.What's in it for youThis is a Hybrid role from our Cardiff Office, working three days from the office, two from home… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level P6Who are we…We're Future, the global leader in specialist media. With over 3,000 employees working across 200+ media brands, Future is a prime destination for passionate people worldwide looking to consume trusted, expert content that educates and inspires action - both online and off - through our specialist websites, magazines, events, newsletters, podcasts and social spaces.We've got ambitious plans that further build on our growth momentum and unlock new opportunities – and we're looking for driven people who want to be a part of it!Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less
  • Channel Development Executive, Go.Compare  

    - Cardiff
    We are Future, a global multi-platform media company with big goals an... Read More
    We are Future, a global multi-platform media company with big goals and the talent to bring them to life. Together, we connect people to their passions through the high-quality content we create and the technology we pioneer.Go.Compare joined the Future PLC family in 2021. A team of insurance experts launched Go.Compare in November 2006. Beginning in Newport, South Wales, and now based in Cardiff, we were the first comparison site to focus on product features rather than just listing the prices. Our aim was to help people make better-informed decisions when buying their insurance. We're here to help our customers make the right choices - so we're the only comparison site with BIBA accreditation and membership of the Insurance Fraud Bureau.What you'll doYou will report to the Business Development DirectorAssist the delivery of strategic and budgetary goals across Go.CompareMonitor daily performance across the P&L, identifying and highlighting where action is required, facilitating clear decisionsTo co-ordinate and implement commercial programmes for the business, working with the appropriate functions within the broader structureManage relationships with third-party services to maximise revenue opportunitiesGuide, monitor and evaluate all revenue generating activities that are dependent on the coordination of cross functional teamsManage controls and KPIs to ensure coordination is optimised across the full revenue cycle to maximise our performance.Support the business planning cycle, exploring opportunities for sustainable and profitable growth, setting targets and tracking progress of delivery and effect on business measures.Oversee impact analysis of decisions made and feed insights back into subsequent decisions.Experience that will put you ahead of the curveExperience simultaneously delivering multiple projects whilst working both independently and as an excellent team playerProficient in Excel/Google sheets (can perform complex functions) and PowerPoint, to analyse and communicate business concepts and outputs.Commercial awareness with an understanding of financial performance metricsExperience interpreting trends and market driversAwareness of the possible effects of working in a regulated environmentWhat's in it for youThe expected range for this role is £26,500 - £30,000This is a Hybrid role from our Cardiff Office, working three days from the office, two from home… Plus more great perks, which include;Uncapped leave, because we trust you to manage your workload and timeWhen we hit our targets, enjoy a share of our profits with a bonusRefer a friend and get rewarded when they join FutureWell-being support with access to our Colleague Assistant ProgrammesOpportunity to purchase shares in Future, with our Share Incentive PlanInternal job family level Commercial 8Who are we…We're Go.Compare, part of Future PLC. You've probably heard of us - we're a price comparison site passionate about finding our customers savvy insurance deals. We're a part of Future PLC and as one of the 250+ brands within Future publishing, we embody all the Future values.We pride ourselves on being a fun but fair place to work, with flexible hours and plenty of perks, thanks to the Future community teams' hard work making sure each team member is treated equally. We only collaborate with organisations we can rely on, so we've built up a huge network of trusted partners. We're also authorised and regulated by the Financial Conduct Authority.A team of bright-eyed insurance experts launched Go.Compare back in November 2006 and we're still going strong. Based at our office in Cardiff, we've worked on getting our customers the best deals, partnered up with the Welsh Rugby Union, crafted engaging TV ads, and so much more.Our Future, Our Responsibility - Inclusion and Diversity at FutureWe embrace and celebrate diversity, making it part of who we are.Different perspectives spark ideas, fuel creativity, and push us to innovate. That's why we're building a workplace where everyone feels valued, respected, and empowered to thrive.When it comes to hiring, we keep it fair and inclusive, welcoming talent from every walk of life. It's not just about what you bring to the table — it's about making sure the table has room for everyone.Because a diverse team isn't just good for business. It's the Future.Find out more about Our Future, Our Responsibility on our website.Please let us know if you need any reasonable adjustments made so we can give you the best experience!#LI-Hybrid Read Less

Company Detail

  • Is Email Verified
    No
  • Total Employees
  • Established In
  • Current jobs

Google Map

For Jobseekers
For Employers
Contact Us
Astrid-Lindgren-Weg 12 38229 Salzgitter Germany