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Fusion Lifestyle
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  • General Manager  

    - Leicester
    Realise your potential: Passionate General Manager Wanted!Are you read... Read More
    Realise your potential: Passionate General Manager Wanted!Are you ready to make a real difference in the Sports, Leisure, and Fitness industry? Join the dynamic team at Fusion, a Charity driven by our commitment to bringing health and well-being to communities across the UK. As a registered charity, our mission goes beyond profit – we strive to create a lasting impact and are proud of the legacy we have already built. As a General Manager, you will be the driving force behind our exceptional service and community engagement. Leading your team with passion and dedication, you'll ensure outstanding experiences for the communities we serve. You'll be responsible for the day-to-day management of the Centre, delivering excellent service, maintaining cost-effective operations, and upholding our highest standards at all times. In addition, your expertise will drive membership sales and generate secondary revenue streams, securing our long-term financial sustainability. At Fusion, we value problem-solving and analytical skills, making them essential qualities for our General Managers. With significant experience in a similar role within the leisure or hospitality sector, you'll bring a deep understanding of financial planning and budget management. Your "make it happen" attitude and relentless pursuit of excellence will inspire your team to be their best. While CIMSPA membership is desirable, it's not essential. We believe in the power of continuous learning and growth, offering sector-leading training to our valued team members. Key Responsibilities: Lead your team in delivering outstanding service to our communities and partners Guide the Centre's operations, ensuring targets and objectives are met Develop and implement the Centre's annual financial plans, monitoring progress and reporting results Drive profitability by making strategic management and “big picture” decisions Establish and maintain effective controls, covering financial, non-financial, and health and safety aspects of the business Lead and develop a cohesive Centre Management Team, supporting their growth and performance Lead the local implementation of our people strategy, embedding effective recruitment, people management, and development strategies, fostering a culture of engagement and retention Cultivate strong relationships with customers, third parties and clients ensuring exceptional service delivery Foster a culture of safety, health and well-being across all aspects of your facility, products, team and community.  We care about our team members and offer a range of non-contractual benefits: Generous holiday allowance Manager's Pension Scheme Complimentary Gym & Swim membership at Fusion centres for you and all members of your household Free Eye tests Cycle to Work Scheme Employee Referral Scheme And many more! If you're passionate about advancing your career in an industry that changes lives and being part of a charity that makes a positive impact on communities, we want to hear from you.  Join us on this remarkable journey by applying now! Together, we'll shape the future of our industry and transform lives. Click here to apply  Read Less
  • Swimming Teacher  

    - Totnes
    Swimming Teacher - Multiple VacanciesThis is a permanent position with... Read More
    Swimming Teacher - Multiple VacanciesThis is a permanent position with set working hours and days. We are looking for swim teachers to cover lessons between Monday to Friday 4pm - 6pm and also there is an option of managing and teaching your own 1-2-1 lessons.  Do you have an STA Award or Certificate or a Swim England Level 2 Qualification in Teaching Swimming, and experience of teaching a diverse customer base? Do you have the passion to teach swimming? If the answer to these questions is yes, then join Fusion Lifestyle as a Swimming Teacher, and you will have the opportunity to do what you do best; instil a lifesaving skill, the ability to swim. People of all abilities and ages are welcome at our centres, and as a Swimming Teacher you will run sessions effectively and efficiently, drawing on your knowledge of teaching best practices, and your passion for ensuring students reach their full potential, at every step. You’ll need to be flexible in your approach to teaching, and your approach to working hours, to suit the needs of the business. You will be responsible for preparing lesson plans and a comprehensive scheme of work that meets the requirements of Swim England Learn to Swim Programme. Undertaking sessions according to the programme timetable, and ensuring classes commence and finish at the designated times. You will need the natural ability to establish and maintain excellent relationships with our customers and potential customers, putting people at ease, with a real “can-do” attitude; nothing is too much hassle for you! You will comply with the Swim England Code of Ethics and Code of Conduct at all times, and ensure all concerns of a child safeguarding nature are referred in a timely and appropriate manner, in accordance with Fusion’s Safeguarding policy.  You will ensure all lessons are delivered safely and effectively, delivered to a standard that complies with regulations and guidance. You will be passionate about always looking for ways to improve our swim lesson programme and better our service to swimmers and customers Employee Benefits:
    Some of the non-contractual employee benefits we offer that you may be eligible to receive include: Free Gym & Swim membership at Fusion centres Free STA Corporate Membership Cycle to Work Scheme Employee Referral Scheme Industry Leading Training If you are looking to start or further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.  Read Less
  • Maintenance Technician  

    - Loughborough
    As the Maintenance Technician you will be responsible for the provisio... Read More
    As the Maintenance Technician you will be responsible for the provision of maintenance support to numerous Leisure Facilities and community venues across your area.You will also be responsible for responding to any reactive maintenance issues, and preventative maintenance lifecycles and for overseeing and monitoring contractors. You will carry out planned maintenance schedules as specified including inspection of the plant, routine cleaning, remedial work, recommending action concerning any defects, and recommending energy conservation. Key Accountabilities: Maintenance of the equipment within the leisure centres including all elements of first fix electrical fault finding and rectification across the division The day to day operation of boilers, filtration plant, chemical dosing plant, air conditioning plant, and any other equipment as required Troubleshooting and repairs of faults to mechanical and electrical plant Responsible for undertaking all repairs to ensure the efficient operation of the centre focussing on electrical work, but also including basic carpentry, painting, mechanical and plumbing works Adhere to and act as role model for company Hygiene, Health and Safety procedures when present at any Fusion site or affiliate site/offices We are passionate about delivering the best customer service and getting your community active. Every Fusion team member plays their part, working within a diverse and dynamic team in a fast paced environment. The successful Maintenance Technician will have: Recognised Electrical engineering qualification, including 17th Edition wiring regulations  Previous experience working in a similar role across multi-sites.  Experience in troubleshooting failures to mechanical, electrical, HVAC systems and associated plant. Competent in completing multi-skilled repairs in basics electrical, plumbing, and carpentry. Experience in maintaining manual and computerised records. Knowledge of planned preventive maintenance Knowledge of Health & Safety legislation and how it relates to service delivery Desirable (but not essential):
    IPAF Certificated for 3a & 3b machines; PASMA qualified; Experience in fault finding of BMS; Experience in a leisure/public venue environment; Experience of managing and monitoring contractors; Ability to utilise Microsoft Office applications (word, excel, word, and outlook); Experience of plant and pool maintenance; The ability to prepare and submit correspondence and reports. Occasionally you may be required to work outside of normal working hours and respond to out-of-hours emergencies, covering 5 days out of 7 to suit the seasonal needs of the business. Employee Benefits:
    Some of the non-contractual employee benefits we offer that you may be eligible to receive include: Generous annual leave scheme Employer Contribution Pension Scheme  Free Gym & Swim membership at Fusion centres Free Eye tests Cycle to Work Scheme Employee Referral Scheme If you would like to find out more, apply today by clicking on the link below. Read Less
  • Lifeguard  

    - Ivybridge
    The role of a Part Time Lifeguard at Fusion LifestyleLifeguards have o... Read More
    The role of a Part Time Lifeguard at Fusion LifestyleLifeguards have one of the most important jobs at our centres, and that is keeping our customers safe in and around the water. Fusion Lifestyle’s Part Time Lifeguards (Recreation Assistants), also perform other duties; such as cleaning assigned areas, setting up and breaking down various activities and events and conducting pool testing according to procedures. You will work a varying rotated pattern of shifts, which will require some evening and weekend work. If you are interested in a career in leisure, Fusion also has fantastic training programmes that can lead to management positions, with a real focus on individual development. What we are looking for: 
    In order to be considered for a Lifeguard position at Fusion Lifestyle, you need to be a strong swimmer, and have excellent customer service skills. You should also have: A UK recognised pool lifeguard qualification  Understanding of relevant health and safety legislation Excellent verbal communication skills, including the ability to appropriately correct behaviour of pool users where necessary A high standard of physical fitness Employee Benefits:
    Some of the non-contractual employee benefits we offer that you may be eligible to receive include: 22 days’ holiday, plus 8 bank holidays (pro rata) Employer Contribution Pension Scheme  Free Gym & Swim membership at Fusion centres Free Eye tests Cycle to Work Scheme Employee Referral Scheme Industry Leading Training If you are looking to start or further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you.  Read Less
  • Duty Manager  

    - Whitstable
    We are now hiring Duty Managers! Are you a strong Duty Manager, Team L... Read More
    We are now hiring Duty Managers! Are you a strong Duty Manager, Team Leader or Supervisor keen to build on your existing managerial skills within the leisure industry? Fusion Lifestyle’s Team Leaders are responsible for ensuring each shift goes off without a hitch. As Team Leader you will provide management coverage across all aspects of the centre, jumping in wherever needed and ensuring customers are happy. You’ll also ensure team members are deployed to the right places, and that they're clearly communicated with on a regular basis. The position of Team Leader really gives you the opportunity to learn all aspects of the business in preparation for your next career step. You’ll also work within a fast-paced, and stimulating environment that fosters a culture of team work and fun. To be successful as a Team Leader, you will need previous Supervisory or Management experience in the leisure, fitness, or hospitality and service industries; along with excellent communication and people skills, and a "can-do" attitude - nothing is too much trouble for you!
    You will also need an AED and First Aid at Work qualifications as a minimum. Other responsibilities of this role include (but are not limited to): Act as Duty Manager as-and-when required Ensuring a welcoming front of house presence is delivered at all times Assuming responsibility for centre operations on a shift rotation basis, including key holding, opening and/or closing the centre Coordinating the efficient and effective deployment of the team Undertaking fitness instruction, reception, and /or membership sales, as required Cash reconciliation and banking duties Assisting in the development and management of a well-balanced activity and event programme Delivering induction, training, appraisals, development and performance management of staff where required Conducting team briefings (Huddles) Establishing and maintaining excellent relationships with our customers and potential customers Employee Benefits:
    Some of the non-contractual employee benefits we offer that you may be eligible to receive include: 22 days’ holiday, plus 8 bank holidays (pro rata) Employer Contribution Pension Scheme (Contractual) Free Gym & Swim membership at Fusion centres Free Eye tests Cycle to Work Scheme Employee Referral Scheme Industry Leading Training If you would like to further your career in leisure, within a dynamic company that makes a positive impact on the community, then we want to hear from you. Read Less
  • Customer Service Advisor  

    - Herne Bay
    We are now hiring Customer Service AdvisorsWho We Are: Fusion Lifesty... Read More
    We are now hiring Customer Service AdvisorsWho We Are: Fusion Lifestyle has the mission to bring health and wellbeing to communities across the UK. We are a registered charity and we invest back into the communities that we serve. Who You Are: We are looking for local people who share our passion for customer service, accept only the best, and have the ‘can-do’ attitude that creates the positive atmosphere in our centres. As a person you’ll be engaging; always championing exemplary standards and service. Fusion Lifestyle’s Customer Service Advisors operate as the first point of contact for our customers, presenting a positive and professional service. First impressions are important, and as a Customer Service Advisor you are responsible for providing a warm, positive and professional welcome to each customer, while delivering hygiene and safety activities. Customer Service Advisors also drive sales and customer retention, and get involved in selling our pre-packaged merchandise, and serving hot beverage refreshments to our customers. What you will do: As a Customer Service Advisor you’ll manage the customer database, proactively driving membership sales; and you’ll provide accurate information and assist customers in weighing up their options, selecting the right level of membership for them. You’ll also assist in the communication and promotion of the Centre’s services, and assist with lead generation. This is a results driven role, where your natural ability to influence and persuade will shine through. To be successful as a Customer Service Advisor you’ll need flexible and effective verbal communication, numerical and written skills, as you’ll be swiftly and accurately processing transactions, and ensuring the reception area and entry to the Centre is managed effectively and efficiently. Preferably you’ll have experience of delivering first-class customer service, and achieving KPIs in a target-driven sales environment. You will also need a “can-do”, solutions-focused attitude; nothing is too much trouble for you! Some of the main tasks and responsibilities of this role will include (but are not limited to): Responsible for offering a consistent and outstanding level of customer service Building rapport and trust with customers by engaging with them, and actively anticipating and subsequently meeting their needs Achieve KPIs and sales targets set by RCRM and central support Ensure the efficient and effective operation of the front-of-house area; monitoring and controlling entry to the centre Ensure all customer sales and bookings are managed correctly, assisting customers in their choices; whilst positively and proactively driving retention Assist in the development of programming through innovative ideas and initiating actions to meet the demands of the customers Manage complaints in a sensitive manner, promptly and politely in accordance with company guidelines, escalating where necessary to the relevant people Process and prepare food and drink orders, assisting with service when required Present and sell food and drink stock to customers in a friendly, efficient and timely manner, in line with established company and legislative standards. Fill and replenish food and drink displays, ensure all food and drink displays are presented, merchandised and priced in line with established standards Receive, store and rotate food and drink deliveries Conduct basic record keeping tasks, such as temperature checks and wastage records What We Can Do For You: We offer attractive employee benefits and competitive rates of pay. We can provide training and qualifications in a range of leisure activities as well as providing skills for life. Our extensive range of training and development opportunities have options for full or part funding.  If you are interested in starting or furthering your career in leisure, then we want to hear from you! Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany