Tasks & ResponsibilitiesFunctional/ Repair of Fronius welding equipment including inverters, torches, hose/ packs, and automated systems/ Providing support to customers and troubleshooting/ Providing service and calibration of welding equipment/ Safety test and weld test after repair and servicing/ Providing technical support for the introduction of newproducts/systems/processes into the market/ Providing email and telephone support for technical and welding queries/problems/ Providing pre-sales and after-sales support to the sales team and customers/ Providing support to demonstrations of welding equipment/ Assisting with events (trade fairs, seminars, etc.)/ Assisting with stock controlSkills & Requirements/ Technical experience preferably on technical support of electrical equipment/ Electrical engineering qualification/ IT skills including Microsoft office suite (Excel & Word)/ Basic knowledge of manual electrode, TIG and MIG/MAG welding processes will be an advantage/ Sales minded/ good customer communication skills/ Good communication skills and knowledge transfer abilities/ Team worker/ Flexibility (working hours and tasks arranged to suit customer requirements)/ Customer orientated attitude with professional approach to clientsLanguage/ Fluent English (spoken and written)/ German would be an advantage but not essential.The role will involve:/ Travel UK and Ireland daily, weekly/ Occasional travel overseas for business and training.
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