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Frasers Group
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  • Personalisation Lead  

    - Greater London
    Company DescriptionAt Frasers Group we’re rethinking retail. Through d... Read More
    Company DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision - we are building the planet’s most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Own it and back yourself - Own the basics, own your role and own the result Think without limits - Think, think fast, think fearlessly Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job DescriptionThe Role:As Personalisation Lead, you will define and drive the Group's personalisation strategy across digital channels, ensuring every customer interaction becomes more relevant, engaging and commercially effective.This role sits at the centre of Digital, Product, Marketing, Analytics and Data, leading the evolution of customer experiences through data-driven decision making, audience strategy and experimentation. You will own the personalisation roadmap, develop future capability, and ensure onsite and offsite personalisation work together to create connected customer journeys.Leading both the onsite Personalisation Experience team and the Audience Management function, you will establish scalable frameworks that enable consistent, customer-first personalisation across the Group's digital ecosystem.You will champion innovation, AI-driven approaches, experimentation and evidence-based decision making while developing a high-performing team that delivers measurable commercial impact.Key Responsibilities:Define and own the Group Personalisation Strategy aligned to digital and commercial objectives.Build and maintain a multi-year personalisation roadmap across onsite experiences, audience management and future capability.Lead, coach and develop the Personalisation team, creating a culture of innovation, experimentation and continuous improvement.Establish best practice frameworks, governance and operating models for personalisation across brands.Drive adoption of AI and automation to improve scalability and efficiency.  Oversee the creation and optimisation of personalised onsite experiences throughout the customer journey.Ensure customer experiences continually evolve based on behavioural insight, experimentation and business priorities.Support the development of new capabilities including product recommendations, content personalisation, merchandising and customer journeys.Lead the Audience Management function responsible for customer segmentation across onsite and marketing channels.Define scalable audience frameworks supporting acquisition, engagement, retention and loyalty.Work closely with CRM and Marketing teams to maximise the effectiveness of audience activation.  Partner with CDP, Data and Analytics teams to maximise customer data utilisation.Develop customer insight frameworks that identify opportunities for personalisation and optimisation.Present strategic recommendations and performance updates to senior stakeholders.Ensure third-party tools deliver measurable commercial value.QualificationsSignificant experience leading Digital Personalisation, Optimisation or Digital Experience functions.Proven experience defining and delivering personalisation strategies at scale.Strong understanding of Customer Data Platforms, audience segmentation and customer lifecycle marketing.Strong commercial mindset with experience delivering measurable improvements in conversion, engagement and customer lifetime value.Excellent stakeholder management skills with experience influencing senior leadership.Strong understanding of experimentation, A/B testing and data-driven decision making.Proven people leadership and coaching experience. Additional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.  Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 - Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action. SummaryType: Full-timeFunction: Product ManagementExperience level: Mid-Senior LevelIndustry: Retail Read Less
  • Fitness Coach  

    - Merseyside
    Company DescriptionReady to build a thriving Personal Training busines... Read More
    Company DescriptionReady to build a thriving Personal Training business within one of the UK's fastest-growing fitness brands?At Everlast Gyms, we're looking for qualified Fitness Coaches and Personal Trainers who are passionate about helping people achieve their goals. With access to a built-in member base, industry-leading facilities, ongoing development and the opportunity to retain 100% of your Personal Training earnings, this is the ideal environment to grow your client base and develop your fitness career.As an Everlast Fitness Coach, you'll play a key role in supporting member results, delivering exceptional fitness experiences and driving member engagement through coaching, group training and personalised fitness solutions.Whether you're an experienced Personal Trainer or looking to establish yourself within the industry, Everlast Gyms provides the platform, support and opportunity to help you succeed.Why Join Everlast Gyms?As a Fitness Coach, you'll benefit from:Keep 100% of your Personal Training incomePaid gym floor hours while you build your PT businessAccess to an established membership baseDedicated marketing support to help grow your servicesOpportunities to deliver Group Training and signature fitness productsShowcase your coaching expertise through our member onboarding programme, MOVEDiscounted Personal Training rental rates whilst employed as a Fitness CoachMonthly business coaching and mentoring from your Fitness ManagerAccess to exclusive brand partner offers and educational discountsAnnual CPD opportunities through our CIMSPA partnershipComprehensive training and development through the Everlast AcademyClear career progression opportunities within a growing fitness businessJob DescriptionThe RoleWe offer agreement options ranging from 8-16 hours per week, depending on experience, business goals and club requirements.Your paid gym floor hours provide opportunities to build your Personal Training business while delivering an exceptional member experience through:Conducting member consultations and MOVE onboarding sessionsSupporting new member acquisition and retentionDelivering high-quality fitness coaching and customer serviceLeading group training sessions and fitness challengesBuilding strong relationships with members to support long-term engagementPromoting additional services and products that enhance member resultsMaintaining excellent standards of gym cleanliness, presentation and safetySupporting club events, campaigns and community initiativesAs your Personal Training client base grows, you'll have the opportunity to reduce gym floor hours and focus on maximising your earning potential.Please note, hourly Fitness Coach agreements may not be available across all clubs. Where applicable, freelance Personal Trainer opportunities are also available.QualificationsWhat We're Looking ForEssential QualificationsLevel 3 Personal Trainer QualificationCIMSPA Practitioner MembershipValid Public Liability InsuranceSkills & ExperiencePassion for health, fitness and helping people achieve their goalsStrong communication and relationship-building skillsSelf-motivated with an entrepreneurial mindsetAbility to engage, motivate and inspire membersCustomer-focused approach with excellent service standardsConfidence in generating and retaining Personal Training clientsTeam player with a positive and proactive attitudeAdditional InformationAt Everlast Gyms, we're committed to creating a high-performance environment where our members and colleagues can achieve their potential.Backed by Frasers Group, we continue to invest in our people, facilities and fitness offering, creating opportunities for ambitious fitness professionals to develop successful careers.To succeed with us, you'll embody our principles:Think Without LimitsThink fast, take ownership and continuously look for opportunities to improve.Own It and Back YourselfTake responsibility, deliver results and bring energy to everything you do.Be RelevantCreate meaningful experiences for members, colleagues and communities.SummaryType: ContractFunction: TrainingExperience level: Not ApplicableIndustry: Health, Wellness And Fitness Read Less
  • Personalisation Audience Manager  

    - Greater London
    Company DescriptionAt Frasers Group we’re rethinking retail. Through d... Read More
    Company DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME. Why join us? Our vision - we are building the planet’s most admired and compelling brand ecosystem Our purpose - we are elevating the lives of the many with access to the world’s best brands and experiences At Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles: Own it and back yourself - Own the basics, own your role and own the result Think without limits - Think, think fast, think fearlessly Be relevant - Relevant to our people, our partners and the planet Are you ready to join the Fearless? Job DescriptionThe Role:We are looking for a highly analytical and commercially minded Personalisation Audience Manager to lead the development, management, and optimisation of customer audiences across digital and marketing channels.This role will sit within the Personalisation function and play a critical role in scaling customer segmentation, audience strategy, and cross-channel personalisation capabilities through data, process improvement, and AI-driven approaches.This is a highly collaborative role that combines customer insight, technical understanding, stakeholder management, and strategic thinking.Key Responsibilities:Manage day-to-day audience and segmentation requirements within the Customer Data Platform from a business perspective.Own the definition, governance, and ongoing optimisation of key customer audiences used across onsite and marketing channels.Develop scalable and reusable audience frameworks that support acquisition, retention, conversion, loyalty, and lifecycle marketing objectives while aligning to wider business priorities.Partner closely with Marketing teams to understand channel requirements, customer targeting needs, and cross-channel journey opportunities.Work collaboratively with Product teams to define and prioritise CDP enhancements and personalisation capabilities.Support the wider Personalisation team with audience insights, segmentation logic, and data requirements.Collaborate with Analytics teams to develop customer, audience, and performance reporting frameworks.Own Audience reporting to drive audience strategy across on and off site.Align audience strategies across onsite experiences and marketing activation channels to ensure consistency and effectiveness.Conduct deep dives into customer journey and behavioural data at a segment level to identify opportunities for optimisation and growth.Use customer insight and performance data to create recommendations and strategic roadmaps focused on improving key KPIs including CVR, retention, engagement, and customer lifetime value across key segments.Drive scalable personalisation and segmentation initiatives through automation, AI, and process improvements.Champion a test-and-learn culture within audience management, segmentation, and personalisation practices.Manage and mentor 1 direct report.QualificationsExperience working with Customer Data Platforms (CDPs), audience segmentation, or customer data management.Strong understanding of customer lifecycle marketing and personalisation strategies.Experience partnering with cross-functional teams including Marketing, Product, Analytics, and Data.Strong analytical skills with the ability to interpret customer behaviour and performance data.Experience building audience strategies and segmentation frameworks across digital channels.Commercially focused mindset with experience linking audience performance to business KPIs.Strong stakeholder management and communication skills.Ability to manage multiple priorities in a fast-paced environment.Additional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues: Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.  Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work. Fearless 1200 - Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee Welfare Frasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free. Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support. What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action. SummaryType: Full-timeFunction: MarketingExperience level: Mid-Senior LevelIndustry: Marketing And Advertising Read Less
  • Sales Host  

    - Isle of Wight
    Company DescriptionEverlast Gyms …This role is for 40hrs pw Our people... Read More
    Company DescriptionEverlast Gyms …This role is for 40hrs pw Our people are the heart of everything we do, they are driven by passion and ambition. Their unrivalled commitment to fitness, exceptional knowledge, and outstanding service don’t just engage customers they inspire and drive elevated standards.Elevation is a part of our core, matching with great company benefits to mention a few:20% discount across all faciasEligible for Everlast Gyms Monthly Champions recognition programFree Gym membershipOpportunity to deliver personal training sessions out of hoursOpportunity to deliver group training classes with further trainingJob DescriptionMain Duties and ResponsibilitiesDeliver an exceptional experience to every prospect, member and guest ensuring every interaction is utilised as a sales and retention opportunity.Proactively drive membership sales, renewals, upgrades, and secondary spend including food & beverage, retail and fitness product sales.Convert enquiries into memberships through confident objection handling, needs based selling and effective follow up.Support member retention by building strong relationships, identifying at risk members, and recommending relevant products and services to enhance member experience and results.Conduct tailored tours of the Gym linked to the individual’s specific goals and upselling based on matching their needs to our facilities and services offered.Consistently achieve and exceed individual and club KPIsBe a competent key holder of the club when required, ensuring smooth opening, closing and shift coverage.Learn, utilise and master our membership software and other systems (training provided).Act as a trusted brand ambassador, promoting and taking part in current Fitness Challenges, Class concepts, and our Workout Wednesday initiative to drive engagement and participation.Support operational excellence by taking an active role in maintaining high standards of cleanliness and hygiene, gym floor presentation, ensuring the club is always looks great and above expectationSupport the Head Coach where needed with gym resets and ad-hoc fitness related tasks on and off the gym floor.Knowledgeable about the products and services on offer.Handle member queries and complaints professionally escalating to a manager where required.QualificationsNeed to be:Outgoing and confident, with a positive mindset.Competent with all administrative duties.Driven and ambitious with a keen desire to learn and develop both behaviours and competencies specific to the role.Curious and eager to participate in learning and development opportunities, to progress both skills and career.Willing and able to drop into operational key holder duties as and when the business requires.Passionate about fitness, sales and customer service.Flexible – to work shifts to suit the needs of the business, and to take on additional duties where required to support your team members. Availability at weekends and bank holidays is vital.Target focussed – to support the club with sales and retention towards achieving success for the business.Additional InformationWant to see more of the great things our brand does? Please visit our LinkedIn page.An opportunity like this at Frasers Group is for the fearless. The potential is massive, the experience unrivalled. To make the most of it you need to live and breathe our principles:Think without limits – Think fast, think fearlessly and take the team with you.Own it and back yourself – Own the basics, own your role and own the results.Be relevant – Relevant to our people, our partners and the planet.SummaryType: Full-timeFunction: OtherExperience level: Not ApplicableIndustry: Health, Wellness And Fitness Read Less
  • Sales Host / Member Consultant  

    - Warwickshire
    Company DescriptionTurn Conversations into Memberships. Create Experie... Read More
    Company DescriptionTurn Conversations into Memberships. Create Experiences That Keep Members Coming Back.At Everlast Gyms, our people are at the heart of everything we do. Their passion, energy and commitment create an experience that keeps members engaged, motivated and returning time and time again.As a Sales Host, you'll play a key role in growing our membership community by delivering exceptional customer experiences, driving membership sales and supporting member retention. Every interaction is an opportunity to make a positive impact, whether you're welcoming a prospect, supporting an existing member or promoting the products and services that help people achieve their goals.This is an ideal opportunity for someone passionate about sales, fitness and customer service who wants to develop their career within a fast-growing fitness business.Why Join Everlast Gyms?Free Everlast Gyms membership20% colleague discount across all Frasers Group brandsEligibility for the Everlast Gyms Monthly Champions recognition programmeOpportunities to deliver Personal Training sessions outside of contracted hoursTraining and development opportunities to support career progressionOpportunities to gain experience delivering Group Training classesBe part of a high-performance culture that rewards ambition and resultsJob DescriptionThe RoleAs a Sales Host, you'll be responsible for creating outstanding member experiences while driving membership growth and retention within the club.You'll act as a brand ambassador, supporting the club's commercial goals while delivering exceptional service to every member, guest and prospect.Membership Sales & RetentionDeliver exceptional experiences that convert prospects into membersDrive membership sales, renewals, upgrades and secondary spend opportunitiesConduct tailored club tours based on individual fitness goals and needsUse effective questioning, rapport building and objection handling techniquesFollow up enquiries and leads to maximise membership conversionBuild strong relationships with members to improve retention and engagementSupport the delivery of club sales and retention targetsCustomer ExperienceProvide a friendly, professional and welcoming environment for all members and guestsHandle member queries and concerns efficiently and professionallyPromote the products, services and fitness solutions available within the clubActively support club initiatives, events and member engagement activitiesRepresent the Everlast Gyms brand with energy and professionalismOperational ExcellenceSupport the day-to-day operation of the clubAct as a key holder when requiredMaintain high standards of cleanliness, presentation and safetySupport gym floor standards and member-facing areasAssist with gym resets and operational tasks where requiredUtilise membership and CRM systems effectively to manage enquiries and member informationTeam ContributionWork collaboratively with the wider club team to achieve business goalsSupport national campaigns, challenges and initiativesContribute to a positive and engaging club cultureTake ownership of personal performance and developmentQualificationsWhat We're Looking ForEssentialPassion for fitness, customer service and salesStrong communication and relationship-building skillsPositive, confident and outgoing personalityTarget-driven mindset with a desire to achieve resultsStrong organisational and administration skillsAbility to work independently and as part of a teamFlexible approach to working hours, including weekends and Bank HolidaysDesirablePrevious experience in sales, hospitality, retail, leisure or customer serviceExperience working toward sales or performance targetsKnowledge of membership sales or customer retention principlesExperience using sales, booking or membership systemsAdditional InformationEverlast Gyms is part of Frasers Group, one of the UK's most ambitious retail and fitness businesses.We're committed to creating exceptional fitness experiences while investing in our people, helping them develop rewarding careers within fitness, sales and club management.Whether you're starting your career or bringing previous sales experience, this is an opportunity to develop your skills in a fast-paced, customer-focused environment where performance and progression are genuinely recognised.To succeed with us, you'll embody our principles:Think Without LimitsChallenge yourself, embrace opportunities and continuously improve.Own It and Back YourselfTake responsibility, deliver results and make a positive impact every day.Be RelevantCreate meaningful experiences for our members, colleagues and communities.SummaryType: Full-timeFunction: OtherExperience level: Not ApplicableIndustry: Health, Wellness And Fitness Read Less
  • Brand Lead - Sport  

    - Greater London
    Company DescriptionAt Frasers Group we’re rethinking retail. Through d... Read More
    Company DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Why join us?Our vision – we are building the planet's most admired and compelling brand ecosystemOur purpose – we are elevating the lives of the many with access to the world’s best brands and experiencesAt Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Own it and back yourself - Own the basics, own your role and own the resultThink without limits – Think, think fast, think fearlesslyBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionThe Role: Reporting into the Head of Content Marketing, the Brand Lead – Sport is responsible for shaping, developing and executing Sports Direct’s brand strategy. Driving brand buzz on a big scale, they’ll bring a fresh way of thinking to retail, creating moments that cut through the noise and position Sports Direct at the forefront of consumer’s minds.This role requires a strategic thinker with a strong understanding of sports retail, consumer behaviour and multi-channel marketing across key sports categories, including football, running and training, alongside experience defining and delivering brand positioning in a competitive market.They’ll champion a deep understanding of the role of brand throughout the broader marketing funnel, linking awareness and cultural relevance through to measurable commercial results, ensuring brand activity connects top-of-funnel brand awareness with mid and lower-funnel performance.Key Responsibilities: Develop and implement a clear brand strategy aligned with business objectives, brand metrics, and commercial performance goals.Own the role of brand within the marketing funnel, ensuring brand activity drives growth and a measurable impact on awareness, consideration and conversion.Work closely with creative and content teams to define brand guidelines, ensuring consistency across all channels and content touchpoints.Monitor brand performance and perception, making data-informed decisions to drive brand metrics and future campaigns.Lead the planning and execution of brand campaigns that deliver against key calendar moments while contributing to broader marketing and commercial objectives.Collaborate with internal teams and external agencies to deliver high-impact brand campaigns, including activations, shoots and stunts.Drive strategic partnerships that align with the Sports Direct brand and generate talkability within the industry.Guide creative briefs and development across brand campaigns, ensuring alignment with brand identity, customer profiles and tone of voice.Report on campaign effectiveness across both brand and performance KPIs.Continuously optimise brand strategy based on performance insights and evolving business needs.QualificationsProven experience in brand management, ideally within sports.Strong understanding of omnichannel marketing and digital platforms.Excellent stakeholder management skills.Analytical mind with the ability to interpret data and insights.Creative thinker with a strong eye for brand and design.Experience managing agencies and internal teams to deliver integrated brand campaigns.Additional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee WelfareFrasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.SummaryType: Full-timeFunction: MarketingExperience level: Mid-Senior LevelIndustry: Retail Read Less
  • Sustainability Analyst  

    - Nottinghamshire
    Company DescriptionAt Frasers Group we’re rethinking retail. Through d... Read More
    Company DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Why join us?Our vision – we are building the planet's most admired and compelling brand ecosystemOur purpose – we are elevating the lives of the many with access to the world’s best brands and experiencesAt Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Think without limits – Think, think fast, think fearlesslyOwn it and back yourself - Own the basics, own your role and own the resultsBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionThe Role:The Sustainability Analyst will strengthen the organisation’s environmental reporting and data capabilities across carbon, product sustainability, waste, supply chain compliance and regulatory compliance. This role supports the annual carbon audit, builds and maintains databases, and leads data collection and analysis for key sustainability-linked reporting requirements, including EPR, Plastic Packaging Tax, WEEE and Batteries. The role is responsible for improving data quality, streamlining processes, and supporting the organisation’s readiness for evolving disclosure standards.Key Responsibilities:1. Environmental Data ManagementDevelop, maintain, and continually enhance databases for:Carbon reporting (Scopes 1, 2, 3)Product sustainability attributes and material compositionWaste and recycling dataPackaging, plastics, WEEE and batteries datasets required for regulatory submissionsApply robust data quality checks, version control, and documentation standards.2. Carbon Reporting & Annual AuditSupport the annual carbon audit from planning through to assurance, including:Collating activity data from sites, stores, logistics, brands, and suppliersCompleting emissions calculations using approved factorsPreparing audit-ready documentation and supporting external assuranceIdentify improvement opportunities to simplify and strengthen the carbon reporting process.Use data to advise suggested pathways to reduce carbon footprint and improve methodologies.3. Regulatory Sustainability Reporting (EPR, PPT, WEEE & Batteries)Lead data collection, preparation and validation for:Extended Producer Responsibility (EPR) submissions (UK and EU markets)Plastic Packaging Tax (PPT) reportingWEEE (Waste Electrical & Electronic Equipment) and Battery obligationsEnsure accurate material breakdowns, product classification, weights, formats and supplier data are available to meet reporting requirements.Maintain audit trails and improve reporting efficiency over time.Work collaboratively with Packaging, Product, Finance, and Supply Chain teams to close data gaps and clarify responsibilities.4. Waste & Recycling PerformanceMaintain waste and recycling datasets across sites, distribution centres and retail operations.Analyse trends and support identification of waste reduction or recycling improvement opportunities.5. Product Sustainability DataSupport the development of product-level datasets (e.g., composition, certifications, recyclability, packaging formats).Improve completeness and consistency of data.Drive the development of our PLM (Product Lifecycle Management) system.Assist with data preparation for material certifications as well as future requirements such as Digital Product Passports (DPP) and ecodesign disclosures.6. Reporting, Analysis & InsightProduce dashboards, reports, and analytical summaries covering:Carbon performanceWaste and recycling metricsPackaging and EPR performanceWEEE & battery obligationsProduct material and sourcing insightsProvide insight that informs strategy, operational improvements, and risk management.Support broader ESG reporting (e.g., UK SRS, CSRD, SECR) by supplying validated environmental data.7. Process Improvement & GovernanceLead initiatives to streamline data collection, with a focus on reducing manual effort and improving reliability.Develop training materials and guidance for data owners and internal stakeholders.Support implementation of automation or system enhancements where appropriate.8. Management of compliance administration accountsQualificationsWhat We’re Looking ForPrevious experience using SQL and Power BIComfortable working with internal teams and stakeholdersSelf-motivated and able to manage work independentlyStrong communication skillsAble to explain insights and recommendations clearly to non-technical audiencesAn interest in sustainability and making a differenceAdditional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Frasers Champion- Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee WelfareFrasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next?Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.SummaryType: Full-timeFunction: AnalystExperience level: Mid-Senior LevelIndustry: Retail Read Less
  • Production Lead  

    - Greater London
    Company DescriptionAt Frasers Group we’re rethinking retail. Through d... Read More
    Company DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Why join us?Our vision - we are building the planet’s most admired and compelling brand ecosystemOur purpose - we are elevating the lives of the many with access to the world’s best brands and experiencesAt Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Own it and back yourself - Own the basics, own your role and own the resultThink without limits - Think, think fast, think fearlesslyBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionThe Role:  The Production Lead is responsible for translating creative strategy into executable production plans, ensuring the successful delivery of campaigns, content, and creative assets across multiple brands and channels. Acting as the link between creative, marketing, commercial and working within the Photostudio and Production team, the role ensures work is delivered efficiently, at scale, and to the highest standards of quality.Key Responsibilities:Lead the end to end production of creative campaigns, content, and brand initiatives from brief to delivery.Translate creative concepts into clear production plans, timelines, resource requirements, and delivery schedules.Line manage and develop production team providing coaching, direction, performance management, and workload prioritisation.Allocate resources across projects and production streams to ensure efficient delivery against business priorities.Partner with creative, brand, marketing, digital, and studio team to align priorities and ensure successful execution.Manage project budgets, timelines, risks, and dependencies to achieve agreed outcomes.Ensure all outputs meet quality, brand, legal, and platform standards.Drive efficient production processes, resource planning, and workflow improvements to support scalable delivery.Support the adoption of new technologies, automation, and AI-enabled production capabilities.Lead cross-functional teams and external partners to deliver projects on time and to the required standard.QualificationsSignificant experience in creative production, campaign delivery, content production, or studio operations.Strong project management, planning, and stakeholder management skills.Experience managing large-scale, multi-channel creative programmes.Commercially minded with the ability to balance creative quality and operational efficiency.Experience within retail, digital, media, marketing, or agency environments desirable.Creative and analytical professional, balancing big-picture trends and detailed commercial performance.You will have a forensic commercial mindset, always considering the commercial impact of any decision.Someone who is comfortable juggling multiple projects acting both decisively and instinctively without support from managers.Able to demonstrate Frasers Principles:Own it - Will take pride in what you do with confidence, but not overconfidence. It’s important you take ownership of your decisions, stand by your convictions and reason with contradiction.Think without limits - See the possible in impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business.Be Relevant – Being relevant to the industry, market trends and up to date processesAdditional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee WelfareFrasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.SummaryType: Full-timeFunction: MarketingExperience level: Mid-Senior LevelIndustry: Retail Read Less
  • People Business Partner - Warehouse  

    - Nottinghamshire
    Company DescriptionAt Frasers Group we’re rethinking retail. Through d... Read More
    Company DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Why join us?Our vision - we are building the planet’s most admired and compelling brand ecosystemOur purpose - we are elevating the lives of the many with access to the world’s best brands and experiencesAt Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Own it and back yourself - Own the basics, own your role and own the resultThink without limits - Think, think fast, think fearlesslyBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionThe Role: As part of the People Partnering team, you will report directly into the Head of People Performance and partner with the Group Head of Logistics and the Warehouse leadership team. This role has the scope to make a huge impact on Warehouse performance as you will be partnering with stakeholders, delivering people solutions and managing change, aligned to business objectives and driving operational excellence.Key Responsibilities: Execute a people plan that meets the needs of the Warehouse and aligns to our overall People strategyManaging change, employee relations, supporting and upskilling  managers, driving performance and talent management.Create people focused solutions and tools and ensure these are implemented and embedded effectively.Support and collaborate with a team of Business Partners and the wider People teamAct as a visible advocate for our purpose and principles, creating an environment where our principles are demonstrated consistently.QualificationsDiverse industry & HR expertise, with proven success in partnering roles in large and complex Warehouse environmentsExperience of working within a unionised settingExperience of working within a highly customer centric or retail environmentHands on knowledge and experience in all aspects of employee lifecycle including employee relations, talent management, organisational design, and engagementAbility to establish effective relationships in order to collaborate, persuade and influenceAble to shape & lead design and delivery of initiatives/change projectsCan interpret and analyse data and propose actions to drive positive changeAssertive, resilient and tenacious with the ability to work well under pressure and overcome setbacksAdditional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.Retail Reconnect – In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Fearless 1200 – Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee WelfareFrasers Fit – Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust – We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next? Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.SummaryType: Full-timeFunction: Human ResourcesExperience level: Mid-Senior LevelIndustry: Retail Read Less
  • Group Equipment Manager (Retail)  

    - Nottinghamshire
    Company DescriptionAt Frasers Group we’re rethinking retail. Through d... Read More
    Company DescriptionAt Frasers Group we’re rethinking retail. Through digital innovation and unique store experiences, we’re serving our consumers with the world’s best sports, premium and luxury brands globally. As a leader in the industry, we’re elevating the retail experience for our consumers through our collection of established brands, including Sports Direct, FLANNELS, USC, Frasers, and GAME.Why join us?Our vision - we are building the planet’s most admired and compelling brand ecosystemOur purpose - we are elevating the lives of the many with access to the world’s best brands and experiencesAt Frasers Group, we fear less and do more. Our people are forward thinkers who are driven to operate outside of their comfort zone to change the future of retail, embracing challenges along the way. The potential to elevate your career is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles:Own it and back yourself - Own the basics, own your role and own the resultThink without limits - Think, think fast, think fearlesslyBe relevant - Relevant to our people, our partners and the planetAre you ready to join the Fearless?Job DescriptionThe Role:We are seeking a dynamic and experienced Group Equipment Manager to oversee the end-to-end, forecasting, and strategic stockholding of store fixtures and equipment across all supply chain within the group. Reporting to the Group Head of Facilities, this role is pivotal in ensuring sustainable, cost-effective, and innovative solutions that support both domestic and international expansion.The successful candidate will combine deep knowledge of manufacturing processes with strong leadership and communication skills, ensuring our supply chain delivers on time, in full (OTIF) "On Time, In Full", and to the highest quality standards. This role will involved being on site at our Shirebrook HQ with frequent travel across our retail estate.Key responsibilities:Strategic Supply Chain ManagementAssist in developing and implement sustainable supply chain strategies for retail fixtures and equipment and ensure actioned out with team and supply chain.Prepare and manage tender documentation working alongside department Sourcing/procurement manager, ensuring compliance with procurement best practices.Negotiate supplier contracts, working alongside department Sourcing/procurement manager, with a strong understanding of raw material costs and global manufacturing rates, tying rates down for a Minimum of 12 months.Work with a supply chain to advise the most commercially effective international logistics and procurement strategies to meet the pipeline.Ensure all supply chains are working to their allocated KPIs. Operational DeliveryConsult weekly with Design, Programme Management Office and Project Management teams to align supply chain with upcoming store development needs.Co-ordinate with supply chain on stock arrivals, allocation, and system accuracy.Monitor supplier orders, track delivery schedules, and report deviations against plan.Leadership & Stakeholder EngagementLead and develop a team, setting clear goals and performance of KPIs.Conduct quarterly supplier reviews, foster collaborative relationships, and continuous improvement.Engage with stakeholders through site visits and regular communication to find risks and resolve ambiguities.Innovation & SustainabilityEnsure products and fixtures are sustainable throughout their lifecycle.Evaluate risks from global economic changes and adapt to sourcing strategies accordingly.Should tie into the group ESG (Environmental Social Governance) framework.QualificationsWhat we're looking for:10 Years experience in a similar role, running at both strategic and tactical levels.Proven history in challenging environments with tight deadlines.Strong leadership skills with experience managing teams and driving performance.Excellent communication and influencing abilities.Experience in manufacturing processes (metal fabrication, joinery, plastic fabrication), ideally within retail shopfitting or point-of-sale industries.Demonstrated ability to manage multiple concurrent demands, from large tenders to smaller enquiries.Global sourcing experience to support international expansion. Strong analytical skills for cost projection, budgeting, and supplier negotiation.Additional InformationAlong with your benefits package we also offer a wide range of perks for our colleagues:Frasers Champion - Our employees are at the heart of our business and we ensure individuals are recognised every single month for their hard work. Frasers Champion is a peer nominated scheme where 8 winners will receive double their pay for a month where they have lived the Frasers Group values.Retail Reconnect - In order to build the planets most admired and compelling brand ecosystem, all employees must understand our business, product and customers. Each financial year, head office employees will gain insights by spending one to two days in one of our stores or the warehouse. The goal is to learn how the work you do impacts our teams on the frontline, and to bring ideas back to the office which will improve how we work.Fearless 1200 - Fearless 1200 is our way of recognising our growth. It’s bold, ambitious, and designed to reward colleagues across the business for living our values and delivering impact. Fearless 1200 links how we perform to how we're rewarded – check out the video link to find out more - Employee WelfareFrasers Fit - Our Everlast Gyms Team are on a mission to make our workforce the best, and fittest on the planet! We run free gym classes for employees as well as discounted memberships to our clubs. Frasers Fit is our wellbeing programme which aims to support and improve colleagues Physical, Financial & Mental wellbeing. The app is accessible for every employee and includes training, nutrition and lifestyle advice- all completely free.Retail Trust - We know that its not just about physical health, mental wellness is equally important which is why all of our employees get free access and support from the Retail Trust charity. This includes a 24 hour wellbeing helpline, wellness hub, counselling and financial/legal support.What’s next?Our Recruitment Team will be reviewing applications and all candidates will receive a response, whether you are successful or unsuccessful. Shortlisted applicants may be asked to confirm a few key details before being booked in for a first stage interview with the Recruiter - this will be behaviourally focussed and centred around how you align with our Culture and Values. If successful we anticipate one or two further interview stages with the Hiring Manager/wider team which will be more technically focussed and could include a presentation/task so we can see your skills in action.SummaryType: Full-timeFunction: OtherExperience level: Mid-Senior LevelIndustry: Retail Read Less

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