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  • F

    Commercial CRM Specialist  

    Ford
    - Chelmsford
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    The Customer Relationship Management (CRM) team is responsible for the... Read More
    The Customer Relationship Management (CRM) team is responsible for the direct digital communications to both our commercial and consumer customers in Europe, for our complete product and services portfolio including vehicle launches as well as Integrated Services. We connect the capabilities of the marketing platform and data with customer needs through personalised CRM solutions that build loyalty and drive B2B growth.We embrace working in an agile and highly collaborative manner and work closely with multiple cross-functional business, IT and agency teams.This is a full-time hybrid role, based in Dunton, Essex, with up to one day per week working remotely.  Travel to London to agency locations is regularly required and occasionally to other European locations.You will be customer-focused, inquisitive, action-orientated and enjoy change. Working in collaborative, positive and agile teams you will thrive in the kind of environment where you can share and reciprocate knowledge. You will have:•    Several years of experience of B2B CRM and Marketing, Sales & Service, with demonstrable strong business acumen•    A good understanding of AI, digital marketing, and the CRM regulatory framework•    An interest and understanding of customer data, segmentation, and the ability to interpret analytics data to produce actionable insights with a high attention to detail•    Excellent verbal and written communication skills and be able to facilitate effective communication at all levels•    The ability to shape, define and articulate business and customer requirements into clear agency marketing briefs•    Passion for new technology, innovation and customer experience with a strong customer focus•    Self-motivation and direction, with a demonstrated work ethic and ability to perform under pressure to meet deadlines•    Experience working with marketing agencies•   Energy, self-motivation and adaptability to thrive in a fast paced and agile environment•    The ability to think and lead strategically; able to demonstrate a strong focus on impactful delivery and drive for results•    Experience leading complex projects with multiple cross-functional and multi-region stakeholders as well as external partners (desirable) •    Salesforce experience (desirable)The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.This position is based in Dunton, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.#LI-MM3As our Commercial CRM Specialist, you will drive the design, acceleration and implementation of innovative strategic always-on and tactical CRM campaigns and programmes, leveraging the global Salesforce Marketing Cloud ecosystem.  Your work will directly influence sales, loyalty and engagement for business customers across the whole lifecycle, and support the Ford Pro pillar business objectives:•    Working with colleagues across sales and marketing, markets, IT, agency teams, data and analytics teams and Ford Pro to design and deliver B2B CRM campaigns and journeys•    Creating and managing creative and technical/data CRM briefs that drive business value•    Managing, optimising and developing live and always-on campaigns•    Reviewing content and managing approvals•    Designing and optimising lead management flows to ensure high-quality commercial leads are effectively captured, and routed to sales teams•    Developing 'Always-On' nurture streams that drive adoption of Ford Pro solutions•    Supporting local market CRM requirements and queries•    Proactive monitoring and measuring impact and effectiveness of CRM•    Providing insights that iteratively improve campaigns•    Developing and optimising processes that support campaign effectiveness and efficiency•    Supporting the wider cross-functional CRM team in achieving business and marketing objectives, including any compliance or departmental tasks•    Supporting ad-hoc operational CRM projects as required•    Following audit and regulatory processes and mandates as requiredFull timePosting Date: 2026-08-13 Read Less
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  • F

    Consumer CRM Specialist  

    Ford
    - Chelmsford
    Apply Now
    The Customer Relationship Management team is responsible for the direc... Read More
    The Customer Relationship Management team is responsible for the direct digital communications to both our commercial and consumer customers in Europe, for our complete product and services portfolio including vehicle launches as well as Integrated Services. We connect the capabilities of the marketing cloud and data with customer needs through personalised CRM solutions that build loyalty and drive growth.We embrace working in an agile and highly collaborative manner and work closely with multiple cross-functional business, IT and agency teams.This is a full-time, hybrid role, based in Dunton, Essex, with up to one day per week working remotely.  Travel to London to agency locations is regularly required and occasionally to other European locations.You will be customer-focused, inquisitive, action-orientated and enjoy change. Working in collaborative, positive and agile teams you will thrive in the kind of environment where you can share and reciprocate knowledge. You will have:•   Several years of experience of CRM, with demonstrable strong B2C business acumen•    A good understanding of AI, digital marketing, and the CRM regulatory framework•    An interest and understanding of customer data, segmentation, and the ability to interpret analytics data to produce actionable insights with a high attention to detail•    Excellent verbal and written communication skills and be able to facilitate effective communication at all levels•    The ability to shape, define and articulate business and customer opportunities and requirements into clear agency marketing briefs•    Passion for new technology, innovation and customer experience with a strong customer focus•    Self-motivation and direction, with a demonstrated work ethic and ability to perform under pressure to meet deadlines•    Experience working with marketing agencies•    Energy, self-motivation and adaptability to thrive in a fast paced and agile environment•    The ability to think and lead strategically, and demonstrating a strong focus on impactful delivery and drive for results•    Experience leading complex projects with multiple cross-functional and multi-region stakeholders as well as external partners (desirable)•    Salesforce experience (desirable)The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.This position is based in Dunton, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.#LI-MM3As our Consumer CRM Specialist, you will drive the design, acceleration and implementation of innovative strategic always-on and tactical CRM campaigns and journeys using the global Marketing Cloud ecosystem.  Your work will directly influence sales, loyalty and engagement across the whole lifecycle and support Ford’s retail objectives:•    Working with colleagues across sales & marketing, European markets, IT, agency teams, data & analytics, Ford Credit, service, app and Integrated Services, to design and deliver consumer CRM campaigns and programmes, with a particular focus on owner experience and engagement•    Creating and managing creative and technical CRM briefs that drive business impact•    Managing, optimising and developing live and always-on campaigns•    Reviewing content and managing approvals•    Designing and optimising lead management flows to ensure high-quality leads are effectively captured, and routed•    Supporting local CRM requirements and queries•    Pro-active monitoring and measuring impact and effectiveness of CRM•    Providing insights that iteratively improve campaigns•    Developing and optimising processes that support long-term campaign effectiveness and efficiency•    Supporting the wider cross-functional CRM team in achieving business and marketing objectives, including any compliance or departmental tasks•    Supporting ad-hoc operational CRM projects as required•    Following audit, legal and privacy processes and regulations Full timePosting Date: 2026-08-13 Read Less
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  • Fleet Key Account Manager  

    Ford
    - Essex
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    At Ford Pro, we are building a one-stop-shop ecosystem designed to hel... Read More
    At Ford Pro, we are building a one-stop-shop ecosystem designed to help commercial fleet customers maximize uptime, boost productivity, and lower the total cost of ownership. From industry-leading commercial vehicles and charging infrastructure to fleet management software and aftermarket services, Ford Pro is revolutionizing commercial mobility.As a Fleet Key Account Manager, you will serve as the primary commercial strategist and trusted advisor for top-tier national fleet accounts across the UK. Working with key decision-makers—including Fleet Directors, Procurement Leads, and Sustainability Officers—you will provide consultative guidance on fleet optimization and electrification strategies.If you are a proactive, data-driven sales professional motivated by delivering best-in-class customer experiences and achieving record-breaking sales in a fast-paced environment, this is your opportunity to shape the future of commercial mobility.Location: Dunton Campus (Basildon, Essex, UK)Work Model: Flexible Hybrid (Mondays on-site in Dunton; 1 day remote; remainder Dunton campus or customer field visits)Contract Type: Full-Time, PermanentProven B2B Key Account Sales Experience: Track record of managing high-profile national or enterprise accounts and consistently exceeding sales targets.Consultative Selling Approach: Ability to understand complex client operations, translate technical capabilities into clear business value, and guide customers through change management.Data Literacy & Analytics: Proficient in Excel, data manipulation, sales forecasting, and tracking customer-centric metrics (e.g., Net Promoter Score). Knowledge of CRM systems (e.g., Salesforce) is a plus.Strong Stakeholder Communication: Exceptional presentation, negotiation, and relationship-building skills across all management levels (both internal and external).Industry & Mobility Interest: Strong commercial acumen with an interest in automotive, commercial fleets, telematics, or EV/electrification trends (prior automotive or leasing experience is preferred but not essential).Growth Mindset & Drive: A customer-first mindset with high autonomy, resilience, and problem-solving initiative.Additional Information:The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with theRehabilitation of Offenders Act 1974 and applied only to unspent convictions.This position is based in Dunton, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for at least 1 day a week and remain flexible on the days they are required to attend the office according to business requirements.Strategic Account Management: Manage relationships with a portfolio of the UK’s largest fleet clients, acting as their central point of contact and trusted advisor.Ford Pro Ecosystem Integration: Identify customer needs to deliver complete Ford Pro solutions across vehicles, charging infrastructure, telematics software, and aftermarket services.Sales & Revenue Growth: Achieve quarterly/annual sales objectives, maintain order-take targets against customer glide paths, and provide accurate sales and revenue forecasting.Electrification Advisory: Consult with clients on their fleet decarbonization strategies, guiding them from initial vehicle selection through charging setup and onboarding.Stakeholder Facilitation: Collaborate cross-functionally with Ford dealers, vehicle converters, leasing partners, and internal Ford specialist teams to ensure seamless delivery.Customer Success & Retention: Develop tailored customer success plans, champion customer satisfaction (NPS), and resolve operational issues to secure long-term client retention.Full timePosting Date: 2026-08-14 Read Less
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  • F

    Head of Residual Value Risk  

    Ford
    - Chelmsford
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    As the Residual Value (RV) Risk Manager, you will own the residual val... Read More
    As the Residual Value (RV) Risk Manager, you will own the residual value strategy and forecast for FCE within the Risk organisation. You will ensure that RV assumptions used in loan originations and portfolio valuations (provisioning) appropriately reflect market conditions, remarketing performance, and financial exposure.This role combines risk management expertise, business acumen, and technical fluency. You will translate model outputs and market drivers into actionable residual value decisions and provide clear, compelling communication to senior leadership.The minimum requirements we seek:Bachelor's or Master's degree in Business, Finance, Economics, Risk Management, Statistics, or a related field.7+ years of experience in residual value setting, risk management, automotive finance, or used vehicle market analysis.7+ years of team leadership experience, including proven coaching and performance management capability.Strong understanding of the impact of residual values on financial and capital performance, including reserves, exposures, and capital stress testing.Working knowledge of data modelling concepts (statistical, econometric, or machine learning) with the ability to assess and challenge model outputs.Familiarity with data and visualisation tools such as SQL, Python, GCP BigQuery, Alteryx, Power BI, and QlikSense.Strong business and risk acumen, with the ability to turn analytics into actionable insights.Excellent communication skills and confidence presenting to senior leaders.Strong stakeholder management and cross-functional collaboration skills.Desirable:10+ years of experience in an automotive-related industry, including used vehicles, remarketing, sales, or finance.Experience in financial risk management (credit, market, or residual value risk), including interaction with regulators.Previous leadership experience within Risk, Finance, or Business Planning.Technical fluency to engage effectively with Data Science and Analytics teams on model logic and assumptions.Strong time management skills with the ability to manage multiple priorities simultaneously.Demonstrated sound judgement and decision-making in situations with limited information.Ability to translate ambiguous business questions into analytical requirements and communicate results back into business terms.Curious, detail-oriented, and proactive in validating data and investigating discrepancies.Growth mindset with a commitment to risk management excellence and continuous technical development.Additional Information:The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disabilityThis position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.#LI-SN2 #FordCredit Develop, deliver, and maintain the bank’s strategy for assessing vehicle residual values, focusing on forecasts used in loan originations and portfolio valuations, ensuring alignment with market conditions, remarketing performance, and portfolio risk.Develop, deliver, and maintain analysis of remarketing, auction, and used vehicle trends to inform risk positioning and support governance committee discussions.Validate actual sales performance versus residual value forecasts, investigating variances and recommending corrective actions to support future loan originations.Assess ongoing financial and risk implications of residual value decisions and communicate trade-offs to leadership.Translate residual value drivers into clear risk narratives and financial impact summaries.Partner with analytics teams to validate and challenge model outputs from a risk perspective.Build and deliver analysis to support risk assessment and leadership reporting.Collaborate with Remarketing, Risk, and Analytics/IT teams on data requirements and reporting enhancements.Handle ad hoc risk requests, delivering presentations and recommendations to senior management.Support governance and rollout of new residual value forecast models.Lead standardisation and automation of residual value risk reporting across FCE markets.Lead and mentor a team of analysts, providing guidance on priorities and supporting career development.Foster a collaborative culture that balances risk discipline with business pragmatism.Full timePosting Date: 2026-08-06 Read Less
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  • F

    UK Corporate Tax Manager  

    Ford
    - Chelmsford
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    Ford’s Office of Tax Counsel is seeking a motivated and technically ca... Read More
    Ford’s Office of Tax Counsel is seeking a motivated and technically capable UK Corporate Tax Manager to support the delivery of high-quality corporate tax compliance and advisory services.This role has a strong focus on UK corporation tax compliance and technical advisory work, including tax accounting, R&D claims and transfer pricing. The successful candidate will work alongside experienced European and Global tax experts to deliver high quality solutions and gain unparalleled variety and involvement in their work, ensuring no two days are the same as you support our large-scale international operations.The role also offers the opportunity to support the Tax function’s ongoing digital transformation, helping to improve controls, data quality and efficiency in a fast-paced and evolving environment.This is an excellent opportunity for an individual with solid UK corporate tax experience who is looking to deepen their technical capability and broaden their exposure within an in-house tax team.The minimum requirements we seek:Experience in UK corporate tax, gained in professional practice, in-house, or a public-sector environment (e.g. HMRC)Good technical understanding of UK corporation tax compliance and related reporting requirementsAbility to advise the business on relevant tax issues to effectively support a range of internal stakeholders in a complex organisationExperience preparing or reviewing corporation tax computations and returnsOrganisational skills with the ability to manage deadlines and competing prioritiesExcel skills and confidence working with systems and dataACA, ACCA, and/or Chartered Tax Adviser (CTA) or alternatively completion of HMRC training (0-4 PQE)Candidates demonstrating strong UK corporate tax technical capability are strongly encouraged to applyDesirable:Experience using Alphatax or similar corporate tax compliance softwareExposure to US GAAP tax accountingUK employment tax or benefits-in-kind experienceExperience supporting tax process improvement or digital transformation initiativesAdditional Information:The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disabilityThis position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.#LI-SN2 Prepare and support the submission of UK corporation tax computations and returnsProvide UK corporate tax technical support across compliance, reporting and advisory mattersSupport tax accounting and provisioning under US GAAP and UK statutory reporting requirementsAssist with the preparation and review of UK R&D tax credit claimsLiaise with HMRC and support the management of UK tax authority interactionsCollaborate with internal stakeholders across Tax, Finance and the wider businessSupport transfer pricing analysis and documentation in coordination with regional and European tax teamsContribute to digital transformation and process improvement initiatives within the Tax functionProvide tax support on ad-hoc projects and regional initiatives as requiredFull timePosting Date: 2026-04-27 Read Less
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  • F

    Financial Reporting Supervisor  

    Ford
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    Ford Credit is looking for a Financial Reporting Supervisorto lead the... Read More
    Ford Credit is looking for a Financial Reporting Supervisorto lead the accuracy and timeliness of our consolidated IFRS reporting.This is a high-profile, senior role within the Financial Reporting team, offering direct exposure to the Senior Leadership Team through coordination of Disclosure Committee Meetings. As a technical accounting leader, you will drive the monthly IFRS close, own the production of FCE's Annual Report & Accounts, and function as the key point of contact for auditors, systems teams, and cross-functional stakeholders. The role requires a high degree of flexibility to meet strict reporting deadlines.Contract type: Full-timeLocation: Dunton (typically 4 days a week on-site, with flexibility on which days as required by the business)About Financial Reporting at Ford CreditThe Financial Reporting team is responsible for ensuring FCE's consolidated financial statements are accurate, compliant, and delivered on time under IFRS. This role reports directly to the Manager, Financial Reporting, and plays a central part in shaping how the team delivers the monthly and quarterly close, interim reporting, and annual accounts, while continuously improving processes.What You'll Bring-    A professional accountancy qualification (ACCA, ACA, CIMA) or equivalent experience-    Sound technical knowledge and practical application of IFRS-    Experience preparing consolidated accounts-    Evidence of demonstrating Ford OS behaviours (Ford applicants)-    A meticulous, mindful approach to your own work-    Ability to work independently and accurately under tight deadlines-    Ability to work both within a team and on your own initiative, juggling multiple priorities with adaptability-    Strong analytical skills and excellent verbal/written communication across all levels of the organisation-    PC literacy, including strong Excel and data tool skillsDesirable:-    SAP/Group Reporting system experience-    Project management experienceWhy Join UsJoin Ford Credit's Financial Reporting team at a pivotal time as we continue to strengthen our IFRS reporting capabilities and drive process improvements. You will gain direct exposure to Senior Leadership through Disclosure Committee coordination, take ownership of high-profile deliverables like the Annual Report & Accounts, and play a key role in shaping how our reporting function operates and evolves.The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment, or disability.This position is based in Dunton, and it is expected that the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions. Interested in this opportunity? We would love to tell you more. Stay connected with us and apply.#LI-EO2#LI-FordCreditKey ResponsibilitiesMonthly Close-    Lead the monthly/quarterly IFRS close process for FCE.-    Review and approve all IFRS journals, subledgers, and month-end checks.-    Produce monthly financial statements, including variance analysis and a US GAAP to IFRS reconciliation.-    Arrange and lead the quarterly IFRS deck review with the CEO/CFO.-    Approve the monthly IFRS timetable and take ownership of all close-related issues.Annual Account Preparation & External Reporting-    Lead the production of the Annual Report & Accounts for both FCE Company and its Group, ensuring on-time delivery and consistently high quality.-    Produce the project timeline, coordinate management reviews, and function as project manager.-    Coordinate and review FCE's Financial Statements, including Balance Sheet, Income Statement, Statement of Changes in Equity, Cashflow Statement, and notes to Accounts.-    Lead the preparation of FCE's strategic report, coordinating with all individual contributors.-    Function as the main point of contact for audit queries, supporting FCE auditors in managing internal teams and functions.-    Serve as the main point of contact for the Ford Credit Global Business Centre (FCGBC) team managing account preparation in Workiva.-    Collaborate with the Company Secretary to ensure timely filing with Companies House.-    Partner with IT and Corporate Communications to ensure timely publication of accounts on the Investor website.-    Following audit completion, gather feedback and lessons learned, coordinating improvements for the next cycle.-    Support the half-year Interim Profit verification process when required by FCE Treasury.-    Lead the coordination and preparation of half-year Management statements and the annual Q3 Shell accounts.-    Complete the annual benchmarking exercise against industry standards, initiating governance processes to implement best practice updates.Data & Systems-    Own FCE's version of the Group Reporting application (CE1), working closely with US/IT system teams.-    Maintain the mapping and classification (IFRS codes) of SAP accounts reflected in FCE's financial statements.-    Participate in monthly Group Reporting change control meetings to ensure CE1 requirements are properly implemented by the consolidation team.-    Work with the FCGBC Workiva team to further leverage tools to enhance FCE's annual accounts.Projects & Collaboration-    Lead the implementation of IFRS 18 for FCE's Annual Report and Accounts.-    Provide accounting support and training to FCGBC and other European IFRS markets as needed.-    Support annual reviews and updates of financial reporting desk procedures and policy statements.-    Function as IFRS Accounting SME for new initiatives and projects, such as business restructuring or system implementations.-    Complete ad hoc tasks that pertain to Financial Reporting.Full timePosting Date: 2026-07-16 Read Less
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  • F

    Senior Tax Technology Manager  

    Ford
    - Chelmsford
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    Ford's Office of Tax Counsel is seeking a highly skilled and experienc... Read More
    Ford's Office of Tax Counsel is seeking a highly skilled and experienced Senior Manager, Indirect Tax Technology. This critical role will serve as the primary bridge between the OTC, IT, and the Business, driving the strategy, implementation, and optimization of indirect tax technology solutions across the enterprise. The ideal candidate will leverage their deep expertise in technology, and indirect tax to enhance efficiency, accuracy, and compliance within Ford's global indirect tax operations. This role is central to modernizing our tax function and ensuring it is equipped to navigate the evolving digital landscape and regulatory environment.The minimum requirements we seek:Bachelor's degree in Accounting, Finance, Computer Science, Information Systems, or a related field.Established VAT Consulting experienceDemonstrated experience serving as a liaison between IT and Business functions.Excellent communication, interpersonal, and relationship-building skills, with the ability to explain complex indirect tax requirementsProficiency in using and implementing tax software and technology tools (e.g., ERP systems, tax engines like Vertex, data analytics tools like Alteryx/Power BI).Excellent communication, interpersonal, and relationship-building skills, with the ability to explain complex tax and technical concepts to diverse audiences.Proven project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines.Preferred:Master's degree in Taxation, Business Administration (MBA), or a related technical field.CPA certification.Experience in a global multinational corporate environment.Experience with advanced technologies such as RPA, AI, or machine learning in a tax context.Additional Information:The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disabilityThis position is based in Dunton and it is expected the successful candidate will be able to attend the Dunton office for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.#LI-SN2 Strategic Leadership & Vision: Develop and execute a comprehensive tax technology strategy aligned with Ford's overall business objectives and the OTC’s mission.Cross-Functional Liaison: Act as the key liaison between the OTC’s, IT, Finance, Accounting, and various Skill teams to identify, understand, and translate tax information technology needs and business requirements into effective technology solutions and robust processes System Implementation & Optimization: Lead the identification, evaluation, implementation, and maintenance of tax technology applications, such as tax engines (e.g., Vertex) and other specialized software, to automate and streamline tax processes.Data Management & Analytics: Oversee all tax data management , ensuring data integrity, quality, analysis, and reporting.Project Management: Manage the full Systems Development Life Cycle (SDLC) for tax technology projects, including requirements gathering, design, development, testing, and deployment, ensuring timely and successful project completion.Full timePosting Date: 2026-03-26 Read Less
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    Pensions Manager  

    Ford
    - Chelmsford
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    With approximately 57,000 members and assets totalling c10 billion ac... Read More
    With approximately 57,000 members and assets totalling c10 billion across three major Defined Benefit funds, our Defined Contribution Master Trust, and legacy schemes, this role offers a unique opportunity to shape strategy and deliver results on a large scale. You will be the Ford UK pensions lead working with the Trustee Boards and our professional advisors. You will hold a high-visibility position, serving as the Secretary for the Trustee Boards and associated investment companies. You will lead the relationship with our outsourced administration partner (Aptia) and DC provider (Legal & General), ensuring robust governance and compliance in an evolving regulatory environment. Beyond core governance, you will be a key player in our continued de-risking journey building on the success of previous buy ins.Experience & Qualifications:APMI/FPMI qualified (or equivalent) with active membership of the PMIProven track record in managing large-scale DB schemes, ideally within a major UK corporate, third-party administrator or consultancy. Significant experience of supplier relationship management within a pension administration environment in order to manage and negotiate those contracts.Experience of acting as a Trustee Secretary .Direct experience of working closely with Union partners.Strong understanding of UK pensions legislation, tax regulations and auto-enrolment compliance. Strong pensions governance knowledge, including risk management.Clear communicator, both verbally and in writing with the ability to explain and simplify complex matters for Trustee Directors, Management and Members.Prior experience in significant projects (buy-ins/buy-outs) and liability management. Good negotiating and influencing skills.The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favorable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disability.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.This position is based in Basildon, Essex and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.#LI-MM3Key ResponsibilitiesAct as Company Secretary to three Trustee Boards; managing agendas, minutes, and filings for those Boards. Ensure compliance with applicable legislation, regulation and Regulator guidance including delivery and coordination of Trustee Risk Register, Effective System of Governance and ORA requirements.      Ensure delivery and coordination of all necessary training for the Trustee Board.Oversee, and work in regular collaboration with, Aptia to ensure contractual compliance, high member satisfaction and to drive forward enhanced member connection to the administrator.Manage high-level relationships with a suite of other professional advisors, including Scheme Actuary, Legal Counsel, Auditors, Independent Trustees and Covenant.Work with the US Corporate & Investment teams, Trustee Boards and external advisors to develop and execute future de-risking activities.Manage the relationship with the Legal & General Master Trust, ensuring effective auto-enrolment/re-enrolment processes and high-quality member service and communications. Support Ford Executives with guidance on retirement options and pension implications.Act as the subject matter expert within Ford, and be able to advise on and resolve complex cases and complaints. Manage the IDRP process, investigating formal complaints and coordinating responses to the Pensions Ombudsman.Oversee DC Plan and legacy DB schemes and act as a Trustee/Manager for the Management Healthcare Trust.Based in Dunton (Essex) with some travel to meetings in London and surrounding area required.Full timePosting Date: 2026-05-08 Read Less
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    Senior Product Manager  

    Ford
    - Chelmsford
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    As a Senior Product Manager at Ford Credit, you will own core digital... Read More
    As a Senior Product Manager at Ford Credit, you will own core digital financing journeys and experiences across our European markets. Financing a vehicle can be complex, so you'll focus on gathering consensus on the way forward and aligning teams behind a clear strategy that makes the experience straightforward for the customer at every step.Working across matrix teams in engineering, design, data, and operations, you'll turn tricky challenges into clear roadmaps. You'll rely on evidence over opinion, prioritise ruthlessly, keep work moving when delivery gets blocked, and balance customer needs with commercial goals.Navigating ambiguity – taking open-ended product challenges, shaping a clear vision, prioritising the right problems, and setting an achievable directionChampion of the customer – integrating user journeys, data, and insight into decision-making to drive experience and engagementOpportunity hunter – initiating discovery, building evidence, fighting constructively for resource, and showing the high initiative, ownership, and drive needed to unblock delivery and keep work movingGrounded in evidence – using research and data to challenge assumptions, pivoting when facts demand it, and communicating difficult realities without spinTeam multiplier – building stronger, more capable teams through leadership, rather than solely relying on individual contributionClear communicator – articulating product vision, inspiring creative problem-solving, and building alignment across matrixed teamsThe Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disabilityThis position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.#LI-MM3 #FordCreditAs a Senior Product Manager, you will take ownership of the digital solutions that shape how customers buy, finance, and own vehicles across our European markets. Operating in a complex matrix environment, you’ll collaborate with engineering, design, data, sales, marketing, and operations colleagues to drive meaningful growth and experience improvements.You’ll be expected to:Translate business strategy and customer insight into clearly framed product opportunities for your teamLead end-to-end digital experiences spanning vehicle purchase, ownership, and end-of-contract renewalsOwn and prioritise the product roadmap for your area to ensure continuous focus on high-impact outcomesPartner across cross-functional teams to deliver high-quality launches that elevate car financing for Ford Credit and the marketContinuously evaluate post-launch performance, using data to verify you’ve solved the intended customer problem and iterate accordinglyAlign with senior product leadership across Ford Credit to ensure local execution powers the broader overarching visionFull timePosting Date: 2026-08-11 Read Less
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    Director of Engineering - Digital Products  

    Ford
    - Chelmsford
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    We’re looking for a hands-on, transformative engineering leader to own... Read More
    We’re looking for a hands-on, transformative engineering leader to own digital products & originations for Ford Credit Europe. As the Director of Engineering for Digital Products & Originations, you will oversee the digital products that power our customer-facing Originations and dealer experiences across Europe. Managing an engineering organization of 50+ across the UK, Germany, Spain, and India, you will bridge the gap between traditional banking rigour and fintech agility. This isn’t just about maintaining systems; it’s about creating the future of how millions of customers interact with Ford.What You’ll Bring 1. Leadership Experience • Engineering Leadership: 10+ years in software engineering, with at least 5+ years in a senior leadership role (e.g., Head of Engineering, Director, or Senior Manager) managing other managers. • Scale: Experience leading organizations of significant size (30+ engineers), including navigating the complexities of hiring, performance management, and organizational restructuring. • Domain Expertise: Demonstrable experience building both “power user” systems like our dealer-facing UIs, as well as easy-access UIs for end-customers. 2. Technical Fluency • Cloud Native: While you may not code everyday, you have a deep architectural understanding of modern cloud platforms (GCP preferred), microservices, and event-driven architectures, and can hold your own in a design review with a Staff Engineer, able to challenge effectively on design choices. • React Frontends: 5+ years of experience building React applications. • Java Backends: A background in the Java & Spring ecosystem, using GraphQL, REST and Kafka for integration. • Culture of curiosity: You will work with your teams to continuously improve skills, knowledge and best practices. 3. Mindset • Talent Magnet: You have a history of attracting top engineering talent and building diverse, high performing teams. • Technical Leadership: You provide inspirational tech direction to engineers, knowing what good looks like. • Communication: You can relate complicated technical problems in a clear and jargon-free way, demystifying the tech for the executive team. Bonus Points For: • Experience with finance platforms (e.g., off-the-shelf banking software or custom-built ledgers). • Google Cloud Professional Architect certification. • Experience building vehicle finance and dealer application.The Company is committed to diversity and equality of opportunity for all and is opposed to any form of less favourable treatment or harassment on the grounds of race, religion or belief, sex, marriage and civil partnership, pregnancy and maternity, age, sexual orientation, gender reassignment or disabilityThis position is based in Dunton, and it is expected the successful candidate will be able to attend the Dunton Campus for typically 4 days a week and remain flexible on the days they are required to attend the office according to business requirements.As part of our pre-employment checks process, successful candidates will be required to undergo a criminal record check. This will be conducted in line with the Rehabilitation of Offenders Act 1974 and applied only to unspent convictions.#LI-MM3 #FordCreditWhat You’ll Do 1. Organizational Leadership & Strategy• Build the Team: Directly manage and mentor a group of Engineering Managers and Staff Engineers. You are responsible for the organizational design, hiring strategy, and career progression of a 50+ person engineering team. • Culture of Excellence: Instil a culture of technical craftsmanship. Shift the mindset from ”project thinking” to "product / customer thinking", ensuring teams take long-term ownership of their code, quality, and technical debt. • Resource Management: Manage the engineering budget and headcount distribution, with a value driven mindset, ensuring talent is deployed against the highest impact business priorities. 2. Technical Direction • Modernize the Core: Drive the architectural strategy for decoupling and modernizing our digital products. You will oversee the transition from legacy systems to event-driven, cloud-native applications deployed on Google Cloud Platform (GCP). • Reliability & Scale: Ensure our platforms remain robust, secure, performant, and capable of 24/7 avail ability in a highly regulated environment. • Engineering Craftsmanship: Own and enforce the software engineering standards (the “building codes”) for your domain. This includes code quality, testing practices, branching strategy, code review processes, and CI/CD configuration. You are accountable for the how of building high-quality, maintainable software.• AI: Adopt and drive agentic AI to accelerate the SDLC and improve quality 3. Stakeholder & Business Partnership • Bridge the Gap: Act as a technical partner to the Business Operations, Risk, and Finance leadership. You will translate complex technical constraints into business options and vice versa. • Global Alignment: Collaborate with your counterparts in the US to ensure our European platforms integrate seamlessly with Ford’s global ecosystem, while maintaining local market relevance.Full timePosting Date: 2026-07-07 Read Less
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