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Focus Group
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  • Programme Manager  

    - Glasgow
    We’re Hiring – Programme ManagerSalary – Dependent on experience Locat... Read More
    We’re Hiring – Programme ManagerSalary – Dependent on experience Location – Based from any of our Focus offices on a hybrid basis. You’ll occasionally travel to offices and customer sitesKey Benefits: Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.About Us:Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.Job Purpose:As a Programme Manager, you’ll own complex, multi-project programmes that shape the future for our customers. You’ll work hand-in-hand with customers, account managers, project teams, technical experts, and support to identify opportunities and deliver outcomes that matter. Based from any of our Focus offices on a hybrid basis, you’ll occasionally travel to offices and customer sites to keep collaboration strong and delivery on track. From cloud and IT to voice and networking, you’ll orchestrate delivery across teams, ensuring every initiative aligns with customer goals.Key Responsibilities: Take overall ownership of client transformation programs, ensuring successful delivery of multiple projects within time, quality and budgetary constraintsCollaborate with Project Managers from both Focus and customers to coordinate project activities and timelines.Work closely with the Sales & Technical functions to identify and manage opportunities for program development and improvement.Develop and maintain program plans, schedules and budgets, ensuring alignment with customer goals and objectives.Monitor and own program progress, identifying risks and issues, and implement mitigation strategies to ensure successful outcomes.Act as a primary point of contact for customers, building strong relationships and ensuring customer satisfaction.Drive continuous improvement initiatives to enhance program delivery and customer value.Skills & Experience: Proven experience as a Programme Manager, preferably within an MSP environment.Strong understanding of IT & Voice, especially cloud technologies, networking, infrastructure, and modern workplace solutions.Excellent communication and interpersonal skills, with the ability to work effectively with both business and technical stakeholders.Strong leadership and team management skills, with the ability to motivate and guide project teams.Experience with program management methodologies and tools (e.g. PRINCE2, Agile).Strong analytical and problem-solving skills, with the ability to think strategically and manage complex programs.Ability to build and maintain strong relationships with customers and stakeholders.Nice to have:Relevant certifications (e.g. PRINCE2 Practitioner, PMP).Experience with digital transformation programs and initiatives.Knowledge of industry best practices and emerging trends in program management.Experience working with large enterprise customers and managing complex, multi-faceted programs.At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.Ready to make a real impact? Apply now! Read Less
  • Business Development Executive  

    - Birmingham
    Job Title: Business Development Executive Reporting to: Head of Busine... Read More
    Job Title: Business Development Executive Reporting to: Head of Business Development FunctionLocation: Birmingham B1 2RXSalary - £25k + Commission I 1st Year OTE Circa £35,000 What Happens Next? Next available intakes - January & March 2026 see below process. Join our team as a Business Development Executive at Focus GroupWho we areAt Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,000+ employees across 16 offices, we’re one of the UK’s fastest-growing tech companies.We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big.What we’re looking forThe ideal candidate is a self-starter with the motivation to succeed, excellent communication skills, and a desire to grow in the world of sales. We need someone who is:A confident communicator with a professional, positive telephone mannerResilient, motivated, and eager to hit targets and exceed expectationsComfortable making high volumes of outbound callsA growth mindset with a willingness to learn, take on feedback, and thrive in a fast-paced tech sales environmentWhat’s in it for you?Uncapped earning potential – £25k base +  realistic £35k OTE in your first year I £40k-£50k year 2Fast progression – Our average promotion to BDM happens in just 18 monthsCulture that celebrates success – Regular team socials and sales incentivesOngoing training & development – Learn new skills and grow with a structured pathwayInclusive team environment – Join a welcoming workplace where everyone belongsPerks & benefits – Company pension, wellbeing support, and a perks platform packed with discountsWhat will you do?As a Business Development Executive, you’ll play a crucial role in driving the growth of our customer base by identifying new opportunities and booking quality appointments for our sales team.Your key responsibilities will include:Making outbound prospecting / sales calls to potential business customers across the UKPromoting Focus Group’s full portfolio of services, from telecoms to IT solutionsBooking face-to-face or virtual meetings for our Business Development ManagersManaging call activity and logging information in our CRMBuilding a pipeline of future opportunities for different Focus divisionsProviding outstanding customer service and representing the Focus brandWhat you’ll needPrevious B2B calling or customer-facing experience (helpful but not essential)Excellent phone manner and communication skillsStrong organisation and time managementConfidence working with Microsoft Office and CRM systemsTenacity, drive, and a hunger to learn and grow“Don’t meet every single requirement? That’s okay – we’re looking for potential, not perfection.”Why join Focus Group?At Focus Group, we believe in empowering our people to be their best. Whether it’s your first sales role or your next step up, we’ll invest in your development and give you the tools to succeed.We celebrate diversity and encourage applicants from all backgrounds. Need support applying? Just get in touch—we’re happy to make reasonable adjustments to support you.If you’re excited about starting or growing your career in tech sales, we’d love to hear from you.Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer. Read Less
  • Provisioning Coordinator - 6 Month FTC  

    - Shoreham-by-Sea
    We’re Hiring – Provisioning Coordinator (6 Month Fixed Term Contract)S... Read More
    We’re Hiring – Provisioning Coordinator (6 Month Fixed Term Contract)Salary – Competitive rate Location – Shoreham-by-SeaHours - Monday - Friday 9.00am - 5.30pm Please note - This role is a 6 Month Fixed Term Contract and we're looking for someone to join on Mon 5th January. About Us:Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.Job Purpose:Are you an experienced telecoms provisioning professional looking for a short-term opportunity? We’re seeking a Provisioning Coordinator to join our Connectivity Hub team on a 6-month contract starting in January 2026. In this role, you’ll provision a variety of services including Ethernet, WLR, Number Management & Porting, SIP, and Broadband. You’ll manage orders from initiation through to handover, ensuring smooth delivery and an excellent customer experience. This role requires previous telecoms provisioning experience and proven expertise in number porting. Familiarity with supplier interaction and managing escalations will be a strong advantage.Key Responsibilities: Provision services such as Ethernet, WLR, SIP, Number Porting, Broadband, and related products.Own the relationship between suppliers and customers to ensure timely delivery.Handle provisioning queries and maintain accurate documentation.Collaborate with internal teams and suppliers to resolve escalations promptly.Skills & Experience: Industry experience in telecoms provisioning (essential).Hands-on experience with Ethernet, WLR, SIP, Number Porting, and Broadband.Strong attention to detail and ability to follow processes.Excellent communication skills and customer service focus.Proficiency in MS Word & Excel.Please note - This role is a 6 Month Fixed Term Contract and we're looking for someone to join on Mon 5th January. At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.Ready to make a real impact? Apply now! Read Less
  • Security and Governance Consultant  

    - Birmingham
    Job Title: Security and Governance Consultant Salary: £65,000 - £80,00... Read More
    Job Title: Security and Governance Consultant Salary: £65,000 - £80,000 Location: Remote UK with regular client site visits and travel requirements Join Our Team as a Security and Governance Consultant at Focus Group.....Who We Are: At Focus Group, we know our people are our greatest asset. We are a growing company that thrives on collaboration, energy and creativity, where every individual plays a key role in shaping our success. Our security practice delivers innovative governance and strategic security solutions to enterprise clients through our bespoke Fractional CxO and IT Strategy frameworks. We are looking for a highly skilled and experienced security leader to join our team and help shape the future of our security consulting services. If you're looking for an exciting, senior-level role where you can make a real strategic impact while working with diverse, high-profile clients, this could be the perfect opportunity for you. What We're Looking For: The ideal person for this role will be someone who thrives in a dynamic consulting environment, has exceptional strategic thinking capabilities, and can seamlessly transition between tactical board-level discussions and operational technical security work. You'll need to be a natural leader, an outstanding communicator, and someone comfortable working both independently as a trusted advisor and as part of our collaborative security team. Most importantly, you'll have the senior security expertise and consulting experience to drive meaningful change for our clients. What's in It for You?  A strategic, high-impact role: Lead security transformation across multiple enterprise clients while serving as the dedicated Security Manager for a flagship client contract  Executive-level exposure: Work directly with C-suite leaders, boards, and senior stakeholders on critical security initiatives  Diverse client portfolio: Experience different industries, challenges, and security maturity levels through our Fractional CxO service models  Growth and development opportunities: We're committed to helping you develop your skills and advance your career. You'll learn from a team of experienced professionals who are passionate about security excellence  Industry recognition: Represent Focus Group at security forums and contribute to thought leadership in the security consulting space  A supportive, inclusive culture: At Focus Group, we pride ourselves on maintaining a positive and collaborative work environment. We care about each individual's well-being and work-life balance, and we make sure everyone feels valuedWhat Will You Do? Client-focused Security Manager (50% allocation): 
    You'll serve as the dedicated Security Manager for a new strategic client contract, owning their defined Information Security requirements and ensuring world-class security governance across all managed services. You'll coordinate with the client’s security partner, lead incident response activities, and provide monthly security reporting to executive stakeholders. In addition, you’ll work closely with our internal teams to ensure all designs, projects, and services are delivered to agreed security standards. Fractional CxO Security Services (50% allocation): 
    You'll deliver virtual CISO services across our client portfolio, conducting security strategy assessments, developing comprehensive security roadmaps, and providing executive-level security guidance. You'll lead complex engagements including security posture assessments, governance framework development, and digital transformation security initiatives. RequirementsTechnical Skills:  Professional Security Certifications: CISSP, CISM, or equivalent senior security qualifications  Security Frameworks: Deep expertise in ISO27001, SOC 2, CE+, NIST, and other governance frameworks  Cloud Security: Advanced knowledge of Azure, Microsoft 365, and cloud security architecture  Risk Management: Proven experience developing risk management frameworks and compliance programs  Incident Response: Hands-on experience leading security incident response and forensic investigations  Enterprise Security: Understanding of managed security services, SIEM/SOC operations, and security tooling integration  Compliance: Knowledge of regulatory requirements, including PCI DSS and industry-specific standards Soft Skills:  Executive Communication: Outstanding written and verbal communication skills with the ability to present to board-level audiences  Strategic Thinking: Ability to translate business objectives into comprehensive security strategies  Consulting Excellence: Proven track record building client relationships and delivering complex security consulting engagements  Leadership: Experience mentoring teams and driving organizational change through security initiatives  Problem-Solving: Exceptional analytical skills to resolve complex security challenges across diverse environments  Continuous Learning: Commitment to staying current with evolving security threats, technologies, and best practices You must be willing to travel regularly to client sites and hold a full valid UK driving license. Nice to Have: Advanced certifications such as SABSA, TOGAF, or CISSP Background in hospitality, retail, or regulated industries Project management certification (PMP, PRINCE2) Experience with security automation and orchestration platforms Knowledge of DevSecOps and secure software development lifecycles BenefitsWhy Join Focus Group? At Focus Group, we're all about creating an environment where our security professionals can thrive and make a genuine impact on client organizations. Joining us means being part of a supportive, inclusive culture where we celebrate achievements, big and small. We value every individual's contribution and believe that together, we can help our clients build truly resilient security programs. If you're ready to take on a challenging and rewarding role that allows you to shape security strategy at the highest levels, we'd love to hear from you. Let's build something special together. Benefits: At Focus Group, you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative, and rewarding environment where you are inspired to achieve brilliant things and make a real difference to the future of our business. We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's Best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London and the South East, recognising our commitment to culture and ESG.  Read Less
  • Sales Executive  

    - Birmingham
    Business Development Executive | Launch Your B2B Sales CareerWant to b... Read More
    Business Development Executive | Launch Your B2B Sales CareerWant to build a six-figure sales career from the ground up? Start hereWhat Happens Next? Next available intakes - January & March 2026 see below process. Who we areAt Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies.We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big.The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero sales experience. The success stories below show what's possible with exceptional drive, resilience, and commitment.Real Success Stories:Mohan – Started Jan 2023 with zero sales experience2.5 years later: £1.3m in sales generated Promoted from BDE → BDM, now trains new executives and signed our largest partner everWon 6+ sales awards and regional superstar awards for continued top performance Emma – Joined July 2024 after travelling, no sales background8 months in: Generated £70k revenue, £500k+ pipelineFinalist for National Sales Awards 2025Building a long-term sales career she "never thought possible"Ronan – Started Aug 2022, first job after university1 year → promoted to Team LeaderTeam generated £2m+ profit in first year, doubled it the nextNow manages company-wide projects across divisionsThe Reality: This Is a New Business RoleAs a Business Development Executive, you'll spend your days on the phone. This is high-volume outbound calling to UK businesses, generating appointments for our Business Development ManagersYour day-to-day:Making 80-100+ outbound calls to prospective businesses dailyPitching Focus Group's technology solutions (Telecoms, IT, Cyber Security, Mobile)Qualifying prospects and booking face-to-face or virtual meetings for BDMsManaging your activity and pipeline in our CRM systemHandling rejection, staying motivated, and hitting daily/weekly targetsThis isn't easy. But if you're resilient, coachable, and hungry to prove yourself it's your fastest route into a lucrative B2B sales career.We're Looking For:✅ Resilience – You can handle 50+ "no's" a day and come back stronger ✅ Coachability – Willing to learn, take feedback, and constantly improve ✅ Work ethic – Comfortable with high call volumes and daily targets ✅ Positive phone manner – Professional, clear, confident communication ✅ Hunger to succeed – Motivated by progression and earning potential ✅ Growth mindset – See this as the start of something bigger, not just a jobPrevious experience? Helpful but not essential. We've built six-figure careers for people from retail, hospitality, customer service, and fresh out of university.Why Choose Focus Group?Structured development: Not just "sink or swim" you get proper onboarding, weekly training, and mentorship from experienced BDM’s and BDE Manager Fast progression: Average promotion to BDM is 18-24 months (some do it in 12)Company culture: Regular team socials, sales incentives, go-karting, Top Golf, and nights out. Many colleagues become genuine friendsProven success rate: We don't just hire and hope we invest in your development with clear pathways to six-figure earningsCompany scale: £1bn valuation, 30,000+ customers, 1,000+ employees across 16 UK offices – you're joining a genuine tech scale-upRecognition: National sales awards, regional superstar awards, company-wide recognition for top performersWhat You'll EarnYear 1 (BDE):Base: £25kRealistic OTE: £30-35kTop performers: £40k+Year 2-3 (BDM promotion):First-year BDM OTE: £60-65kOur BDMs regularly earn £80k-100k+Top BDM earners: £120k+The Path: BDE (12-24 months) → BDM BDE (12-24 months) → Customer Engagement BDE (12-24 months) → BDE Team Lead Progression is based on performance and time in role - you'll need to consistently hit targets and demonstrate readiness before moving up.Focus Group are committed to ensuring protection for all personal information that we hold, and to provide and protect all data. All staff share in this responsibility and must take appropriate steps in protecting all data. All incidents or risks that may impact this protection must be reported to their manager or to the Data Protection Officer. Read Less
  • Delivery Coordinator  

    - Truro
    We’re Hiring – Delivery CoordinatorSalary – Up to £26,000 (DOE) Locati... Read More
    We’re Hiring – Delivery CoordinatorSalary – Up to £26,000 (DOE) Location – Truro Key Benefits: Generous Holidays: Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back: Enjoy paid volunteering days to support causes you care about. Referral Rewards: Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events: Join in on regular social events and connect with your colleagues in a fun and relaxed environment.About Us:Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry.Job Purpose:Join our team as a Delivery Coordinator and help us provide a consistently high-quality service! In this role, you'll play a key part in exceeding customer expectations by coordinating resources, managing costs, and ensuring a fast turnaround for both self-installs and remote-assisted installs. You'll be working with the wider team to deliver a professional and efficient experience every time.Key Responsibilities: Review customer requirements as presented by the sales team and clarify and/or challenge as appropriate but with a view to kicking off the order within the agreed SLA or sooner. Develop appropriate plans for each Remote Delivery order involving all relevant resources, utilising the tools at your disposal. Utilise existing project processes and documentation where necessary to ensuring clear and regular communication to and appropriate engagement of all necessary departments involved whilst continually ensuring an exceptional customer experienceTimely record identification and tracking of risks and issues for each order, managing through to resolution or acceptable limitation. Escalate any serious issues in a timely fashion to stakeholders, both internal and external. Answer the phone within the agreed target time and as a minimum, to meet any agreed personal call and task targets, contributing to the overall department’s effectiveness. Skills & Experience: 100% focussed and committed to the role of Remote Delivery project management with a demonstrable ability to take ownership and manage multiple customer projects of varying complexity in an efficient and controlled manner. Customer service driven with an excellent telephone manner. A demonstrable ability to follow process and build a reassuring rapport with customers, and colleagues as well as handle complaints in a professional manner. Results, targets and quality focussed. Accurate numeracy, written and data entry skills. An ability to deliver clear and articulate information to customers and colleagues adjusting language and detail to suit the audience, whether it is verbal or written. Confident, assured, courteous and professional when dealing with customers and colleagues at all levels. Nice to Have: Ideally qualified in PRINCE2 or similar, complimented with an understanding of data services and IP telephony technologies. Don't worry if you don't meet every requirement—your passion and potential matter to us! If you’re excited about driving business growth and transforming how companies use technology, we want to hear from you.At Focus Group, we celebrate diversity and foster a culture where everyone can thrive. If you need assistance applying or require reasonable adjustments, reach out directly - we’re here to help.Ready to make a real impact? Apply now! Read Less
  • Director of AI  

    - Shoreham-by-Sea
    Director of AI Location: Hybrid – HQ in Shoreham-by-Sea Reports to: Ch... Read More
    Director of AI Location: Hybrid – HQ in Shoreham-by-Sea 
    Reports to: Chief Strategy & Transformation Officer The Opportunity Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. We’re seeking a Director of AI to lead the development and delivery of Focus Group’s AI strategy — shaping how artificial intelligence enhances our services, drives efficiency, and creates new customer-facing value propositions. This is a pivotal role for someone with strong commercial and transformation experience who is passionate about the potential of AI and eager to turn that enthusiasm into measurable business impact. The Role As Director of AI, you will: Lead Focus Group’s AI strategy and roadmap, aligning initiatives to our growth objectives Partner with business and technology leaders to embed AI and automation across service delivery, customer experience, and internal operations Build and lead a small, high-impact AI team Evaluate and implement AI-driven tools and partnerships that deliver clear commercial and operational benefits Help design and launch new customer-facing value propositions powered by AI Define success metrics, governance, and value tracking for all AI initiatives Report progress and outcomes directly to the CSTO and executive leadership team  What You’ll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery – able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a sharp understanding of how AI and automation create business value. High emotional intelligence and relationship-building skills – able to engage and influence both senior stakeholders and operational teams. Strong analytical and problem-solving skills; comfortable using data and insight to guide decisions. Genuine interest in and working knowledge of AI – you stay curious, follow developments, and actively explore how emerging tools can be applied in real businesses. Desirable: Experience working in B2B and technology-driven businesses Exposure to private-equity-backed or scaling organisations Prior experience in data, analytics, or automation programmes  What We Offer Competitive base salary, equity participation, bonus, and benefits package Opportunity to shape and own the AI agenda within an Hg-backed growth business Access to Hg’s AI thought leadership, ecosystem partnerships, and portfolio network, providing unique insight and support to accelerate impact Direct executive sponsorship and visibility across the organisation Collaborative, entrepreneurial culture focused on delivery and innovation Hybrid working – typically one or two days per week in our Shoreham HQ   Read Less
  • Cyber Essentials Engineer (Analyst)  

    - Birmingham
    Cyber Essentials AnalystFocus Group | Managed Security ServicesLocatio... Read More
    Cyber Essentials AnalystFocus Group | Managed Security ServicesLocation: Hybrid from Shoreham, Exeter, Birmingham, Manchester or CarlisleTravel: Occasional visits to UK customers requiredSalary: £35,000 to £37,500 + BenefitsHelp UK businesses achieve security certification that mattersWe're looking for a technically-capable, customer-focused security professional to join our growing Managed Security Services team. If you enjoy translating complex security requirements into practical action and helping businesses strengthen their defences, this role offers genuine impact and variety.What you'll actually doAs a Cyber Essentials Analyst, you'll guide businesses through achieving Cyber Essentials and Cyber Essentials Plus certification – the UK Government-backed security standards that matter to organisations across every sector.Your days will involve assessing customer IT environments against the five core security controls, spotting gaps, recommending fixes, and helping coordinate the work needed to get clients certification-ready. You'll work directly with customers, explaining what needs to change and why it matters, whilst collaborating with our engineering and support teams when more complex technical work is required.This isn't about ticking boxes. You'll help customers understand their security posture, identify risks, and build defences that go beyond minimum compliance. You'll prepare evidence packs for IASME assessors, support CE+ audits, and become a trusted advisor who customers genuinely value.What you'll bringYou'll need:Real experience in IT infrastructure, systems administration, cybersecurity operations, or managed servicesWorking knowledge of Microsoft 365 and Azure administration (tenant config, conditional access, security features)Hands-on experience with endpoint protection and patch management platforms like Microsoft Intune or Datto RMMUnderstanding of network architecture, firewalls, and perimeter securityFamiliarity with malware protection platforms such as Bitdefender, Microsoft Defender, or EDR/antivirus solutionsThe ability to explain technical security concepts clearly to non-technical audiencesExcellent organisational skills with meticulous documentation habitsA calm, professional approach when juggling multiple client engagementsWe'd love if you also have:Direct Cyber Essentials or CE+ assessment experienceKnowledge of ISO 27001, SOC2, or the NCSC Cyber Assessment FrameworkCertifications like CompTIA Security+, Microsoft SC-900, or IASME PractitionerExperience with ServiceNow or similar ITSM platformsExposure to SOC services, SIEM platforms, or MDR/EDR/XDR solutionsWhere this could take youThis role opens doors across our security practice. Whether you're drawn to senior assurance work, security consulting, SOC operations, cyber engineering, technical account management, or team leadership – we'll support your growth in the direction that excites you.About Focus GroupWe're a UK-based managed service provider and Microsoft technology partner with around 1,300 colleagues, backed by HG Capital. Our Managed Security Services division is expanding rapidly as more organisations recognise that cyber resilience isn't optional anymore.You'll join a collaborative environment where technical expertise is valued, customer relationships matter, and your contribution makes a tangible difference to businesses trying to navigate an increasingly complex threat landscape.Ready to apply?If you're a security professional who combines technical capability with genuine customer focus, we'd love to hear from you. Send us your CV along with a brief note about why this role interests you. Read Less
  • Transformation Lead  

    - Shoreham-by-Sea
    Transformation Lead Location: Hybrid – HQ in Shoreham-by-Sea Reports t... Read More
    Transformation Lead Location: Hybrid – HQ in Shoreham-by-Sea 
    Reports to: Chief Strategy & Transformation Officer The Opportunity Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and executing an ambitious Value Creation Plan (VCP) to strengthen our operating platform, enhance customer experience, and unlock new growth across our integrated IT, data, and communications offerings. We’re looking for an outstanding Transformation Lead to play a central role in delivering that plan. You’ll lead major transformation initiatives that cut across functions — combining analytical rigour, stakeholder engagement, and strong change leadership to make lasting impact on how Focus Group operates and grows. This is a long-term strategic role for someone with a consulting or transformation background who wants to move beyond advisory work and take ownership of delivery and outcomes within a single, scaling organisation. The Role As Transformation Lead, you will: Lead one or more major VCP initiatives from design through to implementation and measurable value realisation Create and execute change strategies that maximise employee and customer adoption Translate strategic goals into clear delivery roadmaps, milestones, and success measures Partner with senior business leaders and functional heads across operations, technology, and commercial teams to coordinate timelines and remove barriers Ensure programmes are governed effectively, risks managed, and outcomes achieved Track and report benefits realisation to the Transformation Director and the executive leadership team Contribute to developing the wider transformation capability within Focus Group What You’ll Bring Essential: Strategic and commercially minded problem-solver with a track record of turning ideas into delivered outcomes. Blend of consulting discipline and operational delivery – able to move seamlessly between boardroom strategy and frontline execution. Proven ability to drive cross-functional change and adoption, turning plans into measurable outcomes. Excellent commercial acumen, with a sharp understanding of how AI and automation create business value. High emotional intelligence and relationship-building skills – able to engage and influence both senior stakeholders and operational teams. Strong analytical and problem-solving skills; comfortable using data and insight to guide decisions. Desirable: Experience working in B2B and technology-driven businesses Exposure to private-equity-backed or rapidly scaling organisations Familiarity with AI, automation, or data-led transformation programmes What We Offer Competitive base salary plus bonus and benefits package Opportunity to lead high-profile transformation initiatives with visible executive sponsorship Direct impact on the transformation of an Hg-backed growth story Collaborative, high-energy culture focused on progress and delivery Hybrid working – typically one or two days per week in our Shoreham HQ   Read Less
  • Cyber Essentials Engineer (Analyst)  

    - Exeter
    Cyber Essentials AnalystFocus Group | Managed Security ServicesLocatio... Read More
    Cyber Essentials AnalystFocus Group | Managed Security ServicesLocation: Hybrid from Shoreham, Exeter, Birmingham, Manchester or CarlisleTravel: Occasional visits to UK customers requiredSalary: £35,000 to £37,500 + BenefitsHelp UK businesses achieve security certification that mattersWe're looking for a technically-capable, customer-focused security professional to join our growing Managed Security Services team. If you enjoy translating complex security requirements into practical action and helping businesses strengthen their defences, this role offers genuine impact and variety.What you'll actually doAs a Cyber Essentials Analyst, you'll guide businesses through achieving Cyber Essentials and Cyber Essentials Plus certification – the UK Government-backed security standards that matter to organisations across every sector.Your days will involve assessing customer IT environments against the five core security controls, spotting gaps, recommending fixes, and helping coordinate the work needed to get clients certification-ready. You'll work directly with customers, explaining what needs to change and why it matters, whilst collaborating with our engineering and support teams when more complex technical work is required.This isn't about ticking boxes. You'll help customers understand their security posture, identify risks, and build defences that go beyond minimum compliance. You'll prepare evidence packs for IASME assessors, support CE+ audits, and become a trusted advisor who customers genuinely value.What you'll bringYou'll need:Real experience in IT infrastructure, systems administration, cybersecurity operations, or managed servicesWorking knowledge of Microsoft 365 and Azure administration (tenant config, conditional access, security features)Hands-on experience with endpoint protection and patch management platforms like Microsoft Intune or Datto RMMUnderstanding of network architecture, firewalls, and perimeter securityFamiliarity with malware protection platforms such as Bitdefender, Microsoft Defender, or EDR/antivirus solutionsThe ability to explain technical security concepts clearly to non-technical audiencesExcellent organisational skills with meticulous documentation habitsA calm, professional approach when juggling multiple client engagementsWe'd love if you also have:Direct Cyber Essentials or CE+ assessment experienceKnowledge of ISO 27001, SOC2, or the NCSC Cyber Assessment FrameworkCertifications like CompTIA Security+, Microsoft SC-900, or IASME PractitionerExperience with ServiceNow or similar ITSM platformsExposure to SOC services, SIEM platforms, or MDR/EDR/XDR solutionsWhere this could take youThis role opens doors across our security practice. Whether you're drawn to senior assurance work, security consulting, SOC operations, cyber engineering, technical account management, or team leadership – we'll support your growth in the direction that excites you.About Focus GroupWe're a UK-based managed service provider and Microsoft technology partner with around 1,300 colleagues, backed by HG Capital. Our Managed Security Services division is expanding rapidly as more organisations recognise that cyber resilience isn't optional anymore.You'll join a collaborative environment where technical expertise is valued, customer relationships matter, and your contribution makes a tangible difference to businesses trying to navigate an increasingly complex threat landscape.Ready to apply?If you're a security professional who combines technical capability with genuine customer focus, we'd love to hear from you. Send us your CV along with a brief note about why this role interests you. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany