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Flutter UK Ireland
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  • Marketing Automation Specialist  

    - Leeds
    Marketing Automation SpecialistMarketingAutomation SpecialistWe are lo... Read More
    Marketing Automation SpecialistMarketingAutomation SpecialistWe are looking for a tech savvy marketeer to join our teamat Flutter UK & Ireland.As a member of ourCustomer Engagementteam, we want you to put automation at the heart of our workflow processes and drive forward our AI /automation capabilities across keycustomermarketing channels to improve efficiency, targeting, optimisation and campaign delivery.The Marketing Automation Specialist supports the planning, execution, and optimisation of customer engagement initiatives across CRM channels and onsite digital touchpoints. This role helps deliver personalised, data-driven communications that improve customer experience, drive retention, and increase lifetime value.The successful candidate will work with the widerCustomer Engagement, Marketing Operations and CRM teams within the brandsto best apply operational excellence across key toolingand workflowpartners in the delivery of our marketing programme across brands and verticals.What you’ll doBuild, deploy and optimise automated customer journeys across email, push, SMS, and onsite personalisation tools.Manage CRM campaign execution, including segmentation, A/B testing, audience targeting, and performance reporting.Maintain and improve marketing automation workflows, ensuring data accuracy, trigger logic, and operational efficiency.Support onsite messaging and personalisation, working with product and web teams to implement targeted onsite modules and experiments.Monitor performance metrics and customer behaviour trends, providing insights to improve engagement and conversion.How you’ll do it: Bachelors degree in Marketing, Business Communications or Applied Computer Science (preferred)1–3 years’ experience in marketing automation, CRM, or digital engagement roles.Exposure to marketing automation& CRMplatforms with familiarity of basic marketing metrics(e.g., Bloomreach, HubSpot, Salesforce Marketing Cloud, Braze, or similar).Exposure tomarketingtooling and automation solutions (Content Management Systems, Content Management platforms, CRM)Experience building or supportingcontentcreation and customer journeyat scaleWorking knowledge of HTML/CSS and operating systems Read Less
  • Safer Gambling Agent  

    - Leeds
    Safer Gambling AgentWe’re looking for Safer Gambling Agents to join ou... Read More
    Safer Gambling AgentWe’re looking for Safer Gambling Agents to join our Safer Gambling Team at Flutter UK & Ireland. Joining the Safer Gambling Team means being part of a group that puts trust at the forefront. We're dedicated to helping each other and making sure our customers use our products safely and responsibly. As a team, we prioritise doing what's right. Full training will be provided to ensure you are set up for success.As a Safer Gambling Agent, you'll play a crucial role in managing against our Safer Gambling Customer Policy. This involves having meaningful conversations with our most vulnerable customers. There's also potential to work with three of our brands: Paddy Power, Betfair, and Sky Betting & Gaming.What you’ll do Handle incoming contacts from customers looking to discuss their restrictions or remove self-exclusion, using our Safer Gambling (SG) framework for open and productive conversations.Become an expert in safer gambling practices.Respond promptly and effectively to incoming customer contacts via live chat and/or phone.Use our existing protocols for customers flagged for SG concerns to ensure impactful conversations and take necessary interventions.Contribute to improving the overall safer gambling experience for our customers.
    How You'll do itExperience using or willing to adapt to working with different communication channels and products including live chat, phone and email.A passion for great customer service and commitment to supporting our customers including those who may be vulnerable.Previous experience in customer-facing roles, with a track record of problem-solving and multitasking while prioritising risk management.Excellent written and verbal communication skills in English.Preferable to have previous experience with risk management in customer-facing roles or regulated industries.Competent with IT systems and applications.Strong analytical skills and attention to detail.Ability to process information effectively and present findings clearly and concisely.Manage multiple tasks simultaneously and take proactive control of your workload. Please ensure you are happy with and able to commit to the following before you apply: Shifts may fall anytime between 07:00 and 23:00 UK time. We are a customer-facing team dedicated to safer gambling, acting the moment our safety controls are triggered to protect customers from gambling-related harm. To be there exactly when customers need us most, therefore, evening, weekend, national holiday, and peak event shifts are a definite part of this role.You must be located within commutable distance to the office to accommodate 6 weeks of office-based learning in our Leeds office. We cannot approve any holiday during the training period.Expected start date is 7th May 2026 (tech set up appointment to collect your equipment from the office). Induction starts on the 11th May.We will be in touch with an initial HireVue assessment upon reviewing your application. Please check your junk mail in the event this does not appear in your inbox.Hear it from our SG Team - for insight into the role, take a look at this: What’s on offer A salary of £26,750 per annumFlexible ways of working (minimum of 1-2 days per week in the office)£1,000 learning fundTwice-yearly bonus (with part of it guaranteed!)Pension contribution schemePrivate healthcareAccess to thousands of Udemy coursesInvest via the Company Sharesave Scheme16 hours paid volunteering time per yearUncapped holidayAbout FlutterFlutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to use our significant scale and our challenger attitude to change our industry for the better.By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for all our stakeholders. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan.Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.About Flutter UK & IrelandThe UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola.At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always. We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents —creating a culture that empowers our people to change the game. We see opportunity everywhere and there is always more to discover...We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them. 
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  • Software Engineer - 12 month FTC  

    - Leeds
    Software Engineer - 12 month FTCYour tribeThe Sports Super Tribe is co... Read More
    Software Engineer - 12 month FTCYour tribeThe Sports Super Tribe is comprised of 5 self-sufficient tribes, encompassing over 60 squads of Engineers, QA, and associated roles across Porto, Dublin and Leeds. Together, we are dedicated to delivering fast, distinctive, dynamic, and trusted sports betting experiences, each tribe driven by a clear vision to develop best-in-class customer experiences.As part of this role, you’ll be working with the Reward and Free to Play tribe with the goal to deliver fast, innovative and trusted experiences that enhance player enjoyment, provide valuable rewards and engage our customers by elevating sports betting. Your teamYou’ll be working in a team that understands the Play and Reward technology and knows how to deliver great products that drive the most engaging customer experiences. Providing operational support for the SBG Free to Play apps (web, mobile, and native) and the Sports Generosity systems for all UKI region brands: Sky Betting and Gaming, Paddy Power, Betfair, and Betfair International / Brazil.This position is a 12 month fixed term contract What you’ll doOur Developers know their stuff – they're busy working independently and setting high standards. As a Software Engineer for Frontend, you will play a key role within our Software Development team. You will collaborate closely with the Product Owner to analyse requirements, and design and implement technical solutions or processes. Your responsibilities will include developing high-quality, maintainable code, conducting unit testing, continuously improving existing production systems.You’ll own the delivery of frontend features from design to delivery, contribute to design discussions and help shape engineering best practise, and collaborate with backend teams to create seamless user experiences.You will also contribute to performance optimisation efforts, ensure technical documentation is accurate and up to date, and work to minimize manual tasks by developing automated solutions.How you’ll do itArchitectural & Engineering Contribution: Actively contributing to system architecture discussions, applying design guidance, and upholding best practices in security, quality, and operational excellence within the frontend domain.High-Quality Code & Craftsmanship: Delivering clean, maintainable, and high-quality code, embracing best practices that contribute positively to team standards.Problem Solving & Improvement: Effectively identifying and resolving problems within frontend systems, contributing to removing bottlenecks, and collaborating to build consensus on solutions.Team Collaboration & Growth: Actively developing your own technical skills, supporting colleagues' growth, and contributing to a strong, collaborative, and self-sustaining team environment.User-Centric Operations: Contributing to excellent user support and ensuring frontend system performance meets and enhances user needs.As a Software Engineer, it's not just about the technical knowledge. We value (a lot) a strong set of soft skills - being a team player and promoting a healthy environment within your team is just as important. This means that we'll be expecting a strong set of soft skills as well - excellent communication, common sense, collaboration and a passion for the art of problem-solving. Tech StackOur product’s frontend is built using React, PHP, Node.js, and JavaScript. Experience with these technologies is highly valued. While direct experience with all of them isn’t required, familiarity with modern frontend development practices and a willingness to learn is important — and you should be comfortable working with Java in some parts of the stack.Our teams also work with a variety of technologies including Java, TypeScript, AWS, Kafka, Spring, MySQL, and Kubernetes, providing opportunities to collaborate across the stack.What’s on offero£/€1,000 learning fundoTwice-yearly bonus (with part of it guaranteed!)oUnlimited HolidayoPension contribution schemeoPrivate healthcareoHybrid Working - oAccess to thousands of Udemy coursesoInvest via the Company Sharesave SchemeAbout Flutter UK & IrelandOur division operates four of the most popular and trusted brands in the market: Sky Betting and Gaming, Tombola, Betfair and Paddy Power. Together the Flutter UK&I brands offer market leading entertainment to millions of customers every single week! Over the last couple of decades, they have all ridden the wave of digital betting with industry firsts like ‘cash-out’, ‘Request a Bet’, betting exchanges and free to play games like Soccer Saturday Super 6. Working hereDo you want to work somewhere extraordinary? From the people you spend your days with, to the ground-breaking projects, no two days will be the same.With a philosophy of ‘Together We Are More’ our 7,000+ colleagues come together to form an expert community across technology, product, commercial, data, infrastructure, marketing, and a myriad of subject areas. We listen without judgement, encourage & support, and help build others up. Working at Flutter UK&I means you can be yourself, work how and where suits you best -and let your personality shine!
    We’re working to be an inclusive employer, and we encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role. If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them. Read Less
  • Content Performance & Insights Manager - 12M FTC (Mat Cover)An excitin... Read More
    Content Performance & Insights Manager - 12M FTC (Mat Cover)An exciting opportunity has opened for Content Performance & Insights Manager - 12Month FTC (Mat Cover). The role will be reporting into the Head of Content Growth, you will work closely with the Flutter UKI content team, brand-led Commercial and Marketing functions, and our centralised BI and Customer Insights teams. You will also be a key partner for our 3rd Party content suppliersWhat you’ll doAs Content Performance & Insights manager you will be responsible for optimising the performance of our content using data to drive player engagement, retention, and revenue across our brandsYou will lead the Performance and Insights function within the Content Growth team to deliver ambitious goalsYou will leverage data insights, industry trends, and player feedback to assess game performance and guide strategies to enhance player experiences and maximise profitYou will be responsible for delivering insights and analysis that will drive decisions across the Content team and wider Gaming business, including being responsible for our Content Experimentation roadmap to deliver truly data-driven outcomes for our customersYou will handle the prioritisation and delivery of regular and ad hoc reporting for Gaming stakeholders across the Flutter UKI brandsYou will also have 2 direct reports as part of this role, focussing on personalisation, customer insights and game performance.This is a fast-paced role in a new and dynamic team, which will drive growth through identifying strategic opportunities for existing and new content across the brandsHow you’ll do itPrevious experience and knowledge of online gaming is essential for this roleA background in an analytics or BI role is crucialStrong experience in Looker and PowerBI toolsRedshift experience is desirablePrevious experience in leading a teamStrategy or research background is desirableWhat’s on offer£/€1,000 learning fundTwice-yearly bonus (with part of it guaranteed!)Unlimited HolidayPension contribution schemePrivate healthcareHybrid WorkingAccess to thousands of Udemy coursesInvest via the Company Sharesave SchemeAbout FlutterFlutter is the world’s leading online sports betting and iGaming operator, with a market leading position in the US and across the world. Our ambition is to change our industry for the better, making use of our significant scale and challenger mentality.By Changing the Game, we believe we can deliver long-term growth while promoting a positive, sustainable future for the industry. We are well-placed to do so through the distinctive, global advantages of the Flutter Edge, which gives our brands access to group-wide benefits to stay ahead of the competition, as well as our clear vision for sustainability through our Positive Impact Plan.Flutter operates a diverse portfolio of leading online sports betting and iGaming brands including FanDuel, Sky Betting & Gaming, Sportsbet, PokerStars, Paddy Power, Sisal, tombola, Betfair, MaxBet, Junglee Games and Adjarabet.About Flutter UK & IrelandThe UK & Ireland region of Flutter unites some of the biggest brands in the betting and gaming industry; Betfair, Paddy Power, PokerStars, Sky Betting & Gaming and tombola.At Flutter UK & Ireland, we strive for the next level and drive innovation to set the pace as leaders, putting our customers first, always. We win together through team spirit and unparalleled dedication. When we’re free to be ourselves, we thrive and unleash our unique talents —creating a culture that empowers our people to change the game. We see opportunity everywhere and there is always more to discover...We’re working to be an inclusive employer. We encourage people from all backgrounds, ways of thinking and working to apply. Everyone brings different perspectives and experiences; you don't have to meet all the requirements listed to apply for this role.If you need any adjustments to make this role work for you let us know, and we’ll see how we can accommodate them. Read Less

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