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  • Paralegal (Serious Injury - Southport) (Bronze)  

    Fletchers Solicitors
    - Southport
    Apply Now
    Paralegal (Serious Injury - Southport) (Bronze) Salary: DOE Location:... Read More
    Paralegal (Serious Injury - Southport) (Bronze) Salary: DOE Location: Southport/ Hybrid Paralegal – Serious Injury (Bronze) Salary: DOE Location: Southport/Hybrid ​ Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.
    To assist a Lead Lawyer within the Serious Injury Team with all aspects of their cases with a value up to £100,000 and to ensure that matters are progressed in a timely and efficient manner whilst maximising both damages and costs. The successful candidate will be working on a diverse caseload of multi-track cases ranging from RTA to EL,PL & OL matters. ​ ​In return Fletchers can offer: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​for winning nominees ​ ​About Fletchers Solicitors: Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries. More information about us can be found on our website.  Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​Main Responsibilities: Progress files in line with KPI targets Assist a Lead Lawyer on their cases to ensure matters are progressed in a timely and efficient manner Liaising with clients, experts, barristers, third party solicitors/insurers, police and any other relevant parties as directed Dealing with all aspects of pre and post issue procedures in a timely manner as directed Drafting statements of case, witness statements, application notices, pleadings and instructions Preparing accurate and detailed file notes Helping to maintain case plans and case summaries and taking a proactive approach To research points of law in respect of liability and quantum and take responsibility for researching topics prior to undertaking allocated tasks to ensure accuracy Undertaking and assisting where appropriate telephone negotiations/case management conferences with solicitors/courts as directed Pursue cases to conclusion as directed Attendance at Court, Joint Settlement Meetings, Case Management Conferences and Conferences with or without Counsel. Preparation of trial bundles Helping with/preparing costs instructions sheets and disbursement lists ​Ensuring that an excellent level of client care is maintained ​ ​Essential Skills and Experience:  Good researching and drafting skills ​Sound base knowledge of the law surrounding serious injury and court procedure Good attention to detail, with file management and organisational skills Excellent oral and written communication skills Ability to adapt to the needs of a diverse environment and able to quickly analyse complex information in order to make reasoned decisions. IT competent Excellent time management and organisation skills Preferably previous experience of working in a personal injury department Must be flexible in working hours and able to travel Excellent communication and client care skills Previous legal work experience in the PI field Willingness to work with other teams across the business Willingness to engage in networking and marketing events Buddying new members of the team to help with development
    ​ Desirable Qualifications, Skills and Experience: A law degree or a Graduate Diploma in Law, or a desire to gain legal qualifications via CILEX, paralegal apprenticeship or the SQE routes ​Previous legal work experience in the PI field Driving licence ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ ​ ​ ​ ​ ​ ​ ​ ​ Location: Southport/ Hybrid Salary: DOE Department: Serious Injury Law Closing Date: Fri, 31 Oct 2025 Read Less
    Apply Now

  • Solicitor/Cilex or Equivalent Serious Injury (Bronze) Southport  

    Fletchers Solicitors
    - Southport
    Apply Now
    Solicitor/Cilex or Equivalent Serious Injury (Bronze) Southport Salary... Read More
    Solicitor/Cilex or Equivalent Serious Injury (Bronze) Southport Salary: DOE Location: Southport/ Hybrid Solicitor/CILEX – Serious Injury (Bronze) Salary: DOE Location: Southport/hybrid  Fletchers Solicitors Ltd have a fantastic opportunity to join our growing Team.
    The successful candidate will be responsible for dealing with a complex and diverse caseload of multi-track cases up to a value of £100,000, including RTA, EL, PL and OL matters. You must have a proven track record of successfully taking the lead on cases at this level and be able to progress such cases from inception to conclusion, in line with company policies, KPI’s and legal requirements. ​ In return Fletchers can offer: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​for winning nominees ​ About Fletchers Solicitors: Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing, designed to assist you in achieving your aspirations. Additionally, we have our Associate and Partner programs for senior lawyers and established the Fletchers Foundation to support those who have suffered injuries. More information about us can be found on our website.  Fletchers Group is an inclusive employer with a diverse workforce, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ Main Responsibilities: Ensure that cases are progressed in a timely and commercial manner in line with KPI targets and estimated settlement dates Deal with all aspects of pre and post issue procedures; pursuing cases to conclusion Assess liability at an early stage, make decisions on prospects of case early and keep write offs to a minimum Drafting court documents including pleadings, applications, witness statements and court directions To research points of law and to take responsibility for researching topics prior to undertaking allocated tasks to ensure accuracy Liaise with clients, experts, barristers, third party solicitors and insurers – a willingness to travel to accommodate attendance in person when appropriate Attend Court, Joint Settlement Meetings, Case Management Conferences and Conferences with or without Counsel when necessary and in person when appropriate. Overnight stay may be required in some cases. Accurate time recording Maintain cases in good order in accordance with Lexcel and other quality assurance requirements Ensure that all outstanding actions as per the task list are completed in a timely fashion Delegate tasks as appropriate to your Assistants Assist in the supervision and development of your Assistants and Paralegals across the team Be willing to put forward ideas and to engage in brand development and marketing Mentor new team members when required Maximise all opportunities to escape fixed recoverable costs where applicable Ensure that an excellent level of client care is maintained Engage in brand development and marketing ​ Essential Skills and Experience:  The successful candidate should be at least a newly qualified solicitor or CILEX or with equivalent unqualified experience A proven track record of independently dealing with serious injury, multi-track work up to £100k is essential Experienced at dealing with a diverse range of liability scenarios including EL/PL as well as RTAs and multiple defendants Proven KPI’s in fees recovery, time recording and client care Excellent people and client care skills; a sensitive and professional approach always Experienced in litigation at both County Court and High Court level Sound knowledge of the CPR, litigation process and cost budgeting process Excellent oral and written communication skills Self-motivated and proactive A commercial approach to litigation and case progression Willing to commit to achieving results and meeting deadlines Flexible in working hours and able to travel The ability to work in a team and to mentor other team members Good IT skills, especially in respect of Microsoft Office packages. Previous experience of Proclaim is preferable but not essential Able to liaise and work well with other integral teams across the business Excellent time management Strong commercial awareness Willingness to put forward ideas and to engage in brand development, networking events and marketing ​Desirable Qualifications, Skills and Experience: Experience of proclaim case management system would be desirable Driving licence ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ Location: Southport/ Hybrid Salary: DOE Department: Serious Injury Law Closing Date: Fri, 17 Oct 2025 Read Less
    Apply Now

  • Solicitor or Equivalent EL/PL (Manchester)  

    Fletchers Solicitors
    - Manchester
    Apply Now
    Solicitor or Equivalent EL/PL (Manchester) Salary: DOE Location: Manch... Read More
    Solicitor or Equivalent EL/PL (Manchester) Salary: DOE Location: Manchester/Hybrid Solicitor or Equivalent (EL/PL) ​ ​Location: Manchester / Hybrid ​ Join Fletchers as an ELPL Solicitor and Elevate Your Legal Career! Are you a dedicated legal professional with a passion for managing fast-track ELPL (Employers’ Liability/Public Liability) cases? At Fletchers, we’re seeking a skilled ELPL Solicitor to join our dynamic team. In this role, you’ll take on the responsibility of running a caseload of Fast Track claims, ensuring they are managed efficiently, aligned with company policies, and in compliance with legal requirements. You’ll also work collaboratively with other team members, providing support where needed to achieve the best outcomes for our clients. ​ What You’ll Do: Handle a diverse Fast Track caseload, maintaining a high standard of legal service and client care. Work within established company policies and keep up-to-date with evolving legal standards and industry best practices. Collaborate and provide assistance to colleagues, contributing to the team’s success. ​ What We’re Looking For: Proven experience in ELPL and Fast Track claims management. Strong organisational and communication skills with a client-focused approach. A proactive team player who is eager to grow within a supportive and forward-thinking legal team. ​ Fletchers can offer: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you reach the maximum long service awards which are awarded after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards for winning nominees ​ Main Responsibilities: Ensure that cases are progressed in a timely and efficient manner. Progress files in line with KPI Targets Liaising with clients, experts, barristers, third party solicitors and insurers as necessary. Dealing with all aspects of pre and post issue procedures in a timely and cost-effective manner. Pursuing cases to conclusion. Ensuring all actions as per Proclaim Action List are completed in a timely fashion. Accurate time recording. Maintaining client files in good order in accordance with Lexcel and other quality assurance requirements. Supervision of junior team members ​ The above list is not exhaustive of any other tasks, which may be required. Essential Skills and Experience: Up to date knowledge of running a Fast Track case load. Knowledge and understanding of the Pre-Action Protocol and Civil Procedure Rules Knowledge and understanding of the MOJ Portal process, the ‘six pack’ Regulations, the Health and Safety at Work Act 1974, the Occupiers’ Liability Act 1957, The Highways Act 1980. Litigation experience including running cases to Trial, being able to take the lead on cases Knowledgeable understanding of funding, assisting, and taking the lead in sign ups Case Planning, identifying experts of the right disciplines, being proactive Excellent court skills, being able to prepare and commence proceedings, Pre-Action Disclosure Applications, Infant Settlement Hearings, attending CMCs, prepare directions, dealing with Cost Budgets where appropriate, liaising with Part 35 experts, lay witness, ensuring continuity Excellent people and client care skills Excellent oral and written communication skills Innovative and Proactive Flexible and willing to commit to achieving results and meeting deadlines The ability to work in a team Full Driving Licence ​ About Fletchers Solicitors: Fletchers is a growing law firm specialising in personal injury and clinical negligence law, with excellent rankings with both the Legal 500 and Chambers & Partners. Following several acquisitions, we have transformed into the Fletchers Group, with ambitious plans for further expansion. Situated in the North-West of the UK, our offices are located in Manchester, Liverpool, Southport, Leeds, Bolton, and Cambridge. Many of our colleagues enjoy the flexibility of hybrid work arrangements. We offer a great work-life balance, attractive benefits, apprenticeship or training contract opportunities, and avenues for internal progression. Currently, approximately 10% of our colleagues participate in apprenticeships or training contracts, additionally, we have our Associate and Partner programs for senior lawyers marking a milestone for us as we continue to improve our Learning & Development programs. Our culture is nurturing and designed to assist you in achieving your aspirations. Fletchers have also established the Fletchers Foundation to support those who have suffered injuries. Fletchers Group is an inclusive employer with a diverse work force, which is why we welcome applications from all diversity groups and backgrounds. We’re committed to providing a culture and environment where everyone can thrive. Fletchers understand and celebrate that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. Location: Manchester/Hybrid Salary: DOE Department: PI ELPL Closing Date: Fri, 07 Nov 2025 Read Less
    Apply Now

  • Fixed Recoverable Costs Team Member  

    Fletchers Solicitors
    - Manchester
    Apply Now
    Fixed Recoverable Costs Team Member Salary: DOE Location: Manchester/L... Read More
    Fixed Recoverable Costs Team Member Salary: DOE Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Role: Fixed Recoverable Costs Team Member Location- We are predominantly based in the North West of England, with offices in Manchester, Liverpool, Leeds, Bolton & Southport, as well as a team in Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. Join Our Costs Recovery Team as an FRC Team Member – Hybrid Working | Great Culture & Benefits Are you detail-driven with a passion for accuracy and process? Fletchers Solicitors is looking for a dedicated Fixed Recoverable Costs (FRC) Team Member to support our dynamic Costs Recovery team. In this essential role, you’ll prepare and process Fixed Recoverable Costs schedules and Final Statute Bills (FSB), ensuring precise records and effective communication with clients, insurers, and third parties. This hybrid opportunity offers the perfect blend of flexibility and collaboration, backed by a supportive team culture and excellent company benefits. If you enjoy balancing administrative tasks with analytical problem-solving, and want to contribute to the smooth and efficient recovery of legal costs in a leading law firm, we’d love to hear from you. In return Fletchers can offer: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​ for winning nominees ​ Main Responsibilities: Prepare schedules of Fixed Recoverable Costs (FRC) in accordance with current legislation and practice. Draft Final Statute Bills (FSB) and ensure accuracy in cost calculations and presentation. Review and check FSBs and FRC schedules prepared by others to ensure compliance and accuracy. Locate and compile disbursement vouchers to support claimed costs. Send prepared cost schedules and FSBs to the paying party and maintain clear communication. Maintain comprehensive and up-to-date records of all prepared FSBs and FRC schedules. Proactively chase responses from paying parties regarding submitted schedules. Address preliminary issues or queries raised by third parties concerning submitted costs (training provided). Monitor cost recovery progress and provide regular updates to the team supervisor/manager. Refer complex or unresolved cases to the supervisor for further review or escalation. Assist in the drafting of short-form FRC bills of costs as required (training provided). ​ ​ Essential Skills and Experience:  Proficient in Microsoft Word, Excel, and Proclaim case management systems. Strong attention to detail with the ability to keep accurate and organised records. Effective communicator, both in writing and verbally. Ability to work independently as well as collaboratively within a team. Good time management and prioritisation skills. ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ About Fletchers Group Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​ ​ ​ ​ ​ ​ Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Salary: DOE Department: Costs Closing Date: Fri, 31 Oct 2025 Read Less
    Apply Now

  • Fixed Recoverable Costs Team Member  

    Fletchers Solicitors
    - Leeds
    Apply Now
    Fixed Recoverable Costs Team Member Salary: DOE Location: Manchester/L... Read More
    Fixed Recoverable Costs Team Member Salary: DOE Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Role: Fixed Recoverable Costs Team Member Location- We are predominantly based in the North West of England, with offices in Manchester, Liverpool, Leeds, Bolton & Southport, as well as a team in Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. Join Our Costs Recovery Team as an FRC Team Member – Hybrid Working | Great Culture & Benefits Are you detail-driven with a passion for accuracy and process? Fletchers Solicitors is looking for a dedicated Fixed Recoverable Costs (FRC) Team Member to support our dynamic Costs Recovery team. In this essential role, you’ll prepare and process Fixed Recoverable Costs schedules and Final Statute Bills (FSB), ensuring precise records and effective communication with clients, insurers, and third parties. This hybrid opportunity offers the perfect blend of flexibility and collaboration, backed by a supportive team culture and excellent company benefits. If you enjoy balancing administrative tasks with analytical problem-solving, and want to contribute to the smooth and efficient recovery of legal costs in a leading law firm, we’d love to hear from you. In return Fletchers can offer: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​ for winning nominees ​ Main Responsibilities: Prepare schedules of Fixed Recoverable Costs (FRC) in accordance with current legislation and practice. Draft Final Statute Bills (FSB) and ensure accuracy in cost calculations and presentation. Review and check FSBs and FRC schedules prepared by others to ensure compliance and accuracy. Locate and compile disbursement vouchers to support claimed costs. Send prepared cost schedules and FSBs to the paying party and maintain clear communication. Maintain comprehensive and up-to-date records of all prepared FSBs and FRC schedules. Proactively chase responses from paying parties regarding submitted schedules. Address preliminary issues or queries raised by third parties concerning submitted costs (training provided). Monitor cost recovery progress and provide regular updates to the team supervisor/manager. Refer complex or unresolved cases to the supervisor for further review or escalation. Assist in the drafting of short-form FRC bills of costs as required (training provided). ​ ​ Essential Skills and Experience:  Proficient in Microsoft Word, Excel, and Proclaim case management systems. Strong attention to detail with the ability to keep accurate and organised records. Effective communicator, both in writing and verbally. Ability to work independently as well as collaboratively within a team. Good time management and prioritisation skills. ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ About Fletchers Group Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​ ​ ​ ​ ​ ​ Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Salary: DOE Department: Costs Closing Date: Fri, 31 Oct 2025 Read Less
    Apply Now

  • Head of Technical Projects  

    Fletchers Solicitors
    - Bolton
    Apply Now
    Head of Technical Projects Salary: DOE Location: Manchester/Liverpool/... Read More
    Head of Technical Projects Salary: DOE Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Head of Technical Projects – Fletchers Solicitors Office Locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton, and Cambridge Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. Shape integrations, lead change, deliver impact. Are you a technology leader with a passion for delivering impactful change? At Fletchers Solicitors, we are seeking a Head of Technical Projects to drive the successful technical delivery of high-profile M&A integrations and key technology initiatives. This hands-on senior position demands deep expertise in infrastructure and Microsoft Azure, coupled with a solid understanding of development practices. You will take ownership of end-to-end solution delivery, shaping technical execution while coordinating cross-functional virtual teams of developers, infrastructure specialists, and support engineers. Although this role carries the title of “Head of,” it is not a traditional line management position. Instead, you will provide technical leadership without boundaries, forming and guiding collaborative delivery teams to achieve outcomes. Working in close partnership with business Project Managers and Business Analysts, you will ensure technology change is executed seamlessly, reliably, and with measurable business impact. If you are an influential technical leader who thrives in complex transformation environments and enjoys turning strategy into delivery, we would love to hear from you. Personal Attributes Hands-on and delivery-focused with a pragmatic approach. Comfortable working at both strategic and detailed technical levels. Collaborative and influential, able to lead without line authority. Resilient and adaptable, particularly in fast-paced M&A environments. Strong communicator, able to translate technical solutions into clear understanding. ​ In return Fletchers offers: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​ for winning nominees A genuinely supportive and friendly culture Ongoing training and professional development opportunities ​ ​ Main Responsibilities: Lead the technical delivery workstreams of M&A integrations and selected technology change initiatives, ensuring successful execution from due diligence to post-merger consolidation. Own the technical delivery plan: define tasks, allocate resources, track progress, and manage risks/issues for technical streams. Provide hands-on technical expertise and input as needed across infrastructure, Azure cloud, and development, ensuring solutions are secure, scalable, and business-aligned. Solution design: lead the HLD/LLD and non-functional requirements; obtain infra/security design approval from the Head of Infrastructure & Security. M&A due diligence: assess target environments (infrastructure, Azure, security posture, data flows), identify remediation items, and plan secure integration/migration paths. Build and lead virtual technical teams drawn from across IT and business functions, motivating and directing colleagues without direct line management responsibility. Collaborate with Project Managers (overall governance) and Business Analysts (requirements capture) to deliver joined-up outcomes. Act as the primary escalation point for technical delivery issues within projects. Manage technical dependencies and ensure effective integration with business operations during M&A activities. Partner with the Technical & Operations Director on scope/priorities and provide concise, risk-based status and RAID reporting. Ensure strong governance and documentation for technical designs, decisions, and delivery. Drive continuous improvement in technical project delivery, embedding lessons learned into future initiatives Essential Skills and Experience:  Technical Expertise (Essential): Proven background in infrastructure and IT operations. Strong Microsoft Azure skills (IaaS, PaaS, identity, and hybrid environments). Understanding of application development practices. Experience with data migration and systems consolidation. Awareness of cybersecurity principles and compliance standards. ​ Project & Delivery Skills (Essential): Demonstrable success delivering technical projects, including M&A integrations. Ability to plan and manage technical workstreams, aligning with wider project governance. Skilled in leading virtual/matrix teams and coordinating vendors. Strong stakeholder management, influencing at all levels of the organisation. Excellent organisational and problem-solving skills. PRINCE2 or similar Project certification ​ ​Desirable Skills and Experience: Experience in the legal sector or other regulated industries. Knowledge of Proclaim or equivalent case management systems. Familiarity with ISO 27001 / Cyber Essentials Plus frameworks. Technical Certification such as Azure Solutions Architect, ITIL, TOGAF. ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ ​About Fletchers Group Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​ ​ ​ ​ ​ ​ ​ Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Salary: DOE Department: Technology Closing Date: Fri, 31 Oct 2025 Read Less
    Apply Now

  • Head of Technical Projects  

    Fletchers Solicitors
    - Leeds
    Apply Now
    Head of Technical Projects Salary: DOE Location: Manchester/Liverpool/... Read More
    Head of Technical Projects Salary: DOE Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Head of Technical Projects – Fletchers Solicitors Office Locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton, and Cambridge Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. Shape integrations, lead change, deliver impact. Are you a technology leader with a passion for delivering impactful change? At Fletchers Solicitors, we are seeking a Head of Technical Projects to drive the successful technical delivery of high-profile M&A integrations and key technology initiatives. This hands-on senior position demands deep expertise in infrastructure and Microsoft Azure, coupled with a solid understanding of development practices. You will take ownership of end-to-end solution delivery, shaping technical execution while coordinating cross-functional virtual teams of developers, infrastructure specialists, and support engineers. Although this role carries the title of “Head of,” it is not a traditional line management position. Instead, you will provide technical leadership without boundaries, forming and guiding collaborative delivery teams to achieve outcomes. Working in close partnership with business Project Managers and Business Analysts, you will ensure technology change is executed seamlessly, reliably, and with measurable business impact. If you are an influential technical leader who thrives in complex transformation environments and enjoys turning strategy into delivery, we would love to hear from you. Personal Attributes Hands-on and delivery-focused with a pragmatic approach. Comfortable working at both strategic and detailed technical levels. Collaborative and influential, able to lead without line authority. Resilient and adaptable, particularly in fast-paced M&A environments. Strong communicator, able to translate technical solutions into clear understanding. ​ In return Fletchers offers: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​ for winning nominees A genuinely supportive and friendly culture Ongoing training and professional development opportunities ​ ​ Main Responsibilities: Lead the technical delivery workstreams of M&A integrations and selected technology change initiatives, ensuring successful execution from due diligence to post-merger consolidation. Own the technical delivery plan: define tasks, allocate resources, track progress, and manage risks/issues for technical streams. Provide hands-on technical expertise and input as needed across infrastructure, Azure cloud, and development, ensuring solutions are secure, scalable, and business-aligned. Solution design: lead the HLD/LLD and non-functional requirements; obtain infra/security design approval from the Head of Infrastructure & Security. M&A due diligence: assess target environments (infrastructure, Azure, security posture, data flows), identify remediation items, and plan secure integration/migration paths. Build and lead virtual technical teams drawn from across IT and business functions, motivating and directing colleagues without direct line management responsibility. Collaborate with Project Managers (overall governance) and Business Analysts (requirements capture) to deliver joined-up outcomes. Act as the primary escalation point for technical delivery issues within projects. Manage technical dependencies and ensure effective integration with business operations during M&A activities. Partner with the Technical & Operations Director on scope/priorities and provide concise, risk-based status and RAID reporting. Ensure strong governance and documentation for technical designs, decisions, and delivery. Drive continuous improvement in technical project delivery, embedding lessons learned into future initiatives Essential Skills and Experience:  Technical Expertise (Essential): Proven background in infrastructure and IT operations. Strong Microsoft Azure skills (IaaS, PaaS, identity, and hybrid environments). Understanding of application development practices. Experience with data migration and systems consolidation. Awareness of cybersecurity principles and compliance standards. ​ Project & Delivery Skills (Essential): Demonstrable success delivering technical projects, including M&A integrations. Ability to plan and manage technical workstreams, aligning with wider project governance. Skilled in leading virtual/matrix teams and coordinating vendors. Strong stakeholder management, influencing at all levels of the organisation. Excellent organisational and problem-solving skills. PRINCE2 or similar Project certification ​ ​Desirable Skills and Experience: Experience in the legal sector or other regulated industries. Knowledge of Proclaim or equivalent case management systems. Familiarity with ISO 27001 / Cyber Essentials Plus frameworks. Technical Certification such as Azure Solutions Architect, ITIL, TOGAF. ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ ​About Fletchers Group Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​ ​ ​ ​ ​ ​ ​ Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Salary: DOE Department: Technology Closing Date: Fri, 31 Oct 2025 Read Less
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  • Solicitor or Equivalent (Clinical Negligence Grade B - Northampton)  

    Fletchers Solicitors
    - Northampton
    Apply Now
    Solicitor or Equivalent (Clinical Negligence Grade B - Northampton) Sa... Read More
    Solicitor or Equivalent (Clinical Negligence Grade B - Northampton) Salary: DOE Location: Northampton/Hybrid Solicitor or Equivalent (Clinical Negligence Grade B) ​Location- ​Northampton/Hybrid Shape lives. Build your career. Thrive with us. At Fletchers Group, we’re more than just a law firm – we’re a team united by purpose. Our Clinical Negligence department is growing, and we’re looking for a talented Grade B Solicitor (or equivalent) to join us in delivering life-changing results for our clients. Here, you’ll manage your own caseload with the trust and autonomy you deserve, while having the backing of a highly skilled, collaborative team – including APIL, AvMA, and Law Society Clinical Negligence Panel members. You’ll get the best of both worlds: the independence to shape your cases and the support of colleagues who genuinely want you to succeed. Bring your expertise, your passion for client care, and your drive for excellence – and we’ll give you the platform to make a real impact. Fletchers Group – where your work changes lives. ​ In return Fletchers offers: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​ for winning nominees A genuinely supportive and friendly culture Ongoing training and professional development opportunities ​ Main Responsibilities: Accountable for: Accountable for running an individual caseload. Providing support, guidance, and assistance to the team to deliver outstanding service to clients. Contribute to proactive and commercial case management and progression across the team. Supporting the Team Leader/Head of Department in ensuring the delivery of the team’s financial and performance KPIs Effective and thorough time recording ​ Responsible for: Discussing and agreeing case tactics and planning with the Team Leader/Head of Department and members of the team Identifying and driving cases which are ready for LOC, settlement, and service within the team. Working with the team to ensure that relevant information is being collected and collated to enable the progression of the case. Management of a caseload in a proactive commercial manner Co-ordinating the progression of cases with all internal and external parties Drafting of legal documentation including LOC, letters of instruction Negotiating settlement and the issuing and service of proceedings should it be required. Litigation of claims as required. Overseeing the documentation and correspondence produced by the team. Advising the team on any technical issues arising from their cases with support from Team Leader/Head of Department. When necessary be expected to attend conferences with counsel, meetings with clients and court outside standard hours Take part in business development activities and contribute ideas and articles ​ Essential Skills and Experience:  Recent experience of handling a case load 5 years+ PQE or equivalent experience working in Clinical Negligence Excellent organisational and time management skills Excellent communication and drafting skills Excellent IT skills especially in respect of Microsoft Office packages, proclaim and excel. Excellent attention to detail Strong commercial awareness within a legal environment Ability to work well with junior team members, providing coaching and mentoring. Flexible and willing to commit to achieving results and meeting deadlines. Excellent Client Care Skills Successful candidates will be resilient and have experience of managing challenging situations A full clean driving licence is desirable. ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ About Fletchers Group Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We work across England, with offices currently in Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton and Cambridge. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​ ​ ​ ​ ​ ​ ​ Location: Northampton/Hybrid Salary: DOE Department: Clinical Negligence Closing Date: Fri, 07 Nov 2025 Read Less
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  • Head of Technical Projects  

    Fletchers Solicitors
    - Manchester
    Apply Now
    Head of Technical Projects Salary: DOE Location: Manchester/Liverpool/... Read More
    Head of Technical Projects Salary: DOE Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Head of Technical Projects – Fletchers Solicitors Office Locations: Manchester, Liverpool, Leeds, Bolton, Southport, Newcastle, Reading, Birmingham, Northampton, and Cambridge Hybrid working available – with the flexibility to work from home and collaborate in-office when needed. We believe we offer our colleagues the best hybrid and flexible working practices, balancing working from home with time collaborating and socialising with colleagues in our modern offices. Shape integrations, lead change, deliver impact. Are you a technology leader with a passion for delivering impactful change? At Fletchers Solicitors, we are seeking a Head of Technical Projects to drive the successful technical delivery of high-profile M&A integrations and key technology initiatives. This hands-on senior position demands deep expertise in infrastructure and Microsoft Azure, coupled with a solid understanding of development practices. You will take ownership of end-to-end solution delivery, shaping technical execution while coordinating cross-functional virtual teams of developers, infrastructure specialists, and support engineers. Although this role carries the title of “Head of,” it is not a traditional line management position. Instead, you will provide technical leadership without boundaries, forming and guiding collaborative delivery teams to achieve outcomes. Working in close partnership with business Project Managers and Business Analysts, you will ensure technology change is executed seamlessly, reliably, and with measurable business impact. If you are an influential technical leader who thrives in complex transformation environments and enjoys turning strategy into delivery, we would love to hear from you. Personal Attributes Hands-on and delivery-focused with a pragmatic approach. Comfortable working at both strategic and detailed technical levels. Collaborative and influential, able to lead without line authority. Resilient and adaptable, particularly in fast-paced M&A environments. Strong communicator, able to translate technical solutions into clear understanding. ​ In return Fletchers offers: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​ for winning nominees A genuinely supportive and friendly culture Ongoing training and professional development opportunities ​ ​ Main Responsibilities: Lead the technical delivery workstreams of M&A integrations and selected technology change initiatives, ensuring successful execution from due diligence to post-merger consolidation. Own the technical delivery plan: define tasks, allocate resources, track progress, and manage risks/issues for technical streams. Provide hands-on technical expertise and input as needed across infrastructure, Azure cloud, and development, ensuring solutions are secure, scalable, and business-aligned. Solution design: lead the HLD/LLD and non-functional requirements; obtain infra/security design approval from the Head of Infrastructure & Security. M&A due diligence: assess target environments (infrastructure, Azure, security posture, data flows), identify remediation items, and plan secure integration/migration paths. Build and lead virtual technical teams drawn from across IT and business functions, motivating and directing colleagues without direct line management responsibility. Collaborate with Project Managers (overall governance) and Business Analysts (requirements capture) to deliver joined-up outcomes. Act as the primary escalation point for technical delivery issues within projects. Manage technical dependencies and ensure effective integration with business operations during M&A activities. Partner with the Technical & Operations Director on scope/priorities and provide concise, risk-based status and RAID reporting. Ensure strong governance and documentation for technical designs, decisions, and delivery. Drive continuous improvement in technical project delivery, embedding lessons learned into future initiatives Essential Skills and Experience:  Technical Expertise (Essential): Proven background in infrastructure and IT operations. Strong Microsoft Azure skills (IaaS, PaaS, identity, and hybrid environments). Understanding of application development practices. Experience with data migration and systems consolidation. Awareness of cybersecurity principles and compliance standards. ​ Project & Delivery Skills (Essential): Demonstrable success delivering technical projects, including M&A integrations. Ability to plan and manage technical workstreams, aligning with wider project governance. Skilled in leading virtual/matrix teams and coordinating vendors. Strong stakeholder management, influencing at all levels of the organisation. Excellent organisational and problem-solving skills. PRINCE2 or similar Project certification ​ ​Desirable Skills and Experience: Experience in the legal sector or other regulated industries. Knowledge of Proclaim or equivalent case management systems. Familiarity with ISO 27001 / Cyber Essentials Plus frameworks. Technical Certification such as Azure Solutions Architect, ITIL, TOGAF. ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. ​ ​About Fletchers Group Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​ ​ ​ ​ ​ ​ ​ Location: Manchester/Liverpool/Bolton/Leeds/Southport/Hybrid Salary: DOE Department: Technology Closing Date: Fri, 31 Oct 2025 Read Less
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  • Technical Support Developer  

    Fletchers Solicitors
    - Southport
    Apply Now
    Technical Support Developer Salary: DOE Location: Southport/Manchester... Read More
    Technical Support Developer Salary: DOE Location: Southport/Manchester/Hybrid Technical Support Developer Location: Manchester or Southport (2 days per week in the office) Hybrid working available – At Fletchers Group, we pride ourselves on offering our colleagues the very best hybrid and flexible working practices. ​balance the flexibility of working from home with the collaboration, innovation, and social connection of our modern office spaces. Join Our Team as a Technical Support Developer We’re excited to be growing our Technology Team and have a fantastic opportunity for a proactive and driven Technical Support Developer. In this pivotal role, you’ll act as the crucial link between our Technical Support and Development teams—serving as an escalation point for support technicians while also providing hands-on technical input for our developers. You’ll work across a variety of systems, with particular focus on Proclaim and the core tools that underpin our business operations. This is a role with real impact and scope to grow. If you’re ready to take ownership, bring fresh ideas, and make a lasting difference in a fast-paced and innovative environment, we’d love to hear from you. In return Fletchers offers: 35 hours working week Bonus scheme (subject to targets being met) 35 days holiday a year including bank holidays and Christmas Closure, you also have an option to purchase up to 3 extra days’ holiday per year, until you long service award the 3 days after your 5th, 7th, and 9th full year of employment Pension scheme with tax-efficient salary sacrifice option Life Assurance Policy Medicash policy to cover some dental, optical and other medical expenses Company sick pay Enhanced Maternity, Paternity and IVF schemes Flexible, agile working environment with a positive work-life balance Varied calendar of funded company social events (check out Fletchers Group on LinkedIn) Monthly voucher awards​ for winning nominees A genuinely supportive and friendly culture ​Ongoing training and professional development opportunities ​ Main Responsibilities: System Maintenance & Support: To provide general day to day support for users of the Proclaim management System. Dealing with support requests from the internal Helpdesk seeing matters through to resolution. To build relationships with the Service Desk and the Wider Development team with a primary responsibility to manage the Incidents and Problems logged via the Service Desk Portal for all proclaim issues triaged from 1st and 2nd line. Assist in the maintenance and troubleshooting of existing systems. Help identify and resolve issues, bugs, and performance bottlenecks to ensure the smooth operation of production systems. Software Development: Assist in the design, development, and testing solutions of the Proclaim case management software as well as other applications and systems under the guidance of senior developers. Write clean, efficient, and maintainable code following best practices. Agile Collaboration: Working in an Agile framework, including daily stand-ups, sprint planning/refinement, sprint reviews and retrospectives. Documentation: Contribute to the documentation of code, processes, and solutions for future reference. Ensure that work is appropriately documented to support ongoing development and team knowledge sharing. Training: Ensure the Service Desk team are equipped with dealing with incidents arising from workflows Quality Assurance: Help write tests and participate in code reviews to ensure quality and reliability. ​ ​ Essential Skills and Experience:  Proclaim Developer Experience. Strong problem solving and analytical skills with an attention to detail. Excellent verbal communication skills with a proactive and positive manner Teamwork: Ability to work collaboratively in a multidisciplinary team, fostering a positive and productive working environment. Attention to Detail: Ability to write clean, well-structured, and maintainable work with a focus on quality. Curiosity & Learning: A strong desire to learn new technologies, tools and methodologies to enhance skills and develop. Work Ethic: Self-motivated with the ability to work independently and with a wider team. ITIL: Understanding ITIL framework, particularly the flow from incident to change Proclaim: Able to use Proclaim to a proficient level ​ We reserve the right to close this role before the date specified depending on the calibre and volume of candidates. About Fletchers Group Fletchers is a fast-growing, dynamic law firm specialising in personal injury and clinical negligence law, with outstanding rankings in both The Legal 500 and Chambers & Partners. Following several strategic acquisitions, we’ve evolved into the Fletchers Group, with ambitious plans for continued growth and innovation. We aspire to be the best place to work in the legal sector. Our workplace culture is inclusive, informal, and supportive, with a strong focus on colleague wellbeing and happiness. We are proud to offer some of the best hybrid and flexible working arrangements in the industry — because we understand that balance drives performance. At Fletchers, we also value connection and collaboration. We create exciting opportunities for teams to come together and thrive. Whether you’re starting your career or aiming for leadership, you’ll find a clear path to progress and development here — from apprenticeships and professional qualifications to senior roles and Partnership. We seek out a broad range of challenging, high-quality legal work, enabling our people to build meaningful and progressive careers. And we don’t just talk about development — we invest in it, with a significant proportion of our colleagues working towards relevant qualifications at any given time. We reward those who help build our success and live our values. Our benefits package is designed to grow with you, offering real opportunities to share in our long-term strength. Our base pay and bonus structure is built to recognise and reward high performance. Join us and be part of a law firm that’s not only growing, but redefining what it means to work in legal services. Fletchers Group is an inclusive employer with a diverse workforce: we welcome applications from any and all backgrounds. We’re committed to providing a culture and environment where everyone can thrive, understanding and celebrating that no colleague is the same. We’re proud of our work on the Disability Confident scheme, and we are signing up to other diversity standards to reflect our ethos. ​ ​ ​ ​ ​ ​ ​ ​ Location: Southport/Manchester/Hybrid Salary: DOE Department: Technology Closing Date: Fri, 31 Oct 2025 Read Less
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