Supervisor - Newcastle
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.Finding the fearless.
To stay ambitious, we are looking for a driven Supervisor to join the team in Newcastle.
Job Description
The responsibility.Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashionConfident demonstrating/ applying products to customers while making recommendations to achieve sales and targetsDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsPassionate about the industry and trendsSelf-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as requiredPro-actively engage with clients to develop customer loyaltyContact clients with information on new ranges, products and instore eventsOwn the planning and delivery of in-store events in conjunction with the store and brandsMaintain high standards of visual presentation in stores by making sure displays are kept clean and tidyMaintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all timesSupport with stock counts and other operational dutiesBe a Brand Expert through positive promotion of product and company image at all timesLead by example to support and coach the brand ambassadorsSupport the store management teamDevelop strong relationships with brand representativesPerform as a team player, participating in all activities to contribute to the store objectivesEnsure compliance with all policies and proceduresChampion our company culture and values
Qualifications
An opportunity like this is for the fearless.
The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:
Think without limits and take the team with you
You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it's the best option for the business.
Own it and back it
You will take pride in what you do with confidence, but not overconfidence. It's important you take ownership of your decisions, stand by your convictions and reason with contradiction.
Not hesitate and act with purpose
You will ask for forgiveness - not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.
Be commercial and customer-focused.
You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile.Experience leading a team in a fast paced environmentDemonstrates a high level of personal energyConfident, assertive and personablePositive and enthusiastic with a can do attitudeGreat communication skillsSelf-driven to upskill and learnResilient and resourcefulA natural coach and leader
Additional Information
The Rewards:Basic rate salary 30,222 per annum28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discountWeekly/Monthly & Quarterly Commercial BonusesCommission led bonuses across a wide range of productsLong Service awardsDiscounted Gym membership
(Template 2025) Casual Sales Assistant - Flannels - St helens
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Job Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our TeamKey Contribution AreasTo greet customer with a sincere and warm welcome and ensure they are aware you are there to helpAsk open questions to find out customers needsTo recommend, select and locate the correct merchandise for the customers needsTo provide information about in store offers, promotions and store cardsTo receive and process cash and card transactionsBe aware of latest trends and remain fully updated on product knowledgeMaintain a customer friendly and customer focused environment at all times.Guarantee a high level of customer service at all times.Educate and guide customers about Flannels, the brands and the product we sell.Offer alternatives and add on sales as and when necessaryEnsure store standards are complete and the store is prepared for the next trading dayComply with all Flannels policies and procedures at all times.
Qualifications
Skills and KnowledgeExcellent communication skillsAble to work effectively within a team environmentCustomer focusedPersonal QualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerFashion conscious and trend awareFlexible and reliable
Additional Information
At Flannels, we live by our core values:Think Without Limits - Move fast, take bold action, and bring the team along with you.Own It and Back Yourself - Take responsibility for your role, master the basics, and drive results.Be Relevant - Stay connected to our people, our partners, and the planet.This role offers flexible working hours, which may vary from week to week. There may be periods when no hours are available.We may close this vacancy early if we receive a high volume of applications. To avoid missing out, we encourage you to apply as soon as possible.
Supervisor - Norwich
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.Finding the fearless.
To stay ambitious, we are looking for a driven Supervisor to join the team in Norwich.
Job Description
The responsibility.Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashionConfident demonstrating/ applying products to customers while making recommendations to achieve sales and targetsDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsPassionate about the industry and trendsSelf-driven to develop and maintain your own product knowledge using brand and store product information, education materials and attending training as requiredPro-actively engage with clients to develop customer loyaltyContact clients with information on new ranges, products and instore eventsOwn the planning and delivery of in-store events in conjunction with the store and brandsMaintain high standards of visual presentation in stores by making sure displays are kept clean and tidyMaintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all timesSupport with stock counts and other operational dutiesBe a Brand Expert through positive promotion of product and company image at all timesLead by example to support and coach the brand ambassadorsSupport the store management teamDevelop strong relationships with brand representativesPerform as a team player, participating in all activities to contribute to the store objectivesEnsure compliance with all policies and proceduresChampion our company culture and values
Qualifications
An opportunity like this is for the fearless.
The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles - you will:
Think without limits and take the team with you
You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it's the best option for the business.
Own it and back it
You will take pride in what you do with confidence, but not overconfidence. It's important you take ownership of your decisions, stand by your convictions and reason with contradiction.
Not hesitate and act with purpose
You will ask for forgiveness - not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.
Be commercial and customer-focused.
You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision. Candidate Profile.Experience leading a team in a fast paced environmentDemonstrates a high level of personal energyConfident, assertive and personablePositive and enthusiastic with a can do attitudeGreat communication skillsSelf-driven to upskill and learnResilient and resourcefulA natural coach and leader
Additional Information
The Rewards:Basic rate salary 30,222 per annum28 days holiday a year inclusive of bank holidays 20% Staff Discount across all Frasers group Stores 50% in store uniform discountWeekly/Monthly & Quarterly Commercial BonusesCommission led bonuses across a wide range of productsLong Service awardsDiscounted Gym membership
Menswear Supervisor - Flagship Store - Liverpool
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels. With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.Finding the fearless.
To stay ambitious, we are looking for a driven Supervisor to join our team on the Menswear Floor in our Flagship store in Liverpool.
Job Description
The opportunity.
As a Supervisor, you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for beauty and for delivering a world class client experience. You will coach and develop , You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.The responsibility.Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise Confident making recommendations to achieve sales and targetsDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsPassionate about the industry and trendsSelf-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials and attending training as requiredPro-actively engage with clients to develop customer loyaltyContact clients with information on new ranges, products and instore eventsOwn the planning and delivery of in-store events in conjunction with the store and brandsMaintain high standards of visual presentation in stores Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all timesSupport with stock counts and other operational dutiesBe a Brand Expert through positive promotion of product and company image at all timesLead by example to support and coach the sales teamSupport the store management teamDevelop strong relationships with brand representativesPerform as a team player, participating in all activities to contribute to the store objectivesEnsure compliance with all policies and proceduresChampion our company culture and values
Qualifications
The person.
All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer service
Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environmentCandidate Profile.Demonstrates a high level of personal energyConfident, assertive and personablePositive and enthusiastic with a can do attitudeGreat communication skillsSelf-driven to upskill and learnResilient and resourcefulA natural coach and leader
Additional Information
The Rewards:Basic rate salary 30,222 per annumWeekly/Monthly & Quarterly Commercial BonusesStocktake BonusesCommission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionLong Service awardsJoin the Fearless1000 Incentive Scheme watch THIS video to find out moreWe offer a wide range of Development Courses with National Qualifications28 Days Holiday50% Instore Uniform DiscountDiscounted Gym membershipCycle to work schemeGroup Wide 20% Discount across all Frasers Group brandsThis role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount
Store Manager - Fixed Term Contract - Mansfield
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.We are now looking for a Store Manager to join the team in our Head Office Store in Shirebrook, Mansfield on a 9 month fixed term basis.
Job Description
Maximise turnover to exceed required targets and identify opportunities to continually improve performanceManage and motivate the performance of the team to ensure sales targets are met and exceededBe a strong presence on the shop floor to drive sales both personally and through the teamEnsure exceptional customer service is delivered at all timesEnsure all members of the team have the tools and knowledge to deliver the key business objectivesManage the presentation and merchandising of seasonal stock in line with Head Office directivesMaintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitorsEnsuring all paperwork, policies and procedures are carried out efficiently and accuratelyDrive and deliver KPI'sCarry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Qualifications
Skills and knowledge:You should have a strong clientele background, with a solid database of personal contacts and clientsPrevious retail experience within the premium sector is preferredYou will be an exceptional people manager, with strong leadership and motivational skillsExcellent communication, planning and organisational skillsExcellent analytical skills, the ability to interpret financial and sales dataA high level of brand awareness and product knowledgeAn awareness of the local areaPersonal qualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerTrend aware, fashion conscious and well presented at all times
Additional Information
Basic rate salary 36,789 per annumWeekly/Monthly & Quarterly Commercial BonusesStocktake BonusesCommission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionLong Service awardsJoin the Fearless1000 Incentive Scheme watch THIS video to find out moreWe offer a wide range of Development Courses with National Qualifications28 Days Holiday50% Instore Uniform DiscountDiscounted Gym membershipGroup Wide 20% Discount across all Frasers Group brands
Supervisor - Preston
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.We are now looking for a Supervisor to join our team in Preston.
Job Description
The RoleSupport with daily workload and delegation to teamSupervise work, check completion and deliver to expectation set by line managerUse business communication tools for completion of tasks and ensure your team understand all key functionsUnderstand all process and procedures and set the example for othersDemonstrate good practice with seasonal guidelines, campaigns and merchandising principlesSupport with maintaining store environment and housekeeping standardsUnderstand company policy and rules regarding security measures and demonstrate compliance and controlsUnderstand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirementsUnderstand product features and benefits, ensuring knowledge is kept up to date in line with new productsUnderstand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partnersUnderstand KPI targets and expectations to achieve resultsDemonstrate commercial awareness and adopt right product, place and time complianceEngage with and feedback issues to contribute to the wider businessSupport with identifying development needs within the teamSupport senior management to coach the teamDemonstrate strong, positive communication to all levels, motivating the team and building good working relationships within storeSupport senior management to coach the team
Qualifications
The RequirementsExperience of leading a team within a retail environment Knowledge of and passion for luxury brandsAbility to drive sales through excellent serviceUnderstanding of visual presentation and how to impact sales floor commerciallyAbility to motivate a team with effective communication
Additional Information
The RewardsBasic salary 30,222Weekly/Monthly & Quarterly Commercial BonusesStocktake BonusesCommission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionLong Service awardsJoin the Fearless1000 Incentive Scheme watch THIS video to find out moreWe offer a wide range of Development Courses with National Qualifications28 Days Holiday50% Instore Uniform DiscountDiscounted Gym membershipCycle to work schemeGroup Wide 20% Discount across all Frasers Group brands
Assistant Store Manager - Barnsley
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.To continue our growth and expansion we now require a truly exceptional, driven and proven Assistant Store Manager to join our Flannels team Barnsley
Job Description
Maximise turnover to exceed required targets and identify opportunities to continually improve performanceManage and motivate the performance of the team to ensure sales targets are met and exceededBe a strong presence on the shop floor to drive sales both personally and through the teamEnsure exceptional customer service is delivered at all timesEnsure all members of the team have the tools and knowledge to deliver the key business objectivesManage the presentation and merchandising of seasonal stock in line with Head Office directivesMaintain an awareness of current and market trends, understand forthcoming customer promotions and monitor local competitorsEnsuring all paperwork, policies and procedures are carried out efficiently and accuratelyDrive and deliver KPI'sCarry out all additional duties where and when necessary within the defined levels of responsibility and accountability for your role
Qualifications
Skills and knowledge:Previous leadership experience within the retail sector is essentialA genuine passion for luxury brands and trendsYou will be an exceptional people manager, with strong leadership and motivational skillsExcellent communication, planning and organisational skillsExcellent analytical skills, the ability to interpret financial and sales dataA high level of brand awareness and product knowledgeAn awareness of the local areaPersonal qualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerTrend aware, fashion conscious and well presented at all times
Additional Information
Basic rate salary 31,911 per annumWeekly/Monthly & Quarterly Commercial BonusesStocktake BonusesCommission led bonuses across a wide range of productsMonthly Group Rewards and RecognitionLong Service awardsJoin the Fearless1000 Incentive Scheme watch THIS video to find out moreWe offer a wide range of Development Courses with National Qualifications28 Days Holiday50% Instore Uniform DiscountDiscounted Gym membershipGroup Wide 20% Discount across all Frasers Group brands
Casual Sales Assistant - RUSHDEN
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Job Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our TeamKey Contribution AreasTo greet customer with a sincere and warm welcome and ensure they are aware you are there to helpAsk open questions to find out customers needsTo recommend, select and locate the correct merchandise for the customers needsTo provide information about in store offers, promotions and store cardsTo receive and process cash and card transactionsBe aware of latest trends and remain fully updated on product knowledgeMaintain a customer friendly and customer focused environment at all times.Guarantee a high level of customer service at all times.Educate and guide customers about Flannels, the brands and the product we sell.Offer alternatives and add on sales as and when necessaryEnsure store standards are complete and the store is prepared for the next trading dayComply with all Flannels policies and procedures at all times.
Qualifications
Skills and KnowledgeExcellent communication skillsAble to work effectively within a team environmentCustomer focusedPersonal QualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerFashion conscious and trend awareFlexible and reliable
Additional Information
Think without limits - Think fast, fearlessly, and take the team with you.Own it and back yourself - Own the basics, own your role and own the results.Be relevant - Relevant to our people, our partners and the planet.This role has no guaranteed hours of work, hours of work can therefore vary from week to week and, as a result, there may be weeks when no hours of work are offered.
(Template 2025) Temporary Sales Assistant - Flannels - Sunderland
Company Description
This role is a temporary position with an end date of the 7th of September 2025.At Flannels, we offer more than just a job-we offer an opportunity to be part of a luxury retail experience where style, service, and ambition come together. Whether you're looking to launch your career in premium fashion, develop your skills, or take on a dynamic new challenge, we have the perfect role for you.As part of our growing team, you'll gain expert training, hands-on experience, and exciting career progression opportunities. With our continued expansion across the UK and Europe, there's never been a better time to join us.What's in it for you?Competitive pay structure Flexible working to suit your lifestyleMonthly Group Rewards and RecognitionAdditional sales commission earningsGroup-wide 20% discount across all Frasers Group brandsDiscounted Gym MembershipIndustry-leading development courses with National QualificationsJoin Flannels today and be part of a retail revolution in luxury fashion!
Job Description
Provide exceptional customer service, offering personalised advice and styling tips.
Assist customers in finding the perfect luxury fashion pieces, ensuring a premium shopping experience.
Maintain high standards of presentation and organisation in-store.
Work as part of a team to meet sales targets and support the successful opening of the store.
Qualifications
Passionate individuals with an interest in luxury fashion.
Excellent communication and interpersonal skills.
A proactive, customer-focused attitude, with the ability to work in a fast-paced retail environment.
Flexibility to work during peak times, including weekends and holidays.
Additional Information
At Flannels, we live by our core values:Think Without Limits - Move fast, take bold action, and bring the team along with you.Own It and Back Yourself - Take responsibility for your role, master the basics, and drive results.Be Relevant - Stay connected to our people, our partners, and the planet.This role offers flexible working hours, which may vary from week to week. There may be periods when no hours are available.We may close this vacancy early if we receive a high volume of applications. To avoid missing out, we encourage you to apply as soon as possible.
Casual Sales Assistant - Southport
Company Description
FLANNELS is the luxury fashion destination for men and women, home to an edit of over 200 brands from established international designers to contemporary labels.With an innate attention to detail and a timeless style, FLANNELS offers a luxury lifestyle that is as traditional as it is modern. Be it through our stores or website, we ensure an elegant simplicity, so nothing can detract from the brands we represent.
Job Description
To continue our growth and expansion we now require truly exceptional, driven and proven Sales Assistants to join our TeamKey Contribution AreasTo greet customer with a sincere and warm welcome and ensure they are aware you are there to helpAsk open questions to find out customers needsTo recommend, select and locate the correct merchandise for the customers needsTo provide information about in store offers, promotions and store cardsTo receive and process cash and card transactionsBe aware of latest trends and remain fully updated on product knowledgeMaintain a customer friendly and customer focused environment at all times.Guarantee a high level of customer service at all times.Educate and guide customers about Flannels, the brands and the product we sell.Offer alternatives and add on sales as and when necessaryEnsure store standards are complete and the store is prepared for the next trading dayComply with all Flannels policies and procedures at all times.
Qualifications
Skills and KnowledgeExcellent communication skillsAble to work effectively within a team environmentCustomer focusedPersonal QualitiesHigh level of personal energy to drive projects to completionConfident and assertivePositive and enthusiastic with a can do attitudePassion for fashion retailProfessional mannerFashion conscious and trend awareFlexible and reliable
Additional Information
At Flannels, we live by our core values:Think Without Limits - Move fast, take bold action, and bring the team along with you.Own It and Back Yourself - Take responsibility for your role, master the basics, and drive results.Be Relevant - Stay connected to our people, our partners, and the planet.This role offers flexible working hours, which may vary from week to week. There may be periods when no hours are available.We may close this vacancy early if we receive a high volume of applications. To avoid missing out, we encourage you to apply as soon as possible.
