Company DescriptionFixter is a UK-based, end-to-end online car maintenance platform designed to make servicing, MOTs, and repairs as simple as ordering a takeaway. Founded in 2017, headquartered in London and with operations in the UK and France, Fixter operates a fully digital, customer-first service that includes vehicle collection and delivery, transparent pricing, and partnerships with a network of vetted local garages.The company has expanded rapidly across more than 176 cities across the UK, helping thousands of customers access convenient, affordable, and trustworthy car maintenance. Fixter is part of the Renault Group, reinforcing its mission to transform the automotive service industry through technology, data, and a seamless customer experience.Job DescriptionWe are looking for an experienced Growth Marketing Manager to drive customer acquisition, engagement, and retention across multiple channels. This role requires a highly analytical and creative marketer who can balance brand building with performance marketing execution, leveraging data to optimise the full customer funnel.Key ResponsibilitiesGrowth & Performance MarketingOwn and scale multi-channel acquisition strategies (paid search, paid social, display, affiliates, partnerships), as well as test new marketing channels and tactics across traditional and digital channelsManage and optimise search and paid social campaigns (Meta, Reddit, TikTok, etc.)Continuously test, measure, and improve campaign performance (CAC, LTV, ROAS)Brand & Integrated MarketingDevelop and execute brand campaigns that increase awareness and trustEnsure consistent messaging across all marketing touchpointsCollaborate with creative teams to produce high-performing assetsSocial Media & ContentLead organic and paid social media strategyBuild and engage Fixter’s online communitiesWork with content agencies to develop SEO-driven and social-first campaignsCRM & Lifecycle MarketingOwn CRM strategy (email, SMS, push notifications)Build lifecycle journeys to improve conversion, retention, and reactivationSegment audiences and personalise communicationsAnalytics & DataUse tools like Google Analytics, CRM platforms, and BI tools to track performanceDevelop dashboards and reporting frameworksTranslate data into actionable growth insightsExperimentation & OptimisationRun A/B or MV tests across landing pages, creatives, and channelsOptimise conversion funnels and user journeysIdentify new growth opportunities and channelsQualificationsExperience5+ years in growth marketing, performance marketing, or digital marketing rolesProven track record of scaling customer acquisition in a high-growth environment (startup/scale-up preferred)Automotive experience an advantage but not vitalCore SkillsStrong experience in:Performance marketing (Google Ads, paid social)Brand marketing campaignsSocial media strategy (organic + paid)CRM / lifecycle marketing tools (e.g., Active Campaign, Salesforce)Analytics & reporting (Google Analytics, Hotjar, etc.)Deep understanding of marketing funnels, attribution models, and KPIsTechnical & AnalyticalData-driven mindset with strong analytical skillsExperience with A/B testing and experimentation frameworksComfortable working with marketing tech stacks and automation toolsSoft SkillsStrategic thinker with hands-on execution abilityStrong communication and cross-functional collaboration skillsEntrepreneurial mindset with a bias for actionNice to HaveExperience in automotive, marketplace, or mobility sectorsExperience in scaling D2C or two-sided marketplace businessesFamiliarity with SEO and content marketingAdditional InformationWhat Success Looks LikeSustainable growth in customer acquisition at target CACImproved conversion rates across the funnelIncreased customer retention and lifetime valueStrong brand presence in the UK marketWhy Join FixterBe part of a fast-growing company transforming a 13bn automotive services marketWork in a data-driven, tech-enabled environmentOpportunity to make a measurable impact on growth and customer experienceBacked by a global automotive leader (Renault Group)Opportunity for career growth and development as Fixter expands across EuropeCollaborative, inclusive work culture with a focus on employee well-being and satisfaction.SummaryType: Full-timeFunction: MarketingExperience level: Mid-Senior LevelIndustry: Automotive
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