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First Response Group
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  • HR Business Partner  

    - Northampton
    About the RoleFirst Response Group is not just a workplace. It is a vi... Read More
    About the RoleFirst Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential. The HR Business Partner (HRBP) is a strategic role designed to work closely with leadership/management teams and business units to align HR strategies with business goals. The HRBP acts as a trusted advisor, providing guidance on people-related matters, including talent management, organisational development, employee relations, and performance management. The role requires both strategic thinking and hands-on execution, ensuring HR initiatives drive business outcomes and foster a positive workplace culture.
    Job OpportunityHR PlanningCollaborate and support the Group HR Director to understand business objectives and translate them into effective HR strategies and initiatives.Partner with management to develop action plans to address talent gaps, retention challenges, and other people-related business needs.
    Talent Management and Development Support performance management processes, including goal setting, feedback, and development plans.Assist with developing talent management programmes.Advise on learning and development requirements to ensure that the workforce is equipped with the necessary skills for current and future business needs.
    Employee Relations and EngagementAct as a point of contact for employee relations issues, providing guidance on conflict resolution, disciplinary actions, and grievances.Advise and coach managers on managing employee performance and behaviour.Promote employee engagement initiatives, gathering feedback and recommending actions to improve morale and productivity.Foster a culture of trust, collaboration, and high performance within teams.
    Support in Change ManagementAssist in implementing organisational changes, including restructures, TUPEs, or the introduction of new processes or policies.Support managers in communicating and managing change effectively across teams.Ensure the successful integration of change strategies into business operations.
    Workforce Planning and Organisation Development ·       Assist with the forecast of future workforce needs based on business goals and objectives.·       Provide insights and guidance on optimising team structures, roles and responsibilities for improved performance.Talent Acquisition and RetentionWork closely with the recruitment team to ensure that talent acquisition strategies align with business needs and priorities.Advise on retention strategies and work to reduce turnover by identifying the root cause and developing solutions to improve employee satisfaction and engagement.Participate in the recruitment process for mid to senior level roles, ensuring a good fit with the organisation’s culture and values.
    EDI Support the development and implementation of EDI initiatives.Partner with management and leadership to create a diverse, inclusive, and equitable workplace culture.Assist with the implementation of data monitoring.
    HR Reporting and AnalysisProvide data and insights on HR metrics, such as turnover rates, absenteeism, and employee engagement, to help inform decision-making.Assist with HR audits, employee surveys, and feedback programs to improve HR practices.
    Essential SkillsBachelor’s degree (or equivalent) in HR, Business Admin, or a related field.2-3 years of experience in an HR generalist role, preferably in a fast-paced environment.Level 7 CIPD (or working towards).Knowledge of employment law and HR best practice. Proven track record of implementing HR strategic initiatives.Exceptional communication and interpersonal skills, with the ability to influence and build relationships at all levels.Strong problem solving, analytical and decision-making abilities.Results oriented with a focus on achieving business goals through effective people strategies.Strong business acumen and the ability to balance strategic thinking with practical HR solutions.Excellent organisational skills and attention to detail.Empathetic and approachable with a strong customer service orientation.Resilient and capable of managing completing priorities in a fast-paced environment.Proactive attitude and a continuous improvement mindset. 
    About CompanyFirst Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.
    What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
    We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations. Read Less
  • Operations Controller  

    - Reading
    About the RoleWe are looking for a proactive and highly organised Oper... Read More
    About the RoleWe are looking for a proactive and highly organised Operational Controller to oversee real time operational activities, including incident response, scheduling coordination, and security operations. This role requires a strong background in managing live incidents, optimising workforce schedules including fleet, and ensuring operational continuity and safety across the organisation.First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.Hours: 4 on 4 off days and nights
    Job OpportunityScheduling CoordinationDevelop and manage staff schedules to ensure optimal coverage across shifts and departments.Adjust schedules dynamically in response to operational needs or incidents.
    Security OperationsOversee day-to-day security operations, ensuring compliance with safety protocols.Liaise with mobile patrol supervisors to monitor access control, surveillance, and incident reporting.Conduct regular audits and risk assessments to identify vulnerabilities and recommend improvements.
    Performance Monitoring & ReportingTrack key metrics and KPIs to assess performance and identify trends.Prepare regular reports for senior management on operational efficiency, incident frequency, and security status.Support continuous improvement initiatives across operations and security.

    Essential SkillsProven experience in operational control, incident management, scheduling, or security coordination.Strong organisational and multitasking skills with the ability to remain calm under pressure.Familiarity with scheduling software, incident management platforms, and security systems.SIA Licence required.Must be prepared to undertake FREC 3 and EUSR water hygiene training.Excellent communication and decision-making abilities.
    About CompanyFirst Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.
    What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
    We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.
    DE&IWhat makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes. Read Less
  • Relief Cleaner  

    - Lowestoft
    About the RoleFirst Response Group is not just a workplace. It is a vi... Read More
    About the RoleFirst Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.We are a recognised leader in security, risk, and facilities management solutions. We are seeking dedicated professionals to join our team and contribute to our ongoing success. If you are looking for a workplace that values innovation and excellence, FRG could be your next move.Why FRG?Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact.Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead.Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career.Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence.
    Job OpportunityDusting, sweeping, vacuuming and mopping surfaces in their work area including living/working areas, bathrooms, kitchens and supply closetsRefilling and restocking cleaning supplies and toiletries (hand wash, toilet paper, paper towels)Washing kitchen napkins, floor rags and dustersMaintaining cleaning products and ordering new supplies when necessaryTaking out the litterCarrying out minor maintenance tasks such as replacing displaced toilet seats & unclogging sinks Conducting monthly disinfection and deep cleaningMaintaining Material Safety Data Sheets (MSDSs) and compliance with universal precautions.
    Essential SkillsMust have previous experience in cleaningMust have an approachable attitude
    About CompanyFirst Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.
    What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
    We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.
    DE&IWhat makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes. Read Less
  • Cleaner Woodbridge  

    - Woodbridge
    About the RoleAt First Response Group (FRG), we are a recognised leade... Read More
    About the RoleAt First Response Group (FRG), we are a recognised leader in security, risk, and facilities management solutions. We are seeking dedicated professionals to join our team and contribute to our ongoing success. If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.

    Job OpportunityWhy FRG?• Dynamic Environment: Join a team where your contributions matter. We foster an environment where everyone has a voice and can make a real impact.• Innovative Solutions: Be at the forefront of the industry with access to the latest technologies and solutions. At FRG, we are committed to staying ahead.• Professional Growth: Your career growth matters to us. We provide opportunities for learning and development, helping you advance in your career.• Industry Recognition: As an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, FRG is known for its commitment to excellence.• Dusting, sweeping, vacuuming and mopping surfaces in their work area including living/working areas, bathrooms, kitchens and supply closets• Refilling and restocking cleaning supplies and toiletries (hand wash, toilet paper, paper towels)• Washing kitchen napkins, floor rags and dusters• Maintaining cleaning products and ordering new supplies when necessary• Taking out the litter• Carrying out minor maintenance tasks such as replacing displaced toilet seats & unclogging sinks • Conducting monthly disinfection and deep cleaning• Maintaining Material Safety Data Sheets (MSDSs) and compliance with universal precautions.

    Essential Skills• Must have previous experience in cleaning• Must have an approachable attitude
    Read Less
  • Crowd Safety Steward  

    - London
    About the RoleThis role is for experienced crowd safety stewards who a... Read More
    About the RoleThis role is for experienced crowd safety stewards who are confident working as part of a team in live stadium environments.
    Why FRG ?• Dynamic Environment: Join a team where your input is valued and you can make a real impact.• Professional Growth: Access ongoing learning and development opportunities to help you advance your career.• Industry Recognition: Work for an SIA approved contractor, ACS Pacesetter, and holder of four NSI Gold accreditations.• Inclusive Culture: Be part of a workplace that values inclusion, happiness, and teamwork.
    Job OpportunityJoin First Response Group as a Crowd Safety Steward working at a major football and events venue based in East London.
    This is a front-facing role where professionalism, awareness and customer service matter just as much as safety.
    You will help create a safe and positive environment for spectators while supporting event operations from arrival through to departure.
    Key responsibilities: Welcoming spectators and providing clear directions and assistance Monitoring crowd movement within concourses seating areas and entrances Managing queues and access points during peak periods Identifying and reporting safety risks or unusual behaviour Supporting emergency and evacuation procedures when required Working closely with supervisors and control room teams
    Essential SkillsRequirements:  Level 2 Spectator Safety Certificate  A professional and approachable attitude Strong communication skills Ability to remain calm in busy and high-pressure environments Reliability and flexibility to work event schedules Right to work in the UK Read Less
  • Relief Security Officer  

    - Nottingham
    About the RoleAt First Response Group, we deliver exceptional security... Read More
    About the RoleAt First Response Group, we deliver exceptional security services with professionalism and a strong sense of community. As an SIA Approved Contractor, ACS Pacesetter, and holder of four NSI Gold accreditations, we set the benchmark for quality and reliability in the industry.
    We are seeking dependable and professional Security Officers to safeguard our clients' premises. This role is ideal for individuals who thrive in a structured environment, value teamwork, and deliver outstanding customer service. Experience in mobile patrolling is highly preferred.
    Job OpportunityPatrolling & Monitoring: Conduct regular patrols (including mobile patrols where applicable) to detect signs of intrusion, damage, or suspicious activity.Access Control: Monitor entrances and exits, verify passes, and authorise visitors in line with site protocolsIncident Response: Respond promptly to alarms, emergencies, and incidents, following established procedures.Customer Service: Provide a professional, approachable presence and assist visitors, staff, and contractors courteously and efficiently.Reporting: Maintain accurate logs and incident reports for compliance and handover purposes.Health & Safety: Identify and report hazards, ensuring a safe environment at all times.
    Essential SkillsSkills & Competencies:Excellent communication and interpersonal skillsStrong attention to detail and observational abilityAbility to remain calm and professional under pressureReliable and trustworthy with a flexible approach to working hoursAbility to work independently and as part of a team
    Qualifications:Valid SIA licenceDriving Licence5-year checkable work or education historyWillingness to work a variety of shifts, including nights, weekends, and holidaysFREC 3 (desirable) Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany