Job title: Professional Business Support (9 Month Secondment / Fixed Term Contract)
Division: Supervision, Policy and Competition (SPC)
Department: Capital MarketsSalary: National (Edinburgh and Leeds) ranging from £25,000 to £28,000 and London from £27,500 to £30,000 (salary offered will be based on skills and experience)This role is graded as: Professional Support - CorporateYour recruitment contact is Shafika Shaikh via k. Applications must be submitted through our online portal. Applications sent via social media or email will not be accepted.About the FCA and team
We regulate financial services firms in the UK, to keep financial markets fair, thriving and effective. By joining us, you’ll play a key part in protecting consumers, driving economic growth, and shaping the future of UK finance services. SPC oversees firms and individuals (supervision), creates and reviews the rules by which they operate (policy) and identifies and remedies ineffective competition in markets (competition). Sitting within the Infrastructure and Exchanges Directorate, the Capital Markets Department focuses on supervision and policy relating to key aspects of wholesale financial markets, including primary markets, credit ratings and benchmark providers, trading conduct and transparency, and wholesale cryptoasset markets.
Role responsibilitiesDeliver consistent administrative support to four managers and their teams, ensuring smooth day-to-day operations and enabling leaders to stay focused on prioritiesManage and optimise complex diaries, scheduling meetings, resolving clashes and coordinating with internal/external stakeholders to maximise productivity and minimise disruptionHandle incoming correspondence and queries from firms, including those related to meetings, conferences and events. Providing timely, accurate responses that improve professional relationshipsCoordinate travel and meeting logistics, from room bookings to refreshments, to create seamless, well prepared environments that support effective engagement and collaborationSupport onboarding and recruitment processes, ensuring new joiners and staff movers experience a smooth, organised transition that helps them feel comfortable and equipped for their positionsCollaborate closely with other administrators across the department and directorate to deliver consistent service standards and cultivate a supportive, team centred cultureProvide cover and support for other teams and contribute to ad hoc projects, offering flexible, solutions focused assistance that adds value across the organisationSkills requiredMinimum:Proven experience as a personal assistant, secretary, or in a similar administrative roleDemonstratable experience in computer literacy, including proficiency in Microsoft OutlookPrior experience of handling confidential and sensitive information with discretion, maintaining confidentiality across all communications and documentation with experience managing demanding diary schedules, and prioritising and meeting tight deadlinesEssential: Effective written and spoken communication abilities that suit various audiencesConfidence in engaging with a wide range of internal and external contactsSkilled organisational, administrative, and time management abilitiesWillingness to manage shifting priorities and situationsAbility to maintain attention to detail when facing tight deadlinesTeam-oriented approach, with the ability to efficiently organise tasks and collaborate with othersBenefits25 days annual leave plus bank holidaysHybrid model where employees work a minimum of 40% in the office each month (expectation of 50% for senior leaders). Changing from September to a minimum of 50% in the office each month (expectation of 60% for Directors and Executive Directors)Non-contributory pension (8–12% depending on age) and life assurance at eight times your salaryPrivate healthcare with Bupa, income protection, and 24/7 Employee Assistance35 hours of paid volunteering annuallyA flexible benefits scheme designed around your lifestyleFor a full list of our benefits, and our recruitment process as a whole visit our benefits page.Our values and cultureOur colleagues are the key to our success as a regulator. We are committed to fostering a diverse and inclusive culture: one that’s free from discrimination and bias, celebrates difference, and supports colleagues to deliver at their best. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.
If you require any adjustments due to a disability or condition, your recruiter is here to help - reach out for tailored support.
We welcome diverse working styles and aim to find flexible solutions that suit both the role and individual needs, including options like part-time and job sharing where applicable.
Disability Confident: our hiring approach
We’re proud to be a Disability Confident Employer, and therefore, people or individuals with disabilities and long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. In cases of high application volumes, we may progress applicants whose experience most closely matches the role’s key requirements.
Useful information and timelineJob advert close: 19th April 2026 at 23:59pmCV Review/Shortlist: 21st April 2026First Interview: w/c 27th April 2026Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.
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