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FEXCO
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  • Sales Advisor (Edinburgh)  

    Job description As one of the UK’s largest independent foreign exchang... Read More
    Job description As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation (CEC), part of the Fexco Group, is a leading provider of complete FX services. Since it was established in 1996, CEC has been driven by a spirit of innovation and focus on customer experience in the provision of travel money. We have an exciting opportunity for a Retail Sales Advisor to join our team covering our 3 stores in Edinburgh City Centre. This is a permanent part-time role working 21 hours per week across 3 days. These days will be every Saturday and Sunday as well as one other day during the week. You'll need a flexible approach to your working hours as overtime to cover holidays will also be required from time to time. We offer a competitive salary, paying £12.21 per hour, and great benefits which include a bonus scheme, 28 days holiday increasing to 31 with service (pro-rata), discounted travel money, enrolment onto our BUPA medical cash plan, free uniform and a full training programme. You'll work along side an extremely passionate and friendly team who genuinely care about the success of our business. Main Responsibilities The successful candidate will be responsible for: Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales Achieving and where possible exceeding individual and team sales and service targets Identifying opportunities to cross sell various products and services Effective and accurate cash handling and reconciliation Ensuring the store meets all operational standards and the highest levels of presentation are always maintained Adhering to all Company Policies including Health and Safety, AML and Security Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met Ensuring telephone calls are answered in a prompt, polite and professional manner Undertake marketing initiatives, to promote the Bureau and increase brand awareness Ensuring all point of sale and company material is displayed correctly and in working order Qualifications and Experience required: Demonstrable excellent customer service experience ideally obtained in a cash handling environment Experience of working with foreign currencies is preferred Competencies required: Demonstrable superior customer service skills Numerate, with excellent accuracy and an eye for detail Comfortable communicating on all levels including within the business and to external customers and suppliers Must be flexible and have a can-do attitude and approach Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration. Read Less
  • Store Manager (Edinburgh - Queensferry Street)  

    As one of the UK’s largest independent foreign exchange providers, Cur... Read More
    As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation Ltd (CEC Ltd), part of the Fexco Group, is a leading provider of complete foreign exchange services. Since it was established in 1996, CEC Ltd has been driven by a spirit of innovation and focus on customer experience in the provision of travel money.CEC Ltd is currently recruiting for a Store Manager to take the lead at our Queensferry Street store in Edinburgh. This is a permanent full time role, working 37.5 hours per week across 5 days out of 7. This will include some weekends so you'll need a flexible approach to your working hours.  JOB PURPOSE To manage a small team of Sales Advisors, ensuring that they deliver superior customer service and to actively lead and support the team in achieving its sales targets. MAIN RESPONSIBILITIES The successful candidate will be responsible for: Supervising a bureau team to achieve and exceed sales targets and objectives through the delivery of excellent customer service. Developing, leading and managing a small team ensuring the highest standards of presentation are maintained and staff are fully trained on all aspects of the role. Managing rotas to ensure staff levels reflect customer needs. Dealing professionally and knowledgeably with all customer complaints/queries to ensure a satisfactory conclusion is met. Ensuring all Company policies are adhered to including Health and Safety, AML and Security, and ensure all employees are fully briefed and educated on any changes in policies or procedures. Undertaking marketing initiatives, to promote the Bureau and increase brand awareness. QUALIFICATIONS / EXPERIENCE REQUIRED Demonstrable supervisory experience ideally obtained in a cash handling environment. Excellent customer service experience is essential and experience with foreign currencies is desirable. COMPETENCIES REQUIRED Demonstrable superior customer service skills with the ability to coach others to adopt these principles. A good leader with a proven ability to lead, motivate and develop a team of Sales Advisors. Numerate, with good business acumen and strong attention to detail. Comfortable communicating across all levels both within the business, and with external customers and suppliers. Must be flexible and have a can-do attitude and approach. Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration. Read Less
  • MLRO and Compliance Manager  

    - London
    Within the Fexco Group, the UK Retail Foreign Exchange (RFX) Division... Read More
    Within the Fexco Group, the UK Retail Foreign Exchange (RFX) Division is one of the UK’s largest independent providers of foreign exchange services. The division operates through Currency Exchange Corporation Ltd (CEC Ltd), a Fexco-owned entity established in 1996. CEC Ltd delivers accessible, customer-focused travel money services through a network of 62 own retail locations and 150 agents across the UK. Our services are delivered under several trusted retail brands, including the well-known No1 Currency, which is recognised for its strong presence and reputation in the travel money market.In January 2026, RFX will be integrating the Sainsburys Travel Money Business into its network, more than doubling its reach. We are looking for an experienced Money Laundering Reporting Officer (MLRO) and Compliance Manager to join us on a full-time, 12-month maternity cover contract. This role is based in our London Hammersmith office, with the opportunity for hybrid working. Job Purpose The MLRO is responsible for delivering the firm’s anti-money laundering (AML) and counter-terrorist financing (CTF) and proliferation financing (PF) framework. The MLRO ensures the firm complies with all relevant AML CTF PF regulations, identifies and mitigates financial crime risks, and is represents the company with regulatory bodies such as the (HMRC) and the National Crime Agency (NCA). You will ensure the organisation meets its statutory and regulatory obligations while supporting commercial growth by embedding proportionate, risk-based controls. Key Responsibilities Act as the nominated MLRO assessing internal Suspicious Activity Reports (SARs) and submitting them to the National Crime Agency (NCA) when required. Develop, implement, and deliver AML/CTF policies, procedures, and controls, ensuring they meet all legislative requirements, whilst meeting commercial objectives  Lead transition and integration projects ensuring a proportionate risk-based approach meets legislative requirements. Lead a small team of Compliance and Quality Process Assurance Officers, ensuring they are a highly engaged and motivated team. Implement and maintain the Risk Management Framework, proactively identifying risks and opportunities that impact the business. Monitor and assess the effectiveness of AML systems and controls, recommending improvements. Ensure full compliance with data protection obligations, Provide regular AML/CTF risk assessments and reports, highlighting areas of non-compliance together with recommendations for corrective action Ensure ongoing compliance with the UK Money Laundering Regulations and Proceeds of Crime Act. Design and deliver AML/CTF training for all relevant staff, embedding a strong culture of compliance without hindering commercial objectives. Work with commercial teams to ensure new products, services, and partnerships meet AML/CTF obligations without unnecessary barriers to business. Act as the point of contact with regulators, law enforcement for all external reviews Attend relevant seminars and forums, representing the organisation and its view championing the business. Ad hoc duties and project work as and when required by the business Qualifications and Experience Required MLRO experience essential. Demonstrable experience working with HMRC. Transition/integration experience essential Demonstrable knowledge and understanding of the UK and EU AML, KYC, Counter Terrorist Financing and Sanctions regulatory requirements Degree in Law, Finance, Risk, or a related field (preferred). Professional certifications such as ICA Diploma in AML, ACAMS, or equivalent (highly desirable). Competencies Required Commercial mindset with the ability to balance regulatory obligations. Awareness and understanding of the commercial environment in which the business’ products are delivered. Awareness and understanding of the regulatory framework in which the business operates. Very strong analytical, verbal and written communications skills. Ability to work both autonomously and as part of multi-disciplinary teams with colleagues and external advisors. Ability to articulate complex issues within and outside the organisation Represent the organisation and present and champion the organisation and its views with external agencies including regulatory bodies and forums. Flexible, collaborative team player with a proactive approach and the ability to work on own initiative Creative thinker comfortable improving current processes. Ability to lead and motivate others Must be flexible and have a can-do attitude and approach with a willingness to travel across the UK Why Join Us? At Fexco, we don’t just offer a role, we offer the chance to be part of a respected global business that blends a strong compliance culture with commercial ambition. You’ll join a collaborative, forward-thinking team where your expertise will directly influence our growth and reputation in the market. You’ll receive a competitive salary, annual performance bonus, life assurance cover, a pension scheme, and access to our employee discount programme. We also provide a Bupa Healthcare Cash Plan, 24/7 Employee Assistance Programme, wellbeing webinars, and flu vaccine vouchers. Your professional development is important to us, and we’ll support it through LinkedIn Learning, in-house training, and mentoring. You’ll be part of an inclusive workplace that values engagement, recognition, and making a positive impact, whether through our employee events, recognition schemes, or our commitment to corporate social responsibility and sustainability. Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration. Read Less

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