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FaceGym
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  • Esthetician and Front of House - , OSITION: Esthetician
    Esthetician and Front of House - , OSITION: Esthetician Read Less
  • Studio Manager - Canary Wharf, London  

    - Greater London
    Studio Manager - Canary Wharf, London Our Brand FACEGYM is the first o... Read More
    Studio Manager - Canary Wharf, London Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets. Job Summary As the Studio Manager, you will have the exciting opportunity to lead the very first franchise studio in Canary Wharf, playing a key role in building something from the ground up. You will be responsible for the overall success of your home studio, driving revenue and profitability while overseeing the day-to-day operations and leading a high-performing team. This is a unique chance to shape the culture, establish operational excellence, and create an exceptional experience for both members and employees from day one. As Studio Manager, you will champion outstanding customer service, foster a positive and motivating working environment, support and develop your team, and drive continual financial growth while achieving key business KPIs. Key Duties and Responsibilities: Responsibilities for this role include, but are not limited to; Studio Management: Ensure all teams KPI targets are consistently met, and where not achieved the team have step by step feedback and coaching tools to help them improve. To have a strong focus on client loyalty. Assessing occupancy rates - inspiring the team to continually improve on their own occupancy and rebook goals. Managing Studio inventory to ensure the Studio is stocked with the necessary products and tools/equipment required to carry out the full range of workouts. Ensuring all team members are adapting client conversations where appropriate, strengthening the interaction and engagement at all stages of the workout, service, maximizing every sales opportunity to achieve all set KPI's. Train and onboard new team members into the business, ensuring they are fully aware of FaceGym's culture and ways of working, as well as being fully informed on all operational practices Taking ownership of Studio targets, ensuring these are broken down and communicated on a daily basis, to ensure all team members are working towards their daily goals. Ensuring Health Read Less
  • Beauty Therapist UK - London Liverpool Street Station, London POSITION... Read More
    Beauty Therapist UK - London Liverpool Street Station, London POSITION: Trainer (Full-Time Read Less
  • Studio Support Trainer (Beauty Therapist) - London  

    - Greater London
    Studio Support Trainer (Beauty Therapist) - London Our Brand FACEGYM i... Read More
    Studio Support Trainer (Beauty Therapist) - London Our Brand FACEGYM is the first of its kind - a unique facial fitness experience dedicated to boosting confidence. Think of us as a complete workout for your face. We combine sculpting techniques with high-performance skincare, innovative tools, and cutting-edge technology to tone and tighten the 40+ muscles of the face, helping deliver real, visible results. Based in Central London, we are now a fast-growing global brand, operating across the UK and USA, with exciting expansion into new international markets. Job Summary This is a dynamic, hybrid role combining hands-on facial training with operational studio support. As a Studio Support Trainer, you will ensure seamless studio operations while stepping into a Studio Lead role when needed, and delivering exceptional facial workouts to maintain outstanding client experience. You will provide flexible coverage across all London studios (including Notting Hill, St John's Wood, Kings Road, Selfridges, and Coal Drops Yard), supporting the business during staff absences, holidays, and peak periods. Key Responsibilities Studio Support/Front of House Responsibilities Ensure smooth day-to-day studio operations, including front-of-house duties, self check-in/out, walk-ins, and client support Manage bookings, cancellations, and client intake for a seamless experience Maintain studio cleanliness, hygiene, and overall readiness Oversee opening and closing duties as key holder Support retail sales, rebooking, and overall revenue growth Handle client queries and concerns professionally, in person and over the phone Monitor stock levels and support end-of-day reporting Trainer Responsibilities Deliver high-quality facial workouts in line with FACEGYM protocols Build strong client relationships to drive retention and rebooking Educate clients on skincare, products, and treatments to support upselling Maintain high standards of hygiene, Health Read Less
  • Esthetician - Tribeca, New York  

    - Greater London
    Esthetician - Tribeca, New York POSITION: Esthetician REPORTS TO: Stud... Read More
    Esthetician - Tribeca, New York POSITION: Esthetician REPORTS TO: Studio Manager BASED AT: FACEGYM Tribeca New York STUDIO OPENING: Fall 2026 JOIN THE FOUNDING TEAM FACEGYM is opening its newest New York studio in Tribeca this fall, and we're looking for passionate, energetic Licensed Estheticians to join our founding team. This is your opportunity to help launch an exciting new studio, build lasting client relationships, and introduce Studio City to the world's first facial fitness experience. ABOUT FACEGYM FACEGYM is the world's first facial fitness studio, combining advanced massage techniques, cutting-edge technology and high-performance skincare to lift, sculpt and strengthen the 40+ muscles of the face. With studios across the UK and US, we're growing rapidly-and we're looking for people who want to grow with us. THE ROLE As a FACEGYM Trainer, you'll deliver our signature facial workouts while creating exceptional client experiences that keep clients coming back. You'll personalise every workout, educate clients on skincare and facial fitness, build loyalty, and contribute to the success of a brand-new studio. WHAT YOU'LL DO Deliver FACEGYM's signature facial workouts following Bootcamp training. Build long-term client relationships through exceptional service. Educate clients on skincare, treatments and retail products. Meet service, retail and membership goals. Maintain exceptional hygiene, operational and brand standards. Support studio events, launches and community activations. WHO YOU ARE A licensed California Esthetician with the right to work in the US. Passionate about skincare and delivering exceptional client experiences. A confident communicator with a positive, team-first attitude. Commercially minded and motivated to achieve performance goals. Flexible to work evenings, weekends and holidays. WHY JOIN FACEGYM Competitive hourly pay or service commission (whichever is greater). Retail commission, generous tips, event pay and monthly bonus opportunities. Medical, dental, vision and 401(k) benefits. Paid Time Off for full-time and part-time employees. Complimentary quarterly FACEGYM workouts and employee discounts. Industry-leading education, ongoing development and clear career progression. MAKE YOUR MOVE Ready to join the founding team and help bring FACEGYM to Studio City? We'd love to hear from you. Apply today and be part of the future of facial fitness. FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions at FACEGYM are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, ancestry, national origin, citizenship, religion or religious creed, age, sex, gender identity or expression, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, breastfeeding, disability (physical or mental), medical condition, genetic information, military or veteran status, domestic violence victim status, immigration status, criminal history (in accordance with applicable laws), or any other characteristic protected by applicable federal, state, or local laws, including those in California and New York. FACEGYM is committed to providing reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as well as accommodations related to pregnancy, childbirth, and related medical conditions, in accordance with applicable law. If you require a reasonable accommodation during the application or interview process, please let us know. Read Less
  • Esthetician - Los Angeles, United States  

    - Greater London
    Esthetician - Los Angeles, United States POSITION: Esthetician REPORTS... Read More
    Esthetician - Los Angeles, United States POSITION: Esthetician REPORTS TO: Studio Manager BASED AT: FACEGYM Studio City, Los Angeles STUDIO OPENING: Fall 2026 JOIN THE FOUNDING TEAM FACEGYM is opening its newest Los Angeles studio in Studio City this fall, and we're looking for passionate, energetic Licensed Estheticians to join our founding team. This is your opportunity to help launch an exciting new studio, build lasting client relationships, and introduce Studio City to the world's first facial fitness experience. ABOUT FACEGYM FACEGYM is the world's first facial fitness studio, combining advanced massage techniques, cutting-edge technology and high-performance skincare to lift, sculpt and strengthen the 40+ muscles of the face. With studios across the UK and US, we're growing rapidly-and we're looking for people who want to grow with us. THE ROLE As a FACEGYM Trainer, you'll deliver our signature facial workouts while creating exceptional client experiences that keep clients coming back. You'll personalise every workout, educate clients on skincare and facial fitness, build loyalty, and contribute to the success of a brand-new studio. WHAT YOU'LL DO Deliver FACEGYM's signature facial workouts following Bootcamp training. Build long-term client relationships through exceptional service. Educate clients on skincare, treatments and retail products. Meet service, retail and membership goals. Maintain exceptional hygiene, operational and brand standards. Support studio events, launches and community activations. WHO YOU ARE A licensed California Esthetician with the right to work in the US. Passionate about skincare and delivering exceptional client experiences. A confident communicator with a positive, team-first attitude. Commercially minded and motivated to achieve performance goals. Flexible to work evenings, weekends and holidays. WHY JOIN FACEGYM Competitive hourly pay or service commission (whichever is greater). Retail commission, generous tips, event pay and monthly bonus opportunities. Medical, dental, vision and 401(k) benefits. Paid Time Off for full-time and part-time employees. Complimentary quarterly FACEGYM workouts and employee discounts. Industry-leading education, ongoing development and clear career progression. MAKE YOUR MOVE Ready to join the founding team and help bring FACEGYM to Studio City? We'd love to hear from you. Apply today and be part of the future of facial fitness. FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions at FACEGYM are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, ancestry, national origin, citizenship, religion or religious creed, age, sex, gender identity or expression, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, breastfeeding, disability (physical or mental), medical condition, genetic information, military or veteran status, domestic violence victim status, immigration status, criminal history (in accordance with applicable laws), or any other characteristic protected by applicable federal, state, or local laws, including those in California and New York. FACEGYM is committed to providing reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as well as accommodations related to pregnancy, childbirth, and related medical conditions, in accordance with applicable law. If you require a reasonable accommodation during the application or interview process, please let us know. Read Less
  • Beauty Therapist UK - 352 King's Rd, London  

    - Greater London
    Beauty Therapist UK - 352 King's Rd, London POSITION: Trainer (Full-Ti... Read More
    Beauty Therapist UK - 352 King's Rd, London POSITION: Trainer (Full-Time Read Less
  • Global Head of Operations - 15 Alfred Pl, London  

    - Greater London
    Global Head of Operations - 15 Alfred Pl, London Contract: Full Time,... Read More
    Global Head of Operations - 15 Alfred Pl, London Contract: Full Time, Monday - Friday Location: London HQ (with travel within the UK and US as required) Reports to: Chief Executive Officer Direct reports: UK Operations Manager, US Operations Manager, New Studio Opening Manager About FACEGYM FACEGYM is the world's first facial fitness studio - a unique concept combining massage techniques with advanced skincare, tools, and technology to lift and sculpt the 40+ muscles of the face. We're in the confidence-boosting business, helping our customers look and feel their best. With studios across the UK and US, including New York and Los Angeles, FACEGYM is entering a new phase of international expansion, including franchise operations in the UK and India. As we scale our corporate studio portfolio, we are strengthening the operational foundations that ensure every studio operates to a world-class standard. Job Summary We are looking for a hands-on, highly organised, and commercially aware Head of Operations to lead the day-to-day running of FACEGYM's corporate studio operations across the UK and US. This is a delivery-focused role at the heart of the business, ensuring our studios are open, compliant, well-maintained, and operating efficiently and consistently to FACEGYM standards. Working closely with the CEO and Head of US, this role is responsible for executing operational strategy with pace, accountability, and excellence across the studio network. You will have direct line management responsibility for the UK Operations Manager, US Operations Manager, and New Studio Opening Manager, ensuring clear accountability and consistent execution across both markets. Franchise involvement will focus primarily on supporting new studio openings through the management of the New Studio Opening Manager, rather than ownership of the broader franchise model. While day-to-day revenue performance sits with the studio and commercial teams, this role will work closely alongside them, contributing to commercial planning and performance while owning operational budgets and cost efficiency across both markets. The successful candidate will be detail-oriented, highly organised, and comfortable operating in a fast-paced environment, with a strong focus on delivery, problem-solving, continuous improvement, and operational excellence. Key ResponsibilitiesOperational Execution exposure to franchising and new site openings would be advantageous. Read Less
  • Esthetician (Trainer) - Los Angeles, United States  

    - Greater London
    Esthetician (Trainer) - Los Angeles, United States POSITION: Esthetici... Read More
    Esthetician (Trainer) - Los Angeles, United States POSITION: Esthetician REPORTS TO: Studio Manager BASED AT: FACEGYM Studio City, Los Angeles STUDIO OPENING: Fall 2026 JOIN THE FOUNDING TEAM FACEGYM is opening its newest Los Angeles studio in Studio City this fall, and we're looking for passionate, energetic Licensed Estheticians to join our founding team. This is your opportunity to help launch an exciting new studio, build lasting client relationships, and introduce Studio City to the world's first facial fitness experience. ABOUT FACEGYM FACEGYM is the world's first facial fitness studio, combining advanced massage techniques, cutting-edge technology and high-performance skincare to lift, sculpt and strengthen the 40+ muscles of the face. With studios across the UK and US, we're growing rapidly-and we're looking for people who want to grow with us. THE ROLE As a FACEGYM Trainer, you'll deliver our signature facial workouts while creating exceptional client experiences that keep clients coming back. You'll personalise every workout, educate clients on skincare and facial fitness, build loyalty, and contribute to the success of a brand-new studio. WHAT YOU'LL DO Deliver FACEGYM's signature facial workouts following Bootcamp training. Build long-term client relationships through exceptional service. Educate clients on skincare, treatments and retail products. Meet service, retail and membership goals. Maintain exceptional hygiene, operational and brand standards. Support studio events, launches and community activations. WHO YOU ARE A licensed California Esthetician with the right to work in the US. Passionate about skincare and delivering exceptional client experiences. A confident communicator with a positive, team-first attitude. Commercially minded and motivated to achieve performance goals. Flexible to work evenings, weekends and holidays. WHY JOIN FACEGYM Competitive hourly pay or service commission (whichever is greater). Retail commission, generous tips, event pay and monthly bonus opportunities. Medical, dental, vision and 401(k) benefits. Paid Time Off for full-time and part-time employees. Complimentary quarterly FACEGYM workouts and employee discounts. Industry-leading education, ongoing development and clear career progression. MAKE YOUR MOVE Ready to join the founding team and help bring FACEGYM to Studio City? We'd love to hear from you. Apply today and be part of the future of facial fitness. FACEGYM is proud to be an Equal Employment Opportunity employer. We are committed to providing a workplace free from discrimination and harassment. Employment decisions at FACEGYM are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, ancestry, national origin, citizenship, religion or religious creed, age, sex, gender identity or expression, sexual orientation, marital status, pregnancy, childbirth or related medical conditions, breastfeeding, disability (physical or mental), medical condition, genetic information, military or veteran status, domestic violence victim status, immigration status, criminal history (in accordance with applicable laws), or any other characteristic protected by applicable federal, state, or local laws, including those in California and New York. FACEGYM is committed to providing reasonable accommodations to qualified individuals with disabilities and for sincerely held religious beliefs, as well as accommodations related to pregnancy, childbirth, and related medical conditions, in accordance with applicable law. If you require a reasonable accommodation during the application or interview process, please let us know. Read Less
  • Customer master data, configuration, payments, transactional communica... Read More
    Customer master data, configuration, payments, transactional communications, FACEGYM app is the baseline. The real opportunity is optimisation: managing the vendor relationship, researching and evaluating new features, and leading their rollout to drive efficiency, utilisation and a better client experience. You attend weekly CSM calls, manage escalations, and influence Zenoti's roadmap on behalf of FACEGYM. App and Membership Backbone You own the operational backbone of both the FACEGYM app and the membership programme. This means the configuration and client-facing flows within Zenoti, the communications triggered at every membership stage (join, active, renewal, pause, cancellation), app user experience and performance, and the troubleshooting of issues when they arise. In partnership with Marketing on messaging and Product/Tech on development, you ensure both channels are frictionless, consistent and on-brand. The Client Journey You own every digital client touchpoint outside of the Service. The journey this role is responsible for runs from: booking, through pre-visit communications, to arrival and check-in, through to post-workout follow-up, rebooking and long-term retention. The in-studio workout experience is owned by the Education team. Your responsibility is ensuring everything before and after the workout from a systems perspective is optimised and considered. Customer Feedback and Reviews You move FACEGYM from passive feedback receiver to proactive listener. You own our review strategy, implement structured post-visit feedback loops, and ensure client sentiment is visible, reported and acted upon across the business. CX Platform and Escalations Day-to-day ownership of our CX inbox platform ( Gor gias ), with the Studio Experience Coordinators as first line. You set the standard for tone of our macros, response time and resolution quality, manage complex escalations, and ensure consistency across UK, US and franchise markets. AI and Innovation You will actively explore and implement AI tools that improve the quality and efficiency of CX at FACEGYM whether that is automating reporting, enhancing response workflows, improving personalisation in client communications, or identifying patterns in feedback at scale. This is an evolving space and we want someone curious about it, not cautious of it. Reporting and Insight Weekly and monthly CX reporting that goes beyond numbers. You bring the voice of the client into trade meetings, commercial planning and operational decisions. Your reporting shifts CX from an update on the agenda to an input that shapes it. Cross-Functional CX Great client experience at FACEGYM is not owned by one team, it is felt across every function. This role works closely with Marketing (on campaigns, client comms and messaging), Operations (on studio readiness and scheduling), Education (on the handoff at the studio door), and Product/Tech (on the app and booking experience). You are the connective tissue, the person who brings the client's perspective into decisions that are often made without it. Team Management Lead, develop and support 2 Studio Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany