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EXPRESS SOLICITORS
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  • Legal Secretary  

    - Greater Manchester
    Job Title: Legal Secretary Location: Sharston, Manchester M22 4SN Sala... Read More
    Job Title: Legal Secretary Location: Sharston, Manchester M22 4SN Salary : Up to £28,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: We are looking for an experienced, highly organised Legal Secretary to join our Occupiers' and Public Liability team. This is an excellent opportunity for a motivated professional to provide high-quality secretarial and administrative support to a team of Lawyers within a busy and well-regarded legal department. This is a varied and rewarding role. In addition to typing and file management, you will assist with preparing court bundles, liaising with clients by telephone, and organising meetings and conferences. While the firm continues its transition towards a paperless working environment, some traditional filing responsibilities will remain. Responsibilities: Working collaboratively within a pool of Legal Secretaries to support multiple OL/PL Lawyers Preparing correspondence and legal documentation, including pleadings and court bundles Photocopying and scanning documents, with support from the Administration team where required Handling inbound and outbound telephone calls in a professional and courteous manner Scheduling appointments, arranging meetings, and liaising with Lawyers, clients, Counsel, and other stakeholders Providing support to fellow Legal Secretaries and the wider administration team as required Assisting with updates to the Proclaim case management system where appropriate Person Specification: Proven experience as a Legal Secretary is essential Excellent written English skills, with strong spelling, punctuation, and grammar High level of IT literacy and confidence using modern office systems Outstanding client care skills, with a professional and friendly telephone manner Exceptional accuracy and attention to detail Ability to prioritise workload effectively and thrive in a fast-paced environment Previous experience using the Proclaim case management system is desirable Advanced word processing and audio typing skills Audio typing speed of 65+ words per minute Experience using digital dictation software, ideally Diktamen, would be advantageous Salary Legal Assistant, Family Secretary, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role. TPBN1_UKTJ Read Less
  • New Client Enquiry Coordinator  

    - Greater London
    Job Title: New Client Enquiry Coordinator Location: South Manchester /... Read More
    Job Title: New Client Enquiry Coordinator Location: South Manchester / Hybrid (50% remote after probation) Salary : £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400) Job type: Full Time, Permanent Start Date: Tuesday 1st September 2026 About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: As the first point of contact, you'll play a vital role in welcoming new clients and guiding them through the early stages of their legal journey. You'll handle enquiries via phone and email, ensuring each person feels cared for, listened to and understood. This position offers a fantastic opportunity to join a supportive and fun team, with clear paths for career progression-over 50% of our Specialist Team hires are internal promotions, 14 of which were promoted within the last 12 months! Responsibilities: Deliver a 5-star client experience from the first contact Respond to enquiries by phone and email with professionalism and empathy Gather essential information to assess the validity of claims Maintain accurate client records using our case management system Collaborate with a high-performing team to ensure every enquiry is handled efficiently Person Specification: Outstanding communication and listening skills Confidence in handling sensitive conversations A friendly, professional, and proactive approach Strong IT and organisational skills A desire to learn, grow, and succeed Ability to build rapport and gain client commitment A team player mindset Salary: Base salary of £13.63 per hour + uncapped commission (avg. £200/month, with top performers earning £300 - £400 Working Pattern Enquiries Assistant, Technical Support Assistant, Enquiries Advisor, Front of House Assistant, Enquiries Executive, Team Enquiries Advisor, Client Team Enquiries Assistant, Customer Services Executive, Customer Service Representative, Customer Support, Client Service, Customer Service Executive, Customer Services, Customer Assistant may also be considered for this role. TPBN1_UKTJ Read Less
  • Senior Associate Clinical Negligence Lawyer  

    - Greater Manchester
    Job Title: Senior Associate Clinical Negligence Lawyer Location: Shars... Read More
    Job Title: Senior Associate Clinical Negligence Lawyer Location: Sharston, Manchester M22 4SN Salary : Competitive salary along with a very generous commission scheme, paid monthly in arrears. Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we sup... CRWG1_UKTJ Read Less
  • Employers' Liability PA  

    - Greater Manchester
    Job Title: Employers' Liability PA Location: Sharston, Manchester M22... Read More
    Job Title: Employers' Liability PA Location: Sharston, Manchester M22 4SN Salary : £27,000 to £30,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: Our Employers' Liability team are currently looking for a Personal Assistant to support a Partner within the well established department. The ideal candidate must have strong legal secretarial experience within personal injury. Excellent knowledge of Microsoft Office packages, and a strong command of English spelling, punctuation and grammar are both essential. An audio typing speed of 65+ wpm is a distinct advantage. The PA is expected to be pro-active and to use a high degree of self-management and initiative. Responsibilities: To prepare correspondence and documents through audiotyping and word processing. To administer daily digital filing and the opening, closing, storage and retrieval of client files. To prepare correspondence and enclosures for despatch if required. To make appointments, arrange meetings and manage diaries To provide support to other secretaries and the administration team as required. To attend to clients both in person and on the telephone to provide support in a professional and friendly manner, in keeping with the firm's standards for client care. To undertake any specific training as and when required. To ensure the confidentiality of all clients' documentation and information. Help us live our service promise and deliver excellent levels of client care. Person Specification: Demonstrable legal secretarial experience IT literate Strong comprehension of English spelling, punctuation and grammar Acute attention to detail Excellent word processing and audio typing skills Exceptional customer service skills, including a professional and friendly telephone manner. Experience of working in a Personal Injury law firm, or civil litigation firm is advantageous Previous experience of working in a fast paced environment Prior exposure to Proclaim case management system is desirable Audio typing speed of 65+ words per minute Previous experience of working with court forms and creating pleadings Use of digital dictation, ideally Diktamen would be beneficial Salary Legal Assistant, Legal Secretary, PA, Legal Typist, Typist, Legal PA, Secretary, Legal Administrator, Legal Office Support, Legal Assistant, Legal Business Support, Fee Earner Support, Customer Service Administrator, Customer Service, Administrator may also be considered for this role. TPBN1_UKTJ Read Less
  • Senior Associate Clinical Negligence Lawyer  

    - Greater Manchester
    Job Title: Senior Associate Clinical Negligence Lawyer Location: Shars... Read More
    Job Title: Senior Associate Clinical Negligence Lawyer Location: Sharston, Manchester M22 4SN Salary : Competitive salary along with a very generous commission scheme, paid monthly in arrears. Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year-on-year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest-rated firms in the sector. The Role: We are currently looking for a lawyer to join our Clinical Negligence department, ideally 5 years + PQE or alternatively qualified by experience. Ideally, you should have strong clinical negligence experience with a proven track record of demonstrating empathy and understanding. The role offers genuine progression so would suit someone who not only wants to achieve excellent results for clients and contribute to the success of the team but wants to develop their own professional reputation. We are interested in hearing from an individual who is seeking the next exciting step in their career with perhaps aspirations of becoming a Partner in the future. Candidates already with Law Society/ AVMA accreditation especially encouraged to apply, if this is something you are yet to pursue then our Head of Department who holds a Law Society Accreditation as a Clinical Negligence specialist, will support and assist you in obtaining. Responsibilities: The caseload will be a broad mix of clinical negligence work, both pre issue and issued cases, with a focus on higher value and more complex claims against NHS Hospital Trusts and/ or GPs (we do not handle dental cases). Catastrophic Injury work, including amputees, brain, birth injury cases, is also available. We are looking for an individual who has the ability to work with seriously injured claimants with empathy and understanding, as well and manage the risk assessments required in clinical negligence work. To assist in achieving goals and targets, the role will be supported by a secretary and assistant. Person Specification: Experience of higher value clinical negligence work Proven billing track record of handling a mixed clinical negligence caseload, including issued cases. Ability to hit key performance indicators. Genuine tenacity. Strong CPR and Litigation skills. Excellent client care ability, with a passion for achieving the best possible outcome for our clients. Knowledge of Proclaim case management system advantageous. Organised and efficient Willing to act as a team player to help the continued success of the team. Will consider applications from candidates with very strong PI skills and experience of high value cases. Ideally Law Society/Avma accreditation but not essential An understanding of the issues within the clinical negligence sector and landscape Ideally, experience in writing blogs and / or marketing clinical negligence work. Willing to attend marketing and fundraising events. Salary Solicitor, Legal Caseworker, Qualified Solicitor, Lawyer, PI Solicitor, Personal Injury Lawyer, Solicitor, Qualified Solicitor, Chartered Legal Executive, Personal Injury Caseworker, may also be considered for this role. TPBN1_UKTJ Read Less
  • Compliance Executive  

    - Greater Manchester
    Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN... Read More
    Job Title: Compliance Executive Location: Sharston, Manchester M22 4SN Salary : Up to £35,000 per annum, dependent on experience Job type: Full Time, Permanent About Us: Established in 2000, Express Solicitors is an award winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease. We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year on year growth, Express Solicitors are the largest personal injury claimant firm in the UK. Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest rated firms in the sector. The Role: We are seeking a proactive and detail-driven Compliance Executive to join our Compliance team within a busy personal injury practice. This role is responsible for ensuring adherence to UK legislation, Solicitors Regulation Authority (SRA) Standards and Regulations, professional conduct rules, ethical obligations, data protection requirements, and internal policies. The successful candidate will support lawyers and staff in managing risk and maintaining best practice across the firm. The primary focus of this position is analysing performance data and trends to identify areas for improvement across the business, maximising efficiency and profitability. Where required you will conduct in-depth file audits. The role will also involve managing reporting and accountability for higher-risk or complex cases, ensuring these matters remain compliant with firm procedures and regulatory obligations while reducing overall risk exposure. This role would suit an experienced Personal Injury Fee Earner who is looking to step away from a file-handling role and get more involved with file audits, risk management and quality control. Responsibilities: Work collaboratively across business teams to carry out regular file reviews for all personnel Use management information and reporting tools to assess and manage risk across specific case profiles, including matters approaching limitation Provide guidance and support on interpreting case progression in line with internal standards and procedures Assist with troubleshooting common issues, escalating to relevant stakeholders where appropriate, and providing feedback to the Training team to support targeted learning initiatives To conduct case related investigations on policy requirements, legal practices and case progression Advise teams on the effective use of Management Information (MI) metrics to support performance monitoring and risk management Critically evaluate case progress and challenge knowledge gaps where necessary (either yourself or the file handler) Reporting on caseload KPI performance of lawyers Contribute to the preparation of reports relating to compliance, operational efficiency, and policy effectiveness Provide data analysis and reporting to senior management to support informed decision-making Maintain an accurate audit log of activity Provide structured feedback to support the design and delivery of compliance training at all levels Assisting the Complaints Partner and COLP with file review and diagnosis of relevant facts Assisting with Data Protection and other compliance queries Person Specification: Essential criteria: Good commercial knowledge of Claimant Personal Injury practice Knowledge of operating within a firm monitored and regulated by the SRA Experience of running own personal injury caseload to a high standard Experience conducting case investigations and compliance reviews Understanding of quality and performance metrics Highly motivated, proactive self-starter with excellent judgement and professional maturity Ability to prioritise effectively in a high-volume environment, balancing regulatory and commercial considerations Strong research and analytical ability Ability to build trusted relationships with the key stakeholders within the business at all levels Experience using Excel to interpret and analyse data Desirable criteria: Knowledge of Proclaim case management Professional accreditation e.g. Solicitor, MBA, CILEX etc Auditing background e.g. Lexcel Salary Compliance Assistant, Legal Compliance Executive may also be considered for this role TPBN1_UKTJ Read Less
  • Senior Associate Clinical Negligence Lawyer  

    - Manchester
    Job Title: Senior Associate Clinical Negligence LawyerLocation: Sharst... Read More
    Job Title: Senior Associate Clinical Negligence LawyerLocation: Sharston, Manchester M22 4SN Salary: Competitive salary along with a very generous commission scheme, paid monthly in arrears.Job type: Full Time, PermanentAbout Us:Established in 2000, Express Solicitors is an award-winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we sup...
    QTJB1_UKTJ Read Less

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