ROLE: Trade Counter Assistant
HOURS: 44 per Week - Permanent Role
SALARY: £26, basic salary per year
BONUS: Realistic total earning potential of up to £30, per yearEurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:We have a Christmas shutdown periodWe only work occasional Saturdays, on a rota basisWe don't open our branches on Sundays Our branches close at 4:30pm during the week, we support your work/life balance!We offer a FREE Healthcare plan for all our employeesExceptional monthly Branch BonusOur Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within EurocellHERE'S WHAT WE OFFER OUR TRADE COUNTER ASSISTANTS:You will be rewarded with a very competitive basic salary of £26, per yearAn excellent monthly bonus scheme, which added to your salary would be up to £30, per year 25 days holiday, plus statutory holidays - normally 33 days in total each year*NEW for * Free Healthcare plan for all employees*NEW for * Enhanced Maternity and Paternity benefitFree Life Assurance Plan of 3x your Annual SalaryChristmas shutdownSaturdays only on a rota, and no Sunday working! Our branches close at 4:30pm during the week, we respect your work/life balance!Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company successCompany Pension PlanEmployee discount on Eurocell productsDiscounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career developmentCare First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice, if and when you need itColleague Referral Programme; we pay you for successfully referring people to join our teamExcellent opportunities to grow with us, and progress your careerIndustry leading induction and training programmes
WHAT OUR TRADE COUNTER ASSISTANTS DO:Our Trade Counter Assistants are hands-on, lead by example, and work closely with the Branch Manager and Branch Supervisor in day to day branch operationsResponsible for trade counter sales to achieve sales targets, confidently communicating product knowledge to customersProvide exceptional customer service and support to new and existing customersPicking, loading and delivering products to customers via Eurocell’s 3.5 tonne flatbed trucks and LWB vansResponsible for route planning, safe driving and keeping the Company vehicle clean Supporting the Branch Manager with actions and activities on time, in full Compliance with Health and Safety, company policies and proceduresEnsure excellence in customer service, operational standards and Branch sales targets are achievedSupport the delivery of sales targets whilst developing and maintaining positive customer relationshipsAssist with the delivery of branch operationsProvide support and assistance to Branch colleagues as requiredMaintaining branch standards - including warehouse and stock management, front of house cleanliness and point of sale
WHAT WE NEED FROM OUR TRADE COUNTER ASSISTANTS:Passion and energy to deliver exceptional customer service and achieve business targetsA hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customersA commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy Good organisational skills, with ability to prioritise and use own initiativeConfident IT user, with experience of MS Office and industry standard software eg SAPA full and valid driving license is essential, and a FLT licence could be a distinct advantagePrevious branch stock take experience could be a distinct advantageComfortable to work in a small team and on occasion, aloneExperience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
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