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ESTÉE LAUDER Companies
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  • Assistant Business Manager Clinique Boots Meadowhall  

    ESTÉE LAUDER Companies
    - Sheffield
    Apply Now
    DescriptionWe are seeking an inspirational and dynamic Assistant Count... Read More
    DescriptionWe are seeking an inspirational and dynamic Assistant Counter Manager to play a leading role in the success of the store/counter by supporting the Store Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.Candidates should have proven supervisory, coaching and retail operations skills gained in a fast paced retail environment. If you are an ambitious and high performing self⁃starter with a flair for retail and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications ⁃ Proven retail experience preferably within cosmetics ⁃ The ability to provide inspirational, authentic and personalized customer service⁃ Previous supervisory experience with a proven track record of coaching/mentoring others to achieve sales and customer service targets⁃ Retail operations experience including inventory management and cash reconciliation⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment⁃ Previous experience with retail point⁃of⁃sale software⁃ Proficient in Microsoft Office ⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
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  • Estee Lauder Companies - The Cosmetic Company Store - Livingston 15 hour Key Holder  

    ESTÉE LAUDER Companies
    - Livingston
    Apply Now
    The Estée Lauder Companies Inc. is one of the world’s leading manufact... Read More
    The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Lab Series, Origins, M·A·C, La Mer, Bobbi Brown Cosmetics, Aveda, Jo Malone London, Bumble and bumble, Darphin Paris, TOM FORD, Smashbox, AERIN Beauty, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, KILIAN PARIS, Too Faced, Dr.Jart+, the DECIEM family of brands, including The Ordinary and NIOD, and BALMAIN Beauty.DescriptionThe Cosmetics Company Stores are the outlet retailing operation of the Estée Lauder Companies.We opened our first UK store in 1994, in the historic town of Bath, England and now comprise of 20+ stores at key Designer Outlet destinations across the UK including Bicester Village, Cheshire Oaks and Gunwharf Quays.We offer our consumers all core Estée Lauder Companies brands including Clinique, Estée Lauder, Jo Malone London, M·A·C and Tom Ford Beauty where our consumers immerse themselves in a world of premium skincare, make up, fragrance and haircare.We are looking for a Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. Compensation and BenefitsCompetitive industry salaryCommission scheme Product discountTraining & development Qualifications You will have:While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirablePrevious supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirableA passion and energy to provide inspirational, authentic and personalised customer serviceFlexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.Proof of right to live and work in the countryEqual Opportunity EmployerAt Estée Lauder Companies, we are committed to promoting an inclusive and diverse work environment. We believe that every individual brings unique value and we strongly encourage applications from people of all backgrounds, gender identities, sexual orientations, religions, and disabilities. Read Less
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  • Boots Newport Clinique Counter manager 30 hours TEMP 8 months  

    ESTÉE LAUDER Companies
    - Newport
    Apply Now
    DescriptionThe Counter Lead is responsible for supporting their Brand... Read More
    DescriptionThe Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused.They are accountable for achieving this by· reflecting a credible and professional Brand image to all internal and external consumers at all times· maximising sales through selling, providing excellent service and retail standards· contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines· Understand daily/weekly targets· Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.· Keep up to date with competitor activities and missed opportunities· Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.· Deliver the Brand Strategy, ensuring the delivery of an effective local plan· Plan and implement local marketing & events initiatives, aligned to Retailer activity.· Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture· Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life.· Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate· Use digital tools to ensure knowledge is kept up to date· Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.· Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations· Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)· Review retail standards on a daily basis ensuring they are maintained to the required standard· Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes· Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk· Ensure all information requests are fulfilled accurately, within deadlines set· Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed· Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to· Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.Commerciality· Manage daily replenishment, taking appropriate action where necessary· Maximise sales performance by utilising all commercial reports before making commercial decisions· Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales· Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control· Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines· Identify trends and make suggestions to enhance product performance.Qualifications . Experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development· Commercial understanding and awareness of industry· Effective communication, organisation and prioritisation skills Read Less
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  • Clinique Boots Manchester 37.5 hours Consultant  

    ESTÉE LAUDER Companies
    - Manchester
    Apply Now
    DescriptionClinique’s promise is to create great looking skin for ever... Read More
    DescriptionClinique’s promise is to create great looking skin for everyone. Born out of a Dermatologist office, Clinique are the leading authority in the Active Derm category with diagnostics, built on 55+ years of dermatological research and products that deliver clinical results clients will see and feel instantly, and over time.Clinique’s mission has always been to provide the safest, most effective formulas in simple routines that bring remarkable results. Clinique is built on passion – a passion for our clients, for our innovative products and the development of our talent. We place the client at the heart of everything we do, giving superior care by providing dermatologist guided solutions, from skincare to makeup.If you are an ambitious self-starter looking for a progressive career within the Retail Beauty Industry, then this could be the perfect role for you. As one of our talented Clinique Consultants, you will be skin obsessed, to create an exceptional customer experience making your client feel Valued, Respected, Connected and Confident while selling our market-leading products across the Skincare, Makeup and Fragrance.Qualifications Compensation and BenefitsCompetitive industry salaryCommission scheme Product discountTraining & development  
    Qualifications 
    You will have:A passion and energy to provide inspirational, authentic, and personalised customer serviceA desire to understand your client’s skin and make up goals to confidentially recommend custom-fit routines.Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.Previous retail industry/customer services experience is beneficialProof of right to work in the country Read Less
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  • Counter Manager Counter Manager  

    ESTÉE LAUDER Companies
    - Reading
    Apply Now
    DescriptionWe are looking for a dynamic and inspirational Counter Mana... Read More
    DescriptionWe are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications ⁃ Effective verbal and written communication skills. Excellent interpersonal skills⁃ Quality customer service skills. Skilled at winning people over⁃ Results oriented, with high drive to meet objectives and standards⁃ Pursue goals beyond what is required or expected of them⁃ Senses others' development needs and bolsters their abilities⁃ Anticipates, recognizes, and meets customers' needs⁃ Handles difficult and tense customer service situations with diplomacy and tact⁃ Guides the performance of others while holding them accountable⁃ Cultivate and maintain extensive informal networks⁃ Models team qualities like respect, helpfulness, and cooperation⁃ High attention to detail and organisational skills⁃ The ability to work autonomously and contribute to the team⁃ Proactive and positive approach to work and tasks⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge⁃ Retail sales experience.⁃ Teamleadership⁃ degree of experience dependent on business/Store size.⁃ Experience in strategic planning and execution⁃ Ability to develop financial plans and manage resources⁃ Working knowledge of a computerised system including email, Microsoft Excel Read Less
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  • Jo Malone London - Regent Street 30 Hour Stylist  

    ESTÉE LAUDER Companies
    - Greater London
    Apply Now
    DescriptionAt Jo Malone London, bringing the brand’s generosity to lif... Read More
    DescriptionAt Jo Malone London, bringing the brand’s generosity to life within our boutiques through exceptional customer service is paramount. Fragrant fun, curiosity and kindness are key. In this role you will truly be the host with the most, entertaining visitors from across the globe and showcasing The World of Jo Malone London™ to our customers, global colleagues, and corporate clients and media contacts. Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories. From floral crowns to graffiti artists, chocolate tasting and cocktail master classes, our services and events are the talk of the town.
    The primary responsibility is to provide outstanding customer service to each customer and to deliver on service goals. Other responsibilities include, but are not limited to, maintaining the store environment, operations, assisting with opening and closing of the Boutique and housekeeping duties. The Stylist will understand their individual sales and service goals
    Responsibilities and tasks
    • Deliver exceptional customer service
    • Maximise sales performance and productivity
    • Build collaborative relationships with your colleagues
    • Support the execution of in store events
    • Awareness of stock and inventory
    • Maintain high VM standards and work environment
    • To be aware of competitor activity and to drive an omni-channel approach
    • Adhere to Brand grooming guidelines
    • Maintain the high standard of housekeepingQualifications The ideal candidate will be warm, kind and friendly, love to help with a ‘can-do’ attitude. Will have a passion for service and storytelling whilst being adaptable and versatile. Will be gracious, intelligent, smart and have a groomed, clean and crisp image.
    • The ability to provide inspirational, authentic and personalized customer service
    • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
    • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
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  • Clinique Business Manager- John Lewis London  

    ESTÉE LAUDER Companies
    - Greater London
    Apply Now
    DescriptionWe are looking for a dynamic and inspirational Store/Retail... Read More
    DescriptionWe are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment.This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications Proven retail management/assistant retail management experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer servicePrevious business planning experience including setting sales and customer service targets, sales analysis and staff schedulingPrevious retail operations experience including inventory and facilities management and cash reconciliationProven track record of leading a team to achieve sales and customer service targetsExperience of creating and executing in-store events Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale softwareProficient in Microsoft officeapplicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
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  • MAC Counter Manager- John Lewis Nottingham 37.5hrs  

    ESTÉE LAUDER Companies
    - Nottingham
    Apply Now
    DescriptionWe are looking for a dynamic and inspirational Counter Mana... Read More
    DescriptionWe are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications ⁃ Effective verbal and written communication skills. Excellent interpersonal skills⁃ Quality customer service skills. Skilled at winning people over⁃ Results oriented, with high drive to meet objectives and standards⁃ Pursue goals beyond what is required or expected of them⁃ Senses others' development needs and bolsters their abilities⁃ Anticipates, recognizes, and meets customers' needs⁃ Handles difficult and tense customer service situations with diplomacy and tact⁃ Guides the performance of others while holding them accountable⁃ Cultivate and maintain extensive informal networks⁃ Models team qualities like respect, helpfulness, and cooperation⁃ High attention to detail and organisational skills⁃ The ability to work autonomously and contribute to the team⁃ Proactive and positive approach to work and tasks⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge⁃ Retail sales experience.⁃ Teamleadership⁃ degree of experience dependent on business/Store size.⁃ Experience in strategic planning and execution⁃ Ability to develop financial plans and manage resources⁃ Working knowledge of a computerised system including email, Microsoft Excel Read Less
    Apply Now

  • Tom Ford Specialist 4 days - John Lewis Liverpool  

    ESTÉE LAUDER Companies
    - Liverpool
    Apply Now
    DescriptionAs one of our highly skilled make-up artists you will combi... Read More
    DescriptionAs one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
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  • MAC FSS Battersea Key Holder 37.5 hours / 5 days  

    ESTÉE LAUDER Companies
    - Greater London
    Apply Now
    DescriptionKeyholderM·A·C is the world’s leading professional MAKEUP A... Read More
    DescriptionKeyholderM·A·C is the world’s leading professional MAKEUP AUTHORITY because of our unrivalled expertise in makeup artistry. M·A·C celebrates diversity and INDIVIDUALITY — all ages, all races, all sexes. M·A·C is a proud COMMUNITY of professional makeup artists. M·A·C is at the forefront of TRENDSETTING, collaborating with leading talents from fashion, art and popular culture. M·A·C believes in SOCIAL RESPONSIBILITY, with VIVA GLAM and the M·A·C AIDS Fund at the heart and soul of our unique culture. We are looking for a dynamic and inspirational Keyholder to support the Store/ Retail/ Business Manager and Assistant Manager to ensure the smooth and efficient running of the store. If you are an ambitious self-starter, with previous retail experience, looking to continue or land your first supervisory role within the Retail Beauty industry, then this could be the perfect role for you. As one of our Keyholders, you will you use your flair for retail and cash handling to carry out essential supervisory responsibilities. This may include but is not limited to start, and end of day cash reconciliation as well as opening and closing the store on a rota basis. You will also enjoy working as part of a high-performing in-store management team and play a part in securing the smooth running of the store.Qualifications Previous retail supervisory experience preferably within beauty or a fast-paced retail environment is advantageous.
    • Previous retail operations experience including cash reconciliation and opening & closing the store is desirable. • Experience of playing a part in supporting inspirational in-store events • Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview. • Proficient in Microsoft office • Proof of right to live and work in the country Read Less
    Apply Now
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