DescriptionAveda is the leading botanical hair and skin care brand with professional authority. Inspired by Ayurveda, we take a holistic approach to beauty with rituals and products that harness pure flower and plant essences to help you look and feel beautiful. The brand, founded by a hairdresser, features professionally developed products that are used by 9,000 salons and spas worldwide. For 38 years we have been a pioneer of environmental responsibility with our mission to care for the world we live in.The Salon Development Partner plays a key role in driving business development, increasing sales, and strengthening Aveda’s presence within the salon industry. This position focuses on cultivating and nurturing relationships with salon partners, promoting the Aveda brand, and ensuring the delivery of an exceptional customer experience. The Salon Development Partner will focus on expanding the salon network, improving salon performance, and providing continuous support for business growth.WHAT THIS ROLE DOES: Sales & New Salon Business DevelopmentResponsible for achieving Net sales target area and achieving new business targets to maintain growth on the area.Cultivate relationships with existing salon partners, ensuring the growth of Aveda's products and services within their business.Develop and execute strategies to attract new salon partners, expanding Aveda’s salon footprint and increasing sales.Conduct regular business reviews with salon partners to identify opportunities for growth, track performance, and address any challenges.Drive sales objectives by optimising salon opportunities for cross-sell, up-sell, and product launches.Training & EducationFacilitate training sessions and workshops for salon teams, ensuring a thorough understanding of Aveda's products, services, and customer experience standards.Work closely with salon teams to enhance their product knowledge, sales skills, and ability to drive customer engagement.Identify areas for development and deliver tailored education programs to meet the evolving needs of each salon.
Support salons in maintaining high levels of product and service excellence, ensuring that Aveda’s values and mission are consistently represented.Support salons with business driving tolls such as Bench Marking, SOP planning, A-commerce and Flossie programsBuilding & Maintaining RelationshipsEstablish and maintain strong relationships with salon owners, managers, and staff, acting as a trusted business partner.Regularly visit salons to assess their needs, offer guidance, and ensure the success of Aveda’s products and services within their operations.Assist in resolving any operational issues or concerns that arise, ensuring a high level of satisfaction and long-term business growth. Strategic Thinking & Problem SolvingAnalyse salon performance data and identify trends to create actionable plans for improvement and growth.Act as a strategic advisor, providing salons with insight into how they can enhance their business operations, services, and product offerings.Work with internal teams to develop and deliver solutions that address the specific needs and goals of salon partners.Qualifications
What you will need to be successful in this role:Strong relationship-building and networking skills, with a proven ability to develop and maintain long-term partnerships.Ability to drive sales growth and optimise salon performance through strategic planning and execution.Strong knowledge of the salon industry, including market trends, products, and services (desirable).Ability to provide training, coaching, and guidance to salon teams to improve business results.Excellent communication and presentation skills, with the ability to influence and motivate salon teams.A proactive, solution-oriented mindset with strong problem-solving skills. Ability to work independently and manage multiple salon accounts simultaneously.QUALIFICATIONS:Proven experience in sales, business development, or salon management, with a focus on relationship management and growth.Strong understanding of the salon industry and passion for beauty and wellness.Previous experience in developing and delivering training programs is a plus.Excellent organisational skills, with the ability to manage multiple priorities and accounts.A background in business, sales, or a related field is preferred.
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