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ESTÉE LAUDER Companies
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  • Senior Digital Designer, 12 month fixed term contract  

    - Greater London
    Position OverviewThis senior position is a hybrid role of User Experie... Read More
    Position OverviewThis senior position is a hybrid role of User Experience and User Interface design across all our digital products. It requires a broad knowledge of the full funnel of digital product creation; research, framing the problem, design, prototyping, validation, build and testing. Although the design element will make up the core, a good understanding of UX research and testing is necessary.You should be familiar with the luxury market with an eye for premium design. Have experience of working on large scale digital projects, and marketing campaigns across a variety of digital channels. Must have a good breadth of software knowledge, be organized, have good communication skills, and the ability to work in a fast-paced, creative environment. They will will own projects working with a variety of stakeholders across digital product, engineering and brand teams.Footer Champion the launch of new digital products and experiencesHelp craft and evolve the UX and UI across current and new digital productsConduct research and user journey mapping for relevant productsCollaborate with digital product managers, developers, brand designers, agencies and team members to design and build experiencesTranslate product requirements into tangible interaction designs, by creating user flows and wireframesCommunicate design decisions and rationale through demos and prototypesManage and promote the use of the digital design systemCreate accurate, iterative and un-ambiguous design deliverablesConstantly help improve and maintain the global brand sitesQualifications UX / UI designEcommerce web designResponsive and adaptive web designCreating Design systems from scratchGamificationEmerging technology trendsPrototypingWirframesUserflowsQuantative and Qualatitive testingEmail, display ad designWeb optimization and digital standardsAdobe Creative CloudFigmaKnowledge of usability and accessibility principles and techniquesDesign knowledge across mobile, iOS, Android platforms8+ years digital design experienceStrong portfolio showing high-end web and ecommerce design, digital experiences and creative artworking for digital asset creation Read Less
  • DescriptionAs one of our highly skilled make-up artists you will combi... Read More
    DescriptionAs one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
  • DescriptionThe Counter Lead is responsible for supporting their Brand... Read More
    DescriptionThe Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused.They are accountable for achieving this by· reflecting a credible and professional Brand image to all internal and external consumers at all times· maximising sales through selling, providing excellent service and retail standards· contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines· Understand daily/weekly targets· Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.· Keep up to date with competitor activities and missed opportunities· Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.· Deliver the Brand Strategy, ensuring the delivery of an effective local plan· Plan and implement local marketing & events initiatives, aligned to Retailer activity.· Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture· Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life.· Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate· Use digital tools to ensure knowledge is kept up to date· Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.· Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations· Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)· Review retail standards on a daily basis ensuring they are maintained to the required standard· Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes· Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk· Ensure all information requests are fulfilled accurately, within deadlines set· Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed· Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to· Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.Commerciality· Manage daily replenishment, taking appropriate action where necessary· Maximise sales performance by utilising all commercial reports before making commercial decisions· Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales· Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control· Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines· Identify trends and make suggestions to enhance product performance.Qualifications . Experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development· Commercial understanding and awareness of industry· Effective communication, organisation and prioritisation skills Read Less
  • MAC Frasers Glasgow Key Holder 30 Hours  

    - Glasgow
    DescriptionWe are looking for a dynamic and inspirational Key Holder t... Read More
    DescriptionWe are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications Proven retail experience preferably within cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment Previous experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
  • DescriptionWe are looking for a dynamic and inspirational Counter Mana... Read More
    DescriptionWe are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in⁃store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self⁃starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long term fulfilling career with a leader in prestige beauty. Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all⁃round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.Qualifications ⁃ Effective verbal and written communication skills. Excellent interpersonal skills⁃ Quality customer service skills. Skilled at winning people over⁃ Results oriented, with high drive to meet objectives and standards⁃ Pursue goals beyond what is required or expected of them⁃ Senses others' development needs and bolsters their abilities⁃ Anticipates, recognizes, and meets customers' needs⁃ Handles difficult and tense customer service situations with diplomacy and tact⁃ Guides the performance of others while holding them accountable⁃ Cultivate and maintain extensive informal networks⁃ Models team qualities like respect, helpfulness, and cooperation⁃ High attention to detail and organisational skills⁃ The ability to work autonomously and contribute to the team⁃ Proactive and positive approach to work and tasks⁃ Confidentiality, tact, and discretion when dealing with people Qualifications / Knowledge⁃ Retail sales experience.⁃ Teamleadership⁃ degree of experience dependent on business/Store size.⁃ Experience in strategic planning and execution⁃ Ability to develop financial plans and manage resources⁃ Working knowledge of a computerised system including email, Microsoft Excel Read Less
  • DescriptionAs one of our highly skilled sales associates you will comb... Read More
    DescriptionAs one of our highly skilled sales associates you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in⁃store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in⁃store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self⁃starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While certification in retail sales experience is desirable we also welcome applicants with amateur level experience.As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications ⁃ While a qualification in retail sales experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertiseAll applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service⁃ Ability to work retail hours including days, nights, weekends and special events in a fast⁃paced work environment⁃ Previous experience with retail point⁃of⁃sale software⁃ Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
  • DescriptionThe Counter Lead is responsible for supporting their Brand... Read More
    DescriptionThe Counter Lead is responsible for supporting their Brand in for supporting the Brand in driving sales turnover and market share through consistently remaining consumer focused.They are accountable for achieving this by· reflecting a credible and professional Brand image to all internal and external consumers at all times· maximising sales through selling, providing excellent service and retail standards· contributing to efficiencies through adhering to store/Brand//Company Procedures and guidelines· Understand daily/weekly targets· Ensure personal awareness of all additional sales avenues i.e. eventing, Omni and digital channels, etc.· Keep up to date with competitor activities and missed opportunities· Effectively social media, leveraging opportunities to drive the business, protect and enhance the Brand image.· Deliver the Brand Strategy, ensuring the delivery of an effective local plan· Plan and implement local marketing & events initiatives, aligned to Retailer activity.· Deliver excellence in execution of service by ensuring measures are in place to continually and visibly improve service levels, creating a zero consumer complaints mind⁃set and a surprise and delight culture· Be an Ambassador for the Brand ⁃ lead the way to ensure Brand values are represented and bought to life.· Ensure all refunds and complaints are managed in line with Company guidelines and to a mutually satisfactory conclusion, informing/consulting with the Area Manager where appropriate· Use digital tools to ensure knowledge is kept up to date· Deliver a consumer recruitment and retention strategy to grow a loyal consumer base.· Develop up to date knowledge of product in order to ensure we deliver an industry leading experience and the product meets the consumer's needs. Operations· Plan to ensure the delivery of excellent standards at all times (product, housekeeping, displays, messaging, pricing)· Review retail standards on a daily basis ensuring they are maintained to the required standard· Ensure deliveries, stock movements and associated administration are completed within agreed Company timeframes· Ensure that all auditable processes and administration are actioned to Company guidelines and take corrective action in highlighted areas of risk· Ensure all information requests are fulfilled accurately, within deadlines set· Minimise stock loss by ensuring all Company Security Policies and Procedures are implemented correctly and followed· Create and maintain a safe working environment for consumers ensuring that Company and Retailer Policies and Procedures are adhered to· Ensures that all health & safety responsibilities and all areas of operational activity achieve a minimum overall grading of 'Acceptable' during audits.Commerciality· Manage daily replenishment, taking appropriate action where necessary· Maximise sales performance by utilising all commercial reports before making commercial decisions· Plan and deliver the visual merchandising layout, ensuring it is completed to guidelines and within agreed timescales· Identify stock package issues, and take corrective action, informing the Area Manager when out of direct control· Effectively manage all promotions and discounts ensuring they are actioned in line with Company guidelines· Identify trends and make suggestions to enhance product performance.Qualifications . Experience in a fast⁃paced retail and/or consumer facing environment · Ability to drive self⁃development· Commercial understanding and awareness of industry· Effective communication, organisation and prioritisation skills Read Less
  • Beauty Advisor/Artist Beauty Advisor  

    - London
    DescriptionAs one of our highly skilled make-up artists you will combi... Read More
    DescriptionAs one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
  • DescriptionAs one of our highly skilled make-up artists you will combi... Read More
    DescriptionAs one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less
  • Clinique Consultant JLP Bluewater 30hrs  

    - Greenhithe
    DescriptionAs one of our highly skilled make-up artists you will combi... Read More
    DescriptionAs one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with a culture that values diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.Qualifications While a qualification in make-up artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer serviceAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentPrevious experience with retail point-of-sale software Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany