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Equals One Ltd
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  • Retreat and Guest Relations Manager  

    - North Yorkshire
    Position Title: Retreat and Guest Relations Manager Salary: Up to £44,... Read More
    Position Title: Retreat and Guest Relations Manager Salary: Up to £44,000 per annum Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at YO62 Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: 2 x Retreat Coordinators 1 x Event Coordinator Volunteers within Retreats Events About us We are home to the UKs largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Communitys charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for the Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guests satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Communitys aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the teams workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trusts Policies and Procedures . 3 . Reservations Revenue Management Manage the booking calendar for the Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts Events Management Serve as the primary contact for all external hire arrangements. Negotiate contracts, rates and terms for corporate conferences and events. Coordinate ticketing, seating plans and logistics for events and concerts. Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. Create a warm, welcoming, professional Benedictine guest experience for all guests. Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience. About You Previous experience in a similar role Strong leadership and team management skills Be a team player, flexible and reliable with a can-do attitude Excellent guest service and communication abilities Good organisational skills with excellent attention to detail Strong problem-solving skills with the ability to manage multiple priorities. Own transport required Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic tradition Calm, approachable, and professional manner Respect and support for the spiritual and historic nature of the Abbey Ability to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional events Fast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre The Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Retreat and Guest Relations Manager  

    - Middlesbrough
    Position Title: Retreat and Guest Relations Manager Salary: Up to £44,... Read More
    Position Title: Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at YO62 Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: 2 x Retreat Coordinators 1 x Event Coordinator Volunteers within Retreats Read Less
  • Retreat and Guest Relations Manager  

    - North Yorkshire
    Position Title: Retreat and Guest Relations Manager Salary: Up to £44,... Read More
    Position Title: Retreat and Guest Relations Manager Salary: Up to £44,000 per annum Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at YO62 Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: 2 x Retreat Coordinators 1 x Event Coordinator Volunteers within Retreats & Events About us We are home to the UKs largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. The Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey. Supporting the Monastic Communitys charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences. If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this is perfect for you! Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Benedictine Community. The main responsibilities are as follows but are not limited to:- 1. Guest Relations and Front of House for the Trust Provide a first point of Benedictine welcome to all guests, visitors and enquirers. Working closely with the Monastic Lead, manage and implement the annual programme of retreats. Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests. Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events. Oversee guest arrivals, check-in/check-out processes. Oversee the provision of a Benedictine welcome to all group and event visitors. Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors. Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements. Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction. Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations. 2. Team Leadership & Management Set the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience. Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Communitys aims. Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings. Participate in all Trust team meetings appropriate to the Role of Guest Relations Manager. Lead regular team meetings for the management of the teams workload and the delivery of efficient and proactive guest support services. Conduct regular performance reviews to develop the skills and personal development of the Coordination team members. Lead or arrange training for team members, appropriate to their role. Set clear performance targets for retreat and event bookings. Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trusts Policies and Procedures . 3 . Reservations & Revenue Management Manage the booking calendar for the Trust. Oversee all individual and group retreat reservations. Oversee the coordination of all group tours bookings. Optimise room occupancy and venue space utilization. Handle complex customer enquiries and escalations efficiently. Process invoices, deposits and final billing reports accurately. Track and report on key KPIs. Present monthly performance summaries and guest feedback analysis. 4. Conferences, Concerts & Events Management Serve as the primary contact for all external hire arrangements. Negotiate contracts, rates and terms for corporate conferences and events. Coordinate ticketing, seating plans and logistics for events and concerts. Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events. Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events. 5. Customer Experience & Quality Control Ensure the Benedictine charism of Hospitality is at the heart of the guest experience. Create a warm, welcoming, professional Benedictine guest experience for all guests. Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis. Ensure special guest requirements and dietary needs are logged and delivered. Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience. Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience. About You Previous experience in a similar role Strong leadership and team management skills Be a team player, flexible and reliable with a can-do attitude Excellent guest service and communication abilities Good organisational skills with excellent attention to detail Strong problem-solving skills with the ability to manage multiple priorities. Own transport required Experience working in a heritage, visitor attraction, or faith-based setting Interest in history, heritage, or monastic tradition Calm, approachable, and professional manner Respect and support for the spiritual and historic nature of the Abbey Ability to work in a sometimes quiet, reflective environment Working Conditions Includes weekends, bank holidays, and occasional events Fast-paced environment during peak visitor seasons Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre The Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references. Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.c272c101-f45c-4783-b4a0-50ad222b87c0 Read Less
  • Position Title: Retreat and Guest Relations Manager Salary: Up to £44,... Read More
    Position Title: Retreat and Guest Relations Manager Salary: Up to £44,000 per annum + Benefits Hours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidays Based at YO62 Line Manager: Head of Guest Operations Key relationships: The Monastery Lead for Hospitality Line management of: 2 x Retreat Coordinators 1 x Event Coordinator Volunteers within Retreats Read Less
  • Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,0... Read More
    Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at YO62Line Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of:2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & EventsAbout usWe are home to the UKs largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.The Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Communitys charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for the TrustProvide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations.2. Team Leadership & ManagementSet the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Communitys aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the teams workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trusts Policies and Procedures. 3. Reservations & Revenue ManagementManage the booking calendar for the Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis.4. Conferences, Concerts & Events ManagementServe as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events.5. Customer Experience & Quality ControlEnsure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered.Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience.Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience.About YouPrevious experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environmentWorking ConditionsIncludes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasonsBenefitsUp to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans CentreThe Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review.

    The following information aims to provide potential candidates with a better understanding of the requirements for this role.
    Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. xrexnqw Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
    Read Less
  • Retreat and Guest Relations Manager  

    - The Holme
    Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,0... Read More
    Position Title: Retreat and Guest Relations ManagerSalary: Up to £44,000 per annum + BenefitsHours: Full time 40 hours per week, 5 days over 7 to include weekends and bank holidaysBased at YO62Line Manager: Head of Guest OperationsKey relationships: The Monastery Lead for HospitalityLine management of:2 x Retreat Coordinators1 x Event CoordinatorVolunteers within Retreats & EventsAbout usWe are home to the UKs largest Benedictine Monastic Community, rooted in the Rule of St Benedict, whose mission is to seek God through prayer and service, and to invite others to experience faith in action.Located in the Howardian Hills north of York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room.The Trust is a registered charity, working alongside the Monastic Community to support its mission. With around 60 lay staff, the Trust delivers on a five-year strategy, Choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey.Supporting the Monastic Communitys charism of Welcome and Hospitality, the Guest Relations Manager oversees, facilitates and delivers full-service support from an initial enquiry to the conclusion of a visit, providing excellent guest service for all retreatants, visitors, groups and for guests on tours and commercial events, while delivering on the aims of high occupancy, seamless coordination, excellent guest service and maximising revenue across all guest experiences.If you enjoy working in a friendly peaceful atmosphere, meeting new people, being part of a hardworking team then this is perfect for you!Core to this role is the delivery of a guest and hospitality experience commensurate with the aims of the Benedictine Community.The main responsibilities are as follows but are not limited to:-1. Guest Relations and Front of House for the TrustProvide a first point of Benedictine welcome to all guests, visitors and enquirers.Working closely with the Monastic Lead, manage and implement the annual programme of retreats.Work closely with the Monastic Community in the delivery of the retreat programme and a welcoming environment for all guests.Manage all guest bookings for retreat guests, group tours, day visitors, conferences and events.Oversee guest arrivals, check-in/check-out processes.Oversee the provision of a Benedictine welcome to all group and event visitors.Liaise and coordinate with other departments to ensure a smooth operational service to guests and visitors.Work with the Housekeeping Supervisor to ensure rooms are serviced on time and with the relevant personal requirements.Act as the senior point of escalation for guest complaints and service recovery, resolving issues swiftly and to the guest's satisfaction.Liaise and coordinate with the Marketing team and Monastic Community on the receiving of donations.2. Team Leadership & ManagementSet the standard, lead and motivate the Coordination team in the provision of a professional and excellent Benedictine guest experience.Liaise regularly with the Monastic Lead of Hospitality to ensure delivery of the Communitys aims.Liaise regularly with the Guest Operations Manager and other on site team members to ensure the smooth delivery of services for all guest bookings.Participate in all Trust team meetings appropriate to the Role of Guest Relations Manager.Lead regular team meetings for the management of the teams workload and the delivery of efficient and proactive guest support services.Conduct regular performance reviews to develop the skills and personal development of the Coordination team members.Lead or arrange training for team members, appropriate to their role.Set clear performance targets for retreat and event bookings.Manage rotas and staffing levels and ensure appropriate cover including weekends and bank holidaysEnsure compliance in all aspects of Health and Safety, G.D.P.R. and Safeguarding in accordance with the Trusts Policies and Procedures. 3. Reservations & Revenue ManagementManage the booking calendar for the Trust.Oversee all individual and group retreat reservations.Oversee the coordination of all group tours bookings.Optimise room occupancy and venue space utilization.Handle complex customer enquiries and escalations efficiently.Process invoices, deposits and final billing reports accurately.Track and report on key KPIs.Present monthly performance summaries and guest feedback analysis.4. Conferences, Concerts & Events ManagementServe as the primary contact for all external hire arrangements.Negotiate contracts, rates and terms for corporate conferences and events.Coordinate ticketing, seating plans and logistics for events and concerts.Liaise with internal and external caterers, audio visual technicians, and facilities teams for the smooth delivery of all events.Manage the Event Coordinator and handover to the Operations team to ensure flawless on-site delivery of events.5. Customer Experience & Quality ControlEnsure the Benedictine charism of Hospitality is at the heart of the guest experience.Create a warm, welcoming, professional Benedictine guest experience for all guests.Identify opportunities, including via guest feedback, to elevate service standards and enhance the guest experience, delivering and reviewing them on an ongoing basis.Ensure special guest requirements and dietary needs are logged and delivered.Ensure all health and safety compliance requirements and documentation are fulfilled across the guests experience.Any other duties, as required by the Head of Guest Operations, Executive Team, Abbot or Monastery Lead for Hospitality, which pertain to the provision of a good guest experience.About YouPrevious experience in a similar roleStrong leadership and team management skillsBe a team player, flexible and reliable with a can-do attitudeExcellent guest service and communication abilitiesGood organisational skills with excellent attention to detailStrong problem-solving skills with the ability to manage multiple priorities.Own transport requiredExperience working in a heritage, visitor attraction, or faith-based settingInterest in history, heritage, or monastic traditionCalm, approachable, and professional mannerRespect and support for the spiritual and historic nature of the AbbeyAbility to work in a sometimes quiet, reflective environmentWorking ConditionsIncludes weekends, bank holidays, and occasional eventsFast-paced environment during peak visitor seasonsBenefitsUp to 8% employer-matched pensionLife assuranceFree lunch during working hoursFree on-site parking20% discount at the Tea room and Abbey ShopCycle to Work SchemeChristmas ClosureHistoric Houses and Yorkshire Great Houses, Castles and Gardens passes to borrowEmployee Assistance programmeRetail savings platform50% discount on fitness suite, swimming and other activities at St Albans CentreThe Trust is committed to the highest standards of safeguarding. All appointments are subject to an enhanced DBS check and satisfactory references.Interested? If you feel that you possess the relevant skills and experience, then please submit your CV for review.

    The following information aims to provide potential candidates with a better understanding of the requirements for this role.
    Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. xrexnqw Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.
    Read Less
  • Sales Design Consultant  

    - Callands
    Sales Consultant Warrington Fulltime or Self-Employed positions availa... Read More
    Sales Consultant Warrington Fulltime or Self-Employed positions available Benefits : OTE: £65k | Creative Compensation Package: Base Commission | Car Allowance | Onsite training using the latest technology support tools | Flexible working and continuous professional development | Employed and Self-Employed Opportunities About us: Weare a group of six retail brands operating across the North of England and Cumbria forming part of a £60 million turnover Group.

    Check out the role overview below If you are confident you have got the right skills and experience, apply today.

    As established leaders in the design and installation of conservatories, orangeries, windows, doors, and modern living spaces, were committed to transforming homes with innovative, high-quality products that combine striking design with everyday functionality.

    Our approach is rooted in delivering exceptional customer service.

    Our employees are the heart of the business, and we invest in great people by offering ongoing career development and training opportunities.

    If youre passionate about making a difference and want to be part of a team that values your ideas and hard work, wed love to hear from you.

    About the Role: As a Sales Consultant you'll be the go-to professional, from sparking conversations to understanding customers visions, and offering bespoke solutions that turn dreams into reality.

    Your role is crucial in our quest for exceeding customer expectations and achieving sales targets.

    You will: Responsible for meeting with homeowners in their homes or in our showroom, through qualified leads Be pro-active and confident in offering different suggestions and options to suit the customers needs and aspirations Display a genuine caring approach, which will support and help the customer to solve problems to fill the needs that their home currently lacks Excellent product knowledge, as well as an understanding of the wide range of features and benefits, being able to relay these to the customers Ability to close sales and meet sales targets to support the groups growth targets What we are looking for: We are looking for motivated and eager sales consultants to dive into the world of home improvement sales.

    Whether you have previous experience in the industry or are motivated to make a change, we will support good talent through training & development to be able to succeed in the role.

    Ideally you will have: A strong sales background A genuine, professional approach that mirrors our brand values.

    A hunger to smash through sales goals.

    The agility to thrive in a landscape that's always shifting.

    Fantastic communication skills
    - listening, understanding, and persuading.

    Interested? If you are motivated and have a passion for sales, please submit your CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.

    You may be contacted directly by the employer should they wish to progress your application. xrexnqw

    Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Sales Executive  

    - Clifton
    -
    Sales Executive Clifton Moor, York £29,941 basic salary realistic OTE... Read More
    Sales Executive Clifton Moor, York £29,941 basic salary realistic OTE £40,000-£45,000 Monday to Friday, 37.5 hours per week Flexible working hours: 8.00am

    Not sure what skills you will need for this opportunity Simply read the full description below to get a complete picture of candidate requirements.
    - 4.00pm 8.30am
    - 4.30pm 9.00am
    - 5.00pm For over three decades, we have been helping businesses and motorists across the UK find the right vehicles through industry-leading leasing and fleet solutions.

    Thanks to our continued success and ambitious growth plans, we're looking for a motivated Sales Executive to join our friendly team at our Clifton Moor headquarters.

    This isn't a cold calling role.

    You will be speaking with customers who have already made an enquiry and are genuinely interested in our products and services.

    Your role is to understand what they're looking for, guide them through the process and deliver an outstanding customer experience from the first conversation through to the point of sale.

    If you are someone who enjoys talking to people, thrives on building relationships and loves the satisfaction of closing a deal, this is a fantastic opportunity to build a rewarding career while earning an excellent bonus.

    Duties include: Responding to inbound telephone and online enquiries Understanding customers' needs and recommending suitable vehicle solutions Guiding customers through the complete sales process Building strong relationships with new and existing customers Maximising opportunities to sell additional products, including insurance Contacting existing customers when they're ready for their next vehicle Keeping accurate records using our CRM system Delivering an outstanding customer experience on every enquiry Skills and Experience: We are looking for someone who is enthusiastic, motivated and enjoys speaking with people.

    What we are looking for: Previous experience within a sales environment Excellent communication and relationship-building skills A positive and target-driven attitude Strong IT skills, including Microsoft Office Experience using CRM systems would be beneficial Most importantly, we are looking for someone with energy, ambition and a genuine passion for delivering excellent customer service.

    Why join us? Competitive basic salary of £29,941 Realistic OTE of £40,000 to £45,000 Private healthcare Company pension Free on-site parking Free breakfast every morning Fresh fruit provided daily Monday to Friday working
    - no evenings or weekends Flexible start and finish times Friendly, supportive team environment Ongoing training and career development The opportunity to join a successful and growing Yorkshire business with over 30 years of industry experience Interested? Please apply with your latest CV Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.

    You may be contacted directly by the employer should they wish to progress your application. xrexnqw

    Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Field Service Engineer  

    - Thorpe St Andrew
    -
    Field Service Engineer (Electrical Bias) Location: Norwich Salary: £30... Read More
    Field Service Engineer (Electrical Bias) Location: Norwich Salary: £30 to 60k basic bonuses Permanent, Full-Time About Us: We have the experience and capability to deliver innovative, reliable, high-efficiency solutions to every customer.

    If you want to know about the requirements for this role, read on for all the relevant information.

    With an established track record in the design and supply of medium and high voltage motors, generators and associated equipment, the company also offers a full service and support package for electrical rotating machines and accompanying equipment.

    The company supplies the power generation sector, including renewables, oil & gas, heavy industry, mining and defence, providing high technology support and solutions for rotating electrical machines, control and protection systems, and power electronics.

    Job Summary: Due to a growing pipeline of work, we are seeking an experienced Field Service Engineer with an electrical bias and practical mechanical awareness to join our service team, based at our Norwich facility.

    The role involves representing the company on customer sites, carrying out inspection, installation, fault finding, testing, commissioning and support activities on motors, generators and associated auxiliary systems.

    The successful candidate will also support generator test bed activities at the Norwich facility when required, including preparation, set-up, testing, inspection, data recording and post-test checks.

    Full experience across every area is not essential.

    Candidates with strong electrical field service experience, a practical hands-on approach and a willingness to develop mechanical inspection, commissioning and test bed skills are encouraged to apply.

    Training can be provided as required.

    You will be expected to produce clear and accurate end-of-job reports, test records and technical documentation.

    Key Responsibilities: Plan and prepare scopes, documentation, reports and work packs for upcoming service activities.

    Carry out inspection, installation, testing, commissioning and handover of equipment to customers.

    Support generator test bed activities at the Norwich facility, including preparation, set-up, inspection, testing, data recording and post-test checks.

    Diagnose and troubleshoot electrical and mechanical faults on rotating electrical machines and associated systems.

    Assist with mechanical dismantling, inspection and reassembly of motors, generators and associated rotating equipment.

    Support bearing inspection activities, including visual inspection, clearance checks, seal inspection and reporting of findings.

    Assist with machine alignment, coupling checks and general mechanical inspection activities.

    Work with engineering, test bed and workshop teams to support strip, repair, rebuild and commissioning activities.

    Ensure compliance with site-specific HSE requirements and company safety procedures.

    Provide technical support to customers on-site, remotely and internally.

    Maintain accurate service reports, test records and technical documentation.

    Qualifications & Education: Recognised electrical or electromechanical apprenticeship, NVQ Level 3, City & Guilds, HNC/HND or equivalent relevant experience in rotating equipment, power systems or industrial electrical systems.

    HNC/HND is advantageous but not essential.

    Knowledge of rotating electrical machines and associated equipment.

    Valid offshore survival certificate (BOSIET/HUET) is advantageous.

    Experience: Experience in electrical or electromechanical field service, ideally involving rotating equipment, power distribution equipment or industrial electrical systems.

    Electrical bias preferred, with practical mechanical awareness of rotating electrical machines.

    Experience working in oil & gas, power generation, renewables, defence, marine or heavy industry would be advantageous.

    Technical knowledge of MV/LV systems, rotating equipment, diagnostics, testing tools and field service practices.

    Experience with condition monitoring or diagnostic testing, such as insulation resistance, vibration analysis or thermography, would be advantageous.

    Experience with bearing inspection, machine alignment, mechanical strip/rebuild or rotating equipment inspection would be advantageous.

    Experience supporting workshop, factory test or generator/motor test bed activities would be advantageous.

    Skills: Strong communication skills, with the ability to engage professionally with customers, colleagues and stakeholders.

    Excellent teamwork skills with the ability to collaborate effectively across service, engineering and customer teams.

    Ability to read and interpret electrical schematics, mechanical assembly drawings and technical specifications.

    Ability to produce clear, accurate service reports, test records and end-of-job documentation.

    Ability to work safely and effectively in challenging site environments.

    Self-motivated, practical and able to work independently.

    Willingness to assist with mechanical inspection, dismantling and reassembly activities where required.

    Able to work flexibly between field service activities and internal generator test bed support requirements.

    Physical Requirements: Will be required to pass security clearances.

    Able to obtain UK offshore medical (OEUK).

    Valid UK or national passport.

    Full UK driving licence.

    Willingness to travel nationally and internationally including offshore assignments.

    Benefits: 24 days holiday plus bank holidays.

    Working hours: Monday to Friday, 08:00-16:00.

    Overtime available.

    Site work rate enhancements available when working away from home.

    On-site parking at Norwich facility.

    Subsidised gym membership.

    Company Pension Scheme.

    Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy.

    You may be contacted directly by the employer should they wish to progress your application. xrexnqw

    Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. Read Less
  • Home Water Efficiency Plumber  

    - Suffolk
    Home Water Efficiency Plumber Locations: Essex Salary: £30,000 £35,000... Read More
    Home Water Efficiency Plumber Locations: Essex Salary: £30,000 £35,000 (depending on experience & location) attractive bonus Full-Time (40 hours/week) Benefits: Company van, smartphone, tools, and uniform provided Are you a qualified plumber looking for a fresh challenge? We are recruiting plumbers to join an award-winning project focused on sustainability. We deliver free water efficiency visits to households, helping reduce water usage, cut carbon, and save customers money. We are the UKs leading provider of water efficiency and demand management services. We work with many of the countrys major water utility companies, as well as a diverse and prestigious cross-sector client base. Our comprehensive range of services covers every aspect of water demand management, delivering tangible benefits for both our clients and their customers. Role Overview Youll visit customers identified as high-water users to assess their plumbing fixtures, install water-saving devices, fix leaks and provide tailored advice to help them reduce water consumption. Youll use our bespoke app to log data and explain your findings to customers in a professional and engaging manner. Why Join Us? Guaranteed salary plus attractive bonus scheme Work on a nationally recognised, environmentally impactful programme All appointments scheduled for youjust focus on delivering excellent service Company vehicle and equipment provided We have a 96% customer satisfaction rating Key Responsibilities Conduct water efficiency visits in customer homes Assess and fit water-saving devices (e.g. taps, showers, toilets) Measure flow rates, check for leaks, and take meter readings Record data via the bespoke app Educate customers on sustainable water use and behavioural changes Provide high levels of customer service and feedback on service delivery Occasional weekend work required Requirements City & Guilds Level 2 NVQ in Plumbing (essential) Full UK driving license (essential) GCSEs in Maths and English National Water Hygiene Blue Card (preferred training provided) Excellent communication and customer engagement skills How to Apply If you're ready to use your skills to make a real environmental impact, apply today and join our journey to water sustainability. Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.c272c101-f45c-4783-b4a0-50ad222b87c0 Read Less

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