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Entain
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  • Retail Customer Service  

    - Oban
    Job DescriptionDo you love sports or have a passion for great customer... Read More
    Job Description

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.Are you ready to launch a winning career?Salary is £13.00 per hourWhat you will doDeliver outstanding customer service.Always urging safer gambling.Take bets on a wide range of sports and events.Process customer transactions including cash handling.Help demonstrate our products & betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets and goals.Maintain high shop standards.Open or close the shop as needed.Working patternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.Your typical weekly rota will be 30 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
    Qualifications

    You must be 18 years of age or over to work in one of our betting shops.Passion for delivering great customer service!Do you enjoy building strong relationships and can you communicate effectively?Self-motivated and proactive.Are you happy to work alone or as part of team?Ability to deal with challenging situations in a calm and professional manner.

    Additional Information

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:Optional overtime subject to availability.Pension Scheme and annual ShareSave.Discounts with hundreds of retailers through Entain Deals.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Consumer Insight Manager - Sport  

    - London
    Job DescriptionAs Consumer Insight Manager for Sport, you’ll play a pi... Read More
    Job Description

    As Consumer Insight Manager for Sport, you’ll play a pivotal role in understanding gambling, our brands and propositions, and the behaviours of sports bettors in the context of the wider consumer ecosystem across UK&I. You’ll be part of a growing, high-performing CMI team - comprising Consumer, Brand and Market functions - that values curiosity, collaboration, and commercial impact. You’ll lead a diverse range of research and insight projects, working closely with and influencing senior stakeholders at Entain within commercial, marketing and product teams across both digital and retail. You will synthesise actionable insight from multiple sources and make consumer-centric recommendations that give us competitive advantage.  You’ll set high performance standards for yourself and your peers, ensuring we are always improving how we work and what we deliver.  This is a fantastic opportunity to make a mark in a new, highly regarded CMI team. You have the opportunity to play a leading role in the development of a winning Sportsbook strategy, through exceptional consumer understanding.  Key Responsibilities: Turn insight into impact: Champion a consumer-centric mindset that fuels game-changing decisions through unlocking the ‘why’ behind how players engage. Ask the right questions: Partner with commercial, product and marketing teams to shape the questions that matter most - then use insight to answer them with clarity and purpose. Lead research that matters: Run focused, fast, and meaningful research – from qual depth to quant surveys - using the best agile tools or trusted agency partners to bring the voice of the consumer into the room. Connect deeply with real sports bettors: Get under the skin of football, racing and other key sports audiences - understanding their motivations, frustrations and moments of passion. Influence winning propositions: Work hand-in-hand with commercial and product teams to develop compelling propositions - grounded in real human insight, not assumptions. Champion consumer segmentation: Shape and apply our new and pioneering consumer segmentation rooted in psychology and behavioural science. Lead with energy: Be a passionate advocate for insight - inspiring teams to listen, learn and act with curiosity and conviction. 
    Qualifications

    Proven experience (5+ years) in a client-side insight function or leading research agency; having led insight projects across a wide range of capabilities.  Strong understanding of consumer, customer, and market research. Experienced in a wide range of methodologies, including segmentation, attitudinal and behavioural research and the tools used to deliver them. Experience leveraging self-service research tools, AI-driven insight solutions, and managing third-party research agencies. While prior experience in the gambling industry is not essential, a genuine interest in sport and sports betting is critical. You should be motivated to immerse yourself in the gambling ecosystem, building a deep understanding of the behaviours, motivations and needs of sports bettors. Excellent storytelling, data visualisation and presentation skills, with the ability to create succinct, uncluttered and impactful slides that drive action.  Demonstrable ability to influence senior stakeholders by conveying complex insights in a clear and actionable manner.  Compelling evidence of behaviours against the CMI (Consumer and Market Insight) team values: connected & engaged; simplicity & impact; curiosity & conviction. 

    Additional Information

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in London, you can expect to receive great benefits like:Generous group bonus schemeHybrid working - 2 days per week in the officePrivate medical insurancePension Scheme - matched to 6%Ability to buy and sell holidayFree subscription to wellbeing app UnmindEntain & Enhance days – 2 paid days off to focus on your professional or personal developmentShare save SchemePaid Subscription to LinkedIn learning And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Retail Customer Service  

    - Milton Keynes
    Job DescriptionDo you love sports or have a passion for great customer... Read More
    Job Description

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.Are you ready to launch a winning career?What you will doDeliver outstanding customer service.Always urging safer gambling.Take bets on a wide range of sports and events.Process customer transactions including cash handling.Help demonstrate our products & betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets and goals.Maintain high shop standards.Open or close the shop as needed.Working patternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.Your typical weekly rota will be 30 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
    Qualifications

    You must be 18 years of age or over to work in one of our betting shops.Passion for delivering great customer service!Do you enjoy building strong relationships and can you communicate effectively?Self-motivated and proactive.Are you happy to work alone or as part of team?Ability to deal with challenging situations in a calm and professional manner.

    Additional Information

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:Optional overtime subject to availability.Pension Scheme and annual ShareSave.Discounts with hundreds of retailers through Entain Deals.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Retail Customer Service  

    - Cambridge
    Job DescriptionDo you love sports or have a passion for great customer... Read More
    Job Description

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.Are you ready to launch a winning career?What you will doDeliver outstanding customer service.Always urging safer gambling.Take bets on a wide range of sports and events.Process customer transactions including cash handling.Help demonstrate our products & betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets and goals.Maintain high shop standards.Open or close the shop as needed.Working patternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.Your typical weekly rota will be 17 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
    Qualifications

    You must be 18 years of age or over to work in one of our betting shops.Passion for delivering great customer service!Do you enjoy building strong relationships and can you communicate effectively?Self-motivated and proactive.Are you happy to work alone or as part of team?Ability to deal with challenging situations in a calm and professional manner.

    Additional Information

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:Optional overtime subject to availability.Pension Scheme and annual ShareSave.Discounts with hundreds of retailers through Entain Deals.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Retail Customer Service  

    - Felixstowe
    Job DescriptionDo you love sports or have a passion for great customer... Read More
    Job Description

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.Are you ready to launch a winning career?What you will doDeliver outstanding customer service.Always urging safer gambling.Take bets on a wide range of sports and events.Process customer transactions including cash handling.Help demonstrate our products & betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets and goals.Maintain high shop standards.Open or close the shop as needed.Working patternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.Your typical weekly rota will be 16 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance. 
    Qualifications

    You must be 18 years of age or over to work in one of our betting shops.Passion for delivering great customer service!Do you enjoy building strong relationships and can you communicate effectively?Self-motivated and proactive.Are you happy to work alone or as part of team?Ability to deal with challenging situations in a calm and professional manner.

    Additional Information

    What we offerAt Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:Optional overtime subject to availability.Pension Scheme and annual ShareSave.Discounts with hundreds of retailers through Entain Deals.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Retail Customer Service  

    - Southport
    Job DescriptionDo you love sports or have a passion for great customer... Read More
    Job Description

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.Are you ready to launch a winning career?Salary is £13.00 per hourWhat you will doDeliver outstanding customer service.Always urging safer gambling.Take bets on a wide range of sports and events.Process customer transactions including cash handling.Help demonstrate our products & betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets and goals.Maintain high shop standards.Open or close the shop as needed.Working patternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.Your typical weekly rota will be 30 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
    Qualifications

    You must be 18 years of age or over to work in one of our betting shops.Passion for delivering great customer service!Do you enjoy building strong relationships and can you communicate effectively?Self-motivated and proactive.Are you happy to work alone or as part of team?Ability to deal with challenging situations in a calm and professional manner.

    Additional Information

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:Optional overtime subject to availability.Pension Scheme and annual ShareSave.Discounts with hundreds of retailers through Entain Deals.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Retail Customer Service  

    - Barton-upon-Humber
    Job DescriptionDo you love sports or have a passion for great customer... Read More
    Job Description

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.Are you ready to launch a winning career?Salary is £13.00 per hourWhat you will doDeliver outstanding customer service.Always urging safer gambling.Take bets on a wide range of sports and events.Process customer transactions including cash handling.Help demonstrate our products & betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets and goals.Maintain high shop standards.Open or close the shop as needed.Working patternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.Your typical weekly rota will be 15 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
    Qualifications

    You must be 18 years of age or over to work in one of our betting shops.Passion for delivering great customer service!Do you enjoy building strong relationships and can you communicate effectively?Self-motivated and proactive.Are you happy to work alone or as part of team?Ability to deal with challenging situations in a calm and professional manner.

    Additional Information

    What we offerAt Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:Optional overtime subject to availability.Pension Scheme and annual ShareSave.Discounts with hundreds of retailers through Entain Deals.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Procurement Category Manager - Technology  

    - London
    Job DescriptionRole PurposeThe Technology Category Manager is responsi... Read More
    Job Description

    Role PurposeThe Technology Category Manager is responsible for managing key technology spend categories across infrastructure, cloud, data, martech, or customer technology platforms. The role owns sourcing execution, supports category strategy, manages supplier relationships, and delivers measurable commercial, operational, and risk‑reduction outcomes for Entain.Key ResponsibilitiesCategory Strategy & ExecutionSupport the development and execution of category strategies aligned to Entain's Technology, Data, Security and Product roadmaps.Deliver competitive sourcing events, tenders, commercial evaluations, contract negotiations, and renewals.Analyse market, supplier and spend data to produce actionable insights and recommendations.Contract & Supplier ManagementExecute full lifecycle procurement: requirements → sourcing → negotiation → contracting → onboarding → performance management.Lead supplier QBRs, risk reviews, and cost‑out initiatives.Drive continuous improvement in supplier performance and internal stakeholder satisfaction.Cross‑Functional CollaborationPartner with Engineering, Security, Architecture, Legal, Data Privacy, Cyber Governance, Finance, and PMO.Ensure compliance with legal, DP, cyber, and onboarding processes (evidenced extensively in your inbox).Support technology transformation programmes and associated commercial workstreams.Commercial GovernanceDevelop business cases, commercial models, and scenario analyses.Ensure adherence to Procurement policies, Delegations of Authority, and contract standards.Track and deliver savings, value metrics, and risk mitigations.
    Qualifications

    Skills, Experience & BehavioursBased on Entain's internal Capability Framework:Strong commercial acumen and negotiation capability.Ability to interpret complex data and communicate insights clearly.Confident stakeholder management and influencing.Agile, proactive, continuous‑improvement mindset.Ownership of multiple projects at pace with autonomy.High integrity and alignment with Entain values ("Responsible, Greatness, Collaborative").

    Additional Information

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.Based in our London Stratford office, you can expect to receive benefits like:Generous group bonus schemeHybrid-workingPrivate medical insurancePension Scheme - matched to 6%Ability to buy and sell holidayFree subscription to wellbeing app UnmindEntain & Enhance days – 2 paid days off to focus on your professional or personal developmentSharesave SchemePaid Subscription to LinkedIn learning#LI-Hybrid#LI-AG1Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Stadia - Bar & Catering Team Member  

    - Hove
    Job DescriptionAs a Bar and Catering Team Member you will be responsib... Read More
    Job Description

    As a Bar and Catering Team Member you will be responsible for delivering excellent customer service within the bar and restaurant area's.Reporting to the Bar and Catering Team Leader you will be part of the Bar and Catering team, who will contribute in achieving the highest standard of hospitality for the Stadium, while meeting customer expectations, health and safety requirements.Are you ready to launch a winning career?What you will doWelcome guests in a friendly and accommodating manner, making a phenomena first impression.Take orders and serve food/drink, consistently achieving the required standards.Learn and retain a comprehensive understanding of all menu items to ensure maximum benefit to the guest and the ability to work effectively.Prepare the restaurant/bar for service and carry out any other reasonable requests made by the Bar & Catering Supervisor.Present a positive personal image to the customer.Ensure that a high standard of hygiene and cleanliness is maintained in the restaurant/bar areas by following cleaning routines as set by the Bar & Catering Supervisor.Account for payments at the end of the shift.To carry out any other reasonable requests made by the Bar & Catering Supervisor.Ensure that all equipment in the bar and restaurant area is working safely and is compliant with manufacturer’s guidelines for operation, reporting any concerns to the Bar & Catering Manager.Ensure that the bar and restaurant areas are safe and report any concerns to the Safety & Compliance Officer or Bar & Catering Manager.
    Qualifications

    Willingness to learn about Health and Safety.Confidence in dealing with challenging situations in a calm and professional manner.Passion for delivering great customer service.Previous experience in a similar environment is preferred but not necessary. 

    Additional Information

    At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in Stadium, you can expect to receive great benefits like:Discounts with hundreds of retailers through Entain Deals.Pension Scheme and annual ShareSave.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.  Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.#Barwork #HospitalityEqual Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less
  • Retail Customer Service  

    - Wigan
    Job DescriptionDo you love sports or have a passion for great customer... Read More
    Job Description

    Do you love sports or have a passion for great customer service? Do you enjoy forming positive relationships? As a Retail Customer Service Manager, you will be an integral part of the Entain family, delivering top customer service and driving standards on a daily basis. In our exciting, dynamic Ladbrokes & Coral betting shops no two days are the same and you’ll have the chance to contribute to a team that wins together and does what’s right by our customers. Reporting to the Shop Manager you will be part of the Shop team, who will be serving customers and building a rapport to encourage repeat custom.Are you ready to launch a winning career?Salary is £13.00 per hourWhat you will doDeliver outstanding customer service.Always urging safer gambling.Take bets on a wide range of sports and events.Process customer transactions including cash handling.Help demonstrate our products & betting terminals to customers.Handle customer complaints or concerns with empathy and problem-solving skills.Work towards defined targets and goals.Maintain high shop standards.Open or close the shop as needed.Working patternsOur shops can be open from Monday to Sunday 8am - 10pm depending on the location. This includes weekends and bank holidays.Your typical weekly rota will be 20 hours and made up of a blend of long opening shifts (once you’ve completed your training), long closing shifts and shorter evening shifts, and will vary week to week. As a key holder you will be responsible for opening and closing the shop.At Entain, we believe in the importance of a healthy work-life balance and commit to providing you with your rota at least four weeks in advance.
    Qualifications

    You must be 18 years of age or over to work in one of our betting shops.Passion for delivering great customer service!Do you enjoy building strong relationships and can you communicate effectively?Self-motivated and proactive.Are you happy to work alone or as part of team?Ability to deal with challenging situations in a calm and professional manner.

    Additional Information

    What we offerAt Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in our betting shops, you can expect to receive great benefits like:Optional overtime subject to availability.Pension Scheme and annual ShareSave.Discounts with hundreds of retailers through Entain Deals.Healthcare and wellbeing support.Development opportunities.And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.Equal Opportunities.If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you.We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves.We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law.We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany