Company Detail

Job Openings

• 

  Buying & Merchandising Administrator  

  END

  [permanent fulltime] - London

  Posted: 17/09/2025

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  Recognised as one of the fastest growing Companies in the UK, it's a r... Read More

  Recognised as one of the fastest growing Companies in the UK, it's a really exciting time to be joining END. If you're positive, passionate and dedicated and want to be part of our future success this could be the role for you. BUYING & MERCHANDISING ADMINISTRATOR - FULL TIME, LONDON OR WASHINGTON, TYNE & WEAR Over the last 19 years, END. has evolved into a technology led retailer that provides luxury and contemporary apparel and exclusive sneaker drops to a global audience. One of the most influential, forward-thinking and inspirational fashion companies in the world, we have fresh products hitting our website daily and our service never stops. END. prides itself on delivering a first-class customer experience, which has underpinned our success. With over 2 million customers we deliver to over 80 countries around the world and our online business is complimented by our industry leading retail stores in Newcastle, Glasgow. London, Manchester & Milan.
  We currently have an exciting opportunity for a Buying & Merchandiser Administrator. Working in a busy and forward-thinking team, we are looking for someone who can deliver an excellent service to both our suppliers and internal customers. What you'll be doing: Key responsibilities Assist buyers during market by downloading line sheets, writing orders using the in-house END range plan tool and entering orders onto portals.Serve as a primary point of contact for brand support, verifying order confirmations and processing order amendments in the system while managing enquiries.Gather customs data, RRP's and ensure all information is accurate and up to date before raising purchase orders.Proactively upload and manage purchase orders in alignment with the critical path to meet seasonal targets.Make amendments to purchase orders as required by the Buyer, Merchandiser, ASN or Goods In teams.Manage system cancellations as directed by the Buying & Merchandising Team, conducting weekly monitoring of under-delivered styles. Handle product names changes, category changes, colour changes and price adjustments (Selling & Retail) as well as product resyncs between D365 and Magento. Chase intake from brands and monitor expired delivery windows, as well as under-delivered units, providing feedback to the wider team in weekly trade meetings and taking appropriate action. (Cancelling balances, returning overages)Collaborate with Buying & Merchandising Team, Warehouse and brands to address product product queries prior to deliveries, ensuring efficient stock processing and timely resolution of discrepancies.Manage files and documents (Sharepoint, ST Reports, B2B Logins etc)Attend and contribute to weekly meetings by communicating insights from reports, key deliveries/launches and brand initiatives, conduct system testing, Handle Return to Vendor processes., support in coordinating launches/launch dates and manage ad-hoc administrative tasks. What you'll be able to demonstrate:
  Skills and experience Skilled problem solver with a proactive and organised approach, adept at multitasking and meeting tight deadlines while maintaining meticulous attention to detail.Excellent communicator, both verbally and in writing, fostering strong relationships accross the teams and internal stakeholders & brands.Preferred qualifications in relevant field ideally with some retail experience.Proficient in Microsoft Excel for data analysis and reporting, adept at utilising formulas and numerical functions to extract insights and generate reports, demonstrating strong analytical skills,Passionate about fashion, trends and consumer behaviour, with a desire to continuously learn how to grow within the retail industry, Familiarity with retail management systems in advantageous. Proactive mindset, with a willingness to take on new challenges in a fast-paced, dynamic environment.  What we can offer you
  28 days holidays (including bank holidays and birthday)Company pension schemeGenerous staff discount.Access to Employee Assistance Programme Company pension schemeOpportunities for professional development and career progression Our core values underpin everything we do as a business. We always put our customers first, are passionate and dedicated and strive for excellence. To achieve this, we are positive and collaborative and keep it simple.
  If you have what it takes to be part of our future success, we want to hear from you. Type of employment: Permanent, full-time
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• 

  Store Service Advisor (Part Time)  

  END

  [fulltime parttime] - London

  Posted: 21/08/2025

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  STORE SERVICE ADVISOR - PART-TIME - LONDON Inspired by a s... Read More

  STORE SERVICE ADVISOR - PART-TIME - LONDON Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture. Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success. 
  The END. Store in Soho has asserted itself as the premier destination for cutting edge sportswear, leading Japanese brands, contemporary menswear and luxury collections in the region. In addition to this we have also garnered a reputation for providing an excellence of service not to be found anywhere else on the high street.  We need an energetic and ambitious Service Advisor who fully understands the world of luxury fashion and lifestyle to expand upon our current service team. We want individuals who can offer an exclusive personalised service that matches the industry we represent. Your main role will be to newly engage with customers whilst developing potential customers and building upon the existing customer base; whilst exceeding customer and Company expectations at every level. Here's a breakdown of what you'll be doing: You will network amongst the END. customer base, developing new and building on existing customer relationships to achieve and exceed set sales targets.You will support the store team in its combined efforts to maximise sales and heighten Company profile.You will outwardly display exemplary service techniques driving excellence of service as a basic standard.You will support in other areas of store operation by having a good working knowledge of the processes behind all services and procedures.You will maintain an awareness of product and merchandising standards, replenishing stock and following VM guidelines.You will share your in depth knowledge of the product we sell and the industry within which we work with our customer base.You will handle all financial transactions professionally assuming accountability for accuracy. Who we're looking for: You must have experience in a customer facing role, ideally within luxury fashion or a related industry.
  Ambition within the Retail function – we want to develop you within our business.You must be sociable and charismatic with an innate ability to engage with and interact with all customer types.You should be able to demonstrate excellent written and verbal communication skills. Besides a competitive salary and an engaging and inclusive work place we can offer you:
  28 days holiday (pro-rata including bank holidays)4 Hours per week Your birthday offAccess to Employee Assistance ProgrammeHealthcare Cashback PlanMoments that matter gifts (Weddings and Babies)A pension that both you and the company contribute toGenerous staff discountOpportunities for professional development and career progression Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you. Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed. Read Less

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• 

  Principal Architect  

  END

  [fulltime] - London

  Posted: 21/08/2025

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  PRINCIPAL ARCHITECT – FULL TIME – LONDONWho We Are:... Read More

  PRINCIPAL ARCHITECT – FULL TIME – LONDONWho We Are:
  Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture. Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success.  The Principal Architect in Technology will lead the development and execution of the organisation's technology architecture strategy. This role ensures that the technology infrastructure aligns with and drives forward business objectives. Acting as a strategic partner to the executive team, the Principal Architect will identify, shape, and deliver innovative technology solutions that enable sustainable growth and competitive advantage.  Here's a breakdown of what you'll be doing:
  Lead the development of technology architecture strategy that aligns with business objectives.   Design, develop, and implement technology solutions that meet business requirements.   Evaluate and recommend technology solutions that are cost-effective and scalable.   Collaborate with cross-functional teams to ensure that technology solutions are integrated and aligned with business processes.   Develop and maintain technical documentation, including architecture diagrams and technical specifications.   Conduct technology assessments to identify gaps and opportunities for improvement.   Stay current with emerging technology trends and evaluate their potential impact on the organization.   Manage and mentor a team of technology professionals.   Ensure that all technology solutions adhere to industry standards and regulations.  Who we're looking for: Bachelor's or master's degree in computer science or related field    10+ years of experience in technology architecture, with a focus on large-scale enterprise systems • Proven experience in designing and implementing technology solutions that align with business objectives.   Experience in leading and mentoring teams of technology professionals   Strong analytical and problem-solving skills   Excellent communication and collaboration skills   Knowledge of industry standards and regulations, including security and privacy requirements   Experience with cloud-based technology solutions and services  Experience with PHP, Laravel, microservice architecture, Kubernetes, Google Cloud Platform / GCP, Amazon Web Services, AWS, Bitbucket VCS / Pipelines  Level 7 Professional qualifications or extensive practical knowledge gained through experience 
  Besides a competitive salary and an engaging and inclusive work place we can offer you:
  33 days holiday (including bank holidays)Flexible working - 3 days office working (Mon-Wed) 2 days home working (Thu-Fri)40 Hours per week Holiday trading (Buy or sell 3 days)Your birthday offAccess to Employee Assistance ProgrammeHealthcare Cashback PlanMoments that matter gifts (Weddings and Babies)A pension that both you and the company contribute toGenerous staff discountOpportunities for professional development and career progression Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you. Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed. Read Less

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• 

  Head of Engineering  

  END

  [fulltime] - London

  Posted: 21/08/2025

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  HEAD OF ENGINEERING – FULL TIME – LONDON Who We Are:... Read More

  HEAD OF ENGINEERING – FULL TIME – LONDON Who We Are:
  Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture. Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success. 
  The Head of Engineering is responsible for leading and empowering high-performing engineering teams to deliver scalable, robust, and business-aligned technology solutions. This role removes barriers to progress, fosters a culture of collaboration and innovation, and ensures engineering efforts are strategically aligned to business goals. The Head of Engineering plays a critical role in shaping the technical direction, driving delivery excellence, and strengthening END.'s technical reputation and employer brand. 
  Here's a breakdown of what you'll be doing: Creating and sustaining a high-performing engineering culture that values creativity, challenge, and delivery excellence.  Setting goals and conducting performance reviews for direct reports to align with team and business objectives.  Ensuring team coherence, alignment, and focus on delivering impactful technical solutions.  Planning and managing resource needs, capability utilisation, and engineering deliverables across teams.  Representing the technology pillar in cross-functional initiatives and contributing to overall tech strategy.  Maintaining engineering artifacts and overseeing cross-training and knowledge sharing practices.  Preparing engineering support rotas and ensuring smooth operational coverage throughout the year.  Leading recruitment, onboarding, retention, and development initiatives across engineering teams.  Resolving conflicts related to people, processes, or technology in a constructive and forward-thinking manner.  Providing input into release planning and effort estimation across programmes.  Who we're looking for: Leads a major function within the organisation, contributing to strategic planning, budget setting, and long-term direction that directly impacts business performance and customer experience.  Holds comprehensive knowledge of cross-functional departments, systems, and industry trends, enabling the alignment of engineering efforts with overall business goals and evolving sector challenges.  Accountable for financial planning and delivery of independent budgets, driving performance through department managers and functional leads.  Develops and delivers innovative solutions that go beyond current ways of working, removing complexity, and enhancing functional effectiveness.  Influences business and technology change by maintaining deep understanding of customer needs, enterprise architecture, and commercial priorities.  Drives adoption of best practices through communities of practice and cross-domain collaboration.  Champions END.'s technical reputation to attract and retain top talent and ensures delivery of scalable web and mobile platforms in a fast-paced, outcome-focused environment.  Navigates all areas of technology delivery—software development, infrastructure, UX, and operations—making sound decisions under pressure and balancing complex trade-offs.  Able to jump into code and architectural decisions as needed.  Communicates clearly and confidently with internal and external stakeholders, from technical teams to board-level leaders, fostering strong, collaborative relationships across the business.  Qualifications: Level 7 Professional qualifications or extensive practical knowledge gained through experience 
  Tech Stack: AWS, GCP  Akamai  PHP – Laravel and Symfony  NodeJS  React  Typescript  Headless CMS  Algolia  CDP  Composable DXP  Adobe Commerce Cloud  Payment Systems such as Adyen  Fraud tools such as Forter  Besides a competitive salary and an engaging and inclusive work place we can offer you: 33 days holiday (including bank holidays)Flexible working - 3 days office working (Mon-Wed) 2 Days home working (Thu-Fri)40 Hours per week Holiday trading (Buy or sell 3 days)Your birthday offAccess to Employee Assistance ProgrammeHealthcare Cashback PlanMoments that matter gifts (Weddings and Babies)A pension that both you and the company contribute toGenerous staff discountOpportunities for professional development and career progression Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you. Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed. Read Less

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• 

  Merchandising Administrator  

  END

  [fulltime] - London

  Posted: 21/08/2025

  Apply Now

  MERCHANDISING ADMINISTRATOR - FULL-TIME  - LONDON Who We A... Read More

  MERCHANDISING ADMINISTRATOR - FULL-TIME  - LONDON Who We Are:
  Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture. Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success. 
  We currently have an exciting opportunity for a Merchandiser Administrator. Working in a busy and forward-thinking team, we are looking for someone who can deliver an excellent service to both our suppliers and internal customers. Here's a breakdown of what you'll be doing:
  Supporting the Merchandising function by running/updating/maintaining key trading reports, on a weekly, monthly, and ad hoc basis when needed.Chase intake from brands and monitor expired delivery windows, as well as under-delivered units, providing feedback to the wider team in weekly trade meetings and taking appropriate action. (Cancelling balances, returning overages)Manage system cancellations as directed by the Buying & Merchandising Team, conducting weekly monitoring of under-delivered styles.
  Serve as a primary point of contact for brand support, verifying order confirmations and processing order amendments in the system while managing enquiries.Collaborate with Buying & Merchandising Team, Warehouse and brands to address product queries prior to deliveries, ensuring efficient stock processing and timely resolution of discrepancies.General system administration and housekeeping.Gather customs data, RRP's and ensure all information is accurate and up to date before raising purchase orders.Proactively upload and manage purchase orders in alignment with the critical path to meet seasonal targets.Make amendments to purchase orders as required by the Buyer, Merchandiser, ASN or Goods In teams.Handle product names changes, category changes, colour changes and price adjustments (Selling & Retail) as well as product resyncs between D365 and Magento.Manage files and documents (Sharepoint, ST Reports, B2B Logins etc)Attend and contribute to weekly meetings by communicating insights from reports, key deliveries/launches and brand initiatives, conduct system testing, Handle Return to Vendor processes., support in coordinating launches/launch dates and manage ad-hoc administrative tasks. Who we're looking for:
  Skilled problem solver with a proactive and organised approach, adept at multitasking and meeting tight deadlines while maintaining meticulous attention to detail.Excellent communicator, both verbally and in writing, fostering strong relationships across the teams and internal stakeholders & brands.Preferred qualifications in relevant field ideally with some retail experience.Proficient in Microsoft Excel for data analysis and reporting, adept at utilising formulas and numerical functions to extract insights and generate reports, demonstrating strong analytical skills,Passionate about fashion, trends, and consumer behaviour, with a desire to continuously learn how to grow within the retail industry,Familiarity with retail management systems in advantageous.Proactive mindset, with a willingness to take on new challenges in a fast-paced, dynamic environment. Besides a competitive salary and an engaging and inclusive work place we can offer you:
  28 days holiday (including bank holidays)Holiday trading (Buy or sell 3 daysYour birthday offAccess to Employee Assistance ProgrammeHealthcare Cashback PlanMoments that matter gifts (Weddings and Babies)A pension that both you and the company contribute toGenerous staff discountOpportunities for professional development and career progression40 Hours per week - Monday to FridayTake ownership of one of our most commercially and creatively important categories, at the heart of our brand. Work with a team in a business that values product vision and performance equally. Collaborate with senior leaders in a culture that encourages initiative, clarity and ambition. Be part of a brand with global reach, loyal customers, and a strong cultural point of view. Access to global fashion events, emerging designers, and industry leaders.  Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you. Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed. Read Less

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• 

  Menswear Model  

  END

  [fulltime] - Washington

  Posted: 21/08/2025

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  MENSWEAR MODEL - ZERO HOUR, WASHINGTON, TYNE & WEAR Who We... Read More

  MENSWEAR MODEL - ZERO HOUR, WASHINGTON, TYNE & WEAR
  Who We Are:
  Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture. Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success. 
  Here's a breakdown of what you'll be doing:
  Model END. products in alignment with Style Guides and target customer profiles to support the sale of our product online Ability to work flexibly across a range of brands and product types Collaboration with an on-set team, taking direction from Stylists and Photographers as part of shoots Striking appropriate poses in alignment with brand and Style Guides Where appropriate, modelling for the Creative team on editorial work working in photographic studios or various locations depending on the needs of the shoot Correctly interpreting garments and brands Who we're looking for:
  Modelling experience not required, but desirableThe ability to work as an effective member of a teamHeight 5ft 9" to 6ft 2"Waist Size: 30 - 32 inchesChest Size: 35 - 37 inchesShoe Size: UK9 - UK10 Besides a competitive salary and an engaging and inclusive work place we can offer you:
  Generous staff discount Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you. Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed. Read Less

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• 

  Store Supervisor  

  END

  [fulltime] - Glasgow

  Posted: 21/08/2025

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  STORE SUPERVISOR - FULL-TIME - GLASGOW Inspired by a share... Read More

  STORE SUPERVISOR - FULL-TIME - GLASGOW Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture. Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success. 
  
  The END. Store on Ingram Street has asserted itself as the premier destination for cutting edge sportswear, leading Japanese brands, contemporary menswear and luxury collections in the region. Spanning 3 floors and representing over 250+ brands we want an ambitious and energetic individual, who is accustomed to troubleshooting and problem solving, motivating and developing a large diverse team and unconditionally supporting a dynamic and forward thinking Store Manager.  Reporting to the Store Manager and working within a watertight team, you will be part of an inspirational group who settle for nothing less than the absolute best. Come to us with high standards and big ideas and become part of a ground-breaking retail team.
  Here's a breakdown of what you'll be doing:
  You will personally drive sales offering exceptional customer service and building a personal client list. You will supervise and service drive the sales team working with them to achieve sales targets. You will lead the team in excellence of service through outwardly displaying exemplary service techniques. You will deputise for the Manager and Assistant Managers in their absence in all aspects of their role. You will be familiar with the entire running of the Store Operations with a good working knowledge of the processes behind all services and procedures. You will support the Management team in training to ensure all staff are equipped with knowledge relevant to the industry and the specific product END. represents. You will have a constant awareness of security issues at all times. You will identify opportunities and initiatives to continually improve performance, communicating them to the Store Manager regularly. You will ensure that the store image is in line with business standards by conducting and following up on floor walks to maintain awareness of product and merchandising standards, utilising floorplans, replenishing stock and following VM guidelines. You will maintain workplace safety and provide a healthy environment for staff and customers. Who we're looking for: It is imperative that you are a brand ambassador for END. with impeccable personal presentation. You should have ambition within the Retail function – we want to develop you within our business. You should be prepared and energised to put in the necessary effort to help make the business a success. You must have a genuine love for your work and the industry you are in. You must be charismatic with an energy that entices people. You should be able to demonstrate excellent written and verbal communication skills Besides a competitive salary and an engaging and inclusive work place we can offer you:
  28 days holiday (including bank holidays)40 Hours per week Holiday trading (Buy or sell 3 days)Your birthday offAccess to Employee Assistance ProgrammeHealthcare Cashback PlanMoments that matter gifts (Weddings and Babies)A pension that both you and the company contribute toGenerous staff discountOpportunities for professional development and career progression Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you. Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.
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• 

  CRM Executive  

  END

  [fulltime] - Tyne and Wear

  Posted: 21/08/2025

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  CRM EXECUTIVE - FULL-TIME - WASHINGTON, TYNE & WEAR Who We... Read More

  CRM EXECUTIVE - FULL-TIME - WASHINGTON, TYNE & WEAR Who We Are:
  Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Bringing a combination of celebrated designers and emerging brands that were hard to come by outside of London, our first store in the UK nurtured a community of like-minded individuals who shared a passion within this ever-evolving culture. Since then, END. has become a technology led retailer that provides a curated blend of menswear, womenswear, sneakers, homeware and lifestyle products for a global community. At the core of everything we do as a brand is our customers. We recognise that it is our team and culture that makes the difference to our customers. With over 600 employees across our HQ, offices and retail locations, this customer centred approach continues to be a key focus for all END. staff. As END. continues to grow with the culture, we want to ensure that all END. staff have a great experience at work and continue to contribute to our collective success. 
  As a CRM Executive, you'll play a key role in the day-to-day execution of our customer
  communication strategy, working closely with the CRM Manager to help deliver engaging,
  timely, and personalised messaging across email, app push, and SMS.
  This is a fantastic opportunity for someone early in their CRM career to develop their skills
  in a dynamic, data-led environment and contribute to one of the UK's most exciting retail
  success stories. Here's a breakdown of what you'll be doing:
  Support the planning and delivery of CRM campaigns, including email, push notifications, and SMS, in line with the CRM calendar and brand objectives
  Build and schedule communications using our CRM platform, ensuring all content is accurate, tested, and delivered on time.
  Work with the CRM Manager and CRM Assistant to shape the CRM calendar and support the delivery of lifecycle and trade-focused communications.
  Use the CRM platform to segment audiences and tailor messages to maximise engagement and customer relevance.Manage the QA and testing process for each campaign, ensuring all sends meet brand standards, legal compliance, and technical accuracy.Track performance and contribute to weekly channel reporting, surfacing insights and learnings to inform optimisation.Support the setup, testing and performance monitoring of automated journeys (e.g., welcome series, post-purchase, winback)Lead on A/B testing and experimentation across content, design, and timing to improve performance and engagement.Conduct regular competitor and trend analysis to help evolve the CRM approach and bring fresh ideas to the team.Support the CRM Manager with platform optimisation projects, tool integrations, and roadmap delivery. Who we're looking for:
  Experience in a CRM or email marketing role, ideally within eCommerce, fashion, or retail.Hands-on knowledge of CRM and email platforms (e.g., Ometria, Klaviyo, Salesforce, Emarsys)
  Familiarity with segmentation, customer journeys, and lifecycle marketing.Strong organisational skills and an ability to manage multiple campaigns and deadlines.
  Comfort working with performance data (e.g., open/click rates, conversions) and reporting tools such as Google Analytics and looker studio. regular competitor and trend analysis to help evolve the CRM approach. HTML, Google Analytics, or SQL skills are a plus, but not essential.A passion for fashion, digital marketing, and customer-first thinking. Besides a competitive salary and an engaging and inclusive work place we can offer you: 28 days holiday (including bank holidays)Holiday trading (Buy or sell 3 days)Your birthday offAccess to Employee Assistance ProgrammeHealthcare Cashback PlanMoments that matter gifts (Weddings and Babies)A pension that both you and the company contribute toGenerous staff discountOpportunities for professional development and career progression40 Hours per week - Monday to Friday Don't worry if you don't hit every criteria, we're always looking to uncover the next big thing, so if you have what it takes to be part of our future success, we want to hear from you. Please note - for the successful candidate, any employment is conditional on you having the right to work in the UK in the role in which you are employed.
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