Trustee Become a Trustee for ellenor Location: Gravesend, Kent, DA11 7HQ Salary: (Volunteer) ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. We have a fantastic opportunity for business professionals to join ellenor at the Board level to influence our strategic direction and support our developments. We are seeking individuals who have experience and expertise in the following sectors Health and Social Care, Marketing & Income Generation, Senior Level Management, AI, IT, Finance, Accounting, Property, Legal, Retail, HR and Governance. As a Trustee, you will be responsible for the governance and strategy of ellenor, its financial health and the probity of its activities under ellenor’s Articles of Association. Whether you are an experienced Trustee or want to take your first step at Board level, we would be delighted to hear from you. Join us to make a real difference to the patients and families ellenor cares for This post is subject to an Enhanced DBS clearance. How to apply: Please download a Trustee Recruitment Pack and submit a CV and a short cover letter to Mr. Mac Cheema, Chair of the Board c/o For further information please visit our website at or if you would like an informal chat with our Chair of the Board, please call between Tuesday and Friday on 07818 689904 or send an email to to arrange an appointment. This role will be advertised over a rolling period, with no application deadline. Suitable candidates will be considered upon receipt of the application. ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives. ellenor is a charity registered in England and Wales (1121561), and a company limited by guarantee (6302132). Registered office at Coldharbour Road, Gravesend, Kent. DA11 7HQ
Salary: £14.66- £16.02 per hour (depending upon experience) Location: ellenor Hospice, Gravesend, DA11 7HQ Hours: Hours offered as per department needs Do you have an interest in providing support and care to those with life-limiting conditions from diagnosis to end of life? Are you looking to work whilst remaining flexible to support your family and/or work-life balance? We could have the opportunity you have been looking for, with hours available in both the Adult community service and our Inpatient ward. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes and paid annual leave accrual based on hours worked Key Responsibilities of the role include: Ensure the highest possible standard of care for patients and supporting relatives during their care Participating in the assessment and provision of care needs for patients Ensuring all care is documented correctly electronically, in line with mandatory and legal requirements Delivering care as part of a team alongside our medical team Essential requirements of the role include: Registered Nurse with up-to-date registration and revalidation Flexible approach to working hours, times and days of the week, including night shifts and weekends Willing to undertake further professional training/qualifications Full UK driving licence and access to a vehicle (Adult Community) Please note posts are subject to Enhanced DBS clearance and full right to work in the UK. UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. How to apply: By application form either online or downloadable from our website or by submitting a comprehensive CV and cover letter to , CV’s without a cover letter will not be considered . For informal enquiries please contact our HR team on 01474 320007
Flexibank Doctor Salary: £48,803 to £83,837 pro rata Location: ellenor Hours : As per departmental requirements Do you have experience working with adults facing life-limiting illnesses, in the hospice environment or within other specialties? Are you able to deliver high-quality patient care, alongside an experienced multi-disciplinary team, on a flexible basis? If so, we are looking for someone just like you! For adults, we offer a range of essential services including an Inpatient Ward, Hospice Care @ Home, Care Home Support Team and our Wellbeing Services. The Flexibank doctor role will be based on the inpatient ward and includes medical support to the other adult services when needed. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes and paid annual leave accrual based on hours worked. Key Responsibilities of the role include: Daily medical management of patients on the inpatient ward including clerking patients on admission, carrying out daily assessments, plan and implement specialist palliative care including safe discharge with good communication with families and carers. To work alongside substantive members of the medical team on the majority of occasions. Should no other members of the medical team be available, you will have access to consultant-level remote advice via Supportive Care UK. To work collaboratively as part of the multidisciplinary team to provide continuity of medical care to the adult patients which fully meets their needs and those of their families. To advise internal staff, GP’s and external Health and Social Care Professionals when requested to do so on clinical matters. Document clearly within the electronic patient record (EMIS) plans of care, significant conversations etc. to ensure high-quality patient care and contemporaneous records. Essential requirements of the role include: Full and current GMC registration. Qualified Medical Practitioner- MBBS or equivalent. Minimum of 4 years full-time equivalent post-qualification experience with at least 2 years in a relevant specialty, including general practice Evidence of commitment to ongoing professional development. Eligible to work in the UK This post is subject to enhanced DBS clearance. How to apply: By application form either online or downloadable from our website or by submitting a CV and cover letter to , CV’s without a cover letter will not be considered . For informal enquiries please contact Dr Sarah Thurgood 01474320007 Application deadline: 14th April 2025 Interviews will be conducted on 22nd April 2025 Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date.
Head of Individual Giving Salary : £40,443 Hours : 37.5 hours per week (occasional working outside of normal working hours) Location : Gravesend DA11 7HQ ellenor is a charity and a specialist palliative care provider for adults and children in Dartford, Gravesham and Swanley, and for children across the London Borough of Bexley. The Organisation has In-patient, Community, Wellbeing and therapeutic services at Northfleet. Are you a passionate and driven leader looking for an exciting opportunity to make a real impact? We’re seeking a dedicated Head of Fundraising to play a key role in our dynamic Income Generation team. As a key leader in this role, you’ll develop and implement innovative fundraising strategies, engaging individual donors while strengthening relationships with current and prospective supporters. Your work will ensure donors feel valued and appreciated, helping to drive our mission forward. If you are committed to making a difference and want a rewarding role where your efforts provide care and support to those who need it most, we’d love to hear from you! Key Responsibilities of the role include : Set and deliver a clear strategy to grow the active donor base and maximise long-term sustainable income from all individual giving income streams. Implement a strong multi-channel direct marketing fundraising programme to achieve this. Include setting realistic forecast models and targets to achieve desired outcomes. To be responsible for developing an effective integrated communications programme for cash donors and regular givers. Utilise audience segmentation and database insights to extract, analyse and segment data. Implementing clear strategies and supporter journeys that drive growth in target audiences, income and lifetime value. Provide strong leadership to the team to achieve targets. Lead and own effective reporting using internal and external benchmarks by setting clear, measurable KPIs driven by data and insight. Essential Requirements : Proven success in Individual Giving fundraising, with experience in acquisition and retention strategies. Extensive experience in direct marketing and income generation across various media, driving growth in donors and income streams (retention, cash, in-mem, lottery, legacy). Strong track record in securing income through lottery schemes, including managing canvassing agencies, Gift Aid, and gambling compliance. Data-driven, experienced in setting and reporting on KPIs to drive results. Effective leader within both their team and the wider organisation. This post is subject to Standard DBS clearance. UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, which do not require sponsorship as a Skilled Worker now or in future. How to apply: By application form, either online or downloadable from our website or by submitting a CV and cover letter to , CVs without a cover letter will not be considered . For informal enquiries, please contact Sue Piper at 07932 601465 or email Application Deadline: 4 April 2025 Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date. At ellenor , we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life\\\'s most challenging times.
Supporter Care Administrator Salary : £24,215 – £25,203 (depending on experience) Hours : 37.5 hours per week Location : Gravesend DA11 7HQ ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor! As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. If you\\\'re ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today! Key Responsibilities of the role include: Serving as the first point of call for supporter inquiries through phone, post, or email. Importing and accurately recording data from multiple sources. Collaborating within a team to manage the weekly lottery and ad hoc raffle administration. Prioritising that our supporters are at the heart of all that we do and ensure they feel valued. Essential requirements of the role include: Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters. Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar. Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email. Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database. Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently. This post is subject to UK DBS clearance. UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. How to apply: Submit a CV and cover letter to , CV’s without a cover letter will not be considered . For informal enquiries please contact Rebekah McMorris, Head of Individual Giving on 07918 561059 or 01322 626 509. Application deadline: 2 April 2025 Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date. At ellenor , we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life\\\'s most challenging times.
Supporter Care Administrator Salary : £24,215 – £25,203 (depending on experience) Hours : 26 hours per week Location : Gravesend DA11 7HQ ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. Are you friendly, approachable, and detail-oriented? If so, we’d love for you to join our Fundraising Team at ellenor! As a Supporter Care Administrator, you’ll be a key part of our mission, helping our community raise vital funds for ellenor. We’re looking for a proactive problem solver with strong attention to detail—someone who thrives working with data and is confident using Microsoft Excel. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. If you\\\'re ready to embark on a challenging yet rewarding journey in a dynamic and supportive environment, we encourage you to apply today! Key Responsibilities of the role include: Serving as the first point of call for supporter inquiries through phone, post, or email. Importing and accurately recording data from multiple sources. Collaborating within a team to manage the weekly lottery and ad hoc raffle administration. Prioritising that our supporters are at the heart of all that we do and ensure they feel valued. Essential requirements of the role include: Strong written English skills, with the ability to compose professional emails and draft thoughtful thank-you letters. Exceptional I.T. skills, including advanced proficiency in Excel, Word, Outlook, and technical ability to use databases such as Salesforce, Donorflex, Raiser’s Edge, or similar. Strong customer service orientation, demonstrated through experience in customer/supporter services and effective communication via phone, post, and email. Proven ability to process and check data accurately and consistently, with experience in data entry on a CRM database. Ability to quickly pick up new processes and tasks, coupled with the capability to manage a varied workload independently. This post is subject to UK DBS clearance. UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. How to apply: Submit a CV and cover letter to , CV’s without a cover letter will not be considered . For informal enquiries please contact Rebekah McMorris, Head of Individual Giving on 07918 561059 or 01322 626 509. Application deadline: 2 April 2025 Applications will be reviewed on an ongoing basis. Therefore, if you are interested, kindly submit your application at your earliest convenience as the vacancy may close prior to the closing date. At ellenor , we are committed to acknowledging and celebrating our differences, fostering an inclusive environment for all. Join us in building an outstanding and diverse team dedicated to supporting our patients and their families during one of life\\\'s most challenging times.
Digital Marketing Executive Salary: £24,215 Full Time Location: Swanscombe, Kent office and our Hospice combined with home-working when appropriate. Hours: 37.5 Opportunity for a Digital Marketing Executive to join Team ellenor. Are you looking for a fulfilling role where you can make a difference to the local community? We’re looking for an enthusiastic Digital Marketing Executive to help support our vital cause. If you have a passion for digital marketing and website management and want to be a part of an energetic, dynamic, supportive and friendly team, then this is the role for you! ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. Key Responsibilities of the role include: Managing a brand-new website redesign working alongside key stakeholders within the organisation and the website developers to ensure a smooth transition. Focusing on SEO, Metas and Google ads/grants management and development. Managing and optimising the website to increase online traffic and engagement. Day to day management of our Digital Asset Management System (DAM). Supporting the existing Digital Marketing Executive across social media where required. Working in conjunction with the existing Digital Marketing Executive to execute our digital/social media strategy and deliver engaging content, increase brand awareness and traffic to our website. Support the team and participate in digital analytics to aid growth. Support on content writing for the various marketing activities as and when requested. Contribute to brainstorming sessions and creative planning to develop innovative marketing ideas and campaigns. Essential requirements of the role include: 2 years proven experience of Marketing and Comms including working to project budgets Demonstratable experience of meeting significant activity targets and self-managing projects Excellent interpersonal and communication skills, both written and oral and the ability to communicate across different departments at different levels Excellent project management skills This post is subject to DBS clearance. How to apply: By application form either online or downloadable from our website or by submitting a CV and cover letter to , CV’s without a cover letter will not be considered . For informal enquiries please contact Kate O’Mara 01474320007 Application deadline: Friday 4th April Interviews will be conducted on 16th April
Shop Manager Salary: £22,704 to £23,741 per annum Pro Rata (depending on experience) Location: New Ash Green Hours: 30 Hours per week, Monday to Saturday, working 4 days per week Are you an experienced Shop Manager looking for a development opportunity within retail. As a Shop Manager, you will have a background in retail operations and experience managing across different sites. You will lead the shop team across various locations to optimise operations and achieve strategic objectives and targets. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor , we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. Key Responsibilities of the role include: Collaborate with the Head of Retail to run the retail shop Ensure your team is delivering as per the strategic plan and in line with company policies and procedures Monitor and evaluate the performance of the shop Oversee retail property management matters, ensuring compliance and maintenance of property databases Essential requirements of the role include: Proven experience in managing, supporting and resourcing a team through setting and monitoring objectives and targets. Proven experience in managing budgets A good understanding of retail management and the challenges of working within the voluntary sector UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. How to apply: By application form either online or downloadable from our website or by submitting a CV and cover letter to , CV’s without a cover letter will not be considered . For informal enquiries please contact HR on 01474320007 Application deadline: 11 April 2025 Interviews will be conducted on 18 April 2025 ellenor is committed to recognising and valuing people’s differences and promoting an inclusive environment for everyone. We are committed to recruiting and retaining an outstanding and diverse team of individuals who will work together to support our patients and their families at one of the most difficult times of their lives.
Assistant Manager Salary: £13,420.80 per annum (depending upon experience) Location: Swanley Hours: 22.5 Hours per week, working 3 out of 6 days inc. weekends Do you have great customer service, a friendly and approachable manner and retail experience? If so, we are looking for someone just like you! As an Assistant Shop Manager, you will have a background in retail and experience in the retail environment. You will work alongside the Shop Manager to manage staff and volunteers, drive sales to achieve targets and assist in recruitment, training, cash management and managing volunteers. ellenor is a hospice charity in Gravesend providing palliative and end-of-life care within the local community. At ellenor we value inclusivity and focus on providing high-quality services with compassion and care. We offer professional development opportunities and a comprehensive benefits package, including a pension scheme (with the option for NHS Pension Scheme members to transfer their pension), an employee assistance program, discount schemes, a generous annual leave allowance, and much more. Key Responsibilities of the role include: Collaborating with the Shop Manager to plan, set, and operate the shop within the annual retail operating budget Ensuring great customer service at all times and acting professionally on the premises Ensuring stock levels on the shop floor are maintained and that the Manager is aware of stock needs daily Ensuring the recruitment and continual development of staff and volunteers Being aware of communications and events at ellenor and acting as an ambassador for the charity within the community Essential requirements of the role include: Proven experience in managing, supporting and resourcing a team objectives set from ellenor. Proven experience in managing and setting budgets A good understanding of retail management and the challenges of working within the voluntary sector Excellent customer service skills Good organisation and planning skills with the ability to manage and prioritise workload. UK Immigration:
ellenor is not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. How to apply: By application form either online or downloadable from our website or by submitting a CV and cover letter to , CV’s without a cover letter will not be considered . For informal enquiries please contact 01474320007 Application deadline: 11 April 2025 Interviews will be conducted on 18 April 2025
