About the Role: We're looking for an experienced Wetstock Analyst to join our Wetstock Management Team, providing first and second-line alarm support and playing a key role in developing the team's capability. This is a great opportunity for someone with strong wetstock or fuel retail domain expertise who enjoys coaching others, solving complex problems, and working across a range of internal stakeholders. Working alongside other team members, you'll also be a point of escalation for alarm issues, help shape how we manage alarms as a team, and act as a trusted contact. What You'll Be Doing: Providing first and second-line support for wetstock alarms (ATG, SIR, CSLD, leak detection), investigating complex or unresolved cases escalated from other team members Training and up skilling the team on alarm triage, wetstock principles, and tooling Helping define, document, and continuously improve alarm handling processes and escalation criteria Acting as a contact for wetstock queries from site operations, retail, and other internal functions Identifying recurring alarm trends and driving root-cause fixes Representing the wetstock team in cross-functional meetings and discussions What We're Looking For: 3+ years' experience in a wetstock management, fuel retail operations, or similar technical analyst role Strong working knowledge of fuel monitoring systems and alarm types (ATG, SIR, CSLD, leak detection) Some experience training, coaching, or mentoring colleagues Excellent communication skills, with confidence managing stakeholders at varying levels of seniority Strong analytical mindset with a methodical approach to problem-solving Comfortable documenting and improving processes Why Join EG Group? Grow your career – Gain accredited qualifications, apprenticeships, and progression opportunities within a global organisation Flexible working hours Hybrid Working Salary Sacrifice Schemes – Cycle to Work and Car Scheme available Enhanced Maternity
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