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edyn
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  • Chef  

    - London
    About Us: Located off Bermondsey Street, we are a thriving Cafe, Bar &... Read More
    About Us: Located off Bermondsey Street, we are a thriving Cafe, Bar & Restaurant, dedicated to providing our customers with delicious and innovative dishes. As we continue to grow, we are looking for a talented Chef to join our team and contribute to our success. Responsibilities: Prepare and cook high-quality dishes following our cafe's recipes Assist in creating new menu items and daily specials Maintain a clean and organized kitchen environment Collaborate with the team to ensure smooth kitchen operations Adhere to food safety and hygiene standards at all times Qualifications: Proven experience as a Chef in a cafe/small restaurant or similar setting Proficiency in preparing a variety of dishes with attention to detail Knowledge of food safety regulations Ability to work well in a team environment Culinary qualifications are a plus Benefits: Competitive salary Opportunity for career growth and development Staff discounts on meals Paid holiday leave Supportive and friendly work environment If you are passionate about creating delicious dishes and thrive in a fast-paced cafe environment, we would love to hear from you. Apply now to join our team in Manchester! Read Less
  • Finance Assistant – Accounts Receivable  

    - Bristol
    REPORTING TO: Accounts Receivable ManagerLOCATION AND HOURS: Bristol (... Read More
    REPORTING TO: Accounts Receivable Manager
    LOCATION AND HOURS: Bristol (Embassy House) – 5 days office based edyn is a lifestyle accommodation group operating Cove, Locke and SACO brands across UK and Europe. The group has grown rapidly and now comprises 59 entities across 10 jurisdictions. The organisation is undergoing significant structural change and a renewed focus on efficiency. We are seeking a Finance Assistant to support Accounts Receivable. You will work in a 5-person AR team within a wider 40+ Finance function. The role is critical for customer billing accuracy and timeliness across UK and European corporate customers. KEY DUTIES:
    • Raise customer invoices and credit notes in PMS accurately within agreed terms.
    • Post customer payment transfers daily.
    • Inbox management and query response aligned to SLA.
    • Liaise with Credit Control, Reservations and on-site teams to resolve invoice queries.
    • Complete inter-company invoicing and receipts.
    • Reconcile non-room revenue portals (example: vending machines).
    • Support on-site billing queries.
    • Complete month-end tasks.
    • Execute any other ad-hoc finance activities as required. KNOWLEDGE AND SKILLS REQUIRED:
    • Experience in a high-volume transactional AR environment.
    • Willingness to learn end-to-end AR tasks.
    • Strong communication and interpersonal capability.
    • Intermediate to advanced MS Office skills.
    • Ability to work well under pressure.
    • High attention to detail and accuracy.
    • Excellent organisation and prioritisation skills.
    • Able to work individually and as part of a team. EXPERIENCE:
    Essential:
    • Minimum 2 years experience in a fast-paced AR team.
    • Previous experience with ERP systems (NetSuite, Oracle, SAP). Highly desirable:
    • Hospitality sector experience.
    • Previous PMS experience (Mews, Opera).
    • Experience working across multiple legal entities. Read Less
  • Sales Manager - Cambridge  

    - Cambridge
    Be you. At work.We create spaces where you can be you – and we don’t j... Read More
    Be you. At work.
    We create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Location & Hours:
    Based onsite 5 days per week The role.
    Is selling in your DNA? Have you got a knack for unearthing leads and turning them into loyal customers? Do you thrive on building and nurturing relationships? You’d be at the sales-helm of our Cambridge region cluster of Locke & Hyatt properties when it’s most exciting, as we combine stabilising open properties with launching new buildings across the region. Reporting to the Director Sales Cambridge,you’ll take ownership of key pre-opening planning as well as ongoing sales activity, using your local knowledge and networking prowess to develop profitable, sustainable business. What it looks like. Developing a local sales plan for each of the properties within the Cambridge cluster Delivering and exceeding individual and team targets Actively nurturing existing relationships while seeking and winning new business Managing key clients, conducting reviews to identify opportunities and executing development plans to maximise revenue Actively assisting with B2B sales, managing key local accounts and liaising with the central sales team to engage with key central accounts Identifying new and existing leads and liaising with decision makers Ensuring databases are kept up to date Staying in-the-know with Locke business developments across all locations Reporting to key stakeholders on sales activity Networking at events, exhibitions and conferences to grow strong relationships Hosting fam trips, property showcases, sales presentations and events Taking part in training when needed What you’ll need. 4+ years’ experience in hotel, serviced apartment, or relocation housing sales, ideally across multiple markets. Experience managing client portfolios with annual revenues of £3m+. Innate customer service skills No-nonsense commercial awareness Brain built for problem solving Determination to deliver on individual and team targets Tenacious and courageous mindset Impeccable planning and organisation Next-level communication Demonstrable understanding of Locke’s business and brand Local knowledge and contacts in the Cambridge region Hospitality sales and account management experience in the Cambridge Competence in Word, PowerPoint and Excel for sales presentations and reporting Values you’ll share. Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow Read Less
  • Head Chef  

    - London
    We are currently seeking talented and experienced Head Chef to join ou... Read More
    We are currently seeking talented and experienced Head Chef to join our team at the soon to be opened Locke at Canary Wharf as we expand our onsite restaurants and F&B outlets across London. As a key player in the catering and hospitality industry, this role is pivotal to our success and offers an exciting opportunity for the right candidate. Responsibilities: Lead and manage the kitchen team to deliver high-quality dishes Design menus that meet quality standards and customer preferences Ensure compliance with food hygiene and health and safety regulations Manage kitchen inventory, including ordering and stock control Train and develop kitchen staff to enhance their skills and performance Collaborate with the management team to create a memorable dining experience for guests Qualifications: Proven experience as a Head Chef or in a similar leadership role Excellent understanding of various cooking methods, ingredients, equipment, and procedures Strong leadership and communication skills Ability to work well under pressure and in a fast-paced environment Relevant culinary qualifications Benefits: Competitive salary and benefits package Career development opportunities Work in a dynamic and creative environment Contribute to the success of a leading hospitality brand Employee discounts and perks If you are a passionate and dedicated chef looking to take the next step in your career, we would love to hear from you. Apply now to join our team at Locke and be part of our exciting culinary journey. Read Less
  • Cluster Revenue Manager  

    - London
    Purpose:As a Cluster Revenue Manager, you will support the General Man... Read More
    Purpose:
    As a Cluster Revenue Manager, you will support the General Managers and commercial teams across a portfolio of properties to achieve their revenue and EBITDA targets. Using strong analytical skills and commercial insight, you will deliver data-driven strategies that optimise business mix and pricing to outperform the competition. Reporting to: VP Revenue Management & Distribution Location: Based in our Central London offices 5 days a week Key Responsibilities Define, document, and lead winning revenue strategies for an assigned property cluster at all levels (room type, segment, lead time), ensuring close monitoring of execution. Establish a rate grid for each property and review daily that all bookings align with defined minimum rates by segment and season, including compliance checks on specific bookings such as staff reservations. Maximise room revenue across the portfolio through business mix optimisation and rate manipulation. Test, assess impact, and iterate on new ideas and strategies to drive continuous improvement. Monitor and control the set-up of the revenue management system and reporting tools, ensuring accuracy on elements such as room supplements, lists of special events, and overbookings. Produce monthly forecasts by Property/Month/Segment, monitor performance, and alert the commercial team when results deviate from expectations, implementing corrective actions immediately. Deliver weekly, monthly, and annual performance reports, as well as ad hoc reporting, to the wider commercial team to align on performance and agree action plans. Our Values – We All Lead By The Courage To Question, Evolve, Be Human
    We foster innovation, challenge the status quo, and value diversity, transparency, and collective growth. Key Skills & Experience 1–2 years’ experience in a similar role, ideally within Hospitality or Travel. Strong stakeholder communication and presentation skills. Results-driven mindset with a hunger to perform well. Analytical and commercially focused, with strong data skills. Team player with transparent, positive communication style. Read Less
  • Head Host / Duty Manager  

    - London
    Head Host - Cove Landmark Pinnacle We believe in simplicity, beauty an... Read More
    Head Host - Cove Landmark Pinnacle We believe in simplicity, beauty and efficiency. Ever the curious, it’s about little things. Big things. Unexpected things. We are part of our local community and they are part of us. We believe in creating authentic, localised experiences for our guests. A key member of the reception team supervising and training the Guest Services Executives, and providing a memorable guest service and genuine hospitality at every stage of the guest journey – from taking the initial reservation, to providing a warm welcome and making a lasting impression when our guests checkout.  In this role you will be responsible for; Supervising in the absence of a manager on duty  Training the House Host Team  To be the ‘go to’ person for our guests, contractors and visitors  Providing memorable service at every stage of the guest journey  Supporting the Assistant General Manager to ensure that our Housekeeping and Maintenance Teams consistently achieve a high standard of apartments  Respond to and act on guest reviews in a timely and professional manner  What we look for. - Previous management experience within hospitality is highly desirable (hotels, student living, hostels, build to rent accommodation, including wider hospitality sectors also etc). - An engaging people manager, who is able to collaborate and network with their teams through building connections virtually and in person through fun and creative ways to forge commitment, learnings, passion and understanding across the brand and properties. - Tech savvy, someone who does not shy away from tech-based resolutions and interaction. - Clear verbal/written communication proficiency. - Flexible and adaptable approach with a can-do attitude. But most importantly, you will be human like us. Your decisions and ways of being will be inspired by our values that have been created and defined by our people; The Courage to Question, Evolve and Be Human. Our benefits. - Competitive salary - Bonus scheme - Excellent travel and development opportunities - 22 days’ holiday (plus the option to buy more) - Wellbeing benefits (cash plan and an Employee Assistance Programme) - Free nights in our properties - Recognition schemes - Pension (the tax efficient way) - Sick pay - Other benefits tailored to you Our natural habitat. We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Once known as the banking centre of London, Canary Wharf has blossomed into an area that’s about way more than work. Be immersed in a thriving community with an increasing number of eating and drinking spots, shopping destinations, and even a boutique cinema. There’s also live music, art exhibitions, and a weekly street food market. Plus, you’re not far from the Underground, DLR and river taxis. About edyn. Here at edyn, we believe travel should be a rich journey of discovery. Our brands – Cove, Locke and SACO – offer soulful hospitality firmly rooted in their local neighbourhoods. Together, we’re creating sanctuaries for free-thinking urbanites across Europe. About Cove. Unlike other hotels, we’re not into labels. We’re into living. Cove offers guests a space like no other – carefully designed, uncluttered apartments that allow each person to make the most of every moment, and every mode. These day’s it’s not about clocking in then logging off, presenting then partying, or even weekdays and weekends. It’s about undivided, seamless living. Flowing from one mode to the next without interrupting. Working comfortably. Living efficiently. Blurring borders and being together, but with enough space for our guests. Work/life balance has changed, and we’re here for the future. Diversity, Equity, and Inclusion Statement  edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity.  This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.  We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.  Read Less
  • Part Time Food & Beverage Server  

    - Cambridge
    Hourly Rate from £12.21 to £12.77 + service charge + tips Perks: • Glo... Read More
    Hourly Rate from £12.21 to £12.77 + service charge + tips Perks:
    • Global discounts – 50% off Food & Beverage and discounted stays at Hyatt & Locke Hotels
    • Team referral bonus – up to £500 per successful recommendation
    • Modern staff spaces to relax and recharge
    • Uniform provided” / “Training and career development”] About the Role:
    Open from breakfast through dinner across the week, The Starman Restaurant & Bar offers upscale food and drinks in stylish surroundings. As a Food & Beverage Server, you’ll be the welcoming face of the Hyatt and Locke brands, delivering great guest experiences from the first hello to the final farewell. We’re looking for someone with excellent guest service skills, a passion for hospitality, and the energy to thrive in a busy environment. Read Less
  • Receptionist (House Host)  

    - London
    The role: Are you a natural host? A people person with next-level orga... Read More
    The role: Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to the Front of House Manager, you'll be a key member of the reception team and the face of the Locke brand. It'll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that!) What it looks like: ● Creating tell-your-mates experiences that make guests want to keep coming back
    ● Being an authority on local goings-on and inspiring guests with new ideas
    ● Being a friendly face and go-to person for guests, contractors and visitors
    ● Managing reservations and queries online, by email, on the phone and in person with a can-do attitude
    ● Being empowered to use your initiative when dealing with guest complaints or operational challenges
    ● Being an active member of the team in meetings and development sessions
    ● Supporting the management team in ensuring our apartments stay looking fresh
    ● Liaising with contractors and suppliers
    ● Being happy working both on your own and as part of a team
    ● Taking payments and reconciling the books at the end of the day
    ● Actively looking for opportunities to grow revenue and occupancy
    ● Identifying upselling opportunities What you will need: ● Intuitive customer service
    ● Natural influencing skills with a knack for managing expectations
    ● Proven sales ability
    ● Reliable decision-making
    ● Confidence to act quickly and take smart risks based on insight
    ● Impeccable attention to detail
    ● Confidence using IT systems and software (including Microsoft Office) Read Less
  • Sales Director – London West (Mat Cover)  

    - London
    Purpose: To drive commercial performance and take full ownership of sa... Read More
    Purpose: To drive commercial performance and take full ownership of sales targets across assigned Locke & Cove properties in the West London market, delivering exceptional revenue growth through strategic account management and targeted new business development. Covering, Huntingdon House, Bermonds Locke, Ember Locke & SACO Holborn. Reporting to: Senior Director of Sales – UK, you will be based in London 5 days a week. IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Develping and executing property-level sales strategies aligned with OKRs to consistently meet or exceed revenue targets across your West London portfolio Delivering against ambitius B2B revenue targets with full personal accountability for results Dedicating approximately 25% of your efforts to direct revenue generation through hands-on account management - identifying growth opportunities, increasing market share, and maximising yield from existing clients Allocating 75% of your time to high-impact new business development - personally identifying, pursuing and closing new corporate clients that deliver significant incremental revenue Implementing rigorous account planning to systematically grow revenues from existing and new B2B customers across all channels including direct corporate clients, Travel Management Companies (TMCs), Serviced Apartment Booking Agencies (SABAs), consortia and other B2B intermediaries Actively pursuing revenue pportunities across all segments including corporate, groups, M&E, mid & extended stay Working collaboratively with the Key Accounts Team, Groups & MICE Team, and wider Commercial Team while maintaining personal ownership of revenue targets Maintaining disciplined use of CRM & edyn's database with meticulous attention to data quality and pipeline management Providing detailed, data-driven reporting to key stakeholders on sales activity, pipeline development and revenue performance Strategically networking at high-value events, exhibitions and conferences to build influential relationships within the West London market Personally hosting FAM trips, property showcases, sales presentations and events to drive business to your properties Ensuring rigrous adherence to all internal processes for effective account management Maintaining comprehensive, up-to-date records with accurate client information in all databases Producing actionable management information from internal systems to support strategic decision-making IN THIS ROLE YOU WILL NEED THE FOLLOWING: Experience: 4 years previous hotel experience across multiple European / international jurisdictions looking after £3m+ plus of annual business Proven track record of consistently exceeding sales targets in hospitality or related sectors Significant hospitality sales and strategic account management experience with demonstrable results Established West London market knowledge with active network of industry contacts Comprehensive understanding of the business travel industry, with specific expertise in the hospitality and serviced apartment sector Skills: Exceptional commercial acumen with proven sales achievement Superior relationship-building capabilities with C-suite decision makers Advanced problem-solving and negotiation skills Strategic planning and organisational excellence Outstanding written and verbal cmmunication Advanced proficiency in business technology tools for sales presentations and reporting Demonstrating advanced proficiency with Word, PowerPoint, Excel, CRM and Power BI Attributes: Resilient, tenacius mindset with unwavering focus on results Comprehensive understanding of Locke & Cove's business model and brand positioning Deep alignment with edyn's business objectives and values Self-motivated with ability to work independently while collaborating effectively Detail-oriented with strong analytical capabilities Driving Licence of advantage, but not essential VALUES YOU WILL SHARE The Courage To: Question
    Evolve
    Be Human Be curious and seek out innovation, change and creativity
    Challenge convention, look for better ways to do and be
    Accept accuntability and empower those around you
    Feel free to be yourself at work just as much at play
    Accept that perfection doesn't exist in yourself and others and no-one has the monopoly on good ideas
    Recognise the humanity in ourselves and others to learn fast, evolve and grow Business Skills: Take intelligent risks based n deep insight Act quickly based on market knowledge and understanding Read Less
  • Reservations Executive, Group Bookings  

    - London
    Reports to: Senior Reservations Executive – Group BookingsLocation: Ba... Read More
    Reports to: Senior Reservations Executive – Group Bookings
    Location: Based at our London offices 5 days per week, with core hours of 9–5 (40-hour working week).
    Contract: Full-time About edyn At edyn, we create beautifully designed spaces and soulful experiences that celebrate the diverse and colourful nature of life. Through our family of brands – including Locke, Cove and SACO – we offer more than just a place to stay.
    We believe in soulful hospitality: spaces where guests can live, work and explore in ways that make them feel at home. Our people are curious, brave and human – and we look for colleagues who share our passion for making travel a richer, more meaningful experience. Why this role exists Groups are an important part of edyn’s business, bringing communities, teams and events together across our properties.
    As Reservations Executive – Group Bookings, you’ll manage the day-to-day fulfilment of group bookings once contracts are signed. You’ll ensure all allocations, rooming lists and amendments are processed accurately and on time, delivering an efficient and reliable service for organisers and Sales partners. What you’ll be doing Managing group fulfilment Handle confirmed group bookings, ensuring rooming lists, allocations and changes are processed correctly within agreed timelines. Maintain accurate records in the reservations and CRM systems for all group activity. Support with extensions, reductions and other modifications, applying agreed policies consistently. Supporting organisers and Sales Act as the first point of contact for organisers on operational booking queries, providing timely and accurate responses. Liaise with Sales and Operations teams to confirm details, resolve issues and ensure organisers receive up-to-date information. Escalate complex or sensitive cases to the Senior Reservations Executive as appropriate. Maintaining service quality Monitor email and task queues to ensure SLAs are met. Provide clear and professional written communication to internal and external partners. Identify common issues or delays and flag them to the Senior Executive for review. Collaborating across teams Work with Revenue, Sales and Operations to ensure room allocations and rates are correct and up to date. Share organiser feedback and booking insights that can improve the group booking journey. How success will be measured Accuracy and timeliness of group booking fulfilment. SLA compliance for group queries and amendments. Guest and organiser satisfaction with the booking process. Quality of collaboration with Sales, Revenue and Operations. Contribution to smooth handovers and reduced escalations. What you’ll bring Experience in hospitality, reservations or group bookings. Understanding of group allocations, rooming lists and booking systems. Strong attention to detail and ability to manage multiple deadlines. Excellent communication and organisational skills. A proactive and collaborative working style. Calm and professional approach when resolving issues. Who you are Guest-focused, with a genuine desire to deliver excellent service. Organised, methodical and accurate in all tasks. Calm under pressure and solution-oriented when challenges arise. Curious about improving processes and open to feedback. A supportive team player who takes pride in getting the details right. At edyn, we’re reimagining hospitality with a bold, soulful and human approach. If you’re energised by creating seamless experiences for group organisers and enjoy working with detail, pace and precision, we’d love to hear from you. Read Less

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