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edyn
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  • Cove Landmark - Maintenance Manager  

    - London
    POSITION: Maintenance Manager DEPARTMENT: Engineering RESPONSIBLE FOR:... Read More
    POSITION: Maintenance Manager DEPARTMENT: Engineering RESPONSIBLE FOR: All aspects of Engineering REPORTS TO: Chief Engineer PRIMARY OBJECTIVE OF POSITION To be responsible for the upkeep and maintenance of the hotel property both internally and externally along with, equipment services and grounds. TASKS, DUTIES AND RESPONSIBILITIES To be responsible for the upkeep and maintenance of the hotel properties both internally and externally along with, equipment services and grounds. To lead and manage the Engineering team so that it performs efficiently and effectively. To ensure that the company’s engineering and safety policies and procedures are adhered to throughout the whole hotel. To give both internal and external customers quality service. To deliver five-star service to all guests To maintain a high level of personal hygiene and appearance, wearing the appropriate uniform/protective clothing/equipment. To work in co-operation with other departments, developing and maintaining working relationships with colleagues in you’re own and other departments. To attend meetings and hotel and departmental training sessions whenever instructed To adhere to the procedures for the security of keys, company and personal property and report immediately any suspicious circumstances or people behaving strangely. To work safely, conforming to statutory and company health and safety regulations, especially with regard to fire precautions, manual handling, chemical usage and storage, disposal of waste materials and reporting of accidents. Comply with other related statutory regulations (e.g. COSHH). Reporting directly to the Chief engineer on all areas concerning Engineering. Reporting to hotel departmental Managers on day-to-day issues. To liaise and co-ordinate with contractors on work to be carried out under contract agreements. To ensure that contractors are aware of their responsibilities while on the premises and is informed of health and safety requirements, e.g. fire regulations, fire exits, Hazardous substances To ensure that the works carried out are to the standards required. To ensure that legally required inspections of lifts, boilers, etc. are carried out and records of the inspections are kept on file To ensure that the fire alarm system is tested weekly and records are kept up to date To ensure PPM tasks are carried out in a timely manner and recorded To ensure meters are read on a weekly basis and maintain records are maintained on energy on and water consumption. To ensure that safe working practices are adhered to. To implement record keeping procedures regarding daily, weekly and monthly schedules of work. To operate an efficient system for responding to reported defects, liaising regularly with departments regarding pending and outstanding engineering repairs. To ensure that all defects are dealt with as quickly as practicable to the required Standard, both inside and outside. To keep senior managers informed of any major defects in the building, plant or equipment which could affect the successful running of the hotel. To carry out planned maintenance To use the company, purchase systems to obtain materials, contractors, etc. To ensure files of manufacturers’ data, specifications, manuals, etc. on machinery, mechanical and electrical are maintained. To ensure that all materials and maintenance equipment are stored safely. To respond appropriately to any emergencies or complaints, including when not on duty. To ensure that there are appropriate professional standards of behaviour in the department. To ensure that staff display good customer cares skills and promotes the company/hotel products when appropriate. To monitor the standards of work, working practices, productivity and standards of customer care of the members of the department. To promote teamwork within the department and with other departments. To encourage suggestions for improved working practices and innovations. To actively engage in you own personal development to benefit the business and improve your personal skills. To assist in other departments during emergencies or as deemed necessary by management. To carry out, when instructed by management, any other reasonable duty or task outside the normal daily/weekly routine, but within the overall scope of the job. Read Less
  • Night House Host (Receptionist)  

    - London
    *This is a Night Receptionist Role - Ideally for someone with Hotel/Ho... Read More
    *This is a Night Receptionist Role - Ideally for someone with Hotel/Hospitality Background* Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you the Robin to Batman, the Willow to Buffy, the Hodor to Bran? Are you a customer-focused host with unbelievable multi-tasking abilities? Do you get energy from developing and supporting a happy, motivated team? Maybe you’re our next Assistant General Manager at Locke at Bermonds Locke. As the General Manager’s right-hand person, you’ll report to them and support all aspects of managing your Locke aparthotel. You’ll have a strong and extensive understanding of how to maintain and enrich the Locke brand, epic people management and a natural flair for delivering service that makes clients rave about their stay (and want to come back). What it looks like. Creating tell-your-mates experiences that make guests want to keep coming back Being ‘in the know’ on local goings-on and inspiring guests with new ideas Acknowledging and acting on guest reviews in a way that shows Locke cares Leading the front-of-house team and empowering them to own their role as face of the hotel Handling complaints with a can-do attitude Coaching and being accountable for the front-of-house team, including rota management and setting SMART objectives What you'll need. Love for hosting communities and creating thoughtful spaces Ambition and the courage to evolve personally at pace Hospitality experience at a busy property Human-led leadership skills and experience managing a team Intuitive customer service Confidence in crisis-management Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, excellent travel and development opportunities, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Bermondsey Street and The Shard to the left. Tower Bridge, Shad Thames and Maltby Street to the right. And a new bar, restaurant or gallery to discover around every cobbled corner. This is SE1, one of the fastest-changing, most inspiring parts of London. And it’s your new home.  About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit  Diversity, Equity, and Inclusion Statement  edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity.  This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.  We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community.  Read Less
  • Breakfast Chef  

    - Manchester
    Be you. At work. We're looking for a Breakfast/Brunch Chef to join our... Read More
    Be you. At work. We're looking for a Breakfast/Brunch Chef to join our team in Whitworth Locke in Manchester. This is a full time role working 40h across 5 days per week. The Coffee Club is open 7am-5pm which means your evenings are always free (unless we have special events on)! Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Responsibilities: Cover all kitchen and back house duties including breakfast menu, brunch menu and prep for daily sales. Prep and execute delivery of hotel events of up to 100 guests. Cleanliness and hygiene to be of the highest degree Endlessly curious – and always trying to impress and improve the products and customer expectations Adhere to health and safety regulations Requirements: At least one year’s experience in a similar role within the hospitality industry Confident to work independently or with others Ability to work well under pressure Benefits: Competitive salary and performance-based incentives Free nights at your choice of our hotels Opportunities for career advancement Training and development programs Staff discounts on dining and accommodation Pension scheme If you are a dynamic and experienced Breakfast Chef looking to take on a new challenge, we would love to hear from you. Join our team and be a part of delivering exceptional hospitality experiences in Manchester! In return we offer you holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way) and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Set in a 19th Century cotton factory, every area – from the beautiful Conservatory Bar to the spacious co-working lounge – celebrates the building’s quirks and features. There’s also a packed calendar of events, pop-ups and fitness classes for you to join in with, if you fancy. And if you’re heading out, you’re just minutes from the city’s best bars, shops and nightlife. Settle in, and see Manchester differently. About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit  About Locke
    Beautifully designed, one-of-a-kind, locally inspired aparthotels. Made to be lived in, not just slept in. Where home meets lifestyle hotel. Work meets life. People connect with themselves, and the community. Another way to stay. To find out more about Locke, visit .  Read Less
  • Night House Host/Receptionist  

    - Cambridge
    Be you. At work. Here at Locke, we create spaces where you can be you... Read More
    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. The role. Are you a natural host? A people person with next-level organisational skills? Do you get a kick from creating a seamless, welcoming experience? Reporting to and supporting the Assistant General Manager, you’ll be a key member of the night reception team and the face of the Locke brand. It’ll be up to you to make our guests feel at home from the minute they arrive, until the minute they leave (if they can bring themselves to do that…). What it looks like; Creating tell-your-mates experiences for guests​ Being a friendly face and go-to person for guests, contractors and visitors​ Inspiring and informing guests on local attractions and goings-on​ Welcoming guests when you check them in and leaving a great impression when you check them out​ Managing reservations and queries online, by email, on the phone and in person with a can-do attitude​ Handling out-of-hours guest queries for other edyn properties​ Values you’ll share; Courage to question, evolve and be human Curiosity to seek out innovation, change and creativity Confidence to challenge convention and look for better ways to do and be Accountability and the desire to empower those around you Freedom to be yourself at work, just as much as at play Acceptance that perfection doesn’t exist and no one has a monopoly on good ideas Recognition of humanity in yourself and others to learn fast, evolve and grow In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way), company sick pay and further benefits tailored to your individual needs. When and Where? We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. Ask your recruiting manager or see our careers page for more information. Beyond the gowns. Beyond the gates. Beyond the guidebook. On the cusp of the city, just north-west of the centre, is Turing Locke: a sleek, avant-garde style aparthotel in the brand-new, sustainable district of Eddington.  About edyn Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, SACO and Cove – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit  Read Less
  • Food & Beverage Manager  

    - London
    Be you. At work. Here at Locke, we create spaces where you can be you... Read More
    Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Manager to join our team in Locke at Broken Wharf in London The role. Are you a natural leader? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences? As the lynchpin of the Food and Beverage team, overseeing the F&B team and reporting to the General Manager you’ll make sure guests feel genuinely special – from the moment they book to the moment they leave our F&B spaces IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING: Service Delivery Take responsibility for understanding and meeting and exceeding your quality objectives and KPIs. Be an SME is your required area and look to help create a knowledge culture in F&B. Ensure that you are fully conversant with relevant company policies, SOP’s, processes and operations, products, brands, promotions and services. When needed, take escalations and support the team; be responsible for answering telephone, emails and resolving any issues in a professional manner, in keeping with each brand approach. Follow edyn policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Log and manage complaints in line with the edyn complaints procedure; where possible provide solutions and alternatives within timeframes and follow up Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed SLAs Operational Excellence & Guest Experience Ensure seamless daily operations, balancing efficiency with high service standards. Lead and mentor F&B Head Host & Head Chef and drive a strong service culture maintaining brand reputation. Oversee guest satisfaction - seek feedback and implement satisfaction systems to continuously improve service delivery. Implement relevant cost control measures while maintaining a premium guest experience. Team work Understand and embody the edyn values Constructively challenge, question, seek to improve, evolve and be human Contribute to a strong community spirit Be objective, fair, ethical, and consistent Financial F&B Accountability Full responsibility for the P&L for F&B, ensuring financial targets are met or exceeded. · Drive cost efficiency across all departments while maintaining quality and service standards. Regularly review budgeting, forecasting, and financial reporting to identify risks and opportunities. Ensure compliance with all financial, legal, and regulatory requirements. People Leadership & Performance Management Inspire, coach, and develop a high-performing team. Champion a culture of accountability, empowerment, and continuous improvement. Foster a culture of engagement, retention, and professional development IN THIS ROLE YOU WILL NEED THE FOLLOWING; Experience Education: · A bachelor’s degree in Hospitality Management, Business Administration, or a related field is desirable Experience: Relevant experience in food and beverage management, with a minimum of 2 years in a similar role. Experience within the F&B industry is crucial, with a focus on taking on increasing levels of responsibility over time. An understanding of food and beverage menu items, including wine, spirits, and cocktails, is desired. Experience with financial management and budget controls is useful for managing costs and ensuring profitability. A track record of providing exceptional customer service and building positive guest experiences. Experience leading and managing teams, including training, development, and performance management Skills: The ability to motivate and supervise staff, delegate tasks, and make effective decisions. · Leading service and your team from the front. Excellent people management skills, with a proven track record of developing teams. Advanced knowledge of food and beverage systems and service delivery. Strong analytical, decision-making, and problem-solving abilities. Ability to drive operational efficiency while maintaining high guest satisfaction levels. Strong communication and negotiation skills. Proficiency in hospitality POS technology systems, inventory management, stock ordering and reporting software. Read Less
  • Bar Supervisor  

    - Manchester
    Be you. At work.We're looking for a charismatic and enthusiastic Bar S... Read More
    Be you. At work.
    We're looking for a charismatic and enthusiastic Bar Supervisor to join our team in Whitworth Locke in Manchester. This is a full time role working 40h across 5 days per week.
    Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning.
    Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go.
    The role.
    Are you a natural host? Calm under pressure, with next-level organisational skills? Do you find satisfaction in creating seamless hospitality and memorable experiences?
    As the lynchpin of the Bar team, you’ll make sure guests feel genuinely special – from the moment they arrive to the moment they leave.
    IN THIS ROLE YOU WILL BE RESPONSIBLE FOR THE FOLLOWING:
    Responsibilities:
    · Oversee the daily operation of our main hotel bar and events bar
    · Oversee and ensure smooth delivery of events
    · Ensure high levels of customer satisfaction through excellent service
    · Develop and implement strategies to achieve sales targets
    · Monitor inventory levels and order supplies as needed
    · Train and mentor staff to maintain high standards of performance
    · Handle customer complaints and resolve issues promptly
    · Adhere to health and safety regulations
    Qualifications:
    · At least one year’s experience in a similar role within the hospitality industry
    · Solid knowledge of classic cocktails
    · Strong leadership and communication skills
    · Excellent problem-solving abilities
    · Ability to work well under pressure
    Benefits:
    · Competitive salary and performance-based incentives
    · Free nights at your choice of our hotels
    · Opportunities for career advancement
    · Training and development programs
    · Staff discounts on dining and accommodation
    · Pension scheme
    If you are a dynamic and experienced Bar Supervisor looking to take on a new challenge, we would love to hear from you. Join our team and be a part of delivering exceptional hospitality experiences in Manchester!
    In return we offer you a bonus scheme, holidays (including the option to buy more if you want them), wellbeing benefits (Cash Plan and an Employee Assistance Programme), free nights in our properties, awesome recognition schemes, pension (the tax efficient way) and further benefits tailored to your individual needs.
    When and Where?
    We believe in working flexibly – this includes flexibility in work location, working days (including weekends and bank holidays in operations) and working hours. This may be ad hoc or permanent flexibility. See our careers page for more information.
    About edyn
    Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere
    About edyn
    Our vision is to create sanctuaries across European cities, which provide a sense of belonging to the free-thinking urbanite in all of us. Each of our brands – Locke, Cove and SACO – is firmly rooted in the local neighbourhood, offering vibrant experiences and connections which nourish and enliven the soul. To find out more about what it’s like to work at edyn, visit https://www.findingedyn.com/start-here-go-anywhere
    Diversity, Equity, and Inclusion Statement
    edyn’s Purpose is to build brands designed around Soulful Hospitality -we create sanctuaries where free thinkers can nourish and enliven their souls. This is only possible if the growth of our company is centred around a deep respect for humanity. Everyone at edyn should feel free and safe to express their ideas, state their opinions and share their lived experiences in an environment of openness, tolerance, and curiosity.
    This principle sits at the heart of our approach to improving diversity and inclusion. We have established goals and supporting commitments which will help us ensure that everyone in edyn feels a sense of belonging, regardless of their background or identity.
    We are on a DEI journey that we have yet to complete, and we acknowledge our failures or weaknesses as we discover them. Our principle & goals are clear, and we travel together to seek to drive change, evolve ourselves and the edyn community. Read Less

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