Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
UAT Analyst
Swindon
The ideal candidate will have previous testing experience as well as the ability to learn quickly in a fast-paced environment along with technical aptitude.
The role will be attractive to someone who has good communication skills with a technical background and the potential to assimilate technical information to a high standard. Candidates must be proactive and be able to push themselves to learn, with a strong sense of ownership and the ability to support both clients and internal teams. Attention to detail is essential as is a working understanding of SQL queries.
Key responsibilities:
Final gateway validation of new/changed products on Testing environments to ensure exact match to agreed customer requirements specification.Validation of new/changed products on Testing environments from a client’s perspective prior to formal user acceptance testing.Requirements review and test plan creation.Process improvement with a focus on ways to increase efficiencies in current testing processes.Logging, tracking and first line analysis of issues resulting from all internal system integration testing. Liaising with internal teams and relevant project managers on issue resolution and associated retesting (issue and regression).Direct support for clients during their formal user acceptance testing period to validate issue/fault through reproduction and maintain known issues list;Contribution to improvements in processes, procedures and tools used day-to-day for quality and efficiency improvements.Quality assurance of delivered product changes.Work effectively with internal teams, service and project managers to ensure the consistency of product changes is delivered.Engage efficiently with clients during their user acceptance testing, assisting with issue reproduction and resolution and documentationCommunicate clearly on all aspects of internal validation, user acceptance testing, issue investigation and progress.Assist project managers during new/changed product delivery to the client.Proactively create and expand knowledge base articles via Confluence / SharepointRequirements:
Essential:
A working understanding of SQL including the ability to write basic-intermediate queries.Basic understanding of UNIX commands (for navigating directories and viewing files).Technical background / Testing experience.Experience of creating test plans based on collated requirements.Manual testing experience.Ability to understand and learn technical information quickly.A familiarity with XML.Comfortable working in a technology space with the ability to solve client testing issues and issues within this domain, sometimes within tight timescales.Results orientated, self-motivated, persistent, ability to work independently and follow through to deliver objectives.Positive attitude and outlook, determined, enthusiastic and resilient with a sense of ownership and responsibility.Excellent communications skills both verbal and written are essential along with good interpersonal skills.Great organisational skills, with impeccable attention to detail.Self-motivated to attain desired objectives and outcomes.An understanding of Microsoft Windows and Microsoft Office ToolsAdvantageous:
Support experience.Experience in the card payments industry.JIRA experience. Read Less Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Frontline Technical Support Engineer (SHIFTS)
Hybrid – Swindon, Wiltshire
Edenred PayTech is now hiring for a Frontline Technical Support Engineer to join our growing Service Operations team, who collectively deliver world-class, seamless 24/7 IT operations support, through effective system monitoring and providing a professional and provide highly engaged, and technically solution-focused team to our clients.
You will be using tools, techniques, and initiatives to achieve best-in-class service, ensuring all clients and systems are optimised and updated during the most convenient times to maintain BAU functions. You will also act as a rapid response service, responsible for Major Incident Management, Incident Management, Restoring of Service, Advanced System Monitoring, and delivery of control system changes.
Essential Duties and Responsibilities:
Act as a bridge between clients and the wider PPS business and teams Deliver a rapid response to all tickets and alerts to ensure a quality service and any BAU disruption is keep to a minimum.
Make system changes in line with strict Change Management processes
Provide recommendations for improvement to services with the purpose of increased availability, improved service levels, reduced costs, and improved convenience and satisfaction by reducing the number of operational problems
Ensure regular and effective communications with clients and internal stakeholders using ticket management for a crisp audit of all actions
Investigate and diagnose problems using relevant subject matter experts to assess and analyse root causes
Maximise Ticket workflows by working within published and contractual SLA’s, escalating where necessary
Be a voice and resolver during any and all Major Incidents, capable of taking the lead in Scribing, Time keeping, Communications
Staying up to date with all current PPS technologies by making time inside and outside of working hours
Assess and build action/development plans for current & future technology knowledge & skills that are required within the Sop’s wider team, to succeed in Service Delivery.
Optimise Support ticket/workflows in line with Support Standards and Procedures to deliver a high and consistence performance, whilst also committing to the adherence of the client SLA.
Proactively identify any potential disruption to any or all products & services for our clients.
What we want from you:
Essential:
Demonstratable problem solving and ownership skills
SQL – Experience in complex writing SQL queries And/Or
Unix – Highly capable and demonstratable effective competence And/Or
Java – Ability to read Java code And/Or
Experience in the definition and design of complex solutions
Proven experience in client relationship management
Fluent English
MS Office
Desirable knowledge/experience
AppDynamics
Jira/Jira Service Desk
Confluence
OpsGenie
Citrix
Behavioural
Well organized – able to plan own work and track progress against a plan.
Methodical worker, high attention to detail · Tenacious problem solver.
Flexible, can cope with changing priorities.
Strong communicator, both written & oral. Able to explain technical issues and solutions to peers.
Self-starter, team player.
Able to build relationships with external companies
Excellent interpersonal skills
Why Edenred PayTech?
We are a subsidiary of the Edenred group and a Mastercard Principal Member, and an FCA Electronic Money Institution, offering a range of cutting-edge services including Payment Processing, UK and SEPA banking solutions, BIN sponsorship, and eWallet provisions.
We work with various clients across Challenger Banking (Monese, Tide, Anytime, and more), Corporate Benefits (Fuel cards, restaurant tickets), and Retail and Travel services (Sainsbury’s, TUI, Argos).
As an Edenred PayTech employee, you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
25 days annual leave plus Bank Holidays (5 days extra added at 5 years continuous service, followed by 1 extra day per year for 5 years, equating to 35 days in total)
Hybrid working environment with 3 days per week in the office (flexibility on role-by-role basis)
Income protection
Life insurance (4x salary)
Wellbeing Employee Assistance Program (extended access to family members)
Employee discount shopping platform
Digital learning platform
Complimentary fruit and other ‘in-office’ snacks & refreshments
Volunteering program
Social events
Pension Scheme – employer 6% with minimum employee contribution 3%
Discretionary bonus scheme based on company and personal performance
Holiday trading scheme (buy or sell up to 5 days)
Medical & international travel cover (leisure and action sports)
Monthly gym allowance
Employee referral bonus scheme
Season ticket loan
Cycle to Work scheme
Diversity:
Edenred are proud to be an equal-opportunity employers. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Read Less Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Senior FP&A Analyst FTC
Salary – Up to £75,000
London or Swindon
We are seeking a talented and driven Senior FP&A (Financial Planning and Analysis) Analyst to join our team. The Senior FP&A Analyst will play a crucial role in supporting the finance department by providing accurate and timely financial analysis, insights, and recommendations. As an integral member of our team, you will have the opportunity to work with cross-functional teams, collaborate closely with senior management, and contribute to the company's strategic decision-making process, including involvement in our Global Group finance transformation project.
What you will be doing:
1. Financial Planning & Budgeting: Collaborate with business stakeholders to develop, maintain, and analyse financial forecasts, annual budgets, and long-term financial plans. Ensure accuracy and integrity in financial models and reports.
2. Financial Analysis & Reporting: Perform in-depth commercial financial analysis of revenue, expenses, and profitability drivers to identify trends, risks, and opportunities. Evaluate financial performance against key performance indicators (KPIs), write succinct & focused commentaries and ensure reports are accurate, timely, and provide actionable insights into business performance.
3. Variance Analysis: Monitor financial performance against budget and forecasted targets. Prepare comprehensive variance analysis reports, highlighting key drivers of variances and providing insights to improve financial performance. Create monthly rolling forecasts
4. Strategic Decision Support: Assist in evaluating commercial business initiatives by conducting profitability analysis, and scenario modeling. Provide decision support to senior management through data-driven recommendations.
5. Finance Business Partner: Collaborate closely with various departments (Operations, Sales, Marketing, etc.) to provide financial insights, support cost optimization initiatives, and drive operational efficiency. Act as a finance business partner to foster collaboration and ensure financial goals are aligned with overall business objectives.
6. Process Improvements: Continuously assess and improve financial planning and analysis processes, systems, and tools. Utilize automation and data analytics to streamline reporting, improve accuracy, and enhance overall efficiency.
What you will bring:
Qualified CIMA / ACCA / ACA (or equivalent)Extensive Finance experience ideally in FP&AStrong analytical and problem-solving skills, with the ability to interpret complex financial information and provide actionable recommendations.Detailed Knowledge of Microsoft Excel.Excellent communication skills.Detail-oriented with a high degree of accuracy and the ability to work on multiple projects simultaneously.Demonstrated ability to work independently and collaboratively within a team environment, managing competing priorities and meeting deadlines.Experience with financial management platforms (e.g. ERP systems, data visualization & planning tools) is preferred.Knowledge of Power BI and Power Automate is preferredExperience with the accounting around workforce planning is preferred.Why Edenred PayTech?
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.
As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
25 days annual leave plus Bank HolidaysHybrid working environment (min. 3 days per week in the office)Pension Scheme – employer 6% with minimum employee contribution 3%Medical & international travel cover (leisure and action sports)Income protectionLife insurance (4x salary)Wellbeing Employee Assistance Program (extended access to family members)Monthly gym allowanceHoliday trading schemeSeason ticket loanCycle to Work schemeEmployee discount shopping platformEmployee referral bonus schemeDigital learning platformComplimentary fruit and other ‘in office’ snacks & refreshmentsVolunteering programmeSocial eventsDiversity:
Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws.
Read Less Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Head of Agent Oversight
Hybrid – Swindon or London
Salary - £85,000 to £90,000 + Bonus
The role of Head of Agent Oversight is to monitor and control the key activities outsourced to Agents of PPS UK.
The scope includes all activities outsourced to Agents including customer onboarding and monitoring, customer management and interaction, security, operational and financial resilience, training, business continuity and wind down planning.
Compliance with various regulations is a key objective of the Agent Oversight function, including payment regulations, anti-money laundering and counterterrorist financing regulations, consumer duty, data privacy, sanctions and PEP compliance, consumer protection.
The Head of Agent Oversight will be responsible for developing and managing a dedicated team and leveraging the expertise of other internal subject matter experts to ensure robust and systematic risk-based oversight and control of the activities undertaken by Agents.
Accountable to
Chief Risk and Compliance Officer
Key Working Relationships
External
AgentsCompetent authoritiesInternal
Edenred Business Units/ EPS including Service ManagersFinancial Crime Hub 1LoDComplianceRisk ManagementAuditKey Responsibilities
Develop a vision for the team and provide guidance and training to the Agent Oversight analyst.Owning, planning, and conducting due diligence testing in relation to Agents.Organise monthly Agent Oversight meetings and maintain comprehensive, transparent, and follow-through on actionable risks.Ensure Agents’ practices adhere to current ways of working and adjust to future legislation/regulation. Maintain oversight and control of Agent activities.Oversight of policies, procedures, and tools being used by AgentsDrive change through continual engagement with Agents and internal stakeholders.Capture meaningful insight from Agents to ensure PPS controls are efficient and effectiveEnsure appropriate risks and issues are escalatedEnsuring accuracy and completeness of monthly Agent Oversight reporting is a fair reflection of their current controlsOverseeing and ensuring that the Agent’s execution of PPS controls is accurate and compliant and address any key issues and control gapsConduct monthly samplingPerform qualitative analysis of results and ensure accuracy and report findings in a consistent and robust manner to the governance committeeWork collaboratively with operational areas to drive resolution of gaps identifiedDevelop key metrics on Agent’s performance and outliers for actionCoordinate annual self-assessments and ensure reporting accurately identifies risks that need to be mitigatedUndertake on site Agent visitsProvide appropriate MI to ExeCo and BoardSkills & Behaviours
Role Specific
At least five years’ experience in working in a regulated payment or financial organization.Good understanding and awareness of regulatory requirements within AML/fraud/compliance/risk/security domains.Understanding of risk and control in a financial crime compliance environmentExperience in managing and implementing control frameworks.Excellent communication skills. Experience managing teams. Strong people development and management skills.Flexibility to rapidly understand complex problems and rationalise these into workable solutions for Agents and PPS.Experience of working under pressure, in an ever changing and challenging environment.Understanding of FCA rules and regulations.Proven experience in implementing and reviewing processes and controls and identifying weaknesses.Proven experience and strong competency in relationship management.Any relevant certification is a plus (e.g., CAMS, AML certificate, audit, etc.)Behavioural
Promote culture of compliance and excellence within the organisation.A leader of people and transformation.Commitment to engagement and ownership.Passionate about providing unparalleled levels of service to internal and external stakeholders whilst balancing the risk to PPS.Honesty, integrity and openness.Why Edenred PayTech?
We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.
As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.
What you will get:
25 days annual leave plus Bank HolidaysHybrid working environment with a 3 days per week in the officeIncome protectionLife insurance (4x salary)Wellbeing Employee Assistance Program (extended access to family members)Employee discount shopping platformDigital learning platformComplimentary fruit and other ‘in office’ snacks & refreshmentsVolunteering programmeSocial eventsPension Scheme – employer 6% with minimum employee contribution 3%Discretionary bonus scheme based on company and personal performanceHoliday trading scheme (buy or sell up to 5 days)Medical & international travel cover (leisure and action sports)Monthly gym allowanceEmployee referral bonus schemeSeason ticket loanCycle to Work schemeDiversity:
Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local law
Read Less Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
Head of Engineering – Compliance, MIS, and Finance Domain
Location: London or Swindon
Employment Type: Full-time
Are you ready to shape the future of fintech engineering?
Edenred PayTech is seeking a visionary Domain Head of Engineering to lead our Compliance, MIS, and Finance technology functions. This is a unique opportunity to work at the forefront of payments innovation, shaping a future-proof technology stack within a global leader in digital solutions.
About the Role
As Domain Head of Engineering, you will drive the full software development lifecycle (SDLC) for your domain, champion strategic planning, guide architectural excellence, and spearhead delivery excellence. Reporting directly to the CTO, you will lead a skilled team of engineers and collaborate closely with Product, InfoSec, Platform, and Global Technology teams to deliver scalable, secure, and innovative solutions.
What You’ll Be Responsible For:
• Technical Leadership: Set the technology vision and roadmap in line with enterprise architecture and strategic goals.
• Team Management: Mentor and inspire a high-performing engineering team in a collaborative environment.
• Project Oversight: Ensure timely delivery of projects to high-quality standards.
• Architecture and Design: Influence architectural decisions to support scalability, security, and maintainability.
• Stakeholder Collaboration: Align with Product, Agile Delivery, Market Success, and external partners to meet business goals.
• Best Practices & Innovation: Champion development best practices, drive adoption of AI in SDLC, and explore emerging technologies.
• Performance & Reporting: Monitor delivery metrics and team performance while fostering a culture of continuous improvement.
What We’re Looking For
• Proven experience in a senior IT leadership role within a domain-driven tech organisation.
• Strong knowledge of software development best practices and AI-driven engineering approaches.
• Track record of strategic planning and execution within large-scale tech environments.
• Hands-on, pragmatic leader with strong decision-making and problem-solving skills.
• Excellent communicator with the ability to inspire cross-functional teams.
• Ideally, a BSc/BA in Computer Science, Engineering, or a related field.
What You’ll Bring to the Team
• A strategic thinker who thrives in complexity.
• An entrepreneurial mindset with a drive for innovation.
• A collaborative leader who inspires ownership and high performance.
• A results-oriented professional with a passion for excellence.
Why Join Edenred PayTech?
At Edenred PayTech, we power some of the most innovative payment solutions in the world. Our people are our most valuable asset—and we are committed to cultivating a workplace that champions diversity, creativity, and growth. You’ll be part of a culture that values strategic thinking, continuous improvement, and the freedom to lead impactful work.
Take a step forward and let Edenred surprise you.
Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world.
We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment.
Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.
Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.
We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.
We at Edenred Paytech are looking for an experienced Postgres DBA to join our in-house database team to support our database estate and help energise our Cloud Adoption journey.
The ideal candidate will have a proven track record of designing, implementing and supporting Postgres and Oracle Database solutions and will have experience of migrating high performance, mission critical Oracle Database workloads to Aurora Postgres. We are looking for an individual who enjoys a fast pace, can prioritise workload and can work under their own initiative.
This is a great opportunity for the successful candidate to progress their existing skills to a cloud-first organisation working with cutting edge technologies.
The role requires hands-on technical expertise and strong collaboration with developers, architects, and DevOps teams to ensure our data infrastructure aligns with business needs and industry standards.
Your Responsibilities
Your profile
Essential
Hands-on experience as a PostgreSQL and Oracle DBA in production environments.Significant experience of migrating database workloads to Postgres from Oracle.Deep understanding of PostgreSQL architecture, including replication, clustering and indexing strategies, and a strong understanding of Postgres' vacuum/MVCC process.Proven experience with query optimization and database performance tuning.Hands-on experience with AWS services such as EC2, S3, VPC, and IAM.Solid understanding of database security principles and compliance frameworksExperience implementing robust backup and recovery strategies.Desirable
Proficiency with infrastructure automation tools like Terraform or CloudFormation.Familiarity with monitoring tools such as CloudWatch, Datadog, or similar.Experience of database replication tooling such as AWS DMS and Goldengate.Experience of collaborating with DevOps teams to integrate databases into CI/CD pipelines and infrastructure-as-code (IaC) frameworks like Terraform.