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Edenred
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  • Shift & Incident Lead  

    - Swindon
    Take a step forward and let Edenred surprise you.Every day, we deliver... Read More
    Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.Shift Lead – Service OperationsEdenred PayTech – Swindon, HybridSalary - £43,200 * (inclusive of shift allowance) + BonusAt Edenred PayTech, we power the technology behind seamless payments, trusted financial services, and always‑on digital experiences. Our platforms support millions of users globally — and keeping them stable, resilient, and high‑performing is critical to our success.We’re now looking for a Shift Lead – Service Operations to help us deliver exceptional service availability in a fast‑paced, follow‑the‑sun operational environment. This is a key role at the heart of our 24/7 service model, ensuring incidents are managed effectively, SLAs are protected, and our clients receive the high‑quality service they expect from Edenred PayTech.Your Impact:Lead shift operations, ensuring incidents, requests, and changes are prioritised and managed effectivelyCoordinate Major Incidents, driving swift service restoration and clear communication throughoutManage and triage Jira Service Management tickets (CSD, CM, Incident), ensuring accurate updates and SLA complianceMaintain ticket quality, monitor queues, and handle escalations with professionalismSupport Change, Release, and platform activities, including upgrades and planned workDeliver structured, high‑quality shift handovers to global teamsIdentify risks and opportunities, contributing to continuous improvement across Service OperationsWhat excellent Looks Like:Consistent SLA achievementStable, reliable platform performanceEffective Major Incident coordinationClear, timely, and confident communicationStrong client satisfaction and trustWhat You Bring:Experience in IT Service Operations or a similar shift‑based leadership roleStrong incident management capability and structured problem‑solving skillsHands‑on experience with:Jira Service Management (CSD/CM/Incident)AppDynamics or DynatraceCitrixSQL (queries)Unix/Linux fundamentalsConfluenceAbility to communicate confidently with both technical and non‑technical audiencesDegree or equivalent technical experienceWho You Are:You thrive in high‑pressure environments and bring calm, structure, and clarity when it matters most. You’re client‑focused, proactive, and collaborative — someone who takes ownership, spots opportunities to improve, and leads by example.Your Growth at Edenred PayTechWe believe in developing our people. This role offers clear progression pathways into:Shift & Incident ManagementService Operations ManagementMajor Incident ManagementService Reliability or Platform EngineeringWhat you will get:25 days annual leave plus Bank HolidaysHybrid working environment with a 3 days per week in the officeIncome protectionLife insurance (4x salary)Wellbeing Employee Assistance Program (extended access to family members)Employee discount shopping platformDigital learning platformComplimentary fruit and other ‘in office’ snacks & refreshmentsVolunteering programmeSocial eventsPension Scheme – employer 6% with minimum employee contribution 3%Discretionary bonus scheme based on company and personal performanceHoliday trading scheme (buy or sell up to 5 days)Medical & international travel cover (leisure and action sports)Employee referral bonus schemeSeason ticket loanCycle to Work schemeDiversity:Edenred PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local law Read Less
  • Internal Project Manager  

    - Swindon
    Take a step forward and let Edenred surprise you.Every day, we deliver... Read More
    Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.Project Manager – Internal ProjectsEdenred PayTech | Swindon / London / HybridAre you an experienced Project Manager passionate about delivering high-impact initiatives within a dynamic, fast-paced environment? Edenred PayTech is seeking a driven Project Manager to join our Internal Projects team - a central function shaping and executing critical projects across Finance, Compliance, Legal, and Product.In this role, you will lead complex, high-value projects from inception to delivery, partnering with diverse stakeholders to drive strategic business objectives and ensure quality and customer satisfaction are at the core of every outcome.What You’ll DoOwn end-to-end delivery of new requirements across technical, legal, compliance, risk, and financial domains - guiding projects through acceptance, rollout, and ongoing support.Plan, schedule, and monitor project activities, including resource management and budgeting.Establish and maintain robust governance frameworks with clear controls, documentation, and reporting mechanisms.Proactively identify, escalate, and resolve risks, issues, and blockers to keep projects on track.Lead cross-functional teams, collaborating seamlessly with internal departments and external partners to ensure successful delivery.Communicate clearly and confidently with stakeholders at all levels—managing expectations, aligning priorities, and resolving conflict as needed.Produce timely, accurate project status updates and governance deliverables.Manage scope changes and change requests effectively, minimizing disruption.Drive continuous improvement by sharing best practices and refining project methodologies with PM peers.Influence and enhance project standards, templates, and tools; mentor junior PMs and peers.Champion the evolution of Edenred’s project management methodologies, embedding industry best practices throughout the organization.What We’re Looking ForProven success managing full-lifecycle projects with strong project management expertise.Experience working with Agile and hybrid/hybrid methodologies.Exceptional communication, interpersonal, presentation, analytical, and problem-solving skills.Ability to distill complex issues and communicate clearly to diverse audiences.Comfortable engaging and influencing senior stakeholders and managing their expectations.Self-motivated and able to thrive independently in a fast-paced, technical environment.Effective multitasker who can balance multiple projects and competing priorities.Strong leadership skills with the ability to motivate and influence teams toward successful delivery.Positive, resilient, and solutions-focused mindset, adaptable to change.Nice to HaveExperience with payment products or financial services.Professional certifications such as PMP, Prince2, PROSCI, or MoR.Proficiency with JIRA and other project management tools.Experience mentoring and coaching project managers or team members.Why Edenred PayTech?Join a collaborative and ambitious team where your contributions make a difference. At Edenred PayTech, we empower you to innovate, grow, and continuously improve, working on projects that shape the future of our products, people, and customers. With a supportive culture and investment in your development, you’ll have the space to lead, influence, and thrive. Read Less
  • Data Analyst  

    - Swindon
    Take a step forward and let Edenred surprise you.Every day, we deliver... Read More
    Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.Data Analyst Edenred PayTechHybrid – Swindon, Wiltshire or Paddington, LondonUp to £65,000 + 10% Annual Bonus & BenefitsObjective of the Function/ role The Data Analyst will work collaboratively with business stakeholders, subject matter experts (SMEs), engineering, and product teams to address data-related challenges and deliver tangible business value. Key responsibilities include:Engaging with stakeholders, clients, and internal departments to gather and articulate business requirements from a data perspective.Creating timely and insightful dashboards and reports to visualize data effectively.Conducting exploratory data analyses to uncover trends, patterns, and actionable insights.Participating in data quality assurance processes to uphold data accuracy and integrity.Staying informed about industry trends and best practices in data analysis and visualization.Accountable toSenior Product ManagerExperience & Knowledge  A qualification in Data Science, Statistics, Mathematics, Computer Science, or a related field is highly advantageous.A strong understanding of data analysis concepts and methodologies.A minimum of 2 years of experience using Microsoft Power BI.Familiarity with Amazon Quick Sight is a plus.At least 2 years of experience in SQL development.Key Working relationships Internal/External Muti-disciplined Product domain teamsStakeholdersInternal and external end-usersThird-party partnersKey Result Areas Deliver analyses and reports that meet the broader business needs, facilitating new product features and showcasing value delivered.Ensure that deliverables are operationally supportable, secure, and scalable.Drive continuous improvement initiatives across product domains to resolve business data challenges.Key Tasks Serve as the primary point of contact for data analysis within the product team.Collaborate with cross-functional product domain teams to:Capture and document data analysis requirements.Create, manage, and deliver business intelligence reporting and dashboarding solutions using Microsoft Power BI.Develop an in-depth understanding of Paytech's data by conducting comprehensive analyses, validating or challenging existing assumptions, and generating new insights.Support colleagues in achieving company objectives while fostering a positive collaborative environment.Ensure that deliverables are operationally viable, secure, and scalable.Drive ongoing enhancements within product domains and effectively address data-related challenges.Core skills & behaviours Analytical mindset with the capacity to evaluate business cases and deliver impactful insights and recommendations.Proficiency in Microsoft Power BI is essential; familiarity with other data visualization tools such as Amazon Quick Sight is beneficial.Strong SQL knowledge.Ability to manage multiple requests and parallel workstreams efficiently.Eagerness to learn and develop skills in data analysis.Excellent organizational skills with the ability to prioritize tasks effectively.Capable of working independently while adhering to set objectives and exercising autonomy.Highly organized, with experience in an agile working environment.Strong attention to detail, with the ability to convey information concisely.Proactive problem-solving approach and a willingness to take the initiative.Comfortable serving as a liaison between technical and business teams.Awareness of data protection and consumer regulations.Experience in card/banking payments is advantageous.Additional Information Paytech currently operates a hybrid working model between home and office working. Paytech have offices in London, Swindon, Brussels, Bucharest and Mexico City. The role may occasionally require travel between offices in the UK, Europe (potentially 1-3 days), International travel may exceptionally be required, (3-5 days in duration) What you will get:25 days annual leave plus Bank HolidaysHybrid working environment (min. 3 days per week in the office)Pension Scheme – employer 6% with minimum employee contribution 3%Medical & international travel cover (leisure and action sports)Income protectionLife insurance (4x salary)Wellbeing Employee Assistance Program (extended access to family members)Holiday trading schemeSeason ticket loanCycle to Work schemeEmployee discount shopping platformEmployee referral bonus schemeDigital learning platformComplimentary fruit and other ‘in office’ snacks & refreshmentsVolunteering programmeSocial eventsWhy Edenred PayTech?
    We are a subsidiary of the Edenred group and leaders in prepaid solutions including banking, virtual cards, debit, credit, and prepaid processing.As an Edenred PayTech employee you will get the support and structure that you need to enjoy your work and develop your career while doing what you love and making a difference in a fast-paced and innovative business.Diversity:Edenred UK and PayTech are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee based on age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information, or any other basis prohibited by applicable country or local laws. Read Less
  • Frontline Technical Support Engineer  

    - Swindon
    Take a step forward and let Edenred surprise you.Every day, we deliver... Read More
    Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.Frontline Technical Support Engineer (Shifts)
    Location: Swindon, Wiltshire
    Team: Service Operations
    Schedule: Shift patterns
    Salary: From £27,000 + 20% Shift Allowance + 5% Annual Bonus (£32,500 OTE)

    Be the heartbeat of IT operations.
    Join a high-impact team where your decisions matter and every minute counts. As a Frontline Technical Support Engineer, you'll be the first responder when systems blink, alerts fire, or incidents arise. Whether you're diving into logs, restoring services, or preventing outages before they happen - you're not just supporting tech, you're keeping businesses running.

    What you’ll doTake immediate action on system alerts and support tickets to minimise downtimeImplement system changes safely within strict change controlsLead or support Major Incident Management - including incident coordination and commsInvestigate root causes, spot trends, and recommend service improvementsKeep accurate records and audit trails using ticketing toolsProactively monitor system health and performanceShare knowledge and help upskill your team

    What you’ll bring
    Must-haves:A problem-solver's mindset with a strong sense of ownershipProficiency in SQL (complex queries) and/or Unix (command-line competence)Strong communication and client relationship skillsFluent in English with solid Microsoft Office skillsNice-to-haves:Experience with tools like AppDynamics, Jira, Confluence, OpsGenie, CitrixA degree in Computer Science or a related fieldYou’ll thrive if you are...Methodical and detail-drivenCalm and adaptable under pressureA clear communicator and team collaboratorNaturally curious and proactive in preventing issuesWhy Edenred PayTech?25 days holiday & opportunities for hybrid workingIncome protection, life insurance, and 6% employer pension contributionAnnual bonus, gym allowance, and comprehensive travel coverAccess to digital learning, volunteering days, and social eventsEmployee discounts and robust wellbeing supportAbout Edenred PayTech
    A subsidiary of the Edenred Group, Edenred PayTech is a Mastercard Principal Member and FCA-regulated e-money institution. We power payment services for big names like Monese, Tide, Sainsbury’s, and TUI - supporting the future of fintech, retail, and corporate benefits. Read Less
  • Strategic Delivery Project Manager  

    - Swindon
    Take a step forward and let Edenred surprise you.Every day, we deliver... Read More
    Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.Strategic Delivery Project ManagerLocation:Swindon / LondonDepartment:PayTech-Market Success Contract:Full-time, Monday to FridayAbout Edenred PayTechEdenred PayTech is a leader in innovative payment solutions, helping businesses and clients navigate the evolving financial landscape. Our Market Success team is at the forefront of delivering strategic programmes and new market initiatives. We are seeking aStrategic Delivery Project Managerto join our Strategic Programmes Delivery Squad, ensuring the successful implementation of high-impact projects across international markets.The RoleAs a Strategic Delivery Project Manager, you will be responsible for the end-to-end delivery of complex programmes, ensuring they are executed on time, within scope, and to the highest quality standards. This role requires strong leadership, stakeholder management, and the ability to coordinate multiple work streams across technical, compliance, financial, and client-facing domains.Key ResponsibilitiesLead the delivery of strategic projects such as new payment scheme integrations, product launches, and large-scale client migrations.Define project scope, initiate and mobilize resources, and oversee delivery through to operational readiness.Manage several parallel work streams across IT, compliance, legal, finance, and international client teams.Monitor progress, identify risks, and drive issue resolution and escalation management.Provide accurate planning, effort estimations, and status reporting to internal stakeholders and clients.Introduce changes to client programmes while minimizing disruption to existing services.Negotiate amendments to client objectives, balancing immediate needs with phased delivery.Support continuous improvement initiatives in processes and tools.Promote Edenred PayTech services and solutions to clients and partners.What We’re Looking ForMinimum 5 years’ project management experience, ideally in payments or strategic programmes.Proven track record of managing projects through the full lifecycle.Strong knowledge of project management methodologies, tools, and best practices.Experience working in agile and fast-paced environments.Excellent communication and presentation skills, with the ability to simplify complex issues.Confidence in managing senior stakeholders, international clients, and third parties.Ability to run workshops and present ideas effectively.Strong organizational skills with the ability to multitask across multiple projects.Fluent English (French, Spanish, Portuguese, German, or Italian is a plus).University/Master’sdegree; PM qualifications preferred.Highly organized, proactive, anddelivery-focused.Resilient and adaptable, with a positive and determined outlook.Strong problem-solving skills and ability to make decisions autonomously.Skilled at influencing and motivating others to achieve delivery objectives.Why Join UsAt Edenred PayTech, you’ll be part of a collaborative and international environment where innovation and delivery excellence are valued. You’ll gain exposure to strategic projects that shape the future of payments, working with diverse teams and clients across multiple markets. This is a role where your expertise will directly contribute to the company’s success and growth. Read Less
  • QA Lead  

    - Swindon
    Take a step forward and let Edenred surprise you.Every day, we deliver... Read More
    Take a step forward and let Edenred surprise you.Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there are hundred ways for you to grow. With us, you will expand your skills in a multicultural, challenging, and dynamic environment. Dare to join Edenred and get ready to thrive in a global company that will offer you endless opportunities.Edenred is all about meritocracy. You come as you are, and you contribute. Indeed, the Edenred Group recognizes, recruits and develops all talents and singularities.We are committed to preventing all forms of discrimination and to providing all our candidates with equal opportunities regardless of their gender and gender expression, disability, origin, religious belief and sexual orientation or any other criteria.Quality Assurance LeadEdenred PayTechHybrid (London / Swindon)At Edenred PayTech, we power the payments that move people and businesses every day. As a globalemoneyinstitution processing over €100bn annually across 30+ countries, we are the engine behindEdenred’smost innovative solutions across Benefits, Fleet & Mobility, and Payments.We are now looking for aQuality Assurance Lead who will elevate our testing capability, champion best practice, and ensure we continue delivering secure, reliable,highperformingproducts at scale.Your MissionAs our Quality Assurance Lead, you will own the QA strategyendtoend.You’lldefine robust testing processes, drive continuous improvement, and ensure that every release meets thehigh standardsexpected of a globalpaymentsleader.You’llcollaborate across engineering, product, compliance, and operations becoming the voice of quality throughout the delivery lifecycle.This is a role for someone who thrives on curiosity, challenges assumptions, and askstheallimportantquestion:WhatYou’llDo:Build and implement comprehensive testing processes, including fullendtoendand exploratory testing.Partner with internal and external stakeholders to ensure clarity, alignment, and shared ownership of quality.Develop and embed QA best practices across teams.Support the definition of functional and nonfunctional testing requirements.Maintain and optimise test environments to ensure reliability.Produce clear, detailed test reports for stakeholders.Take full accountability for test activities throughout the lifecycle.Communicate testing outcomes with clarity, confidence, and impact.What You BringProven experience in test management within microservices anddatadrivenenvironments.Strong background in functional and nonfunctional testing.Handson experience with:Leading QA teamsTest development, performance monitoring, reportingJava (Cucumber), Python (Spark)REST and Playwright frameworksKnowledge of cloud technologies (AWS), APIs,eventdrivenarchitectures, and databases.AWS/Azure cloud servicesLowlatency,highthroughputsystemsLargescale databasesDeployment pipelinesJira & ConfluenceDockerGit, MavenWhoYou’llWork With :Engineering Domains - drivecrossfunctionalqualityProduct - Ensure clear requirements and shared expectations Service Operations - Support smooth transitions into production Compliance (EU & UK)ensure regulatory alignmentYou’llalso collaborate with external partners and vendors whererequired.What Success Looks LikeSeamless integration across teamsEffective, scalable test strategiesContinuous improvement of QA processesClear communication of testing outcomesHighperforming, stable test environments Read Less

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