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  • Business Co-Ordinator - EOE Learning & Improvement Networks  

    East and North Hertfordshire NHS Trust
    - Cambridge
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    Job overview We are currently recruiting a proactive Business Co-... Read More
    Job overview We are currently recruiting a proactive Business Co-Ordinator to join our Regional Learning & Improvement Networks team. In this role, you will contribute to establishing and maintaining learning networks that foster knowledge sharing and drive improvements across Elective, UEC and Mental Health Care Services. As a Business Co-Ordinator, you will be an integral part of a dynamic team, overseeing the coordination of all business management and operational activities related to the Regional Learning & Improvement Networks programme. You will have experience in project management and supporting change initiatives. You should be skilled at analysing and interpreting information, anticipating and assessing potential issues, and recommending effective solutions. Strong communication skills are vital, especially the ability to convey complex information persuasively and influence stakeholders. You should be adept at building and nurturing key relationships. Experience in planning and managing both virtual and in-person events is also required. You will be expected to work on-site at least two days per week and be available to start within four weeks of receiving a conditional offer, if selected. Please note that this vacancy may close early if we reach our application limit, so we encourage you to submit your application as soon as possible. Main duties of the job You will support the improvement manager to ensure that the portfolio of tasks and projects is planned, managed, and delivered effectively. Additionally, you will be responsible for managing all purchase orders, invoicing, and coordinating with NHSE financial management systems, venue booking agents, and booking portals. You will also develop and manage all stakeholder communications. Supporting the improvement manager, you will assist in planning up to six face-to-face and six virtual events per year, including booking and managing venues, setting up webinars, coordinating agendas, managing booking portals, and handling all related communications. On the day of each event, you will ensure attendance to support coordination and management. You will also be responsible for the day-to-day oversight and management of a digital platform for clinicians and operational teams to collaborate on solutions to shared challenges Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We are working in partnership with East of England Learning & Improvement Networks who are part of the NHSE Clinical & Operational Excellence Programme which was established in September 2024. The Networks have been designed for operational and clinical leaders working in Elective Care, Urgent and Emergency Care and Mental Health and incorporate those working in primary and community care and the ambulance service. The LINs provide an enabling infrastructure that facilitates collaboration and the sharing of best practice between peers using an improvement approach. The primary aim of the Networks is to support and accelerate those improvement initiatives that are producing demonstrable improvement in patient flow. Key activities include online networks, face-to-face learning events, and the integration of data-driven insights using comparative data for improvement. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications Essential criteria Educated to degree level in business management or equivalent level of experience of working at a similar level in the NHS Project management qualification Significant experience in project management and supporting change management processes Event planning and management experience Skills Essential criteria Clear communicator with excellent writing, report writing and presentation skills; capable of constructing and delivering clear ideas and concepts concisely and accurately for diverse audiences Evidence of success in effective project and programme management Evidence of success in effective project and programme management. Skills for communication on complex matters and difficult situations, requiring persuasion and influence Skills for nurturing key relationships and maintaining networks Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues Problem solving skills and ability to respond to sudden unexpected demands. Strategic thinking – ability to anticipate Attention to detail combined with the ability to extract key messages from complex analysis. Knowledge Essential criteria Specialist knowledge in a relevant subject to post graduate level Experience and understanding of evaluating and measuring the performance of health services. Comprehensive knowledge of project management and/or health information systems development. Workforce development knowledge and experience. Working knowledge of Microsoft Project Previous experience in similar role in public sector. Read Less
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  • Nurse Team Leader - Renal Harlow  

    East and North Hertfordshire NHS Trust
    - Harlow
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    Job overview We are recruiting for a Nurse Team Leader - Renal Ha... Read More
    Job overview We are recruiting for a Nurse Team Leader - Renal Harlow who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Harlow renal unit was opened in August 2013 enabling renal patients living in and around this area to have their treatment in their hometown. The renal unit is under the East & North Hertfordshire NHS Trust but situated in Princess Alexandra Hospital, Harlow. We are looking for an experienced renal nurse to join us with an experienced renal team who has extensive experience in developing workforce to manage renal units. The Harlow Satellite unit is providing an environment with state-of-the-art IT systems and equipment. Post holders will be trained in the delivery of high-quality patient care in a dialysis setting. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job You will work as an integral part of the multidisciplinary management-clinical team in renal. You will demonstrate expertise and leadership in the delivery of care to patients requiring Renal Replacement Therapy (RRT) in the form of haemodialysis. Promote high standards of professional practice and high quality of care, delivery within Trust and department policies, protocols and guidelines. Demonstrate expert clinical skills with specialised knowledge in caring for renal patients. Deputise for the Senior Sister / Charge Nurse in their absence with regard to the operational management of clinical service delivery at unit level. Provide clinical and managerial leadership to nursing and support staff. Working for our organisation At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role. Person specification Qualifications / Training Essential criteria First level nurse on Part 1 of the NMC register, educated to diploma level. Relevant clinical post-registration education to include a recognised renal course and mentorship qualification Evidence of ongoing professional development and commitment to lifelong learning. Evidence of leadership training / development. Relevant health care related degree Previous Experience Essential criteria Significant experience caring for patients requiring renal nursing. Desirable criteria Involvement in audit / research and willingness to present findings at meetings and conferences. Advanced skills in quality assurance of patient dialysis treatment. Skills Essential criteria Ability to communicate effectively – excellent written and verbal communication skills. Evidence of leadership and motivational skills, ability to lead and motivate a team Demonstrates a flexible approach, able to react to the changing needs of the department. Ability to use negotiating skills in a positive manner to influence change within the department. Ability to liaise and work with the multidisciplinary team, making recommendations to enhance the smooth running and management of the unit. Desirable criteria Representing Senior Sister / Charge Nurse in their absence. Understanding of scheduling and capacity. Ability to manage self and others in delivery of own work and related clinical outcomes to meet department expectations. Knowledge Essential criteria Has an understanding of managing a busy dialysis unit. Awareness of current developments in pre and post registration nursing Understanding of risk management, health and safety and other clinical governance issues. Knowledge of local and national health care initiatives / innovation to improve patient care, experience and safety. Desirable criteria Computer literate - relevant to renal department. Understanding of expenditure and budget management. Other Requirements Essential criteria Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff Role model our Trust values every day Read Less
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  • Clinical Rotational Oncology Pharmacist  

    East and North Hertfordshire NHS Trust
    - Northwood
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    Job overview We are recruiting for a Clinical Rotational Oncology... Read More
    Job overview We are recruiting for a Clinical Rotational Oncology Pharmacist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. This role is a challenging and rewarding opportunity for a pharmacist who is looking to develop their hospital pharmacy and oncology knowledge in a wide range of cancer treatments including clinical trials at Mount Vernon Cancer Centre, Previous experience of working in a hospital or community pharmacy and any previous experience in oncology would be desirable. Pre-registration trainees are also welcome to apply for this role. You will be expected to work closely with nursing and medical staff and with patients. You will be supported by a team of oncology pharmacists, to deliver pharmaceutical services to patients on day case units and wards. This role will include Late Duty, Bank holidays and Emergency Duty Commitment. In addition, you will receive a High-Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,552 and a maximum payment of £5,735 per annum pro rata. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The successful candidate will ensure that prescriptions are screened clinically to promote the rational use of drug therapy and evaluation of the appropriateness of the regimen selected. You will act as a clinic, ward and day-case unit oncology pharmacist providing pharmaceutical care to cancer patients on a rotational basis The post holder will provide highly specialised advice concerning the pharmaceutical care of cancer patients as appropriate, to patients, relatives and other health professional colleagues including senior consultant medical staff. You will support core services at MVCC pharmacy which include clinical screen, dispense and check prescriptions and requisition inpatient requests, dose banding systemic anti-cancer therapies, controlled drugs, clinical trial prescription and TTAs. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation, and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees.  This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future. We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers. Person specification Qualifications / Training Essential criteria Masters Degree MPharm (or equivalent) Competency assessed and examined professional registration, GPhC Mandatory CPD to maintain fitness to practice Desirable criteria MSc/ Diploma Pharmacy Practice or equivalent Previous Experience Essential criteria Experience in pharmacy, hospital or community Training staff Experience using JAC computer system Good clinical and pharmaceutical knowledge relating to promotion of high quality, effective and cost-effective use of medicines Desirable criteria Experience in Hospital Pharmacy services Oncology pharmacy experience Skills Essential criteria Proven presentation skills Good team player Demonstrates good use of initiative and self-motivation Good command of both written and spoken English language Able to deal with frequent interruptions, stressful situations or changing priorities whilst completing planned workload Good organisational, time management and workload prioritisation skills Good team working and inter personal skills Able to work under pressure Problem solving and risk assessment Accurate and precise attention to detail Ability to work independently Flexible approach to workload Demonstrates good use of initiative and self-motivation Adaptable to change Able to work to set procedures Able to clearly and accurately complete routine documentation Knowledge Essential criteria Proficient IT skills Ability to utilise Outlook, Word, Excel and PowerPoint to support routine work activity Desirable criteria Valid level 2c Oncology SACT accreditation in the BOPA SACT passport. Other Requirements Essential criteria Role model our Trust values every day Understanding of, and commitment to, equality, diversity and inclusion Read Less
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  • Learning and Development Systems Administrator  

    East and North Hertfordshire NHS Trust
    - Stevenage
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    Job overview We are recruiting for a Learning and Development Sys... Read More
    Job overview We are recruiting for a Learning and Development Systems Administrator who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients In this vital role, you will support the Learning and Development (L&D) team by managing a range of administrative tasks essential to achieving team goals. You will help us ensure that we attract, develop, and retain the best talent, align with our organisational objectives, and ultimately, work together to achieve excellent outcomes for our patients. What We’re Looking For: Someone who can work independently while also contributing effectively as part of a team. A proactive individual who can follow established policies, procedures, and protocols with confidence. Strong organisational and communication skills, with attention to detail and a learner-focused mindset. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The Learning and Development Systems Administrator will provide day-to-day administrative support to the Learning and Development team. Manage and respond to queries in the team’s generic inboxes (Learning and Development and Grow Together). Act as the first point of contact for internal and external enquiries, offering information and signposting where necessary. Schedule and manage training sessions via the ENH Academy platform – including communicating with learners, recording attendance, issuing feedback forms and certificates, and maintaining updated course listings. Coordinate bookings for both internal and external venues for face-to-face training delivery. Maintain an up-to-date contact list of all training leads to ensure broad promotion of learning opportunities, with a focus on clinical colleagues. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications / Training Essential criteria GCSE English or equivalent Desirable criteria Any additional training relevant to role Previous Experience Essential criteria Proven track record of facilitating group and one-to-one presentations and discussions on a specified topic Proven digital usage capability Experience in creating presentations from large volumes of data Experience and track record of developing effective relationships with own team, across the Trust and externally Accurate record keeping - logical, accessible records Skills Essential criteria Digital competence - use of Excel, Word, Powerpoint and understanding of AI usage Communications skills - ability to influence and effectively communicate (verbally and in writing) with a wide range of internal and external stakeholders Minute taking – accurate and prompt distribution Desirable criteria Managing priorities – effective time management in supporting the team and oversight responsibility of updating the L & D portfolio on our LMS Data presentation – managing L & D course activities, organizing large volumes of data for team reports Knowledge Essential criteria Digital literacy - Excel, Word, Powerpoint, AI Other Requirements Essential criteria Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Read Less
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  • Credit Controller-Finance  

    East and North Hertfordshire NHS Trust
    - Stevenage
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    Job overview We are recruiting for a Credit Controller who shares... Read More
    Job overview We are recruiting for a Credit Controller who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. An exciting opportunity has arisen for an enthusiastic and professional individual to join our awarding winning Finance team. The successful candidate will be responsible for handling the Trust’s debt in conjunction with NHS Shared Business Services and be the key member of the Transaction Team in respect of Receivables. They will also be responsible for the Lister Cash Office including line management of the cashiers. The post holder will have excellent interpersonal and communication skills and be confident in the use of Microsoft products (particularly Excel) to a high standard. Attention to detail and the ability to work under pressure are key to this role. The ability to manage one’s own workload and that of the Cashiers. Support for continuing study would be available to the right candidate. Our Finance Team has achieved Level 2 accreditation and is actively working towards Level 3, so we are committed to supporting our staff in their professional development. The Finance Team is based in Avnet House, Stevenage. Team members typically work from home on two or three days per week, with Tuesday being a day when everyone from Financial Accounts attends the office. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job Assisting the Transaction Team Manager in all matters relating to the recovery of Sales Income from both NHS and Non-NHS organisations, Health Insurance Companies, Individuals and other miscellaneous entities Working closely with Shared Business Services (SBS) who are the Trust’s out-sourced Sales Invoicing/Debt Management Contractor whose offices are in Leeds (Invoicing & Receipting) & Bristol (Debt Management). Chasing debt personally in conjunction with SBS and adding notes onto SBS system. Providing support to the Trust’s Sales Invoicing staff based in various Departments in the Lister, QEII and Mount Vernon Undertake routine System Maintenance functions relating to the “Accounts Receivable” ledger. Resolving ad-hoc queries raised either internally or externally relating to Accounts Receivable.

    Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications / Training Essential criteria Studying towards CCAB/CIMA qualification, have equivalent experience in a degree in a relevant subject, or relevant work experience Desirable criteria Attained CCAB/CIMA qualification, or have equivalent experience in a degree in a relevant subject Previous Experience Essential criteria Significant experience in all aspects of using financial ledger systems particularly in respect of Accounts Receivable Experience of dealing with customers, both in writing and by telephone Experience of working within a credit control environment Desirable criteria Significant experience in all aspects of NHS Shared Business Services Oracle system particularly in respect of Accounts Receivable Experience in an NHS financial environment Skills Essential criteria Excellent communication skills, both written and oral Experienced user of computer applications. Have an advanced understanding of spreadsheets, computerised ledger systems and email packages Confidently make decisions in response to customer enquiries Able to work as a member of a team and to perform effectively under pressure to meet deadlines Able to confidently advise other users when offering/responding to requests for support or guidance in matters relating to the Accounts Receivable matters Able to build good working relationships with both Internal/External staff and Customers. Knowledge Essential criteria A good working knowledge of :- - Sales ledger function - Debt Management, and - Cash Allocation All-round knowledge of financial and accounting procedures, legislation and NHS reporting and accounting requirements General knowledge of VAT legislation as it affects the NHS Desirable criteria Extensive knowledge of large financial systems Knowledge of the Trust’s Standing Orders and Standing Financial Instructions Other Requirements Essential criteria Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff Role model our Trust values every day To be flexible and adaptable to work requirements and changing priorities Ability to manage relationship with NHS Shared Business Service on matters relating to debt collection Read Less
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  • Senior Diabetic Eye Screener/Grader-Ophthalmnology  

    East and North Hertfordshire NHS Trust
    - Hertford
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    Job overview We are recruiting for a Screener/Grader who shares o... Read More
    Job overview We are recruiting for a Screener/Grader who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. The post holder will work within the Herts and West Essex Diabetic Eye Screening Programme to deliver diabetic eye screening for patients in the Herts and West Essex area to the highest standards of quality and care. This is an opportunity for an experienced and skilled screener/grader to work within the East & North Hertfordshire retinal screening team, providing a high-quality comprehensive screening service to patients with diabetes in the area. The role includes occasional weekend working and participation in late clinics. In addition, you will receive a High-Cost Area Supplement of 5% of your basic salary, subject to a minimum payment of £1,258 and a maximum payment of £2,121 per annum pro rata. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The post holder will undertake Referral Outcome Grading (ROG) when required and to feedback to the team at the regular MDT meetings. You will also undertake the monthly EQA grading test (TaT) and participate in the ongoing internal quality assurance of grading standards. You may train and mentor new screening recruits in all aspects of screening/grading, providing regular 1:1 feedback. Additionally, you'll be involved in the ongoing audit activities of the screening team. The successful candidate will monitor the grading queues to ensure grading is completed and results are notified according to programme standards. You will assist the Team leader with appraisals of the screening team on a six-monthly interview. To work autonomously with minimal direction from the clinical management. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.  Person specification Qualifications / Training Essential criteria Health Screener Diploma in Diabetic eye screening Good level of education Desirable criteria Further education Previous Experience Essential criteria Extensive grading experience at Primary, Secondary, arbitration and Referral outcome grading. Keep accurate and complete records consistent with legislation, policy and procedures Excellent customer service skills Significant experience in secondary grading Understanding of NHS Screening procedures Skills Essential criteria Experience of undertaking audit and research Ability to recognise common non-DR related eye conditions and refer appropriately Ability in taking responsibility for diagnosis from examining images and communication to patients and medical personal in a sensitive but straightforward manner Desirable criteria OCT capture and interpretation Knowledge Essential criteria Excellent understanding of diabetic eye screening Other Requirements Essential criteria Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff Flexible and able to work using Initiative Ability to remain calm and personable in periods of tension Ability to easily travel between sites Role model our Trust values every day Read Less
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  • Ward Clerk/Receptionist - Ambulatory Care QEII  

    East and North Hertfordshire NHS Trust
    - Welwyn Garden City
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    Job overview We are recruiting for a Ward Clerk/Receptionist who... Read More
    Job overview We are recruiting for a Ward Clerk/Receptionist who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. You will be responsible for providing a patient orientated reception service and clerical support to the clinical team in the Ambulatory Care department. You will be expected to be computer literate and any previous reception duties would be an advantage. If you have experience of using Lorenzo and ifit this would be very much desirable although full training will be provided to successful candidates on induction. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The post holder will meet and greet patients and visitors to the department, booking the patients into the department on the Trust's patient system. Answer telephone calls dealing with queries in a polite and professional manner, escalating any issues to a senior member of the team when required. Requesting and filing medical records and working collaboratively with the team to ensure the smooth running of the department. Working for our organisation At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda. We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know. We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role Person specification Qualifications/Training Essential criteria General education GCSE Level or equivalent (Grade A-C) IT Skills Desirable criteria Computer literacy Previous Experience Essential criteria Customer / Patient Care Relevant clerical or admin background Desirable criteria Working in a Health Care Setting Working within a multi-disciplinary team Skills Essential criteria Motivation and initiative to work alone, and within a team Excellent written & verbal communication skills Organisational skills, managing a demanding work load, prioritising tasks Accuracy and Attention to Detail Evidence of problem solving and resolving issues as they arise Confidentiality / data protection Knowledge Essential criteria Experience in dealing with patients/customers Knowledge of Microsoft Office Systems Desirable criteria Knowledge of NHS national targets and key performance indicators Other Requirements Essential criteria Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Willingness to train and be trained Committed to personal/professional development Read Less
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  • Senior Clinical Fellow in Paediatrics  

    East and North Hertfordshire NHS Trust
    - Stevenage
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    Job overview The appointee will join the Paediatric team at middl... Read More
    Job overview The appointee will join the Paediatric team at middle grade level, rotating between General Paediatrics and Neonates. The appointee will take part in outpatient clinics under the supervision of the consultant team and supervise the work of the junior trainees. Working patterns and timetables will be equivalent to those expected of the training grade registrars. This includes normal day work, weekends and nights. Main duties of the job • Managing paediatric patients throughout their hospital stay • Delivering care to Newborns in the Neonatal Services • Delivering care to the NICU/SCBU, labour ward & post-natal • Assessment of referred babies • The review of all babies as needed • Supervising Foundation doctors • Review of protocols as part of the team • The appointee will be expected to work flexible across the service as required, as and when service needs change • To take part in outpatient clinics under the supervision of the Consultant Paediatricians • To participate in the department’s teaching, audit and educational activities Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities In the paragraphs above you have read an overview about the role we would like to offer and general information about main duties of the post holder. Please see attached – job description which describes in full details the duties, responsibilities and reporting relationships of the advertising role. Person specification Qualifications Essential criteria Hold a current licence to practice from the General Medical Council Advanced Paediatric Life Support Certificate or equivalent MRCPCH (Member of Royal college of Paediatrics and Child Health) Knowledge Essential criteria Experience of audit Experience Essential criteria Experience of working in paediatrics and neonates atleast for 3 years Competencies equivalent to completion of ST3 (Registrar) in Paediatrics Recognition of and ability to undertake the initial management of an acutely ill patient Ability to apply sound clinical knowledge and judgement to problems Desirable criteria NHS experience Fitness to Practice Essential criteria Up to date and fit to practice safely and aware of own training needs Evidence of engagement with appraisal and revalidation Skills Essential criteria Able to evidence engagement with clinical governance and the identification of errors and the learning from errors Able to show situational awareness and application of good decision making Can evidence leading on patient safety issues and achieving a change in practice Experience of supervising undergraduates, doctors in training and other colleagues Desirable criteria Ability to teach clinical skills Experience in organising educational activities Other Requirements Essential criteria Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Read Less
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  • Midwife-Quality and Health Improvement  

    East and North Hertfordshire NHS Trust
    - Stevenage
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    Job overview We are recruiting for a Midwife-Quality and Health I... Read More
    Job overview We are recruiting for a Midwife-Quality and Health Improvement who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. To provide expert leadership in relation to quality and safety by supporting safe, evidence- based practice across the maternity service. To create pathways and strategies to support the implementation and delivery of enhanced and effective evidenced based practice at clinical, directorate and corporate level, to monitor the Obstetric and Gynaecology GAAP’s and Quality Standards (QS).They will lead in the development of midwifery and obstetric guidelines and to be responsible for providing audit leadership, be the point of contact for planning and coordination of midwifery and relevant multidisciplinary audits and action planning for quality improvement. The post holder will communicate on audit, GAAP, QS, guideline and quality improvement matters . The post holder will work in partnership with other members of the multidisciplinary team, supporting and advising less experienced staff and junior medical staff undertaking clinical audit. The role includes responsibility for audit, evaluation, and continuous quality improvement to drive the Maternity Stop Smoking Service’s development and sustainability. The post holder will contribute to Trust, regional, and national reporting, and deliver Reducing Smoking in Pregnancy training to maternity staff. They will provide leadership and oversight of high-quality service delivery. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The successful candidate will provide audit leadership, guidance and expertise and be the point of contact for planning and coordination of midwifery and relevant multidisciplinary audit. Support the monitoring and submission of GAAP's and QS's and any actions associated with audit and guideline development generated from these. Lead the development of midwifery practice by developing clinical guidelines, overseeing the implementation of action plans from audit outcomes and quality improvement priorities. Lead the midwifery audit programme, responding to national reports and recommendations, incidents, complaints and other local priorities identified. Develop action plans in response to relevant government or national reports/recommendations. Regularly monitor the standards of midwifery led care framework and guidelines, ensuring improvements to practice or guidelines are made as necessary. Collect and maintain evidence to support Saving Babies' Lives Care Bundle Element 1, Reducing Smoking in Pregnancy, through regular reporting and quality improvement activity. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities See attached job description and person specification for full details and requirements for the role. Person specification Qualifications / Training Essential criteria Registered Midwife meeting the requirements to maintain Midwifery registration with the NMC 1st level degree in related healthcare discipline or substantial experience equivalent Evidence of continuing professional development Undertaken studies related to or have experience of Clinical Audit. Desirable criteria ost graduate qualification and / or equivalent level of knowledge gained through extensive experience. Post graduate certificate / diploma in Midwifery research / Audit training Post graduate certificate / diploma in quality improvement. Previous Experience Essential criteria Evidence of having undertaken and presented clinical audit in maternity service and implemented its application in the practice arena. Evidence of contribution to guideline development. Evidence of driving meaningful and sustainable change through quality improvement. Experience of working with healthcare and clinical IT systems. Computer literate with ability to use Microsoft Word / Excel / PowerPoint to produce high quality data. Understanding of health-related research. Desirable criteria Service development experience, delivering clinical quality improvements and successful service change. Skills Essential criteria Proven leadership skills. Excellent verbal and written communication skills. Able to teach and assess in the clinical area. Well-developed organizational skills. Ability to pull together information to identify learning outcomes and translate into different levels of clinic Well-developed numeracy skills. Able to lead on professional meetings and stakeholder events. Able to present data to diverse audiences using a variety of platforms. Problem solving and analytical skills relating to the identification and assessment of evidence required to support decision making. Ability to collate information and present in report formats. Self-motivated and able to communicate in a sensitive and non-judgmental way. Ability to motivate others. Team player. Knowledge Essential criteria Up to date and evidence-based knowledge of current clinical and professional i An understanding of the national and local drivers impacting the role In-depth understanding of the relevance of high quality data. Desirable criteria Good understanding of the Patient Safety Incident Response Framework (PSIRF), NHSE and the relevance of patient safety and local priorities on driving quality improvement Complete NCSCT Level 2 Tobacco Dependence Advisor training to support clinical service delivery. Other Requirements Essential criteria Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff Role model our Trust values every day Excellent interpersonal communication skills. Ability to deal calmly with a range of personalities and situations. Committed to the provision of a high-quality safe service for women and their families Ability to work collaboratively and strategically. Ability to exercise own initiative and work to deadlines. Effective time management. Innovative, resourceful and flexible in approach to role. Able to cope with time critical and stressful situations. Read Less
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  • Registered Practitioner - Theatres  

    East and North Hertfordshire NHS Trust
    - Stevenage
    Apply Now
    Job overview We are recruiting for Registered Practitioner - Thea... Read More
    Job overview We are recruiting for Registered Practitioner - Theatres who share our vision to be trusted to provide consistently outstanding care and exemplary service to our patients. Our service now includes admission and recovery of elective patients and a continued emergency service for the Trust. Our team works 24/7, 365 days a year. As part of a rotation with other team members, you'll be expected to work evenings, nights, on calls, Bank Holidays, and weekends. This role is within Theatres, there is an expectation to be rotated across all theatre areas including the QE2 to assist and care for patients undergoing a variety of elective (Vascular, Orthopaedics, Urology, Obstetrics & Gynae, Obstetrics, Plastics, Robotics, ENT, Oral Surgery, Ophthalmology, General Surgery) and Emergency procedures. Candidates invited to interview will also be asked to participate in a practical element as part of the selection process. This practical element will test theatre knowledge and practice. At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us. Main duties of the job The post holder will receive, transfer and position patients for clinical procedure. You will be responsible for preparing the Theatre for surgery and preparing sterile equipment/ supplies and keep waste to a minimum. The successful candidate will be responsible for preparation, safe use, decontamination, troubleshooting and reporting of faulty complex equipment. You will need to work effectively as part of a multidisciplinary team to ensure the safety and comfort of patients and be flexible to be able to work in any of the Theatre areas according to service needs. You will also need to work on-call and out of hours working, regardless of the department you are based in, to provide emergency access to our most acutely ill patients. Working for our organisation At East and North Hertfordshire Teaching NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now. We run the following hospitals: The Lister Hospital, Stevenage New Queen Elizabeth II (New QEII), Welwyn Garden City Hertford County, Hertford Mount Vernon Cancer Centre (MVCC), Northwood We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda. We are committed to a positive work life balance for our employees.  This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen. Detailed job description and main responsibilities Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. Person specification Qualifications / Training Essential criteria Registered Nurse or Registered ODP Must be willing to undertake relevant post registration courses as advised by the Practice Educators/ Theatre Team Leaders Desirable criteria ILS/ALS PILS Evidence of continuing professional development Evidence of mentorship & preceptorship training Previous Experience Essential criteria Gained through undertaking relevant study Post qualification experience within the perioperative setting Desirable criteria Relevant experience in either an inpatient or day surgery theatre, maternity theatre or other relevant clinical area. Peri-operative practice, skilled in recovery and scrub Experience of providing clinical support outside of the theatre area Skills Essential criteria Good interpersonal and communication skills Basic IT skills Can organise and prioritise Ability to demonstrate initiative Flexible Clear written and spoken English Desirable criteria Good planning skills. Can effectively and efficiently run a theatre list Can participate in the audit process Can perform in the role of scrub and circulating assistant, recovery or has relevant experience within a critical / acute care setting Has relevant experience within maternity or gynaecology surgery. Knowledge Essential criteria Aware of the National 6 Cs campaign Aware of Trust’s Values An understanding of peri-operative patient care Understanding of aseptic technique Participate in audit Team work Knowledge of the aims of the Trust Desirable criteria Knowledge of privacy / dignity & infection control relating to theatre area Other requirements Essential criteria Understanding of, and commitment to, equality, diversity and inclusion Role model our Trust values every day Read Less
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