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Disney Store
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  • Senior Copywriter - Product (Fixed-term contract)  

    - London
    Job Summary: About The Role & TeamStep into the magical world of Disne... Read More
    Job Summary: About The Role & TeamStep into the magical world of Disney and help shape the voice that delights millions. As Senior Copywriter, you’ll be the creative force behind vibrant, captivating copy for every Disney Store and Outlet touchpoint, from dazzling web pages and lively social posts to enchanting print assets. With each word, you’ll bring beloved characters and stories to life, ensuring our brand’s spirit shines through every platform. Join us and champion a voice that inspires wonder, imagination, and joy with every message.What we’re looking forWrite engaging, authentic, and on-brand product and marketing copy for the UK Disney Store website, social platforms, in-store assets, and email blasts, using a British English tone and spelling. Ensure copy aligns with Disney, Marvel, Pixar, Lucasfilm, Nat Geo, and Fox characters and films, highlighting features and benefits to create a unique Disney difference in the marketplace.Develop compelling headlines, sub-headlines, and calls to action for homepages, landing pages, special features, and promotions, and provide copy for organic and paid social campaigns across Pinterest, Facebook, X, and Instagram. Write copy in a storytelling style, using ownable language that resonates with the target audience.Apply brand voice and global creative direction guidelines across all Disney Store platforms, ensuring consistency, authenticity, and adherence to SEO and mobile-first best practices. Edit and proofread copy to ensure grammatical accuracy and that all messaging speaks clearly to the intended audience.Manage translation processes and maintain the Disney Store EMEA Translation Library, partnering with translation agencies and using the library to leverage often-used phrases for marketing and asset copy. Provide support and advice for translation needs as required.Collaborate closely with the line manager, Merchandisers, Graphic Designers, Creative Operations Manager, Copy Manager, Buying team, and other cross-functional partners to craft cohesive messaging, communicate accurate product information in a compelling way, and execute assigned campaigns.Work with global Creative Operations and copy teams, as well as North America counterparts, to minimise duplication of effort and identify business opportunities to evolve the brand.Adhere to timelines for all projects and initiatives, conducting regular market research to stay inspired and informed.Required Qualifications & SkillsDemonstrated knowledge of creative development and website production processes, with strong familiarity with Disney, Pixar, Marvel, Star Wars, and Nat Geo characters, stories, Park attractions, and the wider Disney brand and history.Excellent writing and editing abilities, with a focus on delivering an exceptional guest experience. Outstanding interpersonal and communication skills, and the ability to receive and act on feedback for continuous improvement.Proven team player and effective business partner, able to work closely with cross-functional teams and maintain a professional, positive attitude.Strong organisational skills, with the ability to manage a heavy workload, prioritise multiple projects, and perform well under tight deadlines in a fast-paced, evolving environment.Proficient in all Microsoft Office productivity software. Knowledge of HTML and Jira is an advantage.Basic knowledge of French, German, Spanish, or Italian is a plus.Bachelor’s degree in a related field (advertising, writing, media communications).The Perks 25 days annual leavePrivate medical insurance & dental careFree Park Entry: the opportunity to enter any of our parks with your family and friends for freeDisney Discounts: entitled to discounts on designated Disney products, resort F&B and ticketingExcellent parental and guardian leaveEmployee Resource Groups – WOMEN @ Disney, Disney DIVERSITY, Disney PRIDE, our new disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Read Less
  • Ecommerce Coordinator  

    - London
    Job Summary: About the Role & TeamImplement the day-to-day production... Read More
    Job Summary: About the Role & Team
    Implement the day-to-day production schedules, including content and campaign scheduling. Set-up and test site promotions. Act as first line support for the website and ensure that all site content and product information is accurate and live on scheduleThis role will require you to be working 4 days a week in our office and 1 day from home. What You Will DoConfigure site modules, and schedule content, ensuring accuracy at every stepSet up and test promotions and campaigns as directed by merchandising and marketing teamsEnsure all site content, including SEO and Meta data is accurateEnsure product pages are optimised, reviewing product and category redirectsEnsure search on website is reviewed, and null and popular searches are optimisedReview navigation and make changes based on optimising in marketImplement online merchandising strategies to maximise salesEnsure product launches and promotional activity is live at the correct time with all inclusions and exclusions correctly implemented as instructed by merchandisingEnsure all content on the site is tagged correctly for analytics purposesCoordinate assets and product launch information to ensure launches are tested and hit set deadlinesRequired Qualifications & SkillsDemonstrable experience within a similar role in an e-commerce retail environmentUnderstanding of e-commerce trading and best practiceUnderstanding of user experience, web usability and web analytics, advantageousContent management experience using either Demandware or SalesforceExcellent planning and prioritisation skillsArticulate and effective communicatorComputer literature with skills using MS Office and Excel, essential; proficiency using JIRA/Confluence/Salesforce Commerce Cloud/Adobe software, advantageousExcellent accuracy and attention to detailA commercial focusCultural sensitivityAdditional InformationFlexibility for occasional travel may be requiredContribution to ad-hoc projects as the business requiresFlexible hours may be required to meet business needsThe Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. Disney is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.We will ensure that individuals with disabilities are provided the necessary accommodations to participate in the job application or interview process, to perform essential job functions, and to receive all benefits of employment. Please contact us to request accommodation. Read Less

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