Job Title: Courier
Location:
DHL International (UK) Ltd,
Gowerton Road, Brackmills,
Northampton
NN4 7BW
Hours: Monday - Friday 08:00 – 18:00
About Us:
At DHL, we connect people and improve lives.
As a global leader in logistics, we are committed to delivering excellence and innovation.
Join our team and be part of a company that values speed, passion, and a can-do attitude.
Role Purpose:
As the face of DHL, our Couriers are responsible for the daily delivery and collection of shipments to and from our customers, enhancing the customer experience at every stage.
This role is key to ensuring that our principles and ethos are always demonstrated, providing service with speed, passion, and a can-do attitude.
Key Responsibilities:
· Deliver and collect shipments efficiently and on time.
· Ensure excellent customer service and satisfaction.
· Plan and organize routes to meet customer requirements.
· Handle shipments safely and follow manual handling processes.
· Adhere to all relevant operational policies and security procedures.
· Complete daily safety checks and maintain vehicle standards.
· Identify and report sales opportunities and potential security breaches.
Success Criteria:
· Achieve high levels of customer satisfaction.
· Complete time-definite deliveries and collections.
· Demonstrate excellent planning and organizational skills.
· Adapt to changing routes and business needs.
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