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DEPT
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  • Strategy Director  

    - united kingdom
    JOB PURPOSEDEPT® is looking for an experienced holistic strategist who... Read More
    JOB PURPOSEDEPT® is looking for an experienced holistic strategist who can advise clients across the full spectrum of creative, media, technology, and business consulting. This position is a crucial step in our journey to delivering truly connected, strategic solutions for our clients, allowing us to tackle complex business challenges rather than merely responding to briefs.In this role you have the ability to analyse and deeply understand business challenges. Based on this, you can create actionable briefings to collaborate with a cross functional team and lead them effectively. In this role, we don’t expect you to have deep expertise in all specific areas. Instead, you act as a central connector between our strategists and senior domain experts. You know exactly what you need, from whom, and when, and you excel at bringing together people, ideas, and solutions - transforming them into a clear narrative and actionable plan. Throughout this process, the client’s business challenge remains at the core.KEY RESPONSIBILITIES Act as a trusted advisor for our most important clients in EMEA;Talk business with (potential) clients by truly understanding their challenges from a business point of view and connecting them to clear, achievable, and ambitious solutions;Connect and lead senior craft people to solve our client’s strategic business challenges;Help our senior talent broaden their scope and capabilities by acting is an in real life example: lead by doing;Strategic Storytelling: Develop compelling, connected narratives that resonate with C-level stakeholders, particularly CMOs and CTOs.Lead our key pitches from a craft perspective, focusing on delivering work that goes beyond the brief; WHAT WE ARE LOOKING FOR 10+ years of experience at a digital agency in multiple strategy roles (e.g. experience strategy, brand strategy, communication strategy, media strategy);Deep expertise in business strategy, consulting, and digital transformation;Use to work in an international environment, including international accounts;Strong track record of engaging with C-suite stakeholders (CMOs, CTOs) to influence business outcomes;Experience working across complex, matrixed environments with multiple stakeholders;Ability to bridge the gap between creative, media, technology, and business consulting;Experience with leading €XM+ accounts from a strategy perspective.Strong commercial acumen, with a focus on growth enablement and strategic business development;Comfortable working in fast-paced, ambiguous environments, able to provide clarity and direction amidst chang. KEY ATTRIBUTES Strategic Visionary: Able to see the bigger picture and connect dots others might miss.Collaborative Leader: Works effectively across disciplines, fostering alignment without creating silos.Influential Communicator: Skilled at storytelling, both internally and externally, to inspire and persuade.Growth Mindset: Constantly seeking new opportunities, solutions, and ways to add value WE OFFER Location specific benefits, plus;Stay happy and healthy with a contribution to your health through the OpenUp platform.Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual in which employees come together and donate their skills to support local charities. WHO ARE WE?We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

    DIVERSITY, EQUITY & INCLUSIONAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Senior Account Manager  

    - united kingdom
    This position sits in our Marketing & Technology service based in Lond... Read More
    This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. JOB PURPOSESenior Account Managers lead on all the work we deliver for specific clients. We don’t believe in siloed teams – content, technology, media and data overlap in all roles and will work across all four disciplines. Working on projects end to end, Account Managers develop the strategy for the brands they lead and oversee day-to-day delivery of that strategy. They will represent Dept® to our clients, adding value to relationships beyond organisational skills – we want a mixture of an account manager and a planner, not your typical suit.You will have the chance to help define and shape the digital strategy for exciting brands. You will be leading a team that delivers compelling content, innovation and media planning across key European markets. KEY RESPONSIBILITIES Motivate and inspire your teamDevelop annual strategies, identifying priorities for the yearOversee, project manage and work with teams to develop brilliant digital content (creative, production)Manage deliverables from across the business (content, technology, media, data)Ensure delivery of work is to the highest possible standardEnsure constant innovation across all deliverablesContribute to our creative process by sharing your ideas and experienceManage budgets for campaigns and always-on activityManage client budgetingManage relationships with platforms and partnersPresent work internally and externallyComplete work to deadline and often under pressure WHAT WE ARE LOOKING FOR Extensive experience in roles involving account management and strategic planning within digital / social platformsExperience managing complex campaigns (experience in paid social preferred)Experience working on a global brandConfident with both brand and conversion/direct-response campaignsExperience leading, motivating and coaching team membersStrong client relationship management skillsBrilliant written and verbal English communication skillsAdvanced problem-solving skillsExcellent organisational / time management skills and high attention to detailExcellent presentation skillsStrong creative skillsAbility to build and maintain strong relationships with clientsAbility to react quickly within a fast-paced environmentAbility to remain focused under pressure and work under tight deadlinesProficient in working with data WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location)An excellent salary based on experience and equal pay policiesPension, free private healthcare, mental health support, and company sick pay scheme26 days paid holiday (plus UK Bank Holidays) with the opportunity to buy extra daysRefreshments are provided in the office all weekHelp getting you to work with a season ticket loan and cycle to work schemeEnhanced family friendly policies to support new parentsSocial and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrationsInspirational Talks, bringing the outside in with regular guest speakers and eventsLearning and Development, supporting your growth with continuous opportunities to learn and advanceBuddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby AwardsAwesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certificationsGlobal annual in which employees come together and donate their skills to support local charities WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Strategy Director  

    - London
    JOB PURPOSEDEPT® is looking for an experienced holistic strategist who... Read More
    JOB PURPOSEDEPT® is looking for an experienced holistic strategist who can advise clients across the full spectrum of creative, media, technology, and business consulting. This position is a crucial step in our journey to delivering truly connected, strategic solutions for our clients, allowing us to tackle complex business challenges rather than merely responding to briefs.In this role you have the ability to analyse and deeply understand business challenges. Based on this, you can create actionable briefings to collaborate with a cross functional team and lead them effectively. In this role, we don’t expect you to have deep expertise in all specific areas. Instead, you act as a central connector between our strategists and senior domain experts. You know exactly what you need, from whom, and when, and you excel at bringing together people, ideas, and solutions - transforming them into a clear narrative and actionable plan. Throughout this process, the client’s business challenge remains at the core.KEY RESPONSIBILITIES Act as a trusted advisor for our most important clients in EMEA;Talk business with (potential) clients by truly understanding their challenges from a business point of view and connecting them to clear, achievable, and ambitious solutions;Connect and lead senior craft people to solve our client’s strategic business challenges;Help our senior talent broaden their scope and capabilities by acting is an in real life example: lead by doing;Strategic Storytelling: Develop compelling, connected narratives that resonate with C-level stakeholders, particularly CMOs and CTOs.Lead our key pitches from a craft perspective, focusing on delivering work that goes beyond the brief; WHAT WE ARE LOOKING FOR 10+ years of experience at a digital agency in multiple strategy roles (e.g. experience strategy, brand strategy, communication strategy, media strategy);Deep expertise in business strategy, consulting, and digital transformation;Use to work in an international environment, including international accounts;Strong track record of engaging with C-suite stakeholders (CMOs, CTOs) to influence business outcomes;Experience working across complex, matrixed environments with multiple stakeholders;Ability to bridge the gap between creative, media, technology, and business consulting;Experience with leading €XM+ accounts from a strategy perspective.Strong commercial acumen, with a focus on growth enablement and strategic business development;Comfortable working in fast-paced, ambiguous environments, able to provide clarity and direction amidst chang. KEY ATTRIBUTES Strategic Visionary: Able to see the bigger picture and connect dots others might miss.Collaborative Leader: Works effectively across disciplines, fostering alignment without creating silos.Influential Communicator: Skilled at storytelling, both internally and externally, to inspire and persuade.Growth Mindset: Constantly seeking new opportunities, solutions, and ways to add value WE OFFER Location specific benefits, plus;Stay happy and healthy with a contribution to your health through the OpenUp platform.Social events, plenty of opportunities to connect with colleagues through organised activities and celebrations.A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual in which employees come together and donate their skills to support local charities. WHO ARE WE?We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.

    DIVERSITY, EQUITY & INCLUSIONAt DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Copywriter (6 month FTC)  

    - united kingdom
    This is a 6 month fixed term contract.This role is part of our Persona... Read More
    This is a 6 month fixed term contract.This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!JOB PURPOSEAs a Copywriter, you’ll join our global copy team, which is made up of nearly 60 people worldwide. You’ll be writing and editing in-app content for one of the world’s largest streaming platforms—providing on-brand copy for synopses that drive views and engagement with global audiences.Reviewing, editing, and rewriting AI-generated synopses and writing net new content will be the focus of this role. You’ll be responsible for ensuring synopses are compelling, insightful, and accurate descriptions of every title. Working closely with the Copy Lead and a wider team of writers, you’ll flex your creative and strategic muscles every day. KEY RESPONSIBILITIES Edit and rewrite AI-generated copy to align with brand guidelines and inform audiences of the title’s plot, tone, and genreCreate a compelling, effective original copy with a clear objective for titles from all over the worldDevelop creative ideas and concepts across various channels where applicableAdhere to the client’s tone of voice and brand guidelines Research competitors and trends for creative inspirationCollaborate with fellow writers and account managementSupporting mid- and jr- level writers on the account through mentorship and providing copy feedbackUpdate internal documents to track feedback and brand nuances to ensure consistency WHAT WE ARE LOOKING FOR Experience with AI content (editing, rewriting) is a mustIn-depth knowledge of how to craft copy that connects with audiences In-depth knowledge of how to research unfamiliar topics is a mustDetail-oriented, curious, and able to work independently Ability and readiness to work at a fast pace on multiple assets dailyConfidence in working with other departments and stakeholders An understanding of the importance of consistency across different touchpoints of a user journeyAbility to present work to large groups and communicate ideas clearly and enthusiasticallyA collaborative approach to getting things done WE OFFER Healthcare with Bupa or MedicashA flexible, hybrid working policy (2 days from the office, depending on location).Pension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Account Director  

    - London
    Account Director This position sits in our Marketing & Technology serv... Read More
    Account Director This position sits in our Marketing & Technology service based in London. We combine data, technology, creative content, and paid media to crack brands’ business problems & drive revenue through a variety of digital marketing solutions like ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, Twitch, TikTok, and The White Company. JOB PURPOSE;Working on projects end to end, Account Directors develop the strategy for the brands they lead and oversee day-to-day delivery of that strategy; including managing a team. They will represent Dept® to our clients, adding value to relationships beyond organisational skills. As an Account Director, you are 100% entrepreneurial and always put the customer and their goals at the centre of your actions. Candidates must have experience managing teams and complex campaigns for brands.KEY RESPONSIBILITIESYou will have the chance to help define and shape the digital strategy for exciting brands. You will be leading a team that delivers compelling content, innovation and media planning across key European markets. The role of Account Director is exciting, varied and constantly evolving. In this role, you will: Be responsible for centralised and decentralised account support at the very highest levelCoordinate a dedicated account team to ensure optimal customer and project supportFull budget and profitability responsibility, proactively and strategically develop the relationship with our clientsWork with our expert teams to develop customized solutions for project implementationLead, line-manage, motivate and inspire your teamDevelop annual strategies, identifying priorities for the yearOversee, project manage and work with teams to develop brilliant digital content (creative, production)Manage deliverables from across the business (content, technology, media, data)Ensure delivery of work is to the highest possible standardEnsure constant innovation across all deliverablesContribute to our creative process by sharing your ideas and experienceManage budgets for campaigns and always-on activityManage client budgetingManage key relationships with platforms and partners WHAT WE ARE LOOKING FOR Extensive, professional experience in roles involving account management and strategic planning, ideally in an agency environment, and have experience in an international contextExtensive professional experience in managing projects with six-figure annual budgets in digital marketingGrasp complex correlations quickly and holistically; you are open, communicative and see the big pictureAbility to work in a structured, analytical and independent wayExperience in digital marketingConfidence and experience in managing complex campaigns Experience working on a global brandConfidence with both brand and conversion/direct-response campaignsExperience leading, motivating and coaching team membersStrong client relationship management skillsBrilliant written and verbal communication skills as well as excellent presentation skillsAdvanced problem-solving skillsExcellent organisational skills and high attention to detailProficient in working with data WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location).An excellent salary based on experience and equal pay policiesPension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Refreshments are provided in the office all week, as well as drinks at 4 pm on a Thursday.Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Senior B2B Copywriter (6 month FTC)  

    - united kingdom
    This is a 6 month fixed term contract.This role is part of our Persona... Read More
    This is a 6 month fixed term contract.This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!JOB PURPOSEAs a Senior B2B Copywriter, you will join our global Copy Team made up of almost 60 people around the world. You’ll write and shape CRM content for key accounts in the UK. You will work closely with key stakeholders to produce high-quality marketing copy that showcases our clients’ voice and furthers their brand story.This role requires a genuine passion for editing and giving critical feedback. You will be expected to uphold our clients' creative standards, while continuing to push new ideas and embody DEPT®’s entrepreneurial spirit.KEY RESPONSIBILITIES Create clear, effective and original copy and content for our clients’ CRM marketingWrite content for various channels with a heavy focus on the B2B audienceProvide clear, effective feedbackGive directional brand and tone of voice guidance Establish, strengthen, and uphold copy standardsEstablish processes and policies to maximise efficiency Deliver creative ideas confidently both internally and externallyOffer strategic messaging insights on creative campaignsResearch competitors and trends for creative inspirationFacilitate creative brainstorms and other necessary meetings Exhibit leadership and professionalism across all interactions  WHAT WE ARE LOOKING FOR Experience as a B2B copywriter is a must, and a background in agency or brand is preferredExperience editing content and giving feedback is necessaryExperience in the e-commerce/transportation technology a plusExperience delivering and receiving feedback in English is necessary Translation and/or transcreation experience a plus In-depth knowledge of multi-channel digital copy and brand development a big plusUnderstanding of social media content best practices and trends preferred Ability to deliver compelling marketing and content copy that sells is essentialConfidence working with other departments and stakeholders such as designers, developers, and clients is essential Readiness to work at a fast pace on large marketing campaigns with many assetsAn understanding of the importance of consistency across different touchpoints of a user journeyAbility to present work to large groups and communicate ideas clearly and enthusiasticallyA collaborative approach to getting things done WE OFFER Healthcare with Bupa or MedicashA flexible, hybrid working policy (2 days from the office, depending on location).Pension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Senior Manager, Buyer Success (12 month FTC)  

    - London
    This is a fixed term contract until 31st December 2025.This role is pa... Read More
    This is a fixed term contract until 31st December 2025.This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's global In-House Marketing Team. JOB PURPOSEThe Senior Manager, Buyer Success - Community Focus will spearhead the development and execution of the 'Community' workstream in the Buyer Success team. As part of the global Buyer Success initiative, ensuring we are creating seamless experiences for our customers which spark joy and in turn drive retention. This role is pivotal in ensuring that our community-driven initiatives for Buyers, including auctions, social commerce, content syndication, and new innovative programs, effectively enhance buyer retention and engagement. The ideal candidate is a strategic thinker with a passion for community building and a track record of driving successful buyer engagement strategies.KEY RESPONSIBILITIES Community Strategy Development: Develop and implement a comprehensive community strategy that leverages auctions, social commerce, content syndication and more to drive buyer retention and engagement.Program Management: Lead the execution of community-focused programs, ensuring alignment with overall buyer success goals and driving measurable outcomes.Innovative Initiatives: Identify and develop new community-driven initiatives that enhance the buyer experience and foster long-term loyalty.Cross-Functional Collaboration: Work closely with marketing, product, and market teams to ensure community initiatives are integrated into broader company strategies and effectively communicated to buyers.Performance Analysis: Monitor and analyze the performance of community initiatives, using data-driven insights to refine strategies and improve outcomes.Community Engagement: Foster a vibrant and inclusive community environment, encouraging active participation and feedback from buyers. WHAT WE ARE LOOKING FOR Consulting or strategic development and see projects through to implementation. Delivering projects around understanding community and building communities.5+ years of experience in community management, buyer success, or a related ecommerce role, with a focus on retention strategies.Proven track record of developing and executing successful community-driven programs.Strong understanding of social commerce, auctions, and content syndication.Excellent leadership, communication, and interpersonal skills.Ability to work collaboratively across departments and influence stakeholders at all levels.Strong analytical skills with the ability to interpret data and make informed decisionsExcellent communication and presentation skills.Analytical and strategic thinkerHighly collaborativeAbility to adeptly navigate a complex matrix organization by leveraging influencing skills and effective stakeholder management to secure buy-in for proposals and strategiesClear communicatorAble to deliver at paceComfortable with and able to work through ambiguity in order to drive clarity and direction WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location).Pension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Campaign Manager (12 month FTC)  

    - London
    This is a fixed term contract until 31st December 2025.This role is pa... Read More
    This is a fixed term contract until 31st December 2025.This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's global Lifecycle Marketing Team.JOB PURPOSEWe are looking for a Campaign Manager to create and execute customer-facing Lifecycle & Programmatic Marketing (CRM) campaigns in support of eBay’s strategic growth areas, globally. The candidate will drive launches across all of eBay’s owned marketing channels (email, push notifications, homepage, in-app messaging, etc.) and eBay’s global markets.This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of recurring, trigger-based & strategic marketing campaigns. The Campaign Manager will support work towards increasing the CLV of users by driving adoption, engagement and retention on eBay.KEY RESPONSIBILITIES Build & launch personalised customer experiences globally for category-specific products and features on eBay by creating and executing CRM campaigns, including: Development of high-quality creative assets (briefs, feedback rounds), including working cross-functionally with Creative teams (internal/agencies), Legal, Privacy & Customer Service teamsSupporting audience segmentation and targeting efforts in partnership with the Team Lead, as well as Analytics, Database Marketing (DBM), and Product Marketing teamsEnsuring seamless execution & launch of customer-facing campaigns as owner of operational execution, including working cross-functionally with Campaign Planning & Operations Teams on building, experimentation and deployment of marketing campaignsOwnership of campaign reporting, including collecting and providing insights to inform scaling decisions for testsOwnership of project timeline, including tracking campaign development & keeping relevant stakeholders informed Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learningsCollaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results WHAT WE ARE LOOKING FOR 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)University degree in a relevant area is a plusPast experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required.Demonstrated passion or past experience within one/multiple eBay categories such as Fashion, Collectibles, Trading Cards or Motors is a significant plusCustomer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIsShown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industryProject management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritiseAbility to build relationships and collaborate across all levels, functions and locations WE OFFER Healthcare with Bupa or Medicash26 days’ holiday exclusive of bank holidaysMental health support Company pension scheme with The People’s PensionEnhanced family friendly policiesA flexible, hybrid working policyRide to work scheme Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Campaign Manager (12 month FTC)  

    - united kingdom
    This is a fixed term contract until 31st December 2025.This role is pa... Read More
    This is a fixed term contract until 31st December 2025.This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's global Lifecycle Marketing Team.JOB PURPOSEWe are looking for a Campaign Manager to create and execute customer-facing Lifecycle & Programmatic Marketing (CRM) campaigns in support of eBay’s strategic growth areas, globally. The candidate will drive launches across all of eBay’s owned marketing channels (email, push notifications, homepage, in-app messaging, etc.) and eBay’s global markets.This role will require adopting a customer-centric approach while working cross-functionally to develop, implement, and track the performance of recurring, trigger-based & strategic marketing campaigns. The Campaign Manager will support work towards increasing the CLV of users by driving adoption, engagement and retention on eBay.KEY RESPONSIBILITIES Build & launch personalised customer experiences globally for category-specific products and features on eBay by creating and executing CRM campaigns, including: Development of high-quality creative assets (briefs, feedback rounds), including working cross-functionally with Creative teams (internal/agencies), Legal, Privacy & Customer Service teamsSupporting audience segmentation and targeting efforts in partnership with the Team Lead, as well as Analytics, Database Marketing (DBM), and Product Marketing teamsEnsuring seamless execution & launch of customer-facing campaigns as owner of operational execution, including working cross-functionally with Campaign Planning & Operations Teams on building, experimentation and deployment of marketing campaignsOwnership of campaign reporting, including collecting and providing insights to inform scaling decisions for testsOwnership of project timeline, including tracking campaign development & keeping relevant stakeholders informed Adopt an innovate-and-iterate mindset to support data-driven hypotheses in creation and iteration of campaigns, including supporting with the designing of A/B tests and ongoing optimization of campaigns based on learningsCollaborate cross-functionally and across locations with globally-dispersed team members and external partners to deliver campaigns and share-out results WHAT WE ARE LOOKING FOR 3+ years of experience in digital marketing, preferably within CRM and owned channels (emails, onsite, push notifications, in-app messaging, etc)University degree in a relevant area is a plusPast experience or a working understanding of e-commerce, marketplaces, and online retail marketing is required.Demonstrated passion or past experience within one/multiple eBay categories such as Fashion, Collectibles, Trading Cards or Motors is a significant plusCustomer-centric and hands-on individual, with demonstrated ability to manage performance against established KPIsShown success in a fast-paced, matrixed work environment, as well as the ability to thrive in a dynamic, constantly evolving, and highly competitive industryProject management experience with strong sense of accountability; notable organisational skills, attention to detail, and ability to plan and prioritiseAbility to build relationships and collaborate across all levels, functions and locations WE OFFER Healthcare with Bupa or Medicash26 days’ holiday exclusive of bank holidaysMental health support Company pension scheme with The People’s PensionEnhanced family friendly policiesA flexible, hybrid working policyRide to work scheme Buddy Program: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less
  • Senior Manager, Buyer Success (12 month FTC)  

    - united kingdom
    This is a fixed term contract until 31st December 2025.This role is pa... Read More
    This is a fixed term contract until 31st December 2025.This role is part of our eBay Inhouse team, where you will be employed by DEPT and embedded into eBay's global In-House Marketing Team. JOB PURPOSEThe Senior Manager, Buyer Success - Community Focus will spearhead the development and execution of the 'Community' workstream in the Buyer Success team. As part of the global Buyer Success initiative, ensuring we are creating seamless experiences for our customers which spark joy and in turn drive retention. This role is pivotal in ensuring that our community-driven initiatives for Buyers, including auctions, social commerce, content syndication, and new innovative programs, effectively enhance buyer retention and engagement. The ideal candidate is a strategic thinker with a passion for community building and a track record of driving successful buyer engagement strategies.KEY RESPONSIBILITIES Community Strategy Development: Develop and implement a comprehensive community strategy that leverages auctions, social commerce, content syndication and more to drive buyer retention and engagement.Program Management: Lead the execution of community-focused programs, ensuring alignment with overall buyer success goals and driving measurable outcomes.Innovative Initiatives: Identify and develop new community-driven initiatives that enhance the buyer experience and foster long-term loyalty.Cross-Functional Collaboration: Work closely with marketing, product, and market teams to ensure community initiatives are integrated into broader company strategies and effectively communicated to buyers.Performance Analysis: Monitor and analyze the performance of community initiatives, using data-driven insights to refine strategies and improve outcomes.Community Engagement: Foster a vibrant and inclusive community environment, encouraging active participation and feedback from buyers. WHAT WE ARE LOOKING FOR Consulting or strategic development and see projects through to implementation. Delivering projects around understanding community and building communities.5+ years of experience in community management, buyer success, or a related ecommerce role, with a focus on retention strategies.Proven track record of developing and executing successful community-driven programs.Strong understanding of social commerce, auctions, and content syndication.Excellent leadership, communication, and interpersonal skills.Ability to work collaboratively across departments and influence stakeholders at all levels.Strong analytical skills with the ability to interpret data and make informed decisionsExcellent communication and presentation skills.Analytical and strategic thinkerHighly collaborativeAbility to adeptly navigate a complex matrix organization by leveraging influencing skills and effective stakeholder management to secure buy-in for proposals and strategiesClear communicatorAble to deliver at paceComfortable with and able to work through ambiguity in order to drive clarity and direction WE OFFER A flexible, hybrid working policy (2 days from the office, depending on location).Pension, free private healthcare, mental health support, and company sick pay scheme.26 days paid holiday (plus UK Bank Holidays).Help getting you to work with a season ticket loan and cycle to work scheme.Enhanced family friendly policies to support new parents.Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.Inspirational Talks, bringing the outside in with regular guest speakers and events.Learning and Development, supporting your growth with continuous opportunities to learn and advance.Buddy Programme: You will be paired with a ‘Buddy’ to help you through your first weeks’ at DEPT®.A reputation for doing good. DEPT® has been a Certified and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.Global annual in which employees come together and donate their skills to support local charities. WHO ARE WE? We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.DEPT®is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts . Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany