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  Resident Services Associate - Leeds, West Yorkshire  

  Dandara Living

  - Leeds

  Posted: 12/11/2025

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  Job Reference: JJ LeeRSALocation: Leeds, West Yorkshire, United Kingdo... Read More

  Job Reference: JJ LeeRSALocation: Leeds, West Yorkshire, United KingdomType of Contract: PermanentSalary: £ to £ per yearResident Services Associate – Leodis Square, Dandara Living At Dandara Living, we are one of the UK’s leading designers, developers, and operators of large-scale Build to Rent properties. With a focus on creating vibrant communities and exceptional living experiences, we aim to redefine the rental market with high-quality homes and outstanding service. Dandara Living is looking for a Resident Services Associate to support the Senior Resident Services Associate in the day-to-day operations of our Build to Rent development at Leodis Square in Leeds. Situated in the heart of Leeds' vibrant South Bank, Leodis Square offers a community-focused living experience, with easy access to the city centre and an array of amenities that make modern living effortless. If you're looking to step up your career:
  Dandara Living is the perfect professional home. Working at Leodis Square, you’ll have the opportunity to put your expertise into action in a dynamic and growing community. As part of our game-changing team, you’ll help deliver exceptional living experiences in a prime location and make lasting professional connections through collaboration. We focus on creating opportunities and want to help you make the most of yours. Working Pattern (Rolling rota)
    4 on 4 off - 7pm to 7am What you will do: Provide the highest level of customer service to our residents and guests at Leodis Square, representing Dandara Living as one of the first points of contact. Assist with Parcelsafe deliveries and collections for our busy residential community. Handle resident and guest enquiries, ensuring timely and effective communication. Manage bookings for resident amenity spaces, including our communal lounges and event areas. Conduct move-in appointments, inventories, and meter readings for new residents. Compile and maintain inventories, perform mid-term inspections, and ensure all homes are well cared for. Log maintenance issues and coordinate with the team to ensure timely resolutions. Issue keys for new move-ins and manage key replacements as needed. Keep communal spaces clean, presentable, and inviting for residents and their guests. Manage vehicle parking records and address any noise complaints, escalating where necessary. Update site-wide communications and the residents' portal with relevant updates. Assist with open days, resident events, and community-building activities. Conduct security walks as required to ensure a safe and secure environment. Collaborate with the wider team to cover additional shifts when needed. Update inventory feedback and ensure any issues are promptly addressed. What you will have: Proficiency in Microsoft Office, including Word, Excel, and Outlook, as well as experience with booking systems or databases. A strong understanding of health and safety requirements on site. A passion for delivering excellent customer service to enhance our residents' experience. ARLA, IRPM, or COSHH qualifications are desirable, but training will be provided. What we will offer you: Leodis Square is one of Dandara Living’s standout developments, offering contemporary Build to Rent homes in a thriving new district. Situated just a short walk from Leeds city centre and the train station, Leodis Square is home to 744 apartments, beautifully landscaped outdoor spaces, and a vibrant community atmosphere. Residents enjoy an array of on-site amenities including a gym, residents’ lounges, and event spaces, all designed to create a sense of belonging. As part of the Dandara Living team, you’ll receive: ££27,202 per year 25 days holiday + option to purchase up to 5 extra days Employee Assistance Programme (EAP) Health Hero digital doctor – 24-hour virtual medical support Health Assured Wisdom App My Benefits discount platform – access to hundreds of discounts at UK retailers, gyms, restaurants, and more Cycle-to-work scheme Employer matched pension scheme up to 5% Life assurance x3 (with the option to extend to x4) Competitive parental leave Quarterly recognition awards Important note:
  No agency applications will be considered for this role. Any CVs received will be considered a free gift. #HP Read Less

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• D

  Resident Services Associate - Aberdeen, Aberdeen City  

  Dandara Living

  - Aberdeen

  Posted: 12/11/2025

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  Job Reference: JJ AbeRSALocation: Aberdeen, Aberdeen City, United King... Read More

  Job Reference: JJ AbeRSALocation: Aberdeen, Aberdeen City, United KingdomType of Contract: PermanentSalary: £ to £ per yearStep into a Career with Impact at Dandara Living! If you’re ready to take your career to the next level, Dandara Living offers the perfect platform. Join us and you’ll bring your expertise to life on transformative projects, surrounded by a team that’s as passionate about innovation as you are. Here, you’ll form lasting professional connections, gain new perspectives, and be continually inspired by the best in the field. We’re all about opportunity and are dedicated to helping you unlock yours to its fullest potential. About the Role Based at Forbes Place in Aberdeen, this part-time role is ideal for someone passionate about customer service and building meaningful relationships in a vibrant residential community. You’ll be part of the Resident Services Team, supporting the Senior Resident Services Associate in managing day-to-day operations across our award-winning Build to Rent development. From welcoming new residents to ensuring the highest standards of service and presentation, this role places you at the heart of a thriving community where no two days are the same. Working Pattern: 24 hours per week working Monday to Friday with occasional requirement to work weekends(rota to be discussed at interview) with possibility to cover other local sites. What You Will Do • Provide first-class customer service to residents and visitors
  • Handle enquiries and support with viewings, move-ins, and check-outs
  • Maintain accurate records for inventories, inspections, and meter readings
  • Log and follow up on maintenance issues and contractor access
  • Manage keys, parking, and security to ensure the building runs smoothly
  • Support resident events and community engagement initiatives
  • Keep communal areas and available apartments presented to the highest standards
  • Collaborate with marketing to prepare videos and photography when required
  • Uphold health, safety, and security standards at all times What You Will Have
  • Proficiency in Microsoft Word, Excel, Outlook, and booking systems
  • Strong understanding of on-site health and safety requirements
  • Excellent organisation, attention to detail, and communication skills
  • A proactive, positive, and professional approach
  • ARLA, TPI, or COSHH qualifications (desirable – training can be provided) What We Will Offer You Dandara is a market-leading developer in the living sector, delivering Build-to-Rent, Single Family Housing, and Purpose-Built Student Accommodation. Today, Dandara Living is one of the UK’s leading designers, developers, and operators of large-scale Build-to-Rent properties, with a proven track record in creating award-winning, landmark residential developments. With unparalleled market knowledge and technical expertise, our extensive in-house experience encompasses land acquisition, design, development, procurement, site delivery, and property and asset management. Our benefits include:
  • Competitive salary (discussed at interview)
  • 33 days holiday (pro rata) + the option to buy 5 more
  • Up to 5% matched pension scheme
  • 3x salary life assurance (option to increase to x4)
  • Employee Assistance Programme (EAP)
  • 24-hour Digital Doctor access
  • Health Assured Wisdom App
  • Competitive parental leave
  • Discounts platform with hundreds of retailers, restaurants, and gyms Important note:
  No agency applications will be considered for this role. Any CVs received will be treated as a free gift. Read Less

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