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Cvent
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  • Account Manager, Event Solutions  

    - London
    Overview:Cvent is a leading meetings, events, and hospitality technolo... Read More
    Overview:

    Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship -- a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. We foster an environment that promotes agility, which means we don’t have the luxury to wait for perfection. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.Are you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.We are looking for an Account Manager on our Event Solutions division, whose main responsibility will be managing existing client accounts. In this role, you will be charged with identifying and closing sales opportunities with the clients you manage, such as contract renewals, up-sells, cross-sells, etc. Additionally, you will provide a high level of quality of service to our customers. You will be required to demonstrate solution-selling skills and effectively manage internal relationships with the Sales and Client Services departments to ensure complete customer satisfaction and meet sales objectives.
    In This Role, You Will:

    Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc.Present products and services information to corporate accountsEnsure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grownWork with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organizationEnsure customer issues are acknowledged and resolved within 24 hoursCall on existing clients in an effort to meet and exceed individual and department revenue expectationsDevelop and actively pursue list of targeted Key Accounts within UK and European countries and create individual plans of action to penetrate these accountsSet aggressive goals for annual revenue achievement against each accountAccurately forecast sales opportunities via pipeline reportEffectively and accurately manage personal revenue pipeline to maximize all business opportunitiesMonitor and report sales activity within the systemPerform other duties as assigned
    Here's What You Need:

    Bachelor’s degree or equivalent level of skills and experienceExperience in customer-facing, revenue-generating roleAbility to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environmentMust be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product functionExcellent verbal and written communication skillsHigh degree of computer literacy is a mustThis is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning ServicesAbility to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management softwareExperience selling or managing accounts in SaaS/technology/hospitality space a plusExperience working in the Event Management industry a plus
    Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells (such as adding additional apps to clients’ packages), etc.Present products and services information to corporate accountsEnsure relationships with key decision-makers for accounts that will provide business are continuously developed and relationships are strengthened and grownWork with Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organizationEnsure customer issues are acknowledged and resolved within 24 hoursCall on existing clients in an effort to meet and exceed individual and department revenue expectationsDevelop and actively pursue list of targeted Key Accounts within UK and European countries and create individual plans of action to penetrate these accountsSet aggressive goals for annual revenue achievement against each accountAccurately forecast sales opportunities via pipeline reportEffectively and accurately manage personal revenue pipeline to maximize all business opportunitiesMonitor and report sales activity within the systemPerform other duties as assigned
    Bachelor’s degree or equivalent level of skills and experienceExperience in customer-facing, revenue-generating roleAbility to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environmentMust be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product functionExcellent verbal and written communication skillsHigh degree of computer literacy is a mustThis is not a technical position. Relevant experience might include selling CRM or CMS systems, ASP based data systems, Travel or Meeting Planning ServicesAbility to work with MS Office Suite (Word, PowerPoint, Excel) and Salesforce.com or similar contact management softwareExperience selling or managing accounts in SaaS/technology/hospitality space a plusExperience working in the Event Management industry a plus Read Less
  • Senior Technical Consultant  

    - London
    Overview:Our Culture and ImpactCvent is a leading meetings, events, an... Read More
    Overview:

    Our Culture and ImpactCvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

    Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.

    AI at Cvent: Leading the FutureAre you ready to shape the future of work at the intersection of human expertise and AI innovation? At Cvent, we’re committed to continuous learning and adaptation—AI isn’t just a tool for us, it’s part of our DNA. We’re looking for candidates who are eager to evolve alongside technology. If you love to experiment boldly, share your discoveries, and help define best practices for AI-augmented work, you’ll thrive here. Our team values professionals who thoughtfully integrate AI into their daily work, delivering exceptional results while relying on the human judgment and creativity that drive real innovation.

    Throughout our interview process, you’ll have the chance to demonstrate how you use AI to learn, iterate, and amplify your impact. If you’re excited to be part of a team that’s leading the way in AI-powered collaboration, we’d love to meet you.Join Cvent’s Integrations 360 team as a Technical Consultant and play a pivotal role in shaping how our clients connect and optimize their business systems. In this dynamic position, you’ll collaborate directly with customers to understand their unique needs, then design, develop, and implement innovative solutions using Cvent’s APIs and integrations platform. Your expertise will empower clients to unlock the full potential of Cvent’s products and services, driving real business impact.

    We’re looking for someone who thrives in both independent and team settings—someone who takes ownership of results while contributing to a collaborative, high-performing group. If you’re passionate about solving complex technical challenges and eager to make a difference for global organizations, this is the opportunity for you.


    In This Role, You Will:

    As a Senior Technical Consultant, you will play a key role in delivering seamless integration solutions for Cvent’s clients. Your responsibilities will include:

    Lead integration projects from kickoff to deployment, ensuring timely delivery and adherence to quality standards.Convert customer business goals into solution architecture, detailed technical specifications, sequence/flow diagrams, and high-quality documentation.Guide customers through the integration lifecycle—including discovery, design, deployment, and support—using Cvent APIs, webhooks, and integration tools.Provide technical guidance and hands-on troubleshooting for integration issues and escalations.Serve as a trusted advisor to executive and technical stakeholders; set expectations, communicate status and risk, and influence decisions with clear recommendations.Deliver integration demos, training, and documentation for clients and internal teams.Coach and mentor junior team members, establish best practices and providing direct feedback to elevate delivery quality.Partner with Product to escalate defects, advocate for enhancements, and close the loop with clients.Stay current on Cvent’s evolving products, services, and integration capabilities, proactively sharing insights and recommendations for continuous improvement.
    Here's What You Need:

    To excel as a Technical Consultant, candidates should have the following qualifications:Bachelor’s degree in computer science, computer engineering, or a related technical field, or equivalent professional experience.5+ years in professional services, solutions consulting, or sales engineering within B2B software.5+ years leading strategic projects end to with a track record of on-time, within-scope, quality outcomes.Industry experience in Life Sciences, Technology, and/or Financial Services, with understanding of common business needs and constraints.Strong command of project management and business analysis practices; fluent with modern PM tooling (e.g., Smartsheet, Asana, or Wrike).Highly organized, with the ability to manage project plans across multiple complex initiatives.Excellent communication and stakeholder management skills, including executive-ready status, risk, and recommendation updates.Working knowledge of REST APIs, JSON, and webhooks.Hands-on experience with integration middleware and API testing tools such as Bruno and curl.Formal project management training or certification (e.g., PMP) is an asset.We are not able to offer sponsorship for this positionPhysical Demands
    As a Senior Technical Consultant, you will play a key role in delivering seamless integration solutions for Cvent’s clients. Your responsibilities will include:

    Lead integration projects from kickoff to deployment, ensuring timely delivery and adherence to quality standards.Convert customer business goals into solution architecture, detailed technical specifications, sequence/flow diagrams, and high-quality documentation.Guide customers through the integration lifecycle—including discovery, design, deployment, and support—using Cvent APIs, webhooks, and integration tools.Provide technical guidance and hands-on troubleshooting for integration issues and escalations.Serve as a trusted advisor to executive and technical stakeholders; set expectations, communicate status and risk, and influence decisions with clear recommendations.Deliver integration demos, training, and documentation for clients and internal teams.Coach and mentor junior team members, establish best practices and providing direct feedback to elevate delivery quality.Partner with Product to escalate defects, advocate for enhancements, and close the loop with clients.Stay current on Cvent’s evolving products, services, and integration capabilities, proactively sharing insights and recommendations for continuous improvement.
    To excel as a Technical Consultant, candidates should have the following qualifications:Bachelor’s degree in computer science, computer engineering, or a related technical field, or equivalent professional experience.5+ years in professional services, solutions consulting, or sales engineering within B2B software.5+ years leading strategic projects end to with a track record of on-time, within-scope, quality outcomes.Industry experience in Life Sciences, Technology, and/or Financial Services, with understanding of common business needs and constraints.Strong command of project management and business analysis practices; fluent with modern PM tooling (e.g., Smartsheet, Asana, or Wrike).Highly organized, with the ability to manage project plans across multiple complex initiatives.Excellent communication and stakeholder management skills, including executive-ready status, risk, and recommendation updates.Working knowledge of REST APIs, JSON, and webhooks.Hands-on experience with integration middleware and API testing tools such as Bruno and curl.Formal project management training or certification (e.g., PMP) is an asset.We are not able to offer sponsorship for this positionPhysical Demands Read Less
  • Client Success Advisor, Event Solutions  

    - London
    Overview:Cvent is a leading meetings, events, and hospitality technolo... Read More
    Overview:

    Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

    The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.Due to our focus on continuous global growth, we are now looking to further expand our amazing Sales Team.This position is critical for driving Cvent’s business development efforts and to support Cvent’s goal to become the favourite event management software solution by providing organisers and attendees with simple, yet powerful, event technology.
    In This Role, You Will:

    Understand and align with customer’s goals to help them achieve their desired outcomesDrive platform adoption and offer industry best practices to help clients effectively meet said business goalsHost personalized web-based presentations to customers to align with their needs, discuss adoption, and identify areas of opportunityUnderstand client’s risks and presenting on recommendations and solutionsCollaborate with the sales team to introduce new features and opportunities to clientsGather client requirements for future releases of the productGuide new clients through onboarding by understanding their needs, disseminating training resources and assisting with account setupOpportunities to meet with clients onsite; up to 20% travel required
    Here's What You Need:

    Bachelor's degree or equivalent experience. Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems.Strong business acumen, ethics and high integrityComfortable using general office software applications; sales automation products such as Salesforce.com and web collaboration toolsExcel at developing relationships over the phone and in person.Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environmentExcellent communication skills (verbal and written)We do not offer sponsorship for this vacancyPhysical Demands
    Understand and align with customer’s goals to help them achieve their desired outcomesDrive platform adoption and offer industry best practices to help clients effectively meet said business goalsHost personalized web-based presentations to customers to align with their needs, discuss adoption, and identify areas of opportunityUnderstand client’s risks and presenting on recommendations and solutionsCollaborate with the sales team to introduce new features and opportunities to clientsGather client requirements for future releases of the productGuide new clients through onboarding by understanding their needs, disseminating training resources and assisting with account setupOpportunities to meet with clients onsite; up to 20% travel required
    Bachelor's degree or equivalent experience. Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems.Strong business acumen, ethics and high integrityComfortable using general office software applications; sales automation products such as Salesforce.com and web collaboration toolsExcel at developing relationships over the phone and in person.Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environmentExcellent communication skills (verbal and written)We do not offer sponsorship for this vacancyPhysical Demands Read Less
  • [German Speaking] Client Success Advisor  

    - London
    Overview:Cvent is a leading meetings, events, and hospitality technolo... Read More
    Overview:

    Cvent is a leading meetings, events, and hospitality technology provider with more than 5,500 employees and ~22,000 customers worldwide, including 53% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.

    The DNA of Cvent is our people, and our culture has an emphasis on fostering intrapreneurship – a system that encourages Cventers to think and act like individual entrepreneurs and empowers them to take action, embrace risk, and make decisions as if they had founded the company themselves. At Cvent, we value the diverse perspectives that each individual brings. Whether working with a team of colleagues or with clients, we ensure that we foster a culture that celebrates differences and builds on shared connections.Due to our focus on continuous global growth, we are now looking to further expand our amazing Sales Team.This position is critical for driving Cvent’s business development efforts and to support Cvent’s goal to become the favourite event management software solution by providing organisers and attendees with simple, yet powerful, event technology.
    In This Role, You Will:

    Understand and align with customer’s goals to help them achieve their desired outcomesDrive platform adoption and offer industry best practices to help clients effectively meet said business goalsHost personalized web-based presentations to customers to align with their needs, discuss adoption, and identify areas of opportunityUnderstand client’s risks and presenting on recommendations and solutionsCollaborate with the sales team to introduce new features and opportunities to clientsGather client requirements for future releases of the productGuide new clients through onboarding by understanding their needs, disseminating training resources and assisting with account setupOpportunities to meet with clients onsite; up to 20% travel required
    Here's What You Need:

    Bachelor's degree or equivalent experience. Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems.Strong business acumen, ethics and high integrityComfortable using general office software applications; sales automation products such as Salesforce.com and web collaboration toolsExcel at developing relationships over the phone and in person.Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environmentExcellent communication skills (verbal and written)In addition to English, language skills in German is needed for this roleWe do not offer sponsorship for this vacancyPhysical Demands
    Understand and align with customer’s goals to help them achieve their desired outcomesDrive platform adoption and offer industry best practices to help clients effectively meet said business goalsHost personalized web-based presentations to customers to align with their needs, discuss adoption, and identify areas of opportunityUnderstand client’s risks and presenting on recommendations and solutionsCollaborate with the sales team to introduce new features and opportunities to clientsGather client requirements for future releases of the productGuide new clients through onboarding by understanding their needs, disseminating training resources and assisting with account setupOpportunities to meet with clients onsite; up to 20% travel required
    Bachelor's degree or equivalent experience. Our Client Services team is made up of people from various educational backgrounds including, but not limited to: business, psychology, communications and computer information systems.Strong business acumen, ethics and high integrityComfortable using general office software applications; sales automation products such as Salesforce.com and web collaboration toolsExcel at developing relationships over the phone and in person.Must be articulate, organized, detail-oriented, and have the ability to multi-task in a dynamic, fast-changing entrepreneurial environmentExcellent communication skills (verbal and written)In addition to English, language skills in German is needed for this roleWe do not offer sponsorship for this vacancyPhysical Demands Read Less

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