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  • Finance Manager (Sales & Service)  

    Currys plc
    - London
    Apply Now
    Role overview: Finance Manager (Sales & Service)LondonCurrys London Ca... Read More
    Role overview: Finance Manager (Sales & Service)
    London
    Currys London Campus at Waterloo
    Permanent
    Full Time
    Grade 4 At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. The Sales & Service finance team are business partners for the Chief Operating Officer's function, which encompasses Supply Chain (SC), Service Operations (SO), CMC (Customer Management Centre), Retail, and Online channels. Additionally, the role collaborates with the wider Sales & Service team to accomplish growth ambitions. Reporting to the Head of Finance - this position plays a pivotal role in the delivery of SC, SO & CMC business outcomes through managing the performance update process identifying key opportunities and challenges. Managing key processes for the team, the role is responsible for the forecasting process, ensuring clear communication to stakeholders of expected outcomes and actively challenging forecasts to enhance accuracy.Role overview: As part of this role, you'll be responsible for: Manage the production of business unit performance packs, engage with stakeholders to report on key metrics driving performance and drive continuous improvement in the quality within the packs Review forecasted project expenditure with the CSS programme team and work with Finance Business Partners and Head of Finance to ensure proposed submission aligns with project plans and an accurate reflection of cash out expectations Manage the P&L forecasting process including determining the timeline, review sessions and setting clear deliverables. Collaborate with Finance Business Partners to consolidate Operations, Channels and Services submissions and present consolidated outcomes to Head of Finance and Finance Director. Load approved forecasts (where required) Enhance your understanding of the SC, SO & CMC business units and leverage this knowledge to actively question and influence Finance Business Partners during performance and forecast updates Deputise for Finance Business Partners within the team when required Operate autonomously on a day-to-day basis, seeking out guidance where ambiguity exists and coordinating Finance delivery across several SC&SO teams. Consistently question existing processes and actively pursue enhancements in collaboration with the team and stakeholders, fostering continual improvement in ways of working. You will need: Strong commercial acumen, familiar with comprehending complex business areas to identify opportunities and areas for improvement The ability to build strong relationships with Finance and non-Finance stakeholders to influence and provide constructive challenges robust written and verbal communication skills, to communicate complex messages in a compelling manner with senior stakeholders Outcome focused with a track record of delivering end to end solutions Resilience with a track record of delivering results in high-pressure environments organisational skills, capable of meeting deadlines while maintaining a focus on detail Excellent system skills including MS Excel, Essbase and SAP Degree or equivalent in relevant field Recognised Accountancy Qualification (ACA, CIMA or ACCA). We know our people are the secret to our success. That's why we're always looking for ways to reward great work. You'll find a host of benefits designed to work for you, including: Holiday benefits - 25 days of annual leave (plus bank holiday entitlement) Private medical insurance Life Assurance Competitive pension scheme Access to discretionary bonus Hybrid working; our primary Currys Campus is at Waterloo (WeWork) Why join us: Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • 3.5T Delivery & Install Driver  

    Currys plc
    - Thetford
    Apply Now
    Role overview: 3.5T Delivery & Install DriverThetford Thetford Custome... Read More
    Role overview: 3.5T Delivery & Install Driver
    Thetford 
    Thetford Customer Service Centre 
    Permanent 
    Full Time Salary: 30,817 Shift Pattern: Shifts Over 8 Days At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. If you’re looking for a driving role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day.
     Role overview: As part of this role, you’ll be responsible for:
    ● Ensuring the right products get to the right places at the right time.
    ● Installing a range of different products for our customers.
    ● Making every customer encounter memorable.
    ● Lifting heavy items and completing a multi-drop driving role. Yes, you’ll need to love driving and being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art-tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces. You will need:
    ● A full UK/EA licence with no more than 6 penalty points.
    ● A passion for delivering great customer service.
    ● The ability to handle heavy stock. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
    ● First-class induction and on-going learning
    ● Quarterly bonus
    ● Product discounts on the latest tech
    ● A shift pattern of five over eight days
    ● Opportunity to upskill to a licensed 7.5 Tonne Delivery & Install Driver Why join us: Join our Delivery & Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.  Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • White Goods Engineer  

    Currys plc
    - Bolton
    Apply Now
    Role overview:Bolton North West ERDC Permanent Full Time Grade 3  Sala... Read More
    Role overview:Bolton
    North West ERDC 
    Permanent 
    Full Time 
    Grade 3 
    Salary - £30,000 - £35,000 per annum (OTE £32k - £38k) increasing to £35,000 - £40,000 per annum (OTE £35k - £41k) for Gas qualified Postcodes:  Covering LL, CH, FY, LA, PR, CW, SK, L, OL, BB, M, WN, WA
    Shift Pattern - 5 over 7 (some Saturday working on a rostered basis)
    No Sundays! At Currys we’re united by one passion: to help everyone enjoy amazing technology. 
    As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. As a White Goods Engineer at Currys, you’ll be the one who saves the day. From noisy washing machines to fridges that just won’t cool, you’ll use your know-how to get customers’ appliances and routines back on track. Whether you’re installing, diagnosing or repairing, you’ll be the friendly face they’re relieved to see at the door, working your magic to give them confidence and peace of mind with every visit.Role overview: As part of this role, you’ll be: Visiting customers’ homes to fix, install or service a range of white goods; including washing machines, dishwashers, fridges and more. Managing your own schedule, working independently and driving your fully equipped company van. Diagnosing faults and repairing appliances efficiently and effectively. Getting to the root of issues and fixing things first time wherever you can. Delivering expert advice and technical support with a smile. Representing Currys as a trusted home services professional. A lot of the job comes down to skill and efficiency, but building a rapport with customers is just as important. They will welcome you into their homes, and it’ll be down to you to get their products back on track and put their minds at ease.  You will need: Hands-on experience repairing domestic white goods (essential). A full UK/EU driving licence (max 6 points). Confidence working on your own and solving problems on the spot. A friendly, professional attitude, taking pride in doing the job right first time. A natural problem-solver with great customer skills. To love that feeling when you’ve delivered for a customer and made a difference. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: First-class induction and on-going learning. Company approved tools and van. A shift pattern of five over eight days. Quarterly bonus. Product discounts across the latest tech. Why join us: Join our White Goods Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.  Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • Sales Manager  

    Currys plc
    - Rochdale
    Apply Now
    Role overview: Sales Manager Rochdale  Currys, Rochdale  Permanent  Fu... Read More
    Role overview: Sales Manager
    Rochdale 
    Currys, Rochdale 
    Permanent 
    Full Time At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Join our talented team and you’ll be leading the way, coaching like-minded people and championing what’s best for our customers to make amazing happen. As a Sales Manager, you’ll be adding your magic to a high-performing team, nurturing them and ensuring they are proud to sell with confidence. Like you, they will delight in bringing technology to life for our customers and exceeding expectations during every interaction. Role overview: As part of this role, you’ll be responsible for: 
    ● Coaching colleagues to inspire customers to buy the best products to suit their needs, however they choose to shop with us.
    ● Leading a highly engaged team, understanding their strengths and development opportunities, and supporting personal development plans. 
    ● Inspiring colleagues to put the customer first whilst driving sales and profit objectives.
    ● Creating excitement and engagement when new products launch, being the first to suggest how this new tech can be brought to life. This isn’t a role for someone who wants to stand still. Our business moves at pace and it’s suited to someone who wants to grow with it. You’ll be driven by finding ways to enhance store performance and sharing this knowledge with the team. Doing it because it makes you proud and because you want your store to achieve. You will need:
    ● To have management experience in a similar sized, sales-driven business.
    ● Proven coaching skills, a hands-on management style and a passion for building team confidence and helping people grow their careers.
    ● A track record of identifying commercial opportunities within your department or store to maximise sales.
    ● To be confident leading a team, approachable and friendly to colleagues and customers.
    ● To be keen to learn about the latest technology. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
    ● Performance-related bonus.
    ● Product discounts on the latest tech.
    ● A range of wellbeing initiatives. Why join us: Join our Retail team and we’ll be with you every step of the way, helping you progress your career the way you want. Build connections, develop your managerial skills and discover new opportunities to push you even further. Not only can you shape your own future, but you can take charge of ours too. As the UK’s biggest recycler and repairer of tech, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • Gas Engineer  

    Currys plc
    - Stanford-le-Hope
    Apply Now
    Role overview: Gas EngineerStanford-le-HopeTilbury Customer Service Ce... Read More
    Role overview: Gas Engineer
    Stanford-le-Hope
    Tilbury Customer Service Centre
    Permanent
    Full Time Salary: £37000 Shift Pattern: 5 over 8 days At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. As a Gas Appliance Engineer, you’ll be out on the road paired up with one of our Drivers. You’ll meet, and help out, lots of different customers every day, while enjoying the variety of a wide range of installation jobs. We’ll provide the training so you can set up an array of products, from the latest cookers to integrated white goods. And because customers are often excited to get their new products up and running, you earn plenty of thanks for a job well done. Role overview: As part of this role, you’ll be responsible for:
    ● Confidently fitting new products, both gas and electric, safely. 
    ● Sharing your product knowledge with our customers. 
    ● Building great relationships at all home visits.  Customers invite you into their homes to install a new product, and you’ll jump at the opportunity to make the experience memorable.  You will need:
    ● ACS Qualifications (or equivalent) in Essential Gas Safety Domestic (CCN1), Gas Cookers and Ranges (CKR1).
    ● Proven experience in installing gas cookers and ranges.
    ● To take pride in what you do and provide excellent service. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: 
    ● First-class induction and on-going learning.
    ● Quarterly bonus.
    ● Product discounts on the latest tech.
    ● A shift pattern of five over eight days.
    Why join us: Join our Gas Engineer team and we'll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work. And where possible, we’ll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager.
    Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • Business Customer Manager  

    Currys plc
    - Norwich
    Apply Now
    Role overview: Business Customer Manager Norwich Currys, Norwich Perma... Read More
    Role overview: Business Customer Manager
    Norwich
    Currys, Norwich
    Permanent
    Full Time At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Business Customer Manager, you’ll be accountable for our B2B proposition in-store, you’ll take the lead on creating an experience our business customers love. Helping to meet and exceed all of their technology wants and needs. You’re the one who will coach the team to nurture existing relationships with local business owners, as well as giving them the confidence to develop new ones. Like you, they will delight in bringing technology to life for our customers and going above and beyond during every interaction. Role overview: As part of this role, you’ll be responsible for:
    ● Coaching colleagues to inspire our business customers to buy the best products to suit their needs, however they choose to shop with us.
    ● Building a strong network with local businesses, developing new relationships and growing existing accounts. 
    ● Leading a highly engaged team, understanding their strengths and development opportunities, supporting personal development plans and encouraging progression. 
    ● Inspiring colleagues to put the customer first whilst driving business sales and profit objectives. This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services. Enhancing B2B performance and building for the future. Doing it because it makes you proud and because you want your store to achieve.  You will need: 
    ● To have management experience and a hands-on style.
    ● Background in either a retail or B2B environment (or both!).
    ● Proven coaching skills and a passion for building team confidence and capability.
    ● A track record of identifying commercial opportunities to deliver KPIs.
    ● To be confident working in a team, approachable and friendly to colleagues and customers. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
    ● Performance-related bonus. 
    ● Product discounts on the latest tech.
    ● A range of wellbeing initiatives.
    Why join us: Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • First Line Manager  

    Currys plc
    - Snodland
    Apply Now
    Role overview: First Line ManagerSnodland Snodland Customer Service Ce... Read More
    Role overview: First Line Manager
    Snodland 
    Snodland Customer Service Centre 
    Permanent 
    Full Time Salary up to £36000 depending on the experience
    Shift Pattern – Over 7 days- (5 days On/3 days Off)/ Late Shift At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. Join us as a First Line Manager and you'll be making the magic happen in our Customer Services Centres and Delivery Centre. You’ll be coaching and motivating your team to make every step of the distribution operation first-class, so we keep making amazing happen for our customers. You’ll be finding what works well and striving to make it even better. You’ll believe in getting things right first time for our customers and love delivering the best customer service, getting a buzz out of resolving logistical and practical challenges. It’s a great feeling, one you’ll get to experience often. Role overview: As part of this role, you’ll be responsible for: Overseeing the running of the site, staffing and other resources Motivating a team of delivery drivers, warehouse teams and support colleagues to deliver on targets Providing regular and consistent performance feedback Influencing operational decisions Working closely with other internal/external departments to ensure smooth-running operation Communicating with and deputising for Operations Manager, working cross functionally and supporting different work area teams as required  Creating a safe working environment, adhering to health and safety policies
      People skills are one thing, but you’ll go a step further here by providing mentoring that puts performance improvement first. You won’t stop in your pursuit of the best, for your team, the business and yourself. Our future and your future, you’ll take charge of them both. You will need: Proven recent experience of leading teams, applying a range of leadership styles, techniques, and coaching methods A track record of developing teams to achieve customer-focused results Strong organisational skills to implement team and operational plans, prioritise workloads, and translate goals into actionable outcomes Excellent communication skills to liaise with different departments and clearly convey expectations and quality standards Ideally, experience working in a logistics or transport environment We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include: Performance related bonus  Product discounts on the latest tech A range of wellbeing initiatives
      Why join us: Join our team and we’ll be with you every step of the way, helping you develop the career you want with new skills, training opportunities and qualifications and endless variety to keep you learning. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • Analytics Engineer  

    Currys plc
    - London
    Apply Now
    Analytics EngineerAnalytics EngineerWaterloo - Hybrid WorkingFull Time... Read More
    Analytics EngineerAnalytics Engineer
    Waterloo - Hybrid Working
    Full Time
    Permanent 
    Grade 4
     
    At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. The team: Tech and Transformation are at the heart of delivering the future vision for Currys. We drive innovation that creates seamless, secure experiences for customers and colleagues – whether migrating to the latest technology, enhancing security, or deploying smart tools to our stores. Using analytics, AI and automation, we generate real value - personalising journeys, improving decision making and unlocking new opportunities. Working across the business, we simplify, streamline and evolve how things get done. And with access to learning platforms, mentoring and career support, you'll grow as fast as the tech we build. You will collaborate with analytics, engineering, and product teams to turn raw data into business-ready insights. You will work closely with analysts to understand their requirements and ensure solutions meet their needs. You will partner with platform and operations teams to maintain robust, scalable, and high-performance analytical pipelines. Your role will also involve mentoring colleagues on analytics engineering best practices and contributing to a culture of quality and reusability across the data function. Role overview: As part of this role, you'll be responsible for: • Develop and maintain dbt models that transform raw data into trusted datasets for analytics and business intelligence
    • Implement data quality tests and monitoring to ensure accuracy and reliability
    • Optimise query performance using effective data modelling and materialisation strategies
    • Create clear documentation and data dictionaries for analytical models
    • Establish version control and CI/CD processes for analytics code
    • Support self-service analytics by building reusable, high-quality data models
    • Mentor analysts on coding standards, software engineering best practices, and analytics workflows
    • Collaborate with cross-functional teams to translate business requirements into technical solutions You will need: • Strong SQL skills with experience in complex data transformations
    • Expertise with dbt and modern analytics engineering tools
    • Solid understanding of dimensional modelling and data warehousing concepts
    • Experience with version control (Git) and CI/CD pipelines for analytics
    • Knowledge of data testing frameworks and quality assurance practices
    • Proficiency in Python for data analysis and automation
    • Experience with Snowflake, Databricks, or similar data platforms
    • Excellent communication and documentation skills Why join us: Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • 3.5T Delivery & Install Driver  

    Currys plc
    - Plymouth
    Apply Now
    Role overview: 3.5T Delivery & Install DriverPlympton Plymouth Custome... Read More
    Role overview: 3.5T Delivery & Install Driver
    Plympton 
    Plymouth Customer Service Centre 
    Permanent 
    Full Time Salary: £28,078 Shift Pattern: 5 over 8 days At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. So you’ll never go it alone here. You’ll work in a great team, learning and growing together, and celebrating the big and small moments that make every day amazing. If you’re looking for a driving role that’s more than just drop and go, we’ve got the perfect opportunity. We’ll train you to install the smart tech you deliver to our customers: washing machines, fridge-freezers, 4K TVs, and more. You’ll soon be out on the road, meeting our customers first-hand and very likely making their day.
     Role overview: As part of this role, you’ll be responsible for:
    ● Ensuring the right products get to the right places at the right time.
    ● Installing a range of different products for our customers.
    ● Making every customer encounter memorable.
    ● Lifting heavy items and completing a multi-drop driving role. Yes, you’ll need to love driving and being on the road, but you’ll need to love helping customers too. Our training will cover both state-of-the-art-tech and people skills as well – it’s all about equipping you to leave a smile on customers’ faces. You will need:
    ● A full UK/EA licence with no more than 6 penalty points.
    ● A passion for delivering great customer service.
    ● The ability to handle heavy stock. We know our people are the secret to our success. That’s why we’re always looking for ways to reward great work. Alongside a competitive pension scheme, you’ll find a host of benefits designed to work for you. They include:
    ● First-class induction and on-going learning
    ● Quarterly bonus
    ● Product discounts on the latest tech
    ● A shift pattern of five over eight days
    ● Opportunity to upskill to a licensed 7.5 Tonne Delivery & Install Driver Why join us: Join our Delivery & Install team and we’ll be with you every step of the way, helping you build the career you want with on-the-job training and the opportunity to learn skills for life, for inside and outside work.  Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now

  • Senior UX Architect  

    Currys plc
    - London
    Apply Now
    Role overview:Senior UX ArchitectWaterloo - Hybrid WorkingFull TimeFix... Read More
    Role overview:Senior UX Architect
    Waterloo - Hybrid Working
    Full Time
    Fixed Term Contract (12 Months) 
    Grade 4
     
    At Currys we’re united by one passion: to help everyone enjoy amazing technology. As the UK’s best-known retailer of tech, we’re proud of the service our customers receive – and it’s all down to our team of 25,000 caring and committed colleagues. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. The Senior UX Architect plays a central role in shaping and delivering user experiences that are intuitive, inclusive, and aligned to both customer needs and business goals. Reporting into the Senior UX Manager, this role is responsible for managing the end-to-end UX design process across key digital journeys, translating insight and requirements into user-centered design solutions that improve the customer experience, and drive value to the business. As a champion of best-practice design and customer-led thinking, the Senior UX Architect works closely with cross-functional teams across digital, product, content, and development to ensure experiences are consistent, effective, and continually optimised. The role combines delivering hands-on UX methods with design oversight and mentoring, helping to drive quality, consistency, and innovation across everything we create. The Senior UX Arhictect also supports the wider UX leadership team by contributing to team planning, design standards, and the evolution of our UX maturity, making this a key role in elevating our overall 
    customer experience.Role overview: Own the end-to-end UX design process across specific digital journeys—translating insight,business requirements, and customer needs into effective, user-centred solutions. Create and deliver UX outputs such as journey maps, wireframes, prototypes, and interaction designs, ensuring solutions are intuitive, inclusive, and accessible. Collaborate closely with squads, product managers, UI designers, developers, content designers and analysts to shape experiences from concept to delivery. Use qualitative and quantitative data (. user research, customer feedback, analytics) to inform and validate design decisions.  Ensure UX best practices, design principles, and accessibility standards are consistently applied across your work.  Present and communicate design ideas and rationale clearly to stakeholders, advocating for customer needs and user-first thinking.  Support usability testing and continuous optimisation of digital experiences through iteration, A/B testing, and performance analysis.  Mentor and guide junior UX designers where appropriate, providing feedback and helping build capability within the team.  Contribute to the wider UX function—supporting with planning, ways of working, and the development of a strong design culture. Skills required: Expert knowledge of user experience (UX) design with a strong understanding of User Centred Design (UCD). Information architecture (IA) Experienced with different user research and testing methodologies, quant and qual, face-to-face and remote Visual design (UI) Interaction design (IxD) Power user of relevant wireframing, visual design and prototyping tools (., Axure, Adobe Creative Suite, Sketch, InVision, . Ability to confidently use analytics and insights to support design decisions Experience required:  Relevant 3+ years UX design experience Portfolio demonstrating your UX process and how it resulted in products that people love Setting design principles and best practices Solid understanding of accessibility best practices Designing within brand style guides and design principles App design (beneficial) Ecommerce design (beneficial) Working understanding of Front-End Development Agile and lean methodologies Competencies: Highly articulate with the ability to story tell, pitch and influence design rationale in a languageappropriate for your audience Excellent verbal and written communication skills Stakeholder management at all levels and cross functionally  Determined, motivated and curious to learn with a passion for design thinking and emerging UX trends  Coaching and design direction  Able to manage time, workload and multi-task under pressure  Experience working to strict deadlines and on different projects over a period of time  Resilience to a changing landscape and new ways of working skills Why join us: Join our team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.  Read Less
    Apply Now
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