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Cross Keys Homes
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  • Project Surveyor  

    - Peterborough
    Were expanding our Asset teamand looking for a skilled and motivated P... Read More
    Were expanding our Asset teamand looking for a skilled and motivated Project Surveyorto help us deliver high-quality planned, cyclical, and service programmes of work. This is an exciting opportunity to be part of a dynamic and forward-thinking team thats committed to improving homes and communities.As a Project Surveyor, youll focus on delivering a high quality, customer focused repairs surveying... Read Less
  • Senior Surveying Manager  

    - Peterborough
    Are you an experienced surveyor with a passion for leadership and deli... Read More
    Are you an experienced surveyor with a passion for leadership and delivery exceptional service? Were looking for aSenior Surveying Managerto join ourAsset Management directorate. This is a fantastic opportunity to lead a team of surveyors and shape the way we deliver high-quality surveying services across our property portfolio. Youll play a key role in ensuring compliance, driving customer satisf... Read Less
  • Project Surveyor (Repairs & Defects)  

    - Peterborough
    -
    Were expanding our Asset team and looking for a skilled and motivated... Read More
    Were expanding our Asset team and looking for a skilled and motivated Project Surveyor (Repairs & Defects) to help us deliver high-quality planned, cyclical, and service programmes of work. This is an exciting opportunity to be part of a dynamic and forward-thinking team thats committed to improving homes and communities. As a Project Surveyor (Repairs & Defects) , youll focus on delivering a high qualit...
    WHJS1_UKTJ Read Less
  • Project Surveyor  

    - Peterborough
    -
    Were expanding our Asset teamand looking for a skilled and motivated P... Read More
    Were expanding our Asset teamand looking for a skilled and motivated Project Surveyorto help us deliver high-quality planned, cyclical, and service programmes of work. This is an exciting opportunity to be part of a dynamic and forward-thinking team thats committed to improving homes and communities. As a Project Surveyor, youll focus on delivering a high quality, customer focused repairs surveying...
    WHJS1_UKTJ Read Less
  • Senior Surveying Manager  

    - Peterborough
    -
    Are you an experienced surveyor with a passion for leadership and deli... Read More
    Are you an experienced surveyor with a passion for leadership and delivery exceptional service? Were looking for aSenior Surveying Manager to join ourAsset Management directorate . This is a fantastic opportunity to lead a team of surveyors and shape the way we deliver high-quality surveying services across our property portfolio. Youll play a key role in ensuring compliance, driving customer satisf...
    WHJS1_UKTJ Read Less
  • Customer First Adviser  

    - Peterborough
    Full TimePermanentWe currently have a fantastic opportunity to join a... Read More
    Full TimePermanentWe currently have a fantastic opportunity to join a dedicated, friendly team as a Customer First Adviser.  Based at our Bridge Street Customer Central Office, this role requires flexibility to work a rota that can include Thursday evening and Saturday’s as required to a maximum of 37 hours per week.  Office opening hours 0830 – 1730 (1800 on Thursday) and Saturday 0830 – 1300.As a Customer First Adviser for Cross Keys Homes you will be the first point of contact for face to face customer queries at our City Centre Customer Central location. You will effectively and efficiently demonstrate a professional approach to ensure that all interactions are managed calmly and with empathy ensuring the correct action is taken to resolve queries.  Using our LETS principle, you will need to actively listen to and understand the details of each contact, assessing and supporting customers with patience and empathy with the aim of first contact resolution. You will therefore need to maintain up to date knowledge of all CKH services to provide excellent customer services to residents and those who access CKH services.The ideal candidate for this role will be someone who has previous experience working in customer service face to face and who can on occasion also cover the telephone, email and live webchat queries.If you are an assertive and confident communicator able to demonstrate good listening skills, can ensure the timely resolution of customer queries and have the experience we are looking for then we would like to hear from you!  Please see below linked document for the full job description and requirementsINDLOW Read Less
  • Project Surveyor (Aids & Adaptations)  

    - Peterborough
    Full time Monday – Friday 9am – 5pmPeterborough – Field based blended... Read More
    Full time Monday – Friday 9am – 5pmPeterborough – Field based blended with remote and office workingWe’re expanding our Asset team and looking for a skilled and motivated Project Surveyor to help us deliver high-quality planned, cyclical, and service programmes of work. This is an exciting opportunity to be part of a dynamic and forward-thinking team that’s committed to improving homes and communities.As a Project Surveyor, you’ll focus on delivering a high quality, customer focused repairs surveying service by carrying out detailed property and estate inspections, identifying condition issues, and specifying appropriate aids, adaptations, and minor improvement works. You’ll ensure all recommendations are cost-effective, compliant with regulatory and accessibility standards, and aligned with residents’ needs, while providing clear, supportive communication to customers, colleagues, and stakeholders.Key ResponsibilitiesCarry out stock condition surveys to assess building fabric, component life cycles, and overall asset health.Inspect properties to identify and recommend suitable aids and adaptations that support residents’ independence.Produce clear specifications and recommendations for minor improvements and adaptation works.Assess estate-level conditions, identifying issues with communal areas, external elements, and environmental quality.Ensure all recommendations comply with relevant legislation, accessibility standards, and organisational policies.Liaise with occupational therapists, contractors, and residents to ensure adaptations meet assessed needs.Maintain accurate stock condition data to support long-term asset planning and investment decisions.Monitor and verify the quality of completed adaptation and improvement works against required standards.Prioritise health, safety, and accessibility considerations during all inspections and surveys.Provide clear, customer-focused advice to residents regarding adaptation options, processes, and expected outcomes.Identify opportunities for estate improvements that enhance safety, usability, and overall living environments.Contribute to ongoing improvement of the asset management and adaptations service through reporting and insightWhat We’re Looking ForEssential:HNC in Building Studies or equivalent.Proven project management experience in building works.Strong knowledge of construction technology and building regulations.Experience in defect diagnosis and technical reporting.Excellent communication, budgeting, and contractor management skills.Full UK driving licence and access to a suitably insured vehicle.Desirable:Degree-level qualification in a construction-related field.IOSH or Prince2 certification.Experience with JCT contracts, CAD, and asset management databases.Additional InformationThis role requires a Basic DBS check.May involve lone working and working at height.Flexibility to respond to emergency situations during office hours.If you are interested apply now as we may close the role early if we received sufficient interest. Full JD available below. Read Less
  • Project Surveyor (Repairs & Defects)  

    - Peterborough
    Full time Monday – Friday 9am – 5pmPeterborough – Field based blended... Read More
    Full time Monday – Friday 9am – 5pmPeterborough – Field based blended with remote and office workingWe’re expanding our Asset team and looking for a skilled and motivated Project Surveyor to help us deliver high-quality planned, cyclical, and service programmes of work. This is an exciting opportunity to be part of a dynamic and forward-thinking team that’s committed to improving homes and communities.As a Project Surveyor, you’ll focus on delivering a high quality, customer focused repairs service by diagnosing property defects, carrying out inspections, and specifying cost effective remedial works ensuring compliance with regulations and providing excellent customer service to residents and internal stakeholders.Key ResponsibilitiesDiagnose property defects, carry out inspections, and specify cost-effective responsive repairs.Manage day to day repair cases, ensuring works are completed promptly and to required standards.Liaise with contractors and in-house teams to monitor repair quality, performance, and compliance.Ensure all repairs adhere to health and safety legislation, building regulations, and organisational policies.Provide clear technical advice to residents, colleagues, and stakeholders throughout the repair process.Produce accurate repair scopes, manage work orders, and control costs within budgetary constraints.Investigate complex building issues, including damp, mould, structural defects, and disrepair claims.Maintain accurate records, photographs, and asset data to support repair decisions and reporting.Deliver a customer-focused service by managing expectations and ensuring residents feel supported.Support continuous improvement of the repairs service through feedback, analysis, and proactive solutions.What We’re Looking ForEssential:HNC in Building Studies or equivalent.Proven project management experience in building works.Strong knowledge of construction technology and building regulations.Experience in defect diagnosis and technical reporting.Excellent communication, budgeting, and contractor management skills.Full UK driving licence and access to a suitably insured vehicle.Desirable:Degree-level qualification in a construction-related field.IOSH or Prince2 certification.Experience with JCT contracts, CAD, and asset management databases.Additional InformationThis role requires a Basic DBS check.May involve lone working and working at height.Flexibility to respond to emergency situations during office hours.If you are interested apply now as we may close the role early if we received sufficient interest. Full JD available below. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany