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Criterion Hospitality
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  • Design Development Manager - Hotel  

    - london (city of london)
    Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to

    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to

    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • Design Standards & Concept Designer  

    - london (city of london)
    Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to
    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to
    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to

    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to

    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • General Manager  

    - slough
    Due to ongoing growth, we are seeking a highly motivated and experienc... Read More
    Due to ongoing growth, we are seeking a highly motivated and experienced General Manager to join our expanding team. This role is responsible for leading all aspects of daily operations, delivering exceptional guest experiences, driving commercial performance, and ensuring high standards across people, service, and compliance. Key Responsibilities
    Operational Leadership Oversee day-to-day operations across all departments and ensure consistently high service delivery. Implement and maintain strong operating standards and best practices.
    Guest Experience Drive service excellence and continuously improve guest feedback and review scores. Resolve guest issues quickly and professionally.
    Financial & Commercial Accountability Lead budgeting, forecasting, KPI tracking and cost control. Analyse performance and identify opportunities to maximise profitability. Support commercial strategy, pricing, and revenue initiatives.
    People Leadership Recruit, develop, motivate, and performance-manage teams. Promote strong communication, teamwork, and a high-performance culture.
    Compliance & Risk Ensure health, safety, legal and training compliance. Manage operational risks and maintain a safe, well-run property.
    Candidate Profile Proven experience in hotel or hospitality operations management Strong leadership, communication and people-development skills Financially astute with confidence analysing performance data Hands-on, resilient, adaptable and commercially aware Innovative, solutions-focused and comfortable challenging existing ways of working
    Why Join Us? We are on an exciting growth journey and are looking for a leader who can support operational excellence, inspire teams, and help shape the future of the business. If you have the drive, experience and ambition to grow with us, we would love to hear from you. Read Less
  • Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to
    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • Criterion Capital is a London-based developer, owner, and operator of... Read More
    Criterion Capital is a London-based developer, owner, and operator of hospitality assets — including our in-house hotel brand, Zedwell . With an in-house design team responsible for creating concepts, brand standards, and designs across our hotel portfolio, we’re shaping a distinctive and guest-focused approach to urban hospitality. We are now seeking a Design Development Manager to lead the ongoing evolution of our hotel brands and ensure design excellence across all new developments and refurbishments. This role requires a creative yet commercially minded leader who can manage design delivery from concept through to completion, maintaining the balance between innovation, operational efficiency, and brand identity.
    Please email your CV and portfolio to
    Key Responsibilities Lead the development and implementation of brand design standards across all hotel brands. Oversee design development for projects from initial concept to completion, ensuring alignment with brand vision and operational requirements. Collaborate with internal teams — including hotel operations, development, and procurement — as well as architects, contractors, and consultants to coordinate and deliver cohesive design outcomes. Direct the creation of room types, public area concepts , and other branded environments that elevate the guest experience. Manage design presentations , mood boards, and sample boards to communicate design intent to internal stakeholders and senior management. Provide technical oversight on drawings, specifications, and joinery details, ensuring accuracy and buildability. Evaluate and select materials, finishes, and FF&E with a focus on durability, cost efficiency, and sustainability. Support procurement processes , identifying suppliers and ensuring the design vision aligns with commercial and operational goals. Visit project sites to review design quality, resolve issues, and ensure installations reflect approved standards. Stay informed on emerging design trends, materials, and technologies, introducing fresh ideas and innovation into ongoing and future projects.
    Skills & Attributes Strong creative and conceptual design ability, with a deep understanding of hospitality environments. Excellent leadership, communication, and presentation skills. Proficiency in AutoCAD, SketchUp/Rhino, Revit, and Adobe Creative Suite . Strong project management skills — able to prioritise, delegate, and manage multiple projects simultaneously. Commercial acumen, balancing aesthetic quality with budget and operational practicality. A collaborative, hands-on approach with the ability to inspire and motivate a multidisciplinary team.
    Experience & Qualifications Minimum 5 years of professional experience in interior or architectural design, preferably within the hospitality sector. Proven track record of leading or managing design development in hotel or high-end residential projects. Strong portfolio showcasing both conceptual and completed work. Degree in Architecture, Interior Design , or a related discipline. Read Less
  • We are seeking an experienced Hotel Opening Project Manager with deep... Read More
    We are seeking an experienced Hotel Opening Project Manager with deep operational expertise and a track record of developing and delivering client briefs, to lead and coordinate the successful opening of new hotels. This role is the critical link between hotel operations, design, and construction teams to ensure the property is built and delivered in line with the client brief, and launched to brand and operational standards. This is not a construction PM role. It is a hotel specialist position with a strong understanding of developing and delivering client briefs, how hotels come to life and how operational requirements must inform and align with physical design and development processes.
    Key Responsibilities: Lead the formation of the client brief that dictates construction builds, ensuring operational requirements and brand standards are embedded from the outset. Continuously refine and evolve the brief based on operational feedback and lessons learned from previous projects. Act as the operational lead in meetings with design, construction, and development teams, ensuring operational needs are integrated into construction and FF&E/OS&E decisions. Create and manage detailed and integrated project plans, critical paths, opening timelines and checklists in coordination with construction schedules, procurement plans, and hotel leadership Implement systems or tools to monitor progress, flag risks and record learnings Facilitate alignment among ownership, brand, technical services, procurement, IT, and operations to ensure smooth handover and readiness. Lead site readiness reviews, oversee pre-opening task force deployment, and support the hotel through soft and full opening. Provide regular progress reports to senior leadership and recommend process optimizations.
    Qualifications: 5–10 years of hotel operations experience, with a minimum of 3 years in pre-opening leadership roles (as project manager, task force lead, or opening director). Strong knowledge of hotel operating models and how they intersect with physical design (front/back of house, guest experience, compliance, etc.). Experience interfacing with construction, design, FF&E/OS&E, and technical services teams. Outstanding organizational, communication, and leadership skills across diverse stakeholders. Familiarity with project management tools (e.g., Smartsheet, Asana, MS Project). PMP or similar certification is a plus. Read Less

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