As a Service Technician at Crawfords, you will be responsible for carrying out high-quality servicing, diagnostics, and repairs on a range of commercial vehicles, and motor vehicles. This role supports the smooth operation of the service department by ensuring work is completed efficiently, safely, and to manufacturer standards.
You will diagnose mechanical, and electrical faults, perform routine maintenance, prepare vehicles for customer delivery, and complete detailed service reports. The role involves working closely with our service team, maintaining workshop standards, and delivering excellent customer service. As part of Crawfords commitment to reliability and professionalism, you will play a key part in upholding the company's reputation for expert engineering support.
Key Responsibilities:
Carry out scheduled service maintenance & inspection
Carry out fault-finding and diagnosis of customer concerns and vehicle defects
Complete pre-delivery inspections on new and pre-owned vehicles
Promote dealership services & products to customers
Service and repairs of ATV's & off-road / on road equipment
Tyre replacements and wheel alignment
Attend manufacturers' training courses
Complete job cards & work orders using various software platforms
Utilise laptop diagnostics and service systems - understanding of vehicle manufacturers wiring diagrams and technical documentation
Work alongside and communicate with customers, colleagues, manufacturers, and suppliers
Maintain a high standard of workshop housekeeping
Provide training and mentorship to junior technicians and apprentices
Understanding of BEV vehicles advantageous
Experience and Attributes:
Working on off road vehicles advantageous
Own tooling will be required, special tooling will be supplied along with PPE
A general level of computer literacy is required
Can use your own initiative and are efficient with time
Able to effectively communicate both written and verbally and be an active team member
To adapt and take on new skills and approaches and participate in training and development activities
To be flexible during busy times to work additional hours as required with the potential to go on a split shift pattern.
Package & Benefits
Salary Starting from: £37,000.00 per annum, negotiable with experience
Working pattern flexible
Potential to grow with an upcoming business
22 days holiday, plus 8 days Bank Holiday
Company Pension
Employee Assistance Programme
Private Healthcare Plan
Company and Team Events
Job Type: Full-time
Pay: From £37,000.00 per year
Benefits:
Company events
Company pension
Cycle to work scheme
Employee discount
On-site parking
Experience:
Automotive service: 1 year (required)
Licence/Certification:
Driving Licence (required)
Work Location: In person
Application deadline: 27/03/2026
Read Less
