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Connells Group
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  • Data Centre Technology Platform Lead  

    - Milton Keynes
    Data Centre Technology Platform Lead We are seeking a Data Centre Tech... Read More
    Data Centre Technology Platform Lead We are seeking a Data Centre Technology Platform Lead to join our Group Technology team in Milton Keynes. You will be responsible for technology platforms including compute, storage, backup/recovery and Cloud and own your platform-as-a-product, including the design, implementation, operating, governance, compliance and regulation. You will apply a product management mindset to release early and often, adapting to customer input and feedback and using data to prove value and improve service. Your expertise will lead an aligned and communicated vision, roadmap and delivery, building trust with your customers and stakeholders – whom you will communicate with frequently. This platform capability is responsible for the day-to-day operating, including pro-active monitoring, incident and problem management, ongoing maintenance and continuous improvement. This includes owning the 3rd party relationships from contract definition to supplier performance management. Key Responsibilities: Providing strong thought leadership, vision and technical due diligence Continual delivery of mandatory changes, discretional improvements and operational management of this platform Incident response and resolution and root cause analysis and fix to ensure a 24x7x365 capability Team and line management: Deliver the platform capability and to steward the team's professional development Alignment both to enterprise architecture and technology principles, patterns and policies, and across the department to ensure a consistent and coherent IT infrastructure capability in line with business strategy Governance of teams consuming this platform capability in a safe, reliable and sustainable way Suppliers: Day-to-day contract and performance management Experience and Skills Required: Proven experience in leading and managing a team (~10), who are responsible for compute, storage, backup/recovery and Cloud platforms ideally in an agile value-stream operating model Experience in operating in a full 24x7x365 reliability lifecycle, ideally also designed and improved it Professionally qualified in on-premises and public cloud compute and storage, ideally with a relevant degree or post-graduate qualification Proven experience in designing, implementing and supporting solutions, ideally with at least national infrastructure exposure Data-informed decision making, ideally in an OKR framework Proactive problem-solver and used to managing pressure, ideally at a scale relevant to Connells On-premises and public-cloud exposure including migrating to the latter, ideally within a significant or completed hosting transformation initiative Specific technology exposure: IAC: Terraform, GitHub Actions, ARM templates and resource management Containerisation and orchestration (Docker, Kubernetes) Knowledge of core services (Virtual Networks, VMs, Storage, App Services, etc.) Experience with Azure AD, RBAC, Key Vault, and security best practices Experience using PowerShell, Azure CLI, and Bash for automation tasks Knowledge of security best practices for on-premises and cloud environments Experience optimising on-premises and cloud spend Server and o/s (Windows and Unix) build and patching Server and storage standards Microsoft Active Directory and Office365 configuration and management (Exchange, SharePoint, Teams) Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.  CF00780 Read Less
  • Customer Relations Advisor  

    - Leighton Buzzard
    Customer Relations Advisor You'll work from 9:00am to 5:30pm in eithe... Read More
    Customer Relations Advisor You'll work from 9:00am to 5:30pm in either our Leighton Buzzard or Milton Keynes offices. You will support the Mortgage Services business by conducting independent, impartial, and high-quality investigations into customer complaints. Your primary objective is to ensure that every customer receives a fair, balanced, and positive outcome. Following successful completion of the Customer Relations Team induction programme, you will demonstrate a strong understanding of the Financial Conduct Authority’s Dispute Resolution Rules (DISP) and consistently apply these principles when handling and resolving customer complaints. Key Responsibilities Independently and impartially investigate customer complaints, ensuring fair, consistent, and customer-focused outcomes Deliver high quality complaint assessment and good customer outcomes, in line with internal procedures and regulatory standards Apply the Financial Conduct Services Disputes Resolution (DISP) consistently Clearly communicate complaints outcomes to customers in a professional, empathetic and transparent manner Ensure that all agreed redress and remedial actions are accurately implemented and completed within agreed and reasonable timescale Maintain regular contact with customers throughout the complaint investigation process Maintain accurate, thorough and compliant case records to support audit, reporting and regulatory requirements What We Expect From You To hold the Mortgage Qualification or willing to study towards it A proactive and positive attitude with a passion for helping others. Strong communication and relationship-building skills. High attention to detail and commitment to quality. Ability to work independently and as part of a collaborative team. Uphold company values and contribute to a respectful, inclusive workplace A forward-thinking mindset with a passion for technology to enhance collaboration and drive innovation Ability to adapt to evolving tech platforms and contribute to a culture of digital curiosity and learning What to expect from us: Full Training and support alongside opportunities for career progression Exclusive company benefits including pension and access to our award-winning benefits scheme 25 days annual leave plus your birthday off to celebrate you. Access to Perks at Work, giving you discounts and rewards across hundreds of retailers. A confidential Employee Assistance Programme to support mental, emotional, and financial wellbeing. Recognition through our High Achievers Event, where outstanding contributions are celebrated and rewarded. At Connells Group, you’re not just joining a company—you’re becoming part of a community that values you, invests in you, and celebrates your success. MS03206 Read Less
  • Data & Information Administrator  

    - Cheshire West and Chester
    Data & Information Administrator Connells Group has an exciting opport... Read More
    Data & Information Administrator Connells Group has an exciting opportunity to join our Group Operations team based in Chester City Centre for a Data & Information Assistant. You will be supporting the department in administration and management of the processes as well as providing an end to end function for all data subject access requests received by the under UK GDPR. This is great role for a recent graduate who wants to kick start their career with a leading company. Key responsibilities of the Data & Information Assistant: Determine treatment of requests for access and/or disclosure Take all necessary administration actions as required Be responsible for acknowledging, requesting, chasing and analysing subject access requests Overall management of files, including closure when completed
    Maintain training and knowledge in this area of law and procedure Skills & experience required of a Data & Information Assistant: Knowledge of UK GDPR laws and procedure Previous experience of undertaking data subject access or right to be forgotten requests Excellent communication skills – both written and verbal Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.  CF00751 Read Less
  • Senior Payroll Administrator  

    - Milton Keynes
    Senior Payroll Administrator We are seeking an experienced Payroll Se... Read More
    Senior Payroll Administrator We are seeking an experienced Payroll Senior administrator to join our payroll team. This role is essential for ensuring the accurate and efficient processing of payroll data and supporting the payroll specialists in meeting deadlines. The ideal candidate will be proactive, detail-oriented, and able to work well under pressure. Key Responsibilities: Accurately input data into Resource Link, including starters, leavers, changes of details, attachment of earnings, and timesheets. Be responsible end to end processing for small-scale Payrolls as part of development. Assist the Payroll Specialist in completing pre-month-end reporting in a timely manner, by supporting them on queries sent through by business. Accurately enter/load variable payroll data in line with the monthly payroll timetable. Run daily audit reports and produce monthly report for GAYE to liaise with 3rd party and save them appropriately. Serve as the first point of escalation for employee and team queries. Proactively learn the overpayment process and assist in checking overpayments. Perform necessary checks on administrators’ input for audit requirements and save the output. – Check the work of other admin for accuracy and provide feedback to improvement and possible training. Ensure all pay documents are released in a timely manner. Assist Payroll Specialists in ensuring all variable data is correctly entered for the payroll run, including completing National Minimum Wage checks during the pre G2N stage of the payroll and saving reports. Run FPS extracts, FBI reports, weekly exceptions, check incoming FBI, and save and distribute these to administrators. Required Qualifications and Skills: Minimum of 2 years of payroll knowledge and experience. Be able to prepare manual calculations. Proactive and customer-focused approach. Intermediate proficiency in Microsoft Excel and Word. Strong organizational skills with the ability to prioritize tasks effectively. Excellent communication skills. Ability to work under pressure and meet tight deadlines. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.  Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.  CF00756 Read Less
  • Arrears Coordinator  

    - Nottingham
    Arrears Coordinator Countrywide, part of Connells Group are seeking a... Read More
    Arrears Coordinator Countrywide, part of Connells Group are seeking a driven and professional customer service specialist who wants to be a part of an established, passionate team who support the accounting functions within Countrywide’s estate agency network. We are on the lookout for a committed Arrears Coordinator to join our arrears team who shares the same passion for customer service as we do! We are looking for candidates to provide credit control and debt recovery services on residential tenancies. You will be liaising with tenants and guarantors regarding rent arrears by telephone and in writing whilst keeping our Landlord clients fully informed at all stages. To succeed as an Arrears Coordinator you will need to: Demonstrate outstanding customer service skills to handle situations where tact and diplomacy are imperative. Support our customers in an efficient and engaging way. You will need good telephone manner, strong communication skills and competence when working with numbers. Build strong relationships through rapport with customers and colleagues alike. Have a keen eye for detail. We are regularly called upon to provide accurate information to be submitted as evidence in legal claims. Have a willingness to learn. Compliance is key in the property industry and you will need to proactively build your knowledge and understanding of relevant legislation. What you get in return for a career as an Arrears Coordinator: Pension scheme. 23 days annual leave, increasing with service. Training and career progression opportunities throughout the business. Industry recognised qualifications. Discount schemes covering retail, entertainment, travel and health. Free on-site parking. Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities. CF00760 Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany