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Collinson
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  • Modern Workplace Analyst  

    - London
    We use our expertise and products to craft customer experiences. Our r... Read More
    We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
    Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
     Modern Workplace AnalystWe are now looking for a Modern Workplace Analyst. In this role, you’ll be part of a diverse team dedicated to making a real impact through collaboration, innovation, and continuous learning. Collinson values diversity and actively encourages applications from women and underrepresented groups, offering flexible working arrangements, generous parental leave, and strong career development support.   
    As a Modern Workplace Analyst, you’ll work with cross-functional teams to design and implement digital transformation solutions that enhance the employee experience. Your focus will be on teamwork, creativity, and ongoing learning, with Collinson supporting your growth whether you’re returning to work, changing careers, or seeking advancement.   Key Responsibilities Strategic Contribution: Help shape and deliver the workplace applications roadmap, ensuring alignment with business priorities and IT standards. Collaboration:  Collaborate with a variety of stakeholders and SMEs including group communications, project managers and teammates to plan and deliver Modern Work opportunities by translating them into practical Microsoft 365 solutions.  Employee Experience: Recommend, design, and implement solutions using Viva Engage, Glint, SharePoint, Power Apps, and reporting tools, balancing user experience with governance and technical feasibility and focused on improving employee experience and how Microsoft 365 tools can support effective ways of working Enablement: Lead workshops and presentations to co-create solutions and demonstrate the benefits of low-code and AI-enabled tools.  Curate and continuously enhance the end-to-end employee experience by designing and delivering modern workplace solutions that align with user needs and business requirements Support: Provide training, documentation, and ongoing support to empower colleagues in using workplace applications. Innovation: Develop and prioritize use cases for Co-pilot AI, creating scalable low-code solutions that deliver measurable business value, balancing creativity and innovation with governance, security and scalability considerations Empowering: Passionate about designing employee-centred solutions and using Microsoft 365 tools to improve efficiency, engagement and experience. Automation: Design and implement system integrations using Power Automate to streamline workflows. Continuous Learning: Stay updated on emerging technologies / share insights.  Monitor and anticipate workplace trends to ensure the group remains agile and well-positioned to meet current and future digital workforce needs to enhance the employee experience  Agility: Proactive, adaptable and comfortable working in a fast-paced environment with evolving priorities.  Skills & Experience: Experience with Microsoft 365 applications (including Viva Engage, Glint, SharePoint, Power Apps, Copilot) Familiarity with Windows and Mac OS Knowledge of integration technologies, APIs, and protocols Strong communication, collaboration, and problem-solving skills Ability to work effectively with people at all levels Attention to detail and organizational skills Experience in fast-paced, deadline-driven environments is valued Microsoft certification is a plus, but not mandatory. Highly collaborative team member who actively incorporates feedback and designs solutions grounded in a deep understanding of user needs.  What Collinson Offers: Flexible and hybrid working options Generous parental leave and family-friendly policies Career development, mentorship, and training A supportive, inclusive culture with employee resource groups and diversity initiatives.  If you’re passionate about innovation and creating positive change, Collinson encourages you to apply—even if you don’t meet every criterion.  
    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
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  • Senior Project Manager (12 month FTC)  

    - London
    Collinson is the global, privately-owned company dedicated to helping... Read More
    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
    Purpose of the jobResponsible for the definition, documentation and successful completion of projects that may have significant business, political, or high-profile impact and high-risk dependencies, ensuring that realistic project, quality, change control and risk management processes are maintained.Ensure projects remain within acceptable, agreed tolerances.Key Responsibilities• Managing significant/complex projects or running multiple lower complexity projects concurrently• Being responsible for all aspects of projects from the initiation through to completion and handover to operations• Applying the relevant standards and methodology to be used in a project – in line with corporate guidelines• Agreeing roles & responsibilities with the project team and key stakeholders• Managing key stakeholder & sponsor expectations• Facilitating the definition of project scope, goals and deliverables • Producing realistic and coherent project schedules• Assembling and managing project resources• Monitoring and tracking project progress and deliverables using appropriate tools• Submitting high quality progress reports to stakeholders and senior managers• Ensuring project scope is controlled• Managing project budgets and flagging significant variance• Ensuring appropriate project documentation is produced and published• Identification and effective mitigation of project risks• Identifying and resolving issues – constantly on the lookout for potential problems• Driving cross-functional project teams to achieve project objectives, providing appropriate direction and support • Creating a working environment that allows everyone to work to the best of their abilities• Negotiating with suppliers and sub-contractors as appropriate• Ensuring that the highest quality standards are met• Identifying and implementing appropriate remediation actions to bring project back into control as required• Conducting retrospectives and post project reviews to identify lessons learned that can be • incorporated into future projects. • Making sure lessons learned are considered and related actions implemented when starting new projectsKnowledge, skills and experience required• Project management qualification such as Prince2 or PMP• Strong knowledge of project management techniques and tools• Excellent risk identification and management• People management• Excellent written and spoken English• Critical thinking and problem-solving skills• Delegation• Negotiation• Conflict management• Experienced in all aspects of project financials from estimation to forecasting and status reporting• Experience of working with waterfall and agile methodologies• Experience managing software development projects• Experience of leading multi-disciplined development teams, including managing external vendors and agencies providing services for projectPerson Specification• Excellent communication skills with the ability to tailor communication and make relevant to • different audiences/levels of seniority• Clear focus and ability to make decisions• Strong leader and influencer
    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
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  • Marketing Manager, EMEA  

    - London
    Collinson is the global, privately-owned company dedicated to helping... Read More
    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Marketing Manager – EMEAAbout the roleWe are seeking an experienced Marketing Manager to lead loyalty marketing across EMEA, driving brand awareness, lead generation, and revenue growth for our loyalty consultancy and Salesforce loyalty solutions.Working closely with business development, loyalty consulting, and growth marketing teams, you will deliver integrated campaigns, develop compelling content, manage events and partnerships, and demonstrate the commercial impact of marketing activity.Key responsibilitiesOwn and execute the EMEA loyalty marketing plan aligned to business goalsLead content and communications planning with the Content Marketing ManagerDeliver and optimise multi-channel campaigns across digital, content, email, paid media, webinars, and eventsPlan and execute third-party and owned events, including partner-led initiativesDevelop sales enablement assets, case studies, and market insightsBuild strategic partnerships to extend reach and credibilityQualify marketing leads and work with Sales to progress opportunitiesTrack and report on KPIs, ROI, and campaign performanceAbout youExtensive ( 6-8 years) B2B marketing experience across brand, demand generation, and lead nurturingProven delivery of omni-channel campaignsStrong analytical, communication, and stakeholder management skillsCollaborative, proactive, and commercially mindedExperience in loyalty marketing or travel benefits is a plusWorking knowledge of Salesforce, Pardot, or marketing automation tools is desirableWhy join us?Lead high-impact marketing across EMEAWork on market-leading loyalty and customer engagement solutionsFlexible working and a collaborative, insight-driven culture Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
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  • Senior Marketing Executive, EMEA  

    - London
    Collinson is the global, privately-owned company dedicated to helping... Read More
    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.Senior Marketing Executive, EMEAAbout the roleAs Senior Marketing Executive, EMEA, you will support marketing activities across Europe, the Middle East and Africa. You will help create and execute engagement strategies that nurture client and partner relationships and drive growth throughout the lifecycle.Working closely with sales, business solutions, partnerships and account teams, you will collaborate with the Marketing Manager to deliver targeted engagement programmes that improve retention, encourage upsell opportunities and strengthen long-term partnerships. You’ll also play a key role in developing compelling content and insights that demonstrate the value of Collinson.What you’ll be doingSupport the planning and delivery of regional marketing initiatives aligned with strategic business objectivesContribute to marketing plans and develop channel-specific strategies and briefs to drive engagement, retention and growthPlan and deliver targeted multi-channel engagement programmes to nurture existing clients and partners and support upsell opportunitiesManage the planning, production and delivery of marketing activities, ensuring projects are completed on time and within budgetLead the execution of the monthly client newsletter, including content optimisation and A/B testingDeliver B2B email communications using Salesforce / Pardot / SF Marketing Engagement to support campaigns, product launches, operational communications and go-to-market strategiesCollaborate with internal teams, external agencies and in-house studios to deliver high-quality content and campaignsCompile monthly reports on marketing performance and engagement metricsCoordinate activity across multiple channels, ensuring consistent messaging and maintaining a rolling engagement calendarLead the evaluation of events, sponsorships, awards and partnershipsManage branded merchandise to support client meetings, hospitality, gifting and eventsSupport budget management, including raising purchase orders and tracking spend What you’ll bringAt least 3 years’ experience in a marketing role, with proven B2B marketing experienceBachelor’s degree in Marketing, Communications, Digital Marketing or a related disciplineStrong interpersonal and communication skills, with the ability to build effective relationships with stakeholdersExcellent organisational and time-management skills, with experience managing multiple projects simultaneouslyA collaborative, proactive and creative mindsetAmbition and enthusiasm for building a career in marketing Why join usYou’ll be part of a collaborative, international marketing team with the opportunity to work across a diverse EMEA region, contribute to meaningful client engagement strategies, and develop your skills within a global business.
    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
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  • Senior Strategy Facilitator & Consultant  

    - London
    We use our expertise and products to craft customer experiences. Our r... Read More
    We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
    Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.ValueDynamx is seeking an experienced, highly skilled strategy consultant to guide a diverse senior leadership team — including the Group Chairman — through the development of an aligned business strategy that will serve as the foundation for a credible three-year plan.This is a role for a seasoned listener and objective facilitator: someone who can draw out the thinking, perspectives, and ambitions of multiple senior stakeholders; navigate differing and sometimes competing viewpoints; and transform high-level vision statements into a clear, realistic, market-grounded strategic plan.We are not looking for someone to create the strategy themselves. Instead, the successful candidate will gently but confidently interrogate assumptions, uncover the underlying rationale behind leadership viewpoints, identify gaps or inconsistencies, and synthesise these into a coherent, evidence-based roadmap. They must be able to respectfully balance the strong voice of the Chairman with the contributions of the wider team, ensuring all perspectives are heard and distilled into an aligned output.Industry familiarity (e.g., loyalty, customer engagement, digital platforms) is beneficial to enable meaningful challenge, but deep sector bias is not desired — neutrality and clarity of thought are essential.Key ResponsibilitiesStrategic Facilitation & Alignment· Lead the process of extracting, organising, and aligning the senior team’s collective vision into a unified business strategy.· Facilitate structured discussions, workshops, and interviews that encourage participation, uncover assumptions, and clarify strategic intentions.· Translate high-level vision statements into actionable components: key steps, resource requirements, capabilities, dependencies, and timelines.· Help the team confront and reconcile differing viewpoints to ensure a cohesive and credible strategic direction.Analysis, Interrogation & Synthesis· Challenge leadership assumptions using real-world experience, market insight, and data-driven reasoning — without imposing personal strategic bias.· Contextualise proposed strategies against current market conditions, competitor dynamics, and organisational realities.· Identify risks, opportunities, and gaps that may impede delivery of the agreed strategy.· Produce a polished, well-structured, and logically sound strategic plan that can be confidently shared with the corporate parent and external stakeholders (including potential financiers).Stakeholder Management & Advisory· Build trust and rapport with senior leaders, acting as a thoughtful, independent advisor throughout the process.· Maintain a balanced and respectful dynamic with the Group Chairman, ensuring his voice is considered while enabling others to contribute fully.· Facilitate alignment across globally dispersed teams with varied perspectives and levels of strategic maturity.· Communicate complex issues in a clear, concise, and compelling way, both verbally and in writing.Required Skills & Experience· 10+ years of experience in strategy consulting or strategic facilitation, preferably working with senior executives or boards.· Demonstrated ability to lead complex strategic discussions and extract clarity from ambiguity.· Exceptional listening skills and the ability to navigate power dynamics with diplomacy, confidence, and discretion.· Strong analytical capabilities, with the ability to frame issues, interrogate assumptions, and synthesize insights into coherent narratives.· Proven experience delivering executive-ready strategy documents or investment-grade business plans.· Outstanding communication, storytelling, and stakeholder-alignment skills.· Experience working in industries related to loyalty, customer engagement, digital platforms, travel, financial services, or retail is advantageous but not essential.· Comfortable balancing industry context with objectivity — able to challenge without biasing direction.Preferred Qualifications· Prior experience working with chairpersons, boards, or senior leadership teams undergoing strategic transformation.· Exposure to SaaS, digital platforms, customer engagement technologies, or data-driven business models.· MBA or other advanced degree helpful but not required.


    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
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  • Senior Data Engineer  

    - Haywards Heath
    Collinson is the global, privately-owned company dedicated to helping... Read More
    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the job

    The Data Engineering Team is responsible for maintaining and enhancing the data platform, to deliver business value to both internal and external stakeholders.

    As a Data Engineer, you’ll be a key member of this team which delivers functionality using the Agile delivery methodology. You will be responsible for designing, building, and maintaining data pipelines under the guidance of a Principal Software Engineer to the agreed development plan and to approved specifications.

    You will have the opportunity to bring innovation to the team, using cutting-edge data engineering frameworks and techniques.

    Key Responsibilities

    -Design, develop, and maintain data pipelines for collecting, transforming, and loading data into various data stores
    -Write efficient and scalable code in languages such as Python
    -Develop collaborative relationships with internal stakeholders to understand their data requirements and provide solutions
    -Resolve day-to-day challenges or issues without the need for technical guidance
    -Provide competent, proactive, and professional technical support when required
    -Deliver supporting documentation of a high quality
    -Actively engage in and contribute to agile planning and design sessions
    -Support agile process improvements that will improve productivity, effectiveness, and professionalism of the team, without impacting budgets and delivery plans
    -Contribute to the Code Peer Review community to improve the quality of code produced and ensure it adheres to our standards
    -Participate in regular team meetings to ensure the correct tasks are being worked on and share key decisions required, risks identified and highlight any issues encountered
    -Support, Develop and Improve our CI/CD pipelines
    -Maintain a good technical awareness and familiarity with new and forthcoming relevant Technologies

    Knowledge, skills and experience required

    Required:
    -University Degree in computer science, engineering, or related experience required
    -At least 5 years’ experience in a Data Engineering role or with similar technical systems and technologies
    -Experience with Scrum, Kanban, or another Agile application development methodology
    -Experience of working across multiple delivery organisations practising distributed development

    Specific Technical Skills:
    -In-depth understanding of modern data architectures and data modelling practices
    -Strong programming skills in Python, PySpark
    -Extensive experience with AWS Technologies (Aurora, Glue, Lambda, Step Functions, S3, API Gateway, SQS, SNS, Athena)
    -Familiarity with CI/CD for data pipelines using Terraform, CodeBuild and Flyway
    -Usage of Source Control tools (GitHub Enterprise)

    Personal Skills:
    -The ability to demonstrate through examples, the effective management of stakeholder relationships
    -Excellent written and spoken English
    -Personable, enthusiastic and a good communicator (ability to present, inform and guide others)
    -Ability to bridge communications between technical and business focussed groups
    -Passionate about technology – willingness to learn about new and emerging technology within web, cloud, languages, frameworks, and methodologies
    -Ability to thrive in a fast moving and changing environment
    -Ability to show initiative and to work independently
    -Willingness to take on a variety of roles and responsibilities

    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
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  • Senior Data Engineer  

    - Haywards Heath
    We use our expertise and products to craft customer experiences. Our r... Read More
    We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
    Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.Purpose of the job

    The Data Engineering Team is responsible for maintaining and enhancing the data platform, to deliver business value to both internal and external stakeholders.

    As a Data Engineer, you’ll be a key member of this team which delivers functionality using the Agile delivery methodology. You will be responsible for designing, building, and maintaining data pipelines under the guidance of a Principal Software Engineer to the agreed development plan and to approved specifications.

    You will have the opportunity to bring innovation to the team, using cutting-edge data engineering frameworks and techniques.

    Key Responsibilities

    -Design, develop, and maintain data pipelines for collecting, transforming, and loading data into various data stores
    -Write efficient and scalable code in languages such as Python
    -Develop collaborative relationships with internal stakeholders to understand their data requirements and provide solutions
    -Resolve day-to-day challenges or issues without the need for technical guidance
    -Provide competent, proactive, and professional technical support when required
    -Deliver supporting documentation of a high quality
    -Actively engage in and contribute to agile planning and design sessions
    -Support agile process improvements that will improve productivity, effectiveness, and professionalism of the team, without impacting budgets and delivery plans
    -Contribute to the Code Peer Review community to improve the quality of code produced and ensure it adheres to our standards
    -Participate in regular team meetings to ensure the correct tasks are being worked on and share key decisions required, risks identified and highlight any issues encountered
    -Support, Develop and Improve our CI/CD pipelines
    -Maintain a good technical awareness and familiarity with new and forthcoming relevant Technologies

    Knowledge, skills and experience required

    Required:
    -University Degree in computer science, engineering, or related experience required
    -At least 5 years’ experience in a Data Engineering role or with similar technical systems and technologies
    -Experience with Scrum, Kanban, or another Agile application development methodology
    -Experience of working across multiple delivery organisations practising distributed development

    Specific Technical Skills:
    -In-depth understanding of modern data architectures and data modelling practices
    -Strong programming skills in Python, PySpark
    -Extensive experience with AWS Technologies (Aurora, Glue, Lambda, Step Functions, S3, API Gateway, SQS, SNS, Athena)
    -Familiarity with CI/CD for data pipelines using Terraform, CodeBuild and Flyway
    -Usage of Source Control tools (GitHub Enterprise)

    Personal Skills:
    -The ability to demonstrate through examples, the effective management of stakeholder relationships
    -Excellent written and spoken English
    -Personable, enthusiastic and a good communicator (ability to present, inform and guide others)
    -Ability to bridge communications between technical and business focussed groups
    -Passionate about technology – willingness to learn about new and emerging technology within web, cloud, languages, frameworks, and methodologies
    -Ability to thrive in a fast moving and changing environment
    -Ability to show initiative and to work independently
    -Willingness to take on a variety of roles and responsibilities

    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
    Read Less
  • Senior QA Engineer  

    - London
    We use our expertise and products to craft customer experiences. Our r... Read More
    We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
    Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
    Purpose of the job
    The role of a Senior QA Engineer is to collaborate and work within agile scrum teams ensuring Functional and non-functional testing has been done to mitigate risks for the solution/delivery. You will work closely with the agile team members, such as Product Owners, Analysts, Developers and Technical Leads and champion quality through understanding Business risk and impact and ensure that an accurate quality level is assessed and communicated for the application under test.

    You will assess what tests are suitable for regression and automate tests depending on the requirement. Mentor the testers in the team on tools and techniques.Key Responsibilities
    • Prepare test cases corresponding to business and functional requirements.
    • Carry out both manual and automated tests to establish the quality of the software under test.
    • Work with the team in all estimations and planning sessions, defining and creating test criteria.
    • Design, develop, and maintain automated test frameworks for data pipelines and data lake components.
    • Validate data ingestion, transformation, and storage processes across AWS services.
    • Collaborate with data engineers, developers, and product teams to define test strategies and acceptance criteria.
    • Perform data quality checks, schema validations, and integrity testing on large datasets.
    • Monitor and troubleshoot test failures, data anomalies, and pipeline issues.
    • Contribute to CI/CD pipelines by integrating automated tests.
    • Document test plans, test cases, and QA best practices for data lake projects.
    • Follow Test Data and Test Case execution processes.
    • Conducted functional, integration, and regression testing of data ingestion and transformation processes.
    • Utilise AWS services such as s3, Glue jobs, Step Functions, Cloudwatch logs for validation purpose.
    • Be the advocate for quality when testing is being discussed.
    • Support UAT testing.
    • Bring value to requirements engineering (such as three-amigos conversations) to prevent quality issues arising from requirements, drive and implement the Shift Left QA approach.

    Team Working
    • Identify and communicate patterns to improve software development.
    • Advocate and evangelise for best practices like Test Driven Development (TDD), Behaviour Driven Development (BDD), Continuous Integration (CI) and Continuous Delivery (CD)
    • Help to maintain and develop automated test suites, aiming for constant improvement.
    • Provide regular and accurate reports of progress.
    • Compile user guides, documentation, and instruction pages for other QA team members.
    • Be the point of contact for testing within a Scrum team.
    • Make testing-related decisions on behalf of the Scrum team.
    • Look for gaps in the process and seek to make improvements.
    • Assist with interviewing new candidates.
    • Help new starters with the onboarding process.
    • Mentor new QA team members in testing and in test automation

    Knowledge, skills and experience required
    • Solid understanding of data lake architecture, ETL processes, and data warehousing concepts.
    • Experience in using AWS services, i.e. S3, Glue, Step Functions, Cloudwatch and Code Build.
    • Experience in Python for scripting and test automation.
    • Familiarity with tools like PyTest or similar data testing frameworks.
    • Proficiency in SQL for data validation and querying purposes.
    • Good understanding of agile software development lifecycle, including open-source test
    • Experience working in a fast-paced Agile team with CI/CD.
    • Experience in testing API using Postman.
    • Experience in using any test management tools.
    • Knowledge of software testing, methodologies, tools, and techniques.
    • Experience in using JIRA.
    • Experience in using GitHub/TeamCity/Code Deploy/Code Pipeline.
    • Extensive knowledge of automating, debugging and maintaining API tests and frameworks.
    • Understand and apply SOLID principles for patterns in developing Automation frameworks.
    • Ability to work with team members to troubleshoot problems and ensure that all relevant personnel are informed of progress.
    • Excellent communication, interpersonal, and time management skills; efficient team player; readily adapts to new technologies and environments; ability to work well in a team or as an individual.
    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
    Read Less
  • Senior QA Engineer  

    - London
    Collinson is the global, privately-owned company dedicated to helping... Read More
    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
    Purpose of the job
    The role of a Senior QA Engineer is to collaborate and work within agile scrum teams ensuring Functional and non-functional testing has been done to mitigate risks for the solution/delivery. You will work closely with the agile team members, such as Product Owners, Analysts, Developers and Technical Leads and champion quality through understanding Business risk and impact and ensure that an accurate quality level is assessed and communicated for the application under test.

    You will assess what tests are suitable for regression and automate tests depending on the requirement. Mentor the testers in the team on tools and techniques.Key Responsibilities
    • Prepare test cases corresponding to business and functional requirements.
    • Carry out both manual and automated tests to establish the quality of the software under test.
    • Work with the team in all estimations and planning sessions, defining and creating test criteria.
    • Design, develop, and maintain automated test frameworks for data pipelines and data lake components.
    • Validate data ingestion, transformation, and storage processes across AWS services.
    • Collaborate with data engineers, developers, and product teams to define test strategies and acceptance criteria.
    • Perform data quality checks, schema validations, and integrity testing on large datasets.
    • Monitor and troubleshoot test failures, data anomalies, and pipeline issues.
    • Contribute to CI/CD pipelines by integrating automated tests.
    • Document test plans, test cases, and QA best practices for data lake projects.
    • Follow Test Data and Test Case execution processes.
    • Conducted functional, integration, and regression testing of data ingestion and transformation processes.
    • Utilise AWS services such as s3, Glue jobs, Step Functions, Cloudwatch logs for validation purpose.
    • Be the advocate for quality when testing is being discussed.
    • Support UAT testing.
    • Bring value to requirements engineering (such as three-amigos conversations) to prevent quality issues arising from requirements, drive and implement the Shift Left QA approach.

    Team Working
    • Identify and communicate patterns to improve software development.
    • Advocate and evangelise for best practices like Test Driven Development (TDD), Behaviour Driven Development (BDD), Continuous Integration (CI) and Continuous Delivery (CD)
    • Help to maintain and develop automated test suites, aiming for constant improvement.
    • Provide regular and accurate reports of progress.
    • Compile user guides, documentation, and instruction pages for other QA team members.
    • Be the point of contact for testing within a Scrum team.
    • Make testing-related decisions on behalf of the Scrum team.
    • Look for gaps in the process and seek to make improvements.
    • Assist with interviewing new candidates.
    • Help new starters with the onboarding process.
    • Mentor new QA team members in testing and in test automation

    Knowledge, skills and experience required
    • Solid understanding of data lake architecture, ETL processes, and data warehousing concepts.
    • Experience in using AWS services, i.e. S3, Glue, Step Functions, Cloudwatch and Code Build.
    • Experience in Python for scripting and test automation.
    • Familiarity with tools like PyTest or similar data testing frameworks.
    • Proficiency in SQL for data validation and querying purposes.
    • Good understanding of agile software development lifecycle, including open-source test
    • Experience working in a fast-paced Agile team with CI/CD.
    • Experience in testing API using Postman.
    • Experience in using any test management tools.
    • Knowledge of software testing, methodologies, tools, and techniques.
    • Experience in using JIRA.
    • Experience in using GitHub/TeamCity/Code Deploy/Code Pipeline.
    • Extensive knowledge of automating, debugging and maintaining API tests and frameworks.
    • Understand and apply SOLID principles for patterns in developing Automation frameworks.
    • Ability to work with team members to troubleshoot problems and ensure that all relevant personnel are informed of progress.
    • Excellent communication, interpersonal, and time management skills; efficient team player; readily adapts to new technologies and environments; ability to work well in a team or as an individual.
    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
    Read Less
  • Senior Client Operations Account Executive  

    - London
    We use our expertise and products to craft customer experiences. Our r... Read More
    We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
    Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.

    Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

    Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

    We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

    Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

    Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

    Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.We are now looking for a Senior Client Operations Account Executive to join our team and support the delivery of exceptional client experiences globally.About the RoleAs a Senior Client Operations Account Executive, you will be responsible for managing and strengthening relationships with some of our key global clients. Acting as the central point of communication, you will ensure alignment across internal teams, support onboarding processes, oversee implementations, and drive operational excellence. You will also manage escalations professionally, lead service improvement initiatives, and contribute to cross-functional projects that enhance our operational capabilities.Key ResponsibilitiesClient Management & Communication Act as the primary point of contact for global clients, fostering trust and long-term partnership. Ensure clear, consistent, and timely communication across internal teams and with clients. Onboarding & Implementations Support handovers from Commercial teams and guide client onboarding activities. Oversee data feed implementations and migrations, ensuring developments are tested, approved, and delivered within SLAs. Service Excellence Monitor performance against agreed standards and raise issues or bugs as needed. Lead initiatives to reduce SLA timelines and improve overall service delivery. Manage complaints, disputes, and escalations to maintain client confidence. Reporting & Insights Produce and distribute monthly reporting. Contribute to Quarterly Business Reviews and provide updates to internal stakeholders and client leadership. Operational Projects & Improvements Represent Operations in company-wide initiatives, supporting process innovation and system improvements. Help refine global processes and create operational documentation for awareness and training. Maintain strong knowledge of operational, contractual, financial, and system-related aspects of client accounts. Knowledge, Skills and Experience At least two years of experience in a client-facing account management role. Strong communication skills, with the ability to engage a wide range of internal and external stakeholders. Educated to degree level (or equivalent). Additional languages are an advantage. Strong numeracy, MS Office proficiency, and general computer literacy. Good understanding of project lifecycles and operational workflows.
    Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success. We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com
    Read Less

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