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CMS Distribution
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  • Business Projects Officer  

    - Nottingham
    p We are a leading tech distribution firm dedicated to Connecting Peop... Read More
    p We are a leading tech distribution firm dedicated to Connecting People to Tech, through empowerment of great people to exceed the expectations of our Customers and Vendors. We are committed to delivering the best employee experience to our People, connecting everyone, and nurturing high engagement! /p p As we expand our projects and initiatives, we’re looking for a Business Projects Partner with a strong focus on communications to help drive the successful delivery of our initiatives and enhance our internal and external communications. /p p br /p p The Business Projects Officer will be responsible for managing projects from inception to completion, with an emphasis on ensuring effective communication with all stakeholders. This role requires a unique blend of project management expertise and exceptional communication skills to maintain clarity, consistency, and alignment across teams. You will be responsible for project planning, execution, and reporting, with a strong focus on stakeholder engagement, message alignment, and change management. /p p The role will be based at either our London, Castleford or Nottingham Offices, with visits to other CMS sites based Internationally. /p p br /p p strong Role Responsibilities /strong /p ul li Change Management Communication Strategy: Develop and implement communication strategies for projects, ensuring key messages are conveyed consistently and effectively. Guide teams through change management processes by developing and delivering clear communications that address concerns and drive engagement. /li li Cross-Functional Collaboration: Work closely with cross-functional teams, including Marketing, Product, Operations, and Customer Support, to ensure a cohesive approach to communication and project execution. /li li Progress Status Reporting: Create and distribute regular project updates, including status reports, dashboards, and presentations, to keep stakeholders informed of project progress, risks, and roadblocks. /li li Risk Issue Management: Identify and address project risks and issues proactively, ensuring stakeholders are aware of potential challenges and mitigation strategies. /li li Content Development for Communications: Draft and edit communication materials such as project updates, newsletters, emails, and other relevant content to maintain transparency and foster engagement. /li li Feedback Collection Continuous Improvement: Gather feedback from stakeholders and team members to refine project processes, enhance communication methods, and continuously improve project delivery and engagement. /li li Weekly Reports /li li Submit bi-weekly report, to capture an update on progress updates, watchouts. Reports must be a fair balance of operational and tactical and should be supported by evidence, ideally data and observations. /li /ul p This list is not exhaustive but is intended to provide an overview of the current key priorities within the business. Some of these priorities may change over time and therefore flexibility is required. /p p br /p p strong Skills Personal Attributes /strong /p ul li Qualifications Experience /li li Bachelor’s degree in Communications, Project Management, Marketing, or a related field. /li li 1+ years of experience in project management, with a focus on stakeholder engagement or customer success. /li li Strong understanding of engagement best practices, with proven experience building and maintaining positive stakeholder relationships. /li li Excellent organizational, interpersonal, and communication skills, with the ability to engage and influence stakeholders at all levels. /li li Proficiency in project management tools and collaboration platforms, and/ or willingness to quickly learn. /li li Ability to manage multiple projects simultaneously in a fast-paced, dynamic environment. /li /ul p br /p p strong Skills /strong /p ul li Certification in Project Management (e.g., PMP, CAPM) or Communications (e.g., CMP) is a plus. /li li Experience in change management and facilitation of cross-functional team collaboration. /li li Knowledge of engagement and feedback tools (e.g., SurveyMonkey, Qualtrics). /li li Certification in Agile is highly desirable. /li /ul p br /p p strong Attributes /strong /p ul li Positive and enthusiastic, “can do” attitude. /li li Structured, organised and methodical work style. /li li Team player, supportive and helpful to others. /li li Self-starter, able to pick up tasks and deliver outcomes. /li li Evidence of learning new skills, curiosity and self-development. /li /ul p br /p p em CMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. /em /p Read Less
  • Retail Account Manager  

    - London
    Job Purpose SummaryThe role would involve the responsibility of develo... Read More
    Job Purpose SummaryThe role would involve the responsibility of developing long term relationships with a portfolio of assigned customers and ensuring the achievement of sales target on a daily, monthly and quarterly basis. Liaising between the assigned customer base and internal CMS support teams to ensure the timely and successful delivery of our products and solutions according to the customer needs. We are looking for an individual with a passion for sales and technology to actively introduce and promote CMS portfolio of products to new and existing customers. You will be focused on achieving KPI’s set in line with the Company’s business strategy and be committed to continuous professional development and learn the key features of the technology that we provide to our customers.Role ResponsibilitiesAchieve Sales targets set each month.Maintain an agreed level of proactive telephone contact daily basis.Pro-actively seek new business (White Space) by prospecting existing customers and new customers.Meet and exceed agreed performance objectives & KPI’s.Maximise sales by continually expanding opportunities with upsell & cross selling skills.Ensure that CRM is up to date for all communications in relation to your account base and all business opportunities. This includes profiling your customers and developing an awareness of their business structure, key contacts and target markets.Ensure accurate and timely management of all quotations, to build a pipeline of opportunities.Ensuring that all customers are provided with accurate, proposals, collateral and other information as required.Continually develop your product and technical knowledge to industry standard including completion of vendor accreditations.Ensure you have an up to date Quarterly Sales Plan, which is clearly communicated, manageable, and measurable by company standards. This will include regular individual reviews with your manager or team leader and the setting of SMART objectives.Communicate and articulate our value proposition and strategy to prospects and customers to differentiate CMS from its competitors. Maintain high levels of customer service ensuring that CMS remains a valued and key supplier.Always act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company. Actively contribute and act as a role model to the CMS values.Develop excellent relationships with allocated customer contacts. Use all CMS sales support resources and departments to maximise the customer's experience.Additional ResponsibilitiesSkills & Personal AttributesEducated to Leaving Certificate Experience in a similar role with minimum of 5 year’s experienceA positive, "can do" approachExcellent communication skills - ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely.Excellent communication skills to build effective and successful customer relationships.Commercial and business awareness with a good level of negotiation and influencing skillsAbility to demonstrate their ability to go the extra mile, to exceed expectations. Conscientious and committed combined with flexibility in attitude and approach.Outstanding organisational skills and ability to manage own time effectively.Key TraitsCMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. Read Less
  • Digital Performance Manager  

    - London
    Job Purpose SummaryThe Digital Performance Manager is responsible for... Read More
    Job Purpose SummaryThe Digital Performance Manager is responsible for owning and executing the digital growth and performance strategy for the CMS Store and associated digital platforms. This role focuses on driving measurable commercial outcomes across acquisition, conversion, retention, and vendor engagement through data led digital channels.Reporting into senior leadership, the role translates strategic objectives into high impact digital activity, optimising performance across SEO, paid media, CRM, email, affiliates, marketplaces and onsite conversion. The Digital Performance Manager plays a key role in accelerating digital capability, improving return on investment, and establishing a performance driven digital operating model across CMS Distribution.Role ResponsibilitiesDigital Performance & Growth•    Own and execute the digital performance strategy to deliver against agreed commercial targets for revenue, profitability, customer growth and vendor participation.•    Drive measurable improvements across customer acquisition, engagement, conversion, and retention through effective use of digital channels.•    Continuously optimise existing digital activity using performance data, testing and insight led decision making.Channel Strategy & Execution•    Implement and optimise digital activity across SEO, paid search, paid social, display, affiliates, marketplaces, CRM and email.•    Work closely with ecommerce, product, sales and channel marketing teams to ensure digital activity supports wider commercial priorities.•    Support the development and execution of vendor funded digital initiatives to accelerate growth and deepen vendor engagement.Data, Analytics & Reporting•    Own digital performance reporting, creating clear, insight driven reports that demonstrate effectiveness, ROI and areas for optimisation.•    Use analytics platforms (including Google Analytics and onsite behavioural tools) to monitor performance, identify trends, and inform strategic decisions.•    Establish consistent performance measurement frameworks and KPIs across digital channels.Capability, Process & Transformation•    Develop and embed best practice digital performance processes, tooling and ways of working across the CMS Store.•    Contribute to the evolution of marketing automation and CRM capability, working closely with internal teams to unlock new growth opportunities.•    Act as a subject matter expert for digital performance, providing guidance, direction and thought leadership across the business.Stakeholder & Vendor Management•    Influence and collaborate with senior stakeholders to drive alignment, prioritisation and delivery of digital initiatives.•    Build strong working relationships with internal teams, vendors and external partners to deliver high impact digital activity.•    Ensure digital investment is tracked, optimised and aligned to commercial return.Additional ResponsibilitiesPerformance OutcomesThe role is accountable for delivering improvements across the following areas:•    Accelerated performance of existing digital channels•    Increased customer engagement and conversion on CMS digital platforms•    Growth in active vendors trading through the CMS Store•    Increased inbound vendor and customer enquiries via digital channels•    Expansion of vendor funded digital activity and performance based initiatives•    Improved visibility, credibility and effectiveness of CMS digital performance capabilitySkills & Personal AttributesCore Skills & Experience•    Strong, hands on experience across digital performance disciplines including SEO, paid media, CRM, email, display, affiliates and marketplaces.•    Proven experience driving commercial outcomes through data led digital optimisation.•    Strong analytical capability with experience using Google Analytics and related onsite analytics tools.•    Experience working with CRM platforms; HubSpot experience is highly desirable.•    Demonstrated ability to manage digital spend, track ROI and optimise performance.•    Leadership & Influence•    Proven ability to influence senior stakeholders and drive change in complex environments.•    Commercially minded, with a strong focus on accountability, growth and return on investment.•    Confident operating autonomously while collaborating effectively across teams.•    Experience managing vendor relationships and delivering outcomes in demanding, fast paced environments.•    Personal Attributes•    Proactive, resourceful self starter with energy and ownership mindset.•    Comfortable managing multiple priorities and projects simultaneously.•    Strong attention to detail combined with a results orientated approach.•    Team player with the ability to build strong internal and external relationships.•    Adaptable and resilient in a fast moving digital and commercial environmentKey TraitsCMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. We value diverse opinions and perspectives, and therefore welcome candidates from all backgrounds including but not limited to, ethnicity, gender, age, nationality, culture, religious beliefs, sexual orientation and neuro-diversity. Read Less
  • Business Projects Officer  

    - Nottingham
    We are a leading tech distribution firm dedicated to Connecting People... Read More
    We are a leading tech distribution firm dedicated to Connecting People to Tech, through empowerment of great people to exceed the expectations of our Customers and Vendors. We are committed to delivering the best employee experience to our People, connecting everyone, and nurturing high engagement! As we expand our projects and initiatives, we’re looking for a Business Projects Partner with a strong focus on communications to help drive the successful delivery of our initiatives and enhance our internal and external communications. The Business Projects Officer will be responsible for managing projects from inception to completion, with an emphasis on ensuring effective communication with all stakeholders. This role requires a unique blend of project management expertise and exceptional communication skills to maintain clarity, consistency, and alignment across teams. You will be responsible for project planning, execution, and reporting, with a strong focus on stakeholder engagement, message alignment, and change management. The role will be based at either our London, Castleford or Nottingham Offices, with visits to other CMS sites based Internationally. Role Responsibilities Change Management Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany