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Cluttons
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  • Service desk analyst  

    - London
    The roleThis is a role that needs a flexible approach. It requires dem... Read More
    The roleThis is a role that needs a flexible approach. It requires demonstrable current technical skills, commercial expertise. The role is responsible for the day-to-day end user support, processing and resolving support and request tickets. You should be able to handle multiple priorities, work closely with the IT team and business units in delivering IT services to the business. You will be supported in your role by an internal IT function, a range of well-established and trusted outsourced providers, and a senior management team that appreciates the role technology plays in creating value for the business. RequirementsResponsibilitiesSystems and ProcessesTo work within an ITIL Service Desk framework environmentSelf-motivated with a willingness to learn and adapt to any new change or situationProactive personality with a can-do attitudeExcellent Inter-personal skills; ability to communicate with customers at all levelsThe ability to work as part of a team and on own initiativeAbility to troubleshoot and ask appropriate questions to gather key information from usersProduce end-user level documentation and provide hands-on training when requiredTo complete IT administration and housekeeping tasks applicable to the level of the roleTo maintain a high degree of customer service for all support queries and adhere to all service management principlesTo take ownership of user requests and be proactive when dealing with user issuesWork with third party suppliers to ensure appropriate resolutions to reported issuesManage mobile device platforms, including handset configuration and distribution to usersOwnership on end user asset management, configuration, and monitoring of end user devices, ensuring devices are compliant and records are maintained appropriatelyClients and Business DevelopmentSupporting the fee-earning areas of the business to provide excellent services to their clients by ensuring the high availability of technology servicesBuild strong relationships with each business line, understanding the systems each team use, their key clients and wherever possible support aspirations for better use of technologyPeopleAct as the 1st line responder by processing and resolving customer support tickets within defined SLAsFunction as the technical lead for incidents, working close with our trusted supply chainWork with the HR team on onboarding and offboarding users including:- procurement and allocation of IT hardwareinitial setup and induction the delivery and collection of IT equipment to end users.manage user permissionsBuild and maintain effective working relationships with all IT service providersProvide Out of Hours support as and when there is a business requirementPerson SpecificationEssential experience and qualificationsProving excellent customer service, being the face of ITTo work within an ITIL Service Desk framework environmentSelf-motivated with a willingness to learn and adapt to any new change or situation. Proactive personality with a can-do attitudeAbility to process and handle multiple requestsAwareness of prioritising workstreamsExcellent team playerExperience of working in an enterprise IT environmentEvidence of the application of excellent written, oral, presentational and communication skillsDesirable experienceMicrosoft Office 365Windows 11 & iOS operating systemMicrosoft IntuneMicrosoft DefenderMicrosoft TeamsKnowBe4AdobeMerakiNinja OneZoomBenefitsHybrid working - to give you the flexibility you needHolidays: 25 days increasing in line with length of service to a maximum of 30 daysEnhanced auto enrolment pension scheme - to help you save for the futureLife assurance - to protect your loved ones should the worst happenInterest free season ticket loansCycle to work scheme - discounted bicyclesFlu and eye care vouchers - to keep you healthyEmployee Assistance Programme - 24/7 health & wellbeing supportHelp@Hand Remote GP app - to give you and your family access to medical experts quicklyPlatform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and moreFamily & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much morePlus a Flexible benefits policy that allows you to pick and choose additional benefits as below:
    Purchasing up to 5 days additional holidayDiscounted gym membershipDiscounted dental insuranceDiscounted private medical insuranceDiscounted critical health insurance and moreWe recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.Recruitment agenciesCluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees. Read Less
  • Planning consent director  

    - London
    The roleIn this team you will be part of the Cluttons land consenting... Read More
    The roleIn this team you will be part of the Cluttons land consenting team, providing planning and environmental consent delivery initially for the development and works associated with new electricity projects including substation upgrades, underground cables and associated development. The team The Cluttons Consents Team is focused on the development and delivery of projects consented largely via Town and Country Planning, S37 consents and use of permitted development rights. In this team you will be advise on consents and environmental support for the development and delivery of upgrades to the existing transmission system and substantial new substation builds leading on your own portfolio of schemes across the business or working as part of a team on a larger project.The best things about the role Setting up a new service in a growing business   Business and personal growth Responsibilities Lead consenting strategies for power and energy projects. Provide expert technical advice to clients, guiding them through complex consenting processes and managing their planning and infrastructure requirements. Coordinate the preparation and submission of a wide range of consent applications under applicable regimes, including the Planning Act 2008 and the Town and Country Planning Acts. Act as Project Director on major projects led by the Infrastructure Planning and Engagement team, ensuring delivery to time, budget, and quality expectations. Lead negotiations with statutory consultees, government bodies, and other key stakeholders, representing clients’ interests in a confident and authoritative manner. Lead multi-disciplinary planning projects under the Town and Country Planning Act 1990 and the Planning Act 2008 Secure consents for Nationally Significant Infrastructure Projects (NSIPs) and other major developments Support projects under the Planning (Wales) Act 2015, Town and Country Planning (Scotland) Act, Transport and Works Act Order, and the Electricity Act Actively contribute to business development by identifying new opportunities and leading on bids and proposals Work collaboratively with colleagues across planning, environment, and property to deliver integrated advice Mentor and develop junior team members to ensure consistent project quality and career development RequirementsWe are seeking an experienced planning professional with a strong background in infrastructure project delivery. You will ideally have a demonstrable track record in utility planning or policy, with a specific interest or expertise in power and utility projects.Benefits Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with level or length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Help@Hand Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:
    Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance for family cover Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.Recruitment agenciesCluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team.We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees. Read Less
  • Senior surveyor - commercial valuation  

    - Manchester
    The role We’re offering an exciting opportunity for an experienced Com... Read More
    The role We’re offering an exciting opportunity for an experienced Commercial Valuer to join our Manchester team, with flexible working options. You will be reporting directly to our Valuation Partner, you’ll play a key role in expanding our regional valuation business. You’ll provide valuation advice across a broad spectrum of investment property types, supporting clients such as consultants, private individuals, public sector bodies, and financial institutions. While the majority of work will be for loan security purposes, you’ll also contribute to valuations for acquisitions, tax, expert reports, and other bespoke needs.ResponsibilitiesLead and grow the regional commercial valuation offeringDeliver high-quality valuation reports and presentationsBuild and manage your own client relationshipsHandle multiple instructions efficiently and effectivelyReach well-supported, justifiable valuation conclusionsAchieve fee income targets aligned with the roleRequirementsMRICS or FRICS qualifiedRICS Registered ValuerExperience in valuing commercial investment and mixed-use propertiesFull UK driving licenceExtensive experience in commercial property valuation, ideally within the North WestProven ability to value a diverse range of commercial assets across sectorsStrong client-facing skills with a track record of positive feedbackProficiency in valuation software such as Argus Developer, Argus Capitalisation, KEL, and ValosFamiliarity with smart processes and technology to drive performanceEstablished market presence and professional networkDemonstrated success in generating new businessFull understanding of RICS Valuation – Professional Standards and UK GAAP/IFRS reportingBenefits Hybrid working - to give you the flexibility you need Holidays: 25 days increasing in line with length of service to a maximum of 30 days Enhanced auto enrolment pension scheme - to help you save for the future Life assurance - to protect your loved ones should the worst happen Interest free season ticket loans Cycle to work scheme - discounted bicycles Flu and eye care vouchers - to keep you healthy Employee Assistance Programme - 24/7 health & wellbeing support Help@Hand Remote GP app - to give you and your family access to medical experts quickly Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues, gyms and more Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:
    Purchasing up to 5 days additional holiday Discounted gym membership Discounted dental insurance Discounted private medical insurance Discounted critical health insurance and more We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.Recruitment agenciesCluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team.We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees. Read Less

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Astrid-Lindgren-Weg 12 38229 Salzgitter Germany