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Cleo AI
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  • Lead Product Analyst - New Ventures  

    - London
    As a Lead Product Analyst in the newly created 'New Ventures Studio',... Read More
    As a Lead Product Analyst in the newly created 'New Ventures Studio', you’ll be at the centre of strategic decision-making within an important aspect of Cleo's growth; building a function that can quickly develop new proposals, spin-up prototypes, iterate designs, and validate as 'go/no-go' for future products. You will help design the quantitative elements of this process and work alongside Product Managers, Designers, and Engineers to execute on new ideas and drive the future of what we build at Cleo.You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 50 Machine Learning Engineers, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo. We are looking for a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product. Work with Product, Design, Engineering, and Machine Learning team-members in your area to build an insight-driven product strategy that leads to high-impact outcomesBuild a robust framework for validating the user benefit and commercial viability of new product betsConduct deep-dive analysis of the product ecosystem to understand user behaviour and new opportunitiesInfluence the roadmap of product teams through presentation of data-based recommendations to senior product and business leadershipDefine how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really mattersConduct regular A/B tests to determine the impact of product changes on success metricsBuild models of user-segmentation, customer lifetime value etc.Work with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebaseSet and be an advocate for analytics best-practice, constantly pushing the Data chapter forward in this area About you 5+ years of experience doing quantitative analysis within a cross-functional digital product environmentA strong ability to communicate findings to non-technical stakeholders and to influence the decision-making processExperience conducting large scale A/B experiments and interpreting results to drive product and business decisionsAbility to define new product metrics from complex, unstructured dataKnowledge of statistics (e.g. hypothesis testing, regressions)Excellent SQL skillsFluency in Python and its application in data analysisExperience taking new products/features from inception to success Experience with data visualisation tools such as Tableau, Superset, Looker, Mode What do you get for all your hard work? A competitive compensation package (base + equity). This is an AX4 position as described in our public skills framework - The band for this role is £90k-£113kWork at a fast-growing UK startup, backed by top VC firms - Sofina, Balderton, EQT Ventures - that still has a sense of its valuesA clear progression plan. We want you to keep growing. You will always have a clear development plan, built using our skills framework, and a people-manager who works hard to help you on that journey.Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best!And the rest! Performance reviews every 8 months, with generous pay increases and equity top-ups for high performersPrivate Medical Insurance, dental cover, life assurance25 days annual leave + 1 additional day for every year you spend at Cleo (+ public holidays)6% employer-matched pension1 month paid sabbatical after 4 years at CleoEnhanced parental leaveAccess to Learnerbly, Reforge, and other L&D portalsOnline mental health support via SpillWe'll pay for your OpenAI subscriptionRegular socials and activities, online and in-personAnd more! Check out our full benefits package here UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve shifted our focus to where we can provide the most value and make the greatest impact for users. We’ll be returning to support UK users in the future. Read Less
  • Product Director - Credit Builder Card  

    - London
    We strongly encourage applications from people of colour, the LGBTQ+ c... Read More
    We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.If there’s anything we can do to accommodate your specific situation, please let us know.About CleoMost people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.Follow us on LinkedIn to keep up to date with new product features and insights from the team.This role involves leading our Credit Builder Card product and building it into being a core part of the overall Cleo experience. The card will be at the center of our vision to help people spend better and smash fees.Why spend better?Spending is inevitable. For our most vulnerable users, their daily spending choices can affect their ability to cover the most basic necessities. For Cleo, spending better is an opportunity to help people become more aware of their spending habits, understand the areas to cut down, and make smarter choices when it comes to essential spending so they get more out of their money.Why smash fees?Bank fees are the silent killer: they’re designed to be confusing, hidden, and unfair. We help people make payments on time, reduce credit utilization, and ultimately improve their credit scores. We want our users to reach real-world goals and outcomes such as buying a car, renting an apartment, accessing lower-cost credit, and being free of debt.Key Features of the Credit Builder Card: Enhance financial access, supporting our mission to make financial health universally attainable.Early Paycheck Access and Emergency Cash: Facilitate up to 2 days early paycheck access and emergency cash, crucial for alleviating financial strain.User-Friendly Experience: Maintain and innovate on a product with over 130k positive app reviews, ensuring it remains a trusted financial tool.Credit Building Subscription: Lead the development of the Credit Builder Subscription, designed to help rebuild and establish credit without debt. You will: Report to our VP GrowthOwn the vision, long term strategy, and product roadmap for our credit builder card Hire, build, develop, and lead a high performing product management teamWork closely with a wide range of partners in product, engineering, design, user research, partnerships, compliance and data to ensure Cleo is delivering to business and users needsConsistently deliver impactful initiatives that deliver immense customer value and business results Our key requirements: We're looking for a Product leader with a wealth of experience from B2C high-growth investor-backed tech companies.Creativity. We're radically changing how people interact with and feel about their finances. You'll bring experience of building consumer credit/card products to the Cleo ecosystemExperience building both new products (0→1) as well as track record of shipping continuous product improvements to an existing product portfolio, ideally for a consumer-facing mobile appSeasoned product leadership, strategy, and vision in a growth-focused B2C environment. Experience building disruptive consumer card or credit products characterised by first-class user experience, reliability, and scalability.People leadership: An inspiring, engaging people leader and outstanding communicator. Proven track record in developing Product Managers, and motivating teams.Execution-focused product delivery and bias for action: Proven ability to build world-class products loved by users, delivering high-quality products on time and within budget.Cultural, mission, and values fit: Strong alignment with Cleo’s values, purpose, and culture. Suited to working in a high-growth, disruptive, founder-led company. Why should I apply? Working on high impact product initiatives that solve real-world problems for customers and is a high priority business goalWork in a high-growth consumer tech company that has more than doubled revenue year on yearWe have a clear Product Manager career growth framework so you’ll understand from day 1 how to develop your career and improve your skills at CleoYou’ll be joining an open and collaborative team where you’ll be heard and get to make a differenceYou’ll have the opportunity to help shape our product practices and cultureAnd to have an impact outside of your squad, working with other PMs in your pillar to define strategy and set Cleo up for success How long will the process take?We aim to move as fast as possible. Usually 2-3 weeks is enough time for us all to get to know each other. Step 1: Video call with a member of our Talent Team to find out more about your experience and why you want to work at CleoStep 2: 1 hour call with our VP GrowthStep 3: Product task which will then be presented to our Product Directors Step 4:  45 minutes with cross-functional peers from design, data, engineering, and commercial45 minutes with our Founder Barney What do you get for all your hard work? A competitive compensation package (base + equity)  This role is PM5 level and we can pay up to £158,308 + equity. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!Other benefits; 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits6% employer-matched pension in the UKCompany-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec): Generous pay increases for high-performers and high-growth team membersEquity top-ups for team members getting promoted Private Medical Insurance via Vitality, dental cover, and life assuranceEnhanced parental leave1 month paid sabbatical after 4 years at CleoRegular socials and activities, online and in-personWe'll pay for your OpenAI subscriptionOnline mental health support via SpillAnd many more! UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact.  Read Less
  • Senior Product Analyst - AI Chat  

    - London
    As a Senior Product Analyst in our chat pillar you’ll enable your team... Read More
    As a Senior Product Analyst in our chat pillar you’ll enable your team to make better decisions, faster. Working as part of a cross-functional squad alongside Product Managers, Designers, and Engineers, you’ll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and sophisticated analytical techniques to see your insights move key metrics and improve the quality of Cleo’s conversations. You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 50 Data Scientists, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo. We are looking for a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product. Conduct deep-dive analysis of our chat data to understand user behaviour, and help us understand if our AI chat is helping users to meet their needs effectivelyInfluence the roadmap of your team through presentation of data-based recommendationsDefine how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, and help to establish robust measures of ‘chat quality’Conduct regular A/B tests and causal analyses to determine the impact of product changes on success metricsWork with Analytics Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebase About you 3+ years of experience doing quantitative analysis within a digital product environmentA strong ability to communicate findings to non-technical stakeholders in a concise and engaging mannerExperience conducting large scale A/B experiments and interpreting results to drive product and business decisionsAbility to define new product metrics from complex, unstructured dataKnowledge of statistics (e.g. hypothesis testing, regressions)Excellent SQL skillsFluency in Python and its application in data analysis is a nice-to-have, but not essentialExperience with data visualisation tools such as Tableau, Looker, or Periscope What do you get for all your hard work? A competitive compensation package (base + equity). This is an AX3 position as described in our public skills framework - The band for this role is £70k-£90kWork at a fast-growing UK startup, backed by top VC firms - Sofina, Balderton, EQT Ventures - that still has a sense of its valuesA clear progression plan. We want you to keep growing. You will always have a clear development plan, built using our skills framework, and a people-manager who works hard to help you on that journey.Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come in whichever days work best!And the rest! Performance reviews every 8 months, with generous pay increases and equity top-ups for high performersPrivate Medical Insurance, dental cover, life assurance25 days annual leave + 1 additional day for every year you spend at Cleo (+ public holidays)6% employer-matched pension1 month paid sabbatical after 4 years at CleoEnhanced parental leaveAccess to Learnerbly, Reforge, and other L&D portalsOnline mental health support via SpillWe'll pay for your OpenAI subscriptionRegular socials and activities, online and in-personAnd more! Check out our full benefits package here UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve shifted our focus to where we can provide the most value and make the greatest impact for users. We’ll be returning to support UK users in the future. Read Less
  • Senior Product Analyst  

    - London
    As a Senior Product Analyst you’ll be at the centre of strategic decis... Read More
    As a Senior Product Analyst you’ll be at the centre of strategic decision-making within your team. Working as part of a cross-functional squad alongside Product Managers, Designers, and Engineers, you’ll apply your expertise to drive the future of what we build at Cleo. You will leverage rich user data and sophisticated analytical techniques to see your insights move key metrics. You’re also likely to be the most senior analyst in your pillar (typically 3-5 analysts in each pillar) meaning additional responsibilities in working with pillar leads and company leadership in shaping strategy across squads in your domain.You’ll also sit within the wider data function here at Cleo; a hotshot chapter of 40 Data Scientists, Product Analysts, and Analytic Engineers with significant industry experience who are at the heart of everything we do at Cleo. We are looking for a self-starter, focused on results, with demonstrated results in using analytics to drive the understanding, growth, and success of a product. Work with Product, Design, and Engineering team-members in your area to build an insight-driven product strategy that leads to high-impact outcomes.Conduct deep-dive analysis of the product ecosystem to understand user behaviourInfluence the roadmap of product teams through presentation of data-based recommendations to senior product and business leadershipDefine how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really mattersConduct regular A/B tests and causal analyses to determine the impact of product changes on success metricsWork with Analytic Engineering to prioritise data modelling needs in your area as well as directly contributing to our transformed data codebaseSet and be an advocate for analytics best-practice, constantly pushing the Data chapter forward in this area About you 3+ years of experience doing quantitative analysis within a digital product environmentA strong ability to communicate findings to non-technical stakeholders and to influence the decision-making processExperience conducting large scale A/B experiments and interpreting results to drive product and business decisionsAbility to define new product metrics from complex, unstructured dataKnowledge of statistics (e.g. hypothesis testing, regressions)Excellent SQL skillsFluency in Python and its application in data analysis is a nice-to-have, but not essentialYou’re someone who raises standards, with proven impact in contributing to the capabilities of a data teamExperience with data visualisation tools such as Tableau, Looker, or Periscope This is an AX3 or AX4 position as described in our public skills framework. What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public skills framework and salary bandings here - The band for this role is £70k-£113kWork at a fast-growing UK startup, backed by top VC firms - Sofina, Balderton, EQT Ventures - that still has a sense of its valuesA clear progression plan. We want you to keep growing. You will always have a clear development plan, built using our skills framework, and a people-manager who works hard to help you on that journey.Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you!And the rest! Performance reviews every 8 months, with generous pay increases and equity top-ups for high performersPrivate Medical Insurance, dental cover, life assurance25 days annual leave + 1 additional day for every year you spend at Cleo (+ public holidays)6% employer-matched pension1 month paid sabbatical after 4 years at CleoEnhanced parental leaveAccess to Learnerbly, Reforge, and other L&D portalsOnline mental health support via SpillWe'll pay for your OpenAI subscriptionRegular socials and activities, online and in-personAnd more! Check out our full benefits package UK App access: The Cleo app is no longer downloadable in the UK. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve shifted our focus to where we can provide the most value and make the greatest impact for users. We’ll be returning to support UK users in the future. Read Less
  • Interim VP of People (12 month contract)  

    - London
    We strongly encourage applications from people of colour, the LGBTQ+ c... Read More
    We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.If there’s anything we can do to accommodate your specific situation, please let us know.About CleoMost people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.Follow us on LinkedIn to keep up to date with new product features and insights from the team.The opportunity:We are seeking a fixed-term VP of People to join Cleo for 12 months to lead and grow our People team to cover while our Head of People goes on maternity leave and while we hire for our next CPeO - overseeing Cleo's talent acquisition, people partnering, workplace experience and people ops teams with support from our CEO and Chief of Staff. Your team will soon be 20+ people strong across the U.K with room to grow more in the future. It’s a close-knit team with ambitions to build and grow a company making a positive impact on people’s lives and their relationship with their finances. To help them, we’re looking to you to continue to build on our culture - one that employees across not only in the UK, but globally will recognise as not just a great place to work, but as a place to come and make a difference.This is the chance to join a unique startup and one of Europe’s fastest-growing fintechs at the early stages of its journey. Reporting to the CEO and founder, whoever comes to this role should be data-driven and have a keen eye for improvement, acting as both coach and consultant across the business to develop and promote a comprehensive People strategy. This is a huge opportunity to step up & scale up. We have exciting plans for the rest of the year and beyond.What you’ll be working on:The roleYou’ll be based in the U.K - you must be able to travel to our London office at least 2-3 days a week, leading our Talent & People team.

    You will:  Along with our People Leadership Team, continue to embed our people strategy and vision that supports a high-performance culture for now, whilst ensuring that Cleo is set up for scale in the futureYou’ll be working closely with our Head of Talent on our talent acquisition strategy and guiding them to deliver on our ambitious hiring strategy - from working on our employer brand to talent pipelining and hiring processesLeading talent management and development - productivity, engagement, reward & recognition and learning. Engagement is a high priority for us and this will be a focus area for you and our People Partners to ensure our high performers, in particular, are thriving at Cleo, and are empowered to do their best work.Overseeing the People Ops agenda, working closely with our People Ops Lead to ensure our leaders have all the people data they need to be effective leaders. You’ll work with the POps team to continuously iterate on our people processes, manage and optimise employee benefits programs, and ensure accurate and timely payroll processing.Lead a core team of People leaders, guiding and coaching them on their own journey, driving performance and holding them to account on their plans and objectivesDrive the use of people centric data to identify areas for development and help drive future people plansEnsuring everyone in the organisation continues to love working for Cleo… like love, loveCommunication and change management - this is a very big part of the role, involving crafting and executing effective communication strategies to support organisational changes, fostering an environment of transparency and trust, and ensuring all stakeholders are informed and engaged throughout any transitions Apply If You have experience leading a high-performing People & Talent team; ideally scaling a company from 200-500+ employees with some international experience at a VC-backed businessYou’ve successfully built and improved tech-focused employer brands and the last companies you worked at are known for attracting top talent. You’re passionate about growing teams and cultivating an inclusive culture where the best and brightest can thrive.Experience managing ER in the UK and internationally (ideally US)Resilience and best in class stakeholder management skills, you’ll be working with everyone on our leadership team so it’s essential that you can work very well with othersAttention to detail and data literacy + analytical decision making - we’re looking for someone who not only has incredible EQ but also a very strong IQExcellent emotional intelligence and empathy, this role is all about working with people so we expect you to be able build relationships with everyone in the businessExcellent communication skillsTruly passionate about the subject matter of People, the tech start-up landscape, and trends. What do you get for all your hard work? A competitive compensation package with reviews every 8 months. You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ - This position is a BP6 level, we currently don't have public bandings at Executive level but we can discuss the salary level during the first call with our Talent team. Work at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Wednesdays, we buy you lunch but you can come to the office on whichever days work best for you!Other benefits; 25 days annual leave a year + public holidaysCheck out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits6% employer-matched pension in the UKCompany-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):Private Medical Insurance via Vitality, dental cover, and life assuranceEnhanced parental leaveRegular socials and activities, online and in-personWe'll pay for your OpenAI subscriptionOnline mental health support via SpillAnd many more! Recruitment Process:  30-minute video call with Florian Rose from the Talent Team 45-minute video call with Tamara Marsden (Head of People Partnering)45-minute video call with Gio Lotti (VP People) & Hugh (Chief of Staff)Interview task focused on employee engagement60-minute interview to present your task to our VP People and VP Tech (Sam Taylor) 45-minute video call or in-person meeting with our CEO and founder, Barney Read Less
  • Senior Credit Strategy Analyst  

    - London
    We strongly encourage applications from people of colour, the LGBTQ+ c... Read More
    We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.If there’s anything we can do to accommodate your specific situation, please let us know.About CleoMost people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.Backed by some of the most well-known investors in tech, we’ve reached millions of people to support them throughout their financial lives, from their first paycheck to their first home and beyond. We're hitting headlines too. This year, Forbes named us as one of their Next Billion Dollar Startups, and we were crowned the 'Hottest Tech Scaleup' at the Europas.Follow us on LinkedIn to keep up to date with new product features and insights from the team.Senior Credit Strategy AnalystWe’re seeking an entrepreneurial senior credit risk analyst to help us build our next generation of credit underwriting models and strategy.As Cleo coaches customers to improve their financial health over time, our Cleo+ subscription is helping them access the best products to take action and meet their financial goals. From strong initial growth in its first year, we’re now expanding the Cleo+ financial product set, with a focus on consumer credit products that help users get to the next stage of financial health, while saving them money. As we launch new credit products for our Cleo+ subscription service, you will have the opportunity to relentlessly leverage data, data science, experimentation and analytics to understand and manage credit risk and enable profitable growth of our portfolio. You will work closely with our data science, product, engineering, and finance teams and will interact with business stakeholders across many departmentsWhat You'll Be Doing Leverage Cleo’s proprietary data and third party data to reduce loss rates and improve customer experienceOptimize our risk thresholds, policies and strategy to expand member access and eligibility criteria of our credit productsApply your expertise in quantitative analytics to understand drivers of risk and suggest strategies to mitigate themBuild dashboards to monitor and report the performance of credit products Design, execute, and analyze the results of experiments across our credit product.Leverage state of the art techniques to combat and mitigate fraud riskWillingness to challenge the conventional thinking and try new ideas to solve complex business problems Maintain a strong data driven culture within the company by interacting with diverse internal functions About you Bachelor’s degree in Engineering, Math, Finance or other quantitative discipline; Masters degree is a plus 3-5 years of analytical experience, preferably in a credit risk role at a FinTech companyExperience in designing lending products compliant with US state and federal regulationsExperience in SQL, Python or other statistical modeling tools Knowledge of state of the art machine learning techniques Advanced Microsoft Excel skills Experience working on A/B testing Detail-oriented with exceptional organizational skills. Ability to work in a fast-paced environment and meet aggressive deadlines Experience working in business intelligence toolsExcellent written and oral communication skills What do you get for all your hard work? A competitive compensation package - This is a Level 3 role paying £73,504 - £93,454 (Cleo 🚀 home | Progression Career progression at Cleo 🚀 (progressionapp.com)) Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT VenturesFlexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo) pro-rata6% employer-matched pension Private Medical Insurance via Vitality, dental cover, and life assuranceRegular socials and activities, online and in-personWe'll pay for your OpenAI subscriptionOnline mental health support via SpillAnd many more! The interview process:Following an initial call with one of our Talent Partners, you'll start with a 30-minute interview with our Credit Strategy Lead, digging into your background and experience in more depth. You'll then do a two-part technical interview, comprised of 2 60-minute sessions, assessing your financial modelling and SQL skills respectively. Finally, we'll finish off with a 45-minute interview where you can meet other members of Cleo, discussing our core values and cross-functional working.  Read Less
  • Senior Engineering Manager - Platform/SRE/Security  

    - remote (u.k)
    We strongly encourage applications from people of colour, the LGBTQ+ c... Read More
    We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.If there’s anything we can do to accommodate your specific situation, please let us know.About CleoMost people come to Cleo to do work that matters. Every day, we empower people to build a life beyond their next paycheck, building a beloved AI that enables you to forge your own path toward financial well-being.Backed by some of the most well-known investors in tech, we’ve reached over 5 million users and plan to double that number each year... which is where you come in.We have doubled the engineering team in the last year and need more technical leaders to future proof our team! You will be leading our Platform/SRE team and IT team, building the platform for Cleo to succeed as a business.Key Responsibilities Create a strategy for the platform team, including working with key stakeholders across the business in engineering and productOwn the platform and tools that enables and amplifies the rest of engineering. Including infrastructure, CI/CD pipelines, observability tooling and testing platform among others.Own the delivery and practices of the platform team and how that impacts the wider engineering teamManaging our security and compliance needs from an engineering perspectiveOversee our IT systems including; office, hardware, SaaS and server, onboarding and offboarding of employeesManagement of a group of senior engineers, supporting them in their career growth and performance You will be responsible for the technical leadership and understanding the product requirements of the platform at Cleo. Therefore, work closely with your counterparts in product, experience and the wider engineering product teams to ensure that the platform is providing them with the products they need to deliver Cleo.You will manage the platform/SRE and IT engineers to create a high performing team, this means actively seeking out opportunities to improve or optimise our processes, participating in design sessions, reviewing technical proposals and developing the technical roadmap for your area. Must Haves 5+ years management experience with previous hands-on software development experiencePrior experience in platform, security, tooling, infrastructure, devops or SRE space.Worked across a product engineering organisation to build a platform that supports their delivery, developing a platform product that enables thisKnowledge of security best practices and built the documentation to support thisPassion for and proven ability to coach and mentor peopleExcellent communicator - they need to be comfortable challenging & supporting upwards, downwards and with peersAbility to adapt to constantly changing circumstancesLearning and Growth Mindset - we move quickly and experiment lots and we need them to help people learn and grow from mistakes Nice to Haves Experience working with Compliance and Legal teams (e.g. for security or data)Previous experience of successfully advocating for Platform / Infra / DevOps / SRE best practicesEvidence of leading engineering teams in a high-growth environment You are the kind of manager who is people first, technology second. We build environments to support our engineers to be the most impactful engineers possible. We have to strike the right balance between short term gains and longer term sustainability, and our engineering principles reflect this.You are a great communicator. We are a tight-knit engineering management team, who support one another to be the best leaders possible. You need to be comfortable challenging and supporting us. You are comfortable with change and can adapt to constantly changing circumstances. We’re growing the team, and we want you to grow with us on that journey. You practice a learning and growth mindset. We move quickly and experiment lots and we need you to help people learn and grow from their experiences.  What do you get for all your hard work? A competitive compensation package (base + equity) with reviews every 8 months.Work at one of the fastest-growing tech startups, backed by top VC firms, Sofina, Balderton & EQT Ventures.A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.Flexibility: We can’t fight for the world’s financial health if we’re not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work.Work where you work best. We’re a globally distributed team. If you live in London we have a hybrid approach, we encourage you to spend one day a week or more in our beautiful office but this is fully flexible. If you’re 2+ hours outside of London, we’ll encourage you to spend a couple of days with us in-person a few times per year - and we’ll cover your travel costs, naturally.Other benefits; 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits401k matching in the US and 6% employer-matched pension in the UKPrivate medical insurance2 months paid sabbatical after 4 years at Cleo!Regular socials and activities, online and in-personWe'll pay for your OpenAI subscription Online mental health support via SpillAnd many more! UK App access: The Cleo app is no longer downloadable in the UK. If you’re an existing user, you’ll still have access to the app. But some features won’t be available. Why? 99% of our users are based in the US – where financial health is often overlooked. We’ve decided to shift our focus to where we can provide the most value and make the greatest impact for users who need it most. Then we’ll be able to apply what we learn to better support our UK users in the future. Read Less
  • Principal Product Designer  

    - London
    :Working across Cleo’s pillars and squads to support design managers i... Read More
    :Working across Cleo’s pillars and squads to support design managers in bringing clarity and focus to the design team’s vision and impact on OKRsPlay a key role in establishing and maintaining exceptional levels of design craft and execution across the Cleo user experienceStrategically, proactively and autonomously identify and pitch for opportunities to deliver impact on Cleo’s product strategyPartner with senior stakeholders across product, engineering, data, marketing and wider business teams advocating for user-centred design and customer obsession in bringing company-wide initiatives to lifeSupport design leadership in establishing and maintaining a happy, inclusive and productive working culture that helps everyone do their best work About you: You’ve got a proven track record of designing best in class, impactful consumer app experiences in multiple companies as a senior IC or Design leaderYour work shows the highest levels of craftsmanship in visual, UI, interaction design, prototyping and strong appreciation for bringing brand into the user experienceYou are experienced and comfortable driving impact at the organisation level with context across multiple product areasYou bring a ‘make it happen’ mindset - proactive in finding the most impactful user and business problems to solve, self-sufficiently gathering insights and data to validate, and quickly able to bring your vision to lifeYou have exceptional relationship building and communication skills that enable you to partner with and influence the success of teams across CleoYou’ve previously helped to elevate the bar on the quality of design work and been a force multiplier for the design team’s impact throughout a company How long will the process take?We aim to move as fast as possible. Usually 3-4 weeks is enough time for us all to get to know each other. Step 1: An initial intro phone call with a member of our Talent Team to learn more about your experience and why you want to work at CleoStep 2: An interview with our VP, Design to look at work examples of innovative and strategic design execution and your work experienceStep 3: A case study presenting with two design managers a more in depth example of transformational impact you have deliveredStep 4: 2x 45 minutes interviews: one focused on Commercial impact and Leadership and a Cleo values interview with cross-functional peers from design, engineering and tech teams  What do you get for all your hard work? A competitive compensation package (base + equity). You can view our public progression framework and salary bandings here: https://cleo-ai.progressionapp.com/ This role is level PD5/6 and we can pay between £106,905 - £136,800 pa depending on experienceWork at one of the fastest-growing tech startups, backed by top VC firms like Sofina, Balderton & EQT Ventures.A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support.Flexibility: We treat you as humans first, employees second. Because we can’t fight for the world’s financial health, if we’re not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work, giving you the autonomy to structure your day around morning drop-offs to school or daily dog walks.Hybrid-first: Join our hybrid-first team, where we blend the best of both remote and in-office work. We expect our team members to be in our London office 1-2 times a week. On Thursdays, we buy you lunch but you can come to the office on whichever days work best for you! Other benefits; Generous pay increases for high-performers and high-growth team membersEquity top-ups for team members getting promoted25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo)Check out our new benefits package here: https://web.meetcleo.com/blog/big-benefits-energy-the-latest-cleo-employee-benefits6% employer-matched pension in the UKCompany-wide performance reviews every 8 months e.g every 2 terms, in line with our termly cycles (Jan-April, May-Aug, Sept-Dec):Private Medical Insurance via Vitality, dental cover, and life assuranceEnhanced parental leave1 month paid sabbatical after 4 years at CleoRegular socials and activities, online and in-personWe'll pay for your OpenAI subscriptionOnline mental health support via SpillAnd many more! Read Less

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