Credit Risk Administrator Career Level: 10S Senior Posting Date: 4 Feb 2026 Job Title Credit Risk Administrator – Payments Based London (Hybrid – 2 days per week in the office) Reports to Head of Underwriting & Credit Risk Role Description ClearCourse is looking for a Credit Risk Administrator to join our growing Risk & Compliance team within ClearCourse Payments. This is an excellent opportunity for someone early in their career who is looking to develop hands-on experience in credit risk, onboarding, compliance, and payments within a fast-growing fintech environment. Reporting to the Head of Underwriting & Credit Risk, you will play a key role in supporting the onboarding and ongoing account management of merchants within the ClearAccept regulated portfolio. You’ll work closely with Credit Risk Analysts and wider internal teams to ensure merchants are onboarded efficiently, data is accurately maintained, and risk issues are identified and escalated appropriately. The role offers strong exposure across credit risk administration, transaction monitoring, regulatory reporting, and compliance, making it a great foundation for longer-term progression within Risk, Compliance, or Financial Operations. Key Accountabilities
Support the setup of new merchant accounts in line with onboarding processes, including in-flight amendments and add-ons
Co-ordinate the collection and review of merchant documentation, resolving discrepancies to support timely onboarding
Work support tickets received via email or Jira from the Merchant Support / Helpdesk teams
Monitor and manage the Risk Mailbox, responding to queries and escalating issues where appropriate
Maintain and update merchant trackers, decision logs, pending applications, and weekly/monthly reports
Review incoming CreditSafe reports and flag potential risk events related to merchant activity
Maintain accurate credit records, documentation, and reporting
Support communication with merchants regarding account updates, requests for information, or actions taken
Assist in identifying trends in credit risk, fraud, or monitoring alerts, escalating findings where required
Provide ongoing administrative support to the wider Risk, Finance Operations, and Compliance teams
Support internal and external audits, regulatory requests, and ad-hoc reporting as required
Maintain clear and up-to-date process and procedure documentation to support day-to-day operations
Required Skills & Experience
1+ year experience in an administrative or operations role (payments, fintech, financial services, or regulated environment desirable)
Strong attention to detail with the ability to manage data, documentation, and multiple workstreams
Confident communicator, able to engage with internal and external stakeholders professionally
Good written and verbal communication skills
Basic understanding of customer due diligence (CDD) and onboarding processes (or willingness to learn)
Comfortable working with Excel, Word, and Outlook
Organised, methodical, and able to work independently while knowing when to escalate
Desirable Skills & Experience
Exposure to payments, acquiring, fintech, or risk/compliance environments
Experience working with Jira or ticketing systems
Interest in developing a career within Credit Risk, Compliance, or Financial Operations
Experience collaborating with product, technology, or development teams
Benefits At ClearCourse, we’re committed to supporting our people both professionally and personally. As part of the group, you’ll have access to a comprehensive benefits package, including:
25 days holiday, plus bank holidays (with the option to carry over up to 5 days)
Private Medical Insurance (AXA) – core cover including outpatient, therapies, mental health and cancer cover (opt-in benefit)
Cash Plan covering everyday healthcare costs such as dental, optical, physio and prescriptions (opt-in benefit)
Life Assurance at 4x base salary
Group Income Protection providing long-term financial support in the event of illness
Peppy Health support for menopause, fertility, pregnancy, women’s and men’s health (including partner access)
Perkbox – access to 4,000+ discounts and benefits, plus monthly flexi points and Employee Assistance Programme
Pension scheme with auto-enrolment in line with UK legislation
Cycle to Work scheme (tax and NI savings via salary sacrifice)
Enhanced family-friendly policies, including maternity, adoption, shared parental and paternity pay
Generous training and development support, including professional memberships where relevant
Recruitment referral scheme with financial rewards for successful referrals
You’ll also benefit from working within a supportive, collaborative culture that genuinely values Working Better Together.
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