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• 

  Marketing Specialist  

  Class Technology Solutions Ltd

  [permanent fulltime] - West Sussex

  Posted: 19/03/2026

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  Salary:   £32,000Benefits:   25 days holiday, company pension schem... Read More

  Salary:   £32,000Benefits:   25 days holiday, company pension scheme, sage benefits, death-in-service, buy additional annual leave schemeDisclaimer:   Applicant must have the right to work in the UK, no sponsorship available.
  
  About Class Technology SolutionsWe're an education-only IT Managed Service Provider undergoing an exciting period of transformation, building the foundations for long-term, sustainable growth. This is a key moment to join us and play a meaningful role in shaping how we operate.
  About the RoleWe're looking for a versatile marketing professional who can deliver both quick wins and build sustainable foundations. Our marketing function is being strengthened and this is your opportunity to shape how we go to market.
  You'll own end-to-end campaigns for our IT MSP business while collaborating with our Easy4u Marketing Executive on co-sell opportunities between brands. Reporting directly to the General Manager, you'll have genuine latitude to make decisions and drive results, with strategic support available when you need it.
  This role suits someone who's comfortable working independently, can balance tactical lead generation with strategic brand building, and understands that sometimes the best marketing is establishing a consistent drumbeat rather than perfect campaigns.
  Key ResponsibilitiesLead Generation and Pipeline      Generate marketing qualified leads through inbound channels      Develop and execute outbound campaigns      Own lead nurture and conversion optimisation      Work to clear targets while building quality pipeline Digital Marketing and Content      Manage social media presence to build brand awareness and generate inbound interest      Create content including blogs, case studies, email campaigns and website copy      Optimise website for lead generation and user experience      Execute campaigns end-to-end from strategy through to reporting      Establish consistent marketing drumbeat across channels
  HubSpot and Marketing Operations      Optimise HubSpot for effective marketing automation      Enable clear reporting on campaign performance and ROI      Manage the marketing budget allocation
  Collaboration      Work alongside easy4u Marketing Executive on co-sell priorities between brands      Coordinate campaigns where audiences and messaging overlap      Share learning and build collaborative marketing capability
  What We're Looking ForEssential      Strong digital marketing skills with demonstrable lead generation experience      Proficiency in HubSpot      Content creation experience      Comfortable working autonomously      Commercial mindset - you understand that marketing exists to drive revenue      Able to balance quick tactical wins with building proper foundationsDesirable      Experience rebuilding or significantly improving marketing operations      B2B technology or IT services marketing background      Problem-solver who can deliver results with limited budgets
  If you are interested in this role and would like to find out more, we would love to hear from you!
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• 

  Customer Support Agent  

  Class Technology Solutions Ltd

  [permanent fulltime] - Crawley

  Posted: 17/03/2026

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  Customer Support AgentSalary: £25,000 per annumBenefits: 25 days... Read More

  Customer Support AgentSalary: £25,000 per annumBenefits: 25 days holiday, company pension scheme, sage benefitsDisclaimer: Applicant must have the right to work in the UK, no sponsorship available.
  
  Easy4u UK is the UK arm of a successful European organisation that has been transforming how educational institutions access and manage technology. As part of a wider group with a proven track record across Europe, we are now three years into our journey in the UK and building strong momentum.
  We are looking for a Customer Support Agent to work on site at our Crawley based Service Centre. You will be the vital link in delivering outstanding service to parents and students, to ensure they always have access to a digital device, without the hassle. You will work closely with colleagues across the business to ensure customer needs are understood and addressed quickly and effectively.
  Key Tasks and Responsibilities:      Serve as the primary point of contact for customer enquiries via phone, email, chat.      Build strong customer relationships by delivering friendly, professional, and empathetic service.      Provide clear, accurate, and timely responses to customer questions and concerns.      Resolve customer complaints thoughtfully and professionally, ensuring customers feel heard and respected.      Follow established processes to resolve issues or direct queries to the appropriate team.      Participate in ongoing training, team meetings, and service improvement initiatives. Personal Specifications:      Effective problem-solving and decision-making abilities.      Ability to remain calm, patient, and professional under pressure.      Organised with the ability to manage multiple enquiries at once.      Able to work independently and collaboratively.      Flexible and adaptable, with a willingness to learn new processes. Qualifications and Skills:    Essential:    Excellent communication skills (written and verbal).    Excellent interpersonal and active listening skills    Strong organisational and time management abilities.    Competence using Microsoft Office applications (Word, Excel, Outlook).
      Desirable:    Previous experience in an education, administrative, or customer support role.    Familiarity with digital education platforms or IT-based school systems.
  
  Benefits:    Competitive salary and benefits package.    Opportunity to work on diverse and challenging projects.    Exposure to a variety of clients.    Chance to contribute to the company's success and growth.    Death in Service benefit.    Company Pension scheme.    25 days annual leave (not including Bank Holidays) increasing with length of service.    SAGE Employee benefits.    SAGE Employee assistance program.
  
  Due to the nature of this role involving visiting education establishments successful applicants are required to provide an enhanced DBS disclosure. Disclosure expense will be met by CTS.
  
  
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