Salary up to £41,227 and a £2,000 South East allowance per annum, plus a generous benefits package
Based in Culham, Oxfordshire
Permanent, Full Time (37.5 hours per week)The Civil Nuclear Constabulary (CNC) is an armed police service that’s dedicated to the nuclear industry. Our vision is to be recognised as a provider of a world-class service for the protection of nuclear material and facilities. Given the critical nature of our work, it’s vital that we recruit skilled and committed professionals to our high-performing team. As Operational Communications Technician, you’ll play a key role in keeping our officers in constant contact.
Our Operational Communications Team ensures that our front-line officers are able to communicate with each other day-to-day, and with other emergency services in the event of an incident. It will be your responsibility to support the team in providing an intelligent delivery function and additional resilience to core activities. The nature of this role demands superb attention to detail and an ability to work in a secure environment.
Your role will be vital to deliver an effective business as usual service capability, as well as getting involved in a variety of projects, including the transition from Airwave to the new Emergency Services Network (ESN). You will plan, implement, and deliver specific work streams and projects, and be responsible for resolving faults and issues relating to devices fitted within vehicles or fixed positions and site-specific and specialist kit and equipment.
The role holder will provide planning, support and delivery activities relating to the Operational Communications Team scope of work, adopting and developing best practices such as ITIL, Lean Six Sigma and Prince 2 and use these to engage in and drive OC workstreams and projects to a successful conclusion.
To join us, you’ll need experience within Radio Engineering (or a related technical field), ideally in an emergency service or similar organisation. Thanks to this background, you’ll know how to install, integrate, and maintain technical radio or communication systems, of which your expertise will be based on a relevant degree, an equivalent vocational qualification or relevant work experience.
In addition, you will demonstrate the ability to capture and document user and technical requirements, as well as have superb communication and team-working skills. A willingness to travel to other sites as required and a full UK driving licence are also crucial, as some of our sites are in remote locations.
Above all, you’ll be making sure that our technology meets strict security requirements and complies with licence terms, both now and in the future.
As police staff the public expect us to display the highest standards, values, and professional qualities at all times. The CNC values and Code of Ethics applies to all police staff and sets out the principles and standards of behaviour we expect to see, and you are responsible for displaying and delivering these to the highest standards.
Benefits of working for the CNC 27.5 days annual leave (rising with service) plus Bank Holidays Additional 30 minutes time worked during the week to accrue additional leave, which can be used for period between Christmas and New Year Generous pension scheme (20.7% employer contribution) Flexi-time working scheme Bonus scheme – dependent on organisational performance, up to a maximum of 7% of salary Officers and staff can join the national Blue Light Card scheme which offers discounts on a variety of products and services to those working in the emergency services, NHS and Armed Forces Enhanced family friendly and wellbeing policies Cycle to Work scheme Free parking on site Free gym on site Equality, Diversity and Inclusion are central to the values of our organisation. At CNC we value and embrace the unique experiences, identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.
Through the dedicated commitment of our affinity networks, ED&I team and wider HR departments, we are on a journey to embed our ED&I commitments, ensuring the CNC is an employer of choice; where everyone feels included.
Please review the video links below which will give you an overview of the vetting process that you will be required to go through if you are successful in your application to join the CNC: Vetting: An Overview - Vetting and Finances - Vetting and Life Experiences - Some of the responsibilities of this role include:Demonstrate an understanding of both the technical and contextual issues and effectively articulate the issue/requirements/outcomes etc.Develop and maintain a comprehensive understanding of the Ops Comms team’s functional areas to provide resilience as necessary, to include but not limited to; break/fix process, helpdesk monitoring, auditing and reprogramming and other specialist activitiesProvide relevant and timely responses to issues and contribute effective resolutions developed by the team, which could include site visits to Operational UnitsMaintain and develop technical knowledge of Airwave and Operational Communications issues, best practice, and standardsDevelop and maintain knowledge of ESN – the Emergency Services Network which will replace Airwave within the next 5 yearsProvide tactical and operational advice and guidance as appropriate, translating technical concepts to suit a non-technical audience. Engage with stakeholders and End Users to identify and develop solutions to support the delivery of an improve Ops Comms function to meet the specific needs of the Constabulary policing functions in a secure environmentContribute to the development of a service excellence culture to add value to the CNC in line with the Operational Communications Strategy, through effective use of best practice tools such as; planning, process mapping, impact assessments and production of relevant documentationThis role will require travel to our sites throughout the UK, particularly to the South Division OPU’s.A more detailed copy of the role responsibilities can be found on the job description, which you can request from If you'd like to get more information on this role, please feel free to reach out to the Talent Acquisition team or the line manager directly.
To be successful in the role you will need to display the following essential experience and skills: Hold a vocational qualification or equivalent work experience in Radio Engineering or a related technical disciplineDemonstrable experience of installing, integrating, and maintain of technical radio or communications systems in a service roleDemonstrable experience of effective planning, production of documentation, impact assessments, and change controlExperience of capturing and effectively communicating issues, risks, impacts, requirements, and outcomesExperience of operating in teams with cross-functional stakeholdersUnderstand the project lifecycle and the use of methodologies such as; Prince2, ITIL and Lean Six Sigma and the ability to effectively apply themAble to organise own workload, set priorities and deadlines, with a proactive attitude and able to flex with competing prioritiesStrong verbal and written communication skillsExcellent problem solving and decision-making skillsEffective liaison and interpersonal skills at all levelsIf you are interested in applying please apply using the Oracle Opportunity Marketplace and attach your CV and Cover Letter to outline your skills and experience to aid your application.To view a copy of the role profile, please click here -
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